SERVICE BRAKES
BRAKE LINE FAILED WHILE DRIVING, TURNS OUT ALL LINES ARE RUSTED, NEED ALL BRAKE LINES REPLACED.
NHTSA complaint #10992072 — an unverified report by a vehicle owner.
52 of the 200 complaints filed about the Chevrolet Suburban 2500 are about the braking system — 26% of everything owners reported. The worst model year for it is 2003.
52
Complaints
26%
Share of all complaints
4
Crashes
0
Fires
SERVICE BRAKES
BRAKE LINE FAILED WHILE DRIVING, TURNS OUT ALL LINES ARE RUSTED, NEED ALL BRAKE LINES REPLACED.
NHTSA complaint #10992072 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN 2500. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE STRUCK A BUILDING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. UPDATED 05/05/17*LJ
NHTSA complaint #10957422 — an unverified report by a vehicle owner.
SERVICE BRAKES
HAD MY TRUCK LOOKED AT BY ALL AMERICAN CHEVROLET IN 2014 AFTER I READ YOUR ARTICLE A COUPLE OF YEARS AGO, AND WHILE THEY SAID THE LINES LOOKED RUSTY UNDERNEATH THE TRUCK, THINGS LOOKED OK. THE GM EXEC [XXX] WAS ESTIMATING A $500 REPAIR COST, AND FIGURED IT WAS NO BIG DEAL WHEN I EVENTUALLY GOT TO THAT POINT. I ALSO READ THAT GM SAID IF A PROBLEM OCCURRED I'D NOT LOSE BRAKING BECAUSE IT WAS A DOUBLE SYSTEM, AND THAT I WOULD ALSO GET AN INDICATION ON THE DASH OF A PROBLEM. SADLY OVER THE CHRISTMAS HOLIDAY 2016, I EXPERIENCED A TOTAL BRAKE LINE FAILURE, AND LUCKILY NO ONE WAS HURT. THE REPAIR WAS NOT THE $500 ESTIMATED BY GM IT WAS OVER $2,000. "..G.M. DOES NOT COMMENT ON OTHER AUTOMAKERS? RECALLS, [XXX], A SPOKESMAN FOR G.M., WROTE IN AN EMAIL. [XXX] GM ADDED THAT GENERAL MOTORS HAD DEVELOPED A PARTS KIT LAST YEAR FOR THE BRAKE LINES..." ?THESE ARE AVAILABLE THROUGH DEALERS AND THE AFTERMARKET,? HE SAID. ?BASED ON TIME STUDIES, THE REPAIR INCLUDING LABOR SHOULD COST ABOUT $500. WE CAN ONLY SUGGEST HOW MUCH LABOR TIME THE REPAIR SHOULD TAKE.? I ALSO RECEIVED NO WARNING ON THE DASH OF THE TRUCK WHEN THE LINES FAILED, AND THE FLUID WAS POURING ONTO THE ROAD, I COULD SEE A TRAIL OF IT BEHIND THE CAR. LUCKILY I HAD KEPT THE EMERGENCY BRAKE WELL MAINTAINED AND I DOWNSHIFTED THE TRUCK TO STOP AND HAD IT TOWED BY AAA TO THE SHOP. CAN WE TALK ABOUT THIS OR WHO AT GM SHOULD I SPEAK WITH? WHEN THE BRAKES FAILED I NEEDED TO GET THE TRUCK REPAIRED RIGHT AWAY AND THE COST WAS OVER $2200. [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #10940385 — an unverified report by a vehicle owner.
SERVICE BRAKES
BRAKE LINES BETWEEN THE AREA OF THE BRAKE FLUID RESERVOIR AND ABS MODULATOR HEAVILY CORRODED. ONE OR MORE LINES FAILED ON 7/10/2016 REQUIRING VEHICLE TOW. VEHICLE WAS OPERATIONAL ASIDE FROM THE FAILURE OF BRAKING SYSTEM. WHEN DEPRESSED, VEHICLE BRAKE PEDDLE HAD LITTLE RESISTANCE AND TRAVELED COMPLETELY TO FLOOR PANEL UNDER NORMAL PRESSURE FROM FOOT. THE INCIDENT/FAILURE OCCURRED DURING NORMAL TRAVEL AND DURING AN ATTEMPTED STOP AT RED LIGHT. BRAKE SYSTEM FAILURE PREVENTED A SAFE STOP AND THE VEHICLE CONTINUED THROUGH THE INTERSECTION RUNNING A RED LIGHT. FORTUNATELY, THE INTERSECTION WAS CLEAR AND NO ACCIDENT OCCURRED. THE VEHICLE WAS PARKED IMMEDIATELY AFTERWARDS AND A TOW VEHICLE CALLED. THE VEHICLE IS CURRENTLY PARKED UNTIL REPAIRS CAN BE APPLIED. TOWING EXPENSE- 125.00 PARTS EXPENSE- 85.00 (REPLACING ALL AFFECTED LINES, FRONT BRAKING SYSTEM.) LABOR- 100.00 APPROX.
