FaultScore

FaultScore report

2000 Chevrolet Suburban 2500 problems

Owners have filed 10 complaints about the 2000 Chevrolet Suburban 2500 with NHTSA between 2007 and 2015. The largest single group is the brakes. Across this model's run it ranks 8 of 8 worst.

A

FaultScore 12/100

Higher is worse. Measured against the other years of the Chevrolet Suburban 2500.

How this is worked out

The numbers

10

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

97,601 mi

Median mileage at failure

Half of reported failures happened before this

0%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 24 vs 50 Severity 0 vs 50 Early failure 0 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Chevrolet Suburban 2500. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 0
0% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Chevrolet Suburban 2500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Chevrolet Suburban 2500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 5 50.0%

Median failure at 95,000 miles

Fuel & Propulsion 2 20.0%

Median failure at 98,272 miles

Body & Structure 1 10.0%

Median failure at 86,600 miles

Steering 1 10.0%

Median failure at 101,532 miles

Transmission & Drivetrain 1 10.0%

Median failure at 101,532 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

25,000 – 49,999 miles 1 10.0%
75,000 – 99,999 miles 4 40.0%
100,000 – 149,999 miles 5 50.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2007 peak 4 Apr 2015

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 101,532 miles SAN Diego, CA

POWER TRAIN

I NOTICED MY 2000 CHEVROLET - SUBURBAN K2500 VEHICLE PULLING TO THE LEFT AT LIGHT TO MODERATE BRAKING. NOTICED OIL LIKE STAINS TO UNDER SIDE OF DRIVERS FRONT WHEEL WELL AREA. I HAD IT INSPECTED BY A CERTIFIED SERVICE STATION. DURING INSPECTION THEY FOUND A LEAK COMING FROM THE BRAKE HYDRO BOOSTER, AND POWER ASSIST HIGH PRESSURE HOSES. I WAS TOLD THAT THE HYDRO BOOSTER NEEDED REPLACING, ALONG WITH THE TWO LINES COMING FROM THE HYDRO BOOSTER, AT A COST OF $1200.00. I WAS TOLD THAT THE DRIVER COULD LOSE COMPLETE POWER ASSIST TO THE STEERING AND BRAKES, CAUSING A POTENTIALLY HAZARDOUS DRIVING CONDITION. G.M. IS RESPONSIBLE FOR MAINTAINING RELIABLE SAFETY COMPONENTS FOR ALL THEIR VEHICLES. UNDER THE NHTSA CAMPAIGN ID NUMBER: 05V005000, UNDER THE NOTES SECTION: GM CAMPAIGN NO. 05001. THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. THE COMPANY HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE FREE OF CHARGE.

NHTSA complaint #10705945 — an unverified report by a vehicle owner.

at 101,532 miles SAN Diego, CA

STEERING

I NOTICED MY 2000 CHEVROLET - SUBURBAN K2500 VEHICLE PULLING TO THE LEFT AT LIGHT TO MODERATE BRAKING. NOTICED OIL LIKE STAINS TO UNDER SIDE OF DRIVERS FRONT WHEEL WELL AREA. I HAD IT INSPECTED BY A CERTIFIED SERVICE STATION. DURING INSPECTION THEY FOUND A LEAK COMING FROM THE BRAKE HYDRO BOOSTER, AND POWER ASSIST HIGH PRESSURE HOSES. I WAS TOLD THAT THE HYDRO BOOSTER NEEDED REPLACING, ALONG WITH THE TWO LINES COMING FROM THE HYDRO BOOSTER, AT A COST OF $1200.00. I WAS TOLD THAT THE DRIVER COULD LOSE COMPLETE POWER ASSIST TO THE STEERING AND BRAKES, CAUSING A POTENTIALLY HAZARDOUS DRIVING CONDITION. G.M. IS RESPONSIBLE FOR MAINTAINING RELIABLE SAFETY COMPONENTS FOR ALL THEIR VEHICLES. UNDER THE NHTSA CAMPAIGN ID NUMBER: 05V005000, UNDER THE NOTES SECTION: GM CAMPAIGN NO. 05001. THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. THE COMPANY HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE FREE OF CHARGE.