NHTSA complaint #10883886 — an unverified report by a vehicle owner.
SERVICE BRAKES
BRAKE LINE FAILURE
NHTSA complaint #10823307 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 2500. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED ALL THE WAY TO THE FLOORBOARD. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY PERFORMED AN INTERIM REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED BY THE INDEPENDENT MECHANIC THAT THE VEHICLE MAY NEED THE FUEL PUMP LINE REPLACED AS WELL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
NHTSA complaint #10763849 — an unverified report by a vehicle owner.
SERVICE BRAKES
THE METAL BRAKE LINE BETWEEN THE ABS MODULATOR VALVE AND FRONT RIGHT WHEEL RUPTURED WHEN THE BRAKE PEDAL WAS PRESSED. THE LINE FAILED DUE TO CORROSION. ALL BRAKE LINES IN THE VEHICLE HAD SIMILAR LEVELS OF CORROSION NEAR THE AREA THE AFOREMENTIONED LINE RUPTURED, AND AT VARIOUS OTHER LOCATIONS ON THE VEHICLE. A BRAKE LINE BETWEEN THE MASTER CYLINDER AND ABS MODULATOR HAD FAILED IN A SIMILAR MANNNER APPROXIMATELY 8 MONTHS PREVIOUSLY. THE TRANSMISSION COOLER LINES HAD ALSO FAILED DUE TO CORROSION APPROXIMATELY 2 YEARS AGO. THE CORROSION AND RUST ON MANY OTHER COMPONENTS BENEATH THE VEHICLE AND IN THE ENGINE COMPARTMENT IS RATHER CONCERNING. POWER STEERING LINES (INCLUDING POWER BRAKES, SINCE THE VEHICLE HAS HYDRO-BOOST BRAKES) APPEAR TO BE NEXT. ALL METAL BRAKE LINES WERE REPLACED IMMEDIATELY AFTER THE MOST RECENT FAILURE FOR AN OWNER COST OF ABOUT $500. IT IS MY UNDERSTANDING THAT THE NHTSA RECENTLY CLOSED AN INVESTIGATION OF BRAKE LINE FAILURE DUE TO CORROSION ON SEVERAL GM TRUCKS AND SUVS. AFTER ABOUT 4 YEARS, THIS INVESTIGATION DETERMINED THAT "A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME." APPARENTLY THEY DON'T READ THE COMPLAINTS ON THEIR OWN WEBSITE...
NHTSA complaint #10721311 — an unverified report by a vehicle owner.
SERVICE BRAKES
I NOTICED MY 2000 CHEVROLET - SUBURBAN K2500 VEHICLE PULLING TO THE LEFT AT LIGHT TO MODERATE BRAKING. NOTICED OIL LIKE STAINS TO UNDER SIDE OF DRIVERS FRONT WHEEL WELL AREA. I HAD IT INSPECTED BY A CERTIFIED SERVICE STATION. DURING INSPECTION THEY FOUND A LEAK COMING FROM THE BRAKE HYDRO BOOSTER, AND POWER ASSIST HIGH PRESSURE HOSES. I WAS TOLD THAT THE HYDRO BOOSTER NEEDED REPLACING, ALONG WITH THE TWO LINES COMING FROM THE HYDRO BOOSTER, AT A COST OF $1200.00. I WAS TOLD THAT THE DRIVER COULD LOSE COMPLETE POWER ASSIST TO THE STEERING AND BRAKES, CAUSING A POTENTIALLY HAZARDOUS DRIVING CONDITION. G.M. IS RESPONSIBLE FOR MAINTAINING RELIABLE SAFETY COMPONENTS FOR ALL THEIR VEHICLES. UNDER THE NHTSA CAMPAIGN ID NUMBER: 05V005000, UNDER THE NOTES SECTION: GM CAMPAIGN NO. 05001. THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. THE COMPANY HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE FREE OF CHARGE.
NHTSA complaint #10705945 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BRAKES WOULD PULSATE AND INCREASE STOPPING DISTANCE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07V521000 (ENGINE AND ENGINE COOLING) AND 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE CRANK SHAFT SENSOR. THE VEHICLE WAS NOT REPAIRED FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 113,204. UPDATED 6/8/15*CN UPDATED 10/2/2017
NHTSA complaint #10701706 — an unverified report by a vehicle owner.
SERVICE BRAKES
WE BOUGHT OUR 2000 SUBURBAN IN 2002 WITH ONLY 3000 MILES .THIS WAS A SECRET SERVICE FLEET VEHICLE WITH HARDLY ANY MILES ON IT . WE HAVE HAD THIS VEHICLE TO DATE WITH ONLY 88,727MILES ON IT. LAST SUMMER AFTER PULLING OUR 31 FOOT CAMPER BACK FROM VACATION I NOTICED THAT I WAS LEAKING BRAKE FLUID IN OUR DRIVE WAY. I WAS GLAD THAT WE MADE IT HOME WITH NO INCIDENT. WE HAVE NOT USED THE TRUCK SENSE THAT TIME .I LOOKED UNDER THE TRUCK ONLY TO SEE ALL MY BRAKE LINES CORRODED AND LEAKING. THEY OFFER AFTERMARKET BRAKES IN STAINLESS STEEL LINES. WHY DON'T ALL THE AUTOMOTIVE COMPANIES PUT THE STAINLESS LINES ON THERE VEHICLES. IT CAN'T BE THAT MUCH MORE FOR PEACE OF MIND. I WOULD ALSO LIKE TO SAY I HAVE A 1996 CHEVY TAHOE THAT I BOUGHT BRAND NEW AND HAS 132000 MILES ON IT WITH BRAKE LINES THAT DON'T LEAK. I CAN TELL , AND SHOW ANYONE THAT GM USED AN INFERIOR METAL FOR BRAKE LINES AT LEAST IN MY 2000 SUBURBAN.
NHTSA complaint #10691324 — an unverified report by a vehicle owner.
SERVICE BRAKES
AS I WAS COMING TO AN INTERSECTION WITH A RED LIGHT, I WENT TO SLOW STOP FROM 30 MPH AND MY BRAKES FAILED ALMOST CAUSING ME TO CRASH INTO THE INTERSECTION. WHEN I APPLIED THE BRAKES THEY DID NOT ENGAGE AND MY BRAKE PEDAL WENT TO THE FLOOR.
NHTSA complaint #10660000 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS SLOWLY BACKING UP AT A FLAT LAUNCH RAMP TO PUT OUR BOAT INTO THE WATER. AS THE TRAILER REACHED THE WATER, I PRESSED HARDER ON THE BRAKE PEDAL. WHEN I DID THAT, THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE CONTINUED TO ROLL BACKWARDS UNTIL THE BOAT REACHED THE WATER. FORTUNATELY THAT STOPPED THE VEHICLE FROM MOVING AND ALLOWED ME TO APPLY THE PARKING BRAKE. ONE OF MY BRAKE LINES HAD BURST. THE REPAIR SHOP SAID THE BRAKE LINES WERE ALL RUSTED AND NOT IN VERY GOOD SHAPE. CONTRARY TO WHAT GM IS CLAIMING, MY VEHICLE COULD NOT STOP IN A SAFE DISTANCE AND THAT WAS WITHOUT THE BOAT/TRAILER ATTACHED. IF WE HAD BEEN EXITING THE HIGHWAY WHEN THIS HAPPENED (WHICH WE DID SHORTLY BEFORE THE FAILURE), THE RESULTS COULD HAVE BEEN CATASTROPHIC.
NHTSA complaint #10648287 — an unverified report by a vehicle owner.
SERVICE BRAKES
ONE OF THE METAL BRAKE LINES BETWEEN THE MASTER CYLINDER AND THE ABS MODULATOR VALVE RUPTURED DURING A STOP DUE TO CORROSION. ALL BRAKE LINES IN THE VEHICLE HAVE SIMILAR LEVELS OF CORROSION NEAR THE AREA THE AFOREMENTIONED LINE RUPTURED, AND AT VARIOUS OTHER LOCATIONS ON THE VEHICLE. THE TRANSMISSION COOLER LINES HAD FAILED APPROXIMATELY 18 MONTHS PREVIOUSLY DUE TO CORROSION. THE CORROSION AND RUST ON MANY COMPONENTS BENEATH THE VEHICLE AND IN THE ENGINE COMPARTMENT IS BECOMING RATHER CONCERNING.
NHTSA complaint #10629913 — an unverified report by a vehicle owner.
SERVICE BRAKES
DRIVING APPROX 50 MPH ON 4 LANE HIGHWAY. WHEN SLOWING FOR RED LIGHT AHEAD, NOTICED BRAKE PEDAL GOING CLOSER TO FLOOR THAN NORMAL. VEHICLE WAS NOT SLOWING AS NORMAL, AND BRAKE PEDAL WAS STAYING CLOSE TO THE FLOOR. GOT STOPPED AND PULLED TO SIDE OF ROAD. CHECK OF MASTER CYLINDER REVEALED BRAKE FLUID LEVEL TO BE APPROX. HALF FULL. UPON CHECKING UNDER VEHICLE, I SAW BRAKE FLUID POURING OUT FROM THE GAS TANK SHIELD.
NHTSA complaint #10627901 — an unverified report by a vehicle owner.
SERVICE BRAKES
WHILE PULLING AWAY FROM THE DRIVEWAY, COMING TO A STOP THE BRAKE PEDAL WENT TO THE FLOOR. AFTER GETTING THE VEHICLE BACK IN THE DRIVEWAY, A LARGE AMOUNT OF BRAKE FLUID WAS RUNNING OUT FROM A LOCATION UNDER THE DRIVERS DOOR AREA. AFTER INSPECTION, THE BRAKE LINE TO THE LEFT REAR WHEEL WAS RUSTED THROUGH AND RUPTURED. ALL BRAKE LINES LOOK TOTALLY RUSTED. LIMITED OR NO BRAKES IS A BIG PROBLEM ON A 3/4 TON VEHICLE. THIS VEHICLE'S UNDER CARRIAGE IS WASHED ON A VERY REGULAR BASIS.
NHTSA complaint #10622436 — an unverified report by a vehicle owner.
SERVICE BRAKES
COMING TO A STOP LIGHT THE BRAKE PEDAL WENT TO THE FLOOR. ONLY WAY I COULD STOP WAS BY USING THE ELECTRIC BRAKES ON MY TRAILER TO STOP THE COMBINED VEHICLE. EXAMINATION REVEALED A RUSTED BRAKE LINE COMING FROM THE BRAKE MASTER CYLINDER TO THE ABS MODULE AT THE ABS MODULE UNDER THE VEHICLE. FURTHER EXAMINATION REVEALED THAT THE 4 BRAKE LINES FROM THE ABS MODULE TO THE WHEELS WERE ALL RUSTED/PITTED AND ABOUT READY TO RUST THROUGH.
NHTSA complaint #10588605 — an unverified report by a vehicle owner.
SERVICE BRAKES
WHILE DRIVING THE VEHICLE, THE BRAKE LINES ALONG THE FRAME RAIL UNDER THE DRIVER'S SIDE OF THE VEHICLE FAILED. THE LINES BURST AND A LOSS OF FLUID CAUSED THE BRAKE PEDAL TO GO TO THE FLOOR. DUE TO THE BRAKE FAILURE IT TOOK A CONSIDERABLE DISTANCE TO GET THE TRUCK STOPPED PROBABLY DUE TO A LOSS OF BRAKE PRESSURE. I WAS DRIVING IN A RESIDENTIAL AREA AND LUCKILY WAS ABLE TO GET THE VEHICLE STOPPED BEFORE BEING INVOLVED IN A CRASH OR HITTING A PEDESTRIAN. THE VEHICLE WAS REPAIRED AT A LOCAL GM DEALERSHIP AT A COST OF APPROXIMATELY $4000. THAT'S RIGHT FOUR THOUSAND DOLLARS.
NHTSA complaint #10558558 — an unverified report by a vehicle owner.
SERVICE BRAKES
LAUNCHING BOAT AT THE RAMP WHEN BRAKE LINE RUPTURED AND I LOST ALL PEDAL. UNDER DRIVERS SIDE DOOR IN THE SAME SPOT AS MY 2005 2500 HD CHEVY.
NHTSA complaint #10542896 — an unverified report by a vehicle owner.
SERVICE BRAKES
REAR BRAKE LINES RUSTED AND BROKE.
NHTSA complaint #10519952 — an unverified report by a vehicle owner.
SERVICE BRAKES
STARTED TO LEAVE DRIVEWAY AND EXPERIENCED A COMPLETE BRAKE LOSS.
NHTSA complaint #10502594 — an unverified report by a vehicle owner.