NHTSA complaint #10705945 — an unverified report by a vehicle owner.

at 101,532 miles SAN Diego, CA

SERVICE BRAKES

I NOTICED MY 2000 CHEVROLET - SUBURBAN K2500 VEHICLE PULLING TO THE LEFT AT LIGHT TO MODERATE BRAKING. NOTICED OIL LIKE STAINS TO UNDER SIDE OF DRIVERS FRONT WHEEL WELL AREA. I HAD IT INSPECTED BY A CERTIFIED SERVICE STATION. DURING INSPECTION THEY FOUND A LEAK COMING FROM THE BRAKE HYDRO BOOSTER, AND POWER ASSIST HIGH PRESSURE HOSES. I WAS TOLD THAT THE HYDRO BOOSTER NEEDED REPLACING, ALONG WITH THE TWO LINES COMING FROM THE HYDRO BOOSTER, AT A COST OF $1200.00. I WAS TOLD THAT THE DRIVER COULD LOSE COMPLETE POWER ASSIST TO THE STEERING AND BRAKES, CAUSING A POTENTIALLY HAZARDOUS DRIVING CONDITION. G.M. IS RESPONSIBLE FOR MAINTAINING RELIABLE SAFETY COMPONENTS FOR ALL THEIR VEHICLES. UNDER THE NHTSA CAMPAIGN ID NUMBER: 05V005000, UNDER THE NOTES SECTION: GM CAMPAIGN NO. 05001. THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. THE COMPANY HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE FREE OF CHARGE.

NHTSA complaint #10705945 — an unverified report by a vehicle owner.

at 101,544 miles SAN Diego, CA

FUEL/PROPULSION SYSTEM

FUEL WAS POURING OUT FROM THE TOP PORTION OF THE FUEL TANK, ON MY YEAR 2000 CHEVROLET SUBURBAN 2500 WHERE THE LINE GOES INTO THE PUMP AT THE TANK. THERE WAS A SERIOUS POTENTIAL FIRE HAZARD FROM FUEL POURING ONTO THE EXHAUST SYSTEM WHILE DRIVING. I HAD A CERTIFIED SERVICE STATION REMOVE THE FUEL TANK, AND PERFORM A SMOKE TEST. THEY FOUND THE LEAK COMING FROM THE FUEL PUMP ASSEMBLY. REPLACED FUEL PUMP ASSEMBLY, AND FUEL FILTER AS RECOMMENDED. REINSTALLED TANK, AND ROAD TESTED FOR ANY LEAKS, NONE FOUND. TOTAL PARTS, TAX, AND LABOR CAME TO $935.05.

NHTSA complaint #10705924 — an unverified report by a vehicle owner.

at 88,727 miles Richmond, IL

SERVICE BRAKES

WE BOUGHT OUR 2000 SUBURBAN IN 2002 WITH ONLY 3000 MILES .THIS WAS A SECRET SERVICE FLEET VEHICLE WITH HARDLY ANY MILES ON IT . WE HAVE HAD THIS VEHICLE TO DATE WITH ONLY 88,727MILES ON IT. LAST SUMMER AFTER PULLING OUR 31 FOOT CAMPER BACK FROM VACATION I NOTICED THAT I WAS LEAKING BRAKE FLUID IN OUR DRIVE WAY. I WAS GLAD THAT WE MADE IT HOME WITH NO INCIDENT. WE HAVE NOT USED THE TRUCK SENSE THAT TIME .I LOOKED UNDER THE TRUCK ONLY TO SEE ALL MY BRAKE LINES CORRODED AND LEAKING. THEY OFFER AFTERMARKET BRAKES IN STAINLESS STEEL LINES. WHY DON'T ALL THE AUTOMOTIVE COMPANIES PUT THE STAINLESS LINES ON THERE VEHICLES. IT CAN'T BE THAT MUCH MORE FOR PEACE OF MIND. I WOULD ALSO LIKE TO SAY I HAVE A 1996 CHEVY TAHOE THAT I BOUGHT BRAND NEW AND HAS 132000 MILES ON IT WITH BRAKE LINES THAT DON'T LEAK. I CAN TELL , AND SHOW ANYONE THAT GM USED AN INFERIOR METAL FOR BRAKE LINES AT LEAST IN MY 2000 SUBURBAN.

NHTSA complaint #10691324 — an unverified report by a vehicle owner.

at 100,202 miles Strongsville, OH

SERVICE BRAKES

I LEFT MY RESIDENCE TO RUN AN ERRRAND AND A DEER RAN OUT IN FRONT OF MY VEHICLE. I HIT THE BRAKE PEDAL HARD TO AVOID HITTING THE DEER AND A BRAKE LINE RUPTURED. I WAS ABLE TO SLOW DOWN AND EVENTUALLY STOP AND CAREFULLY RETURNED HOME WITH THE BRAKES BARELY WORKING. UPON INSPECTION, THE BRAKE LINES, WHICH ARE CLUSTERED TOGETHER UNDER THE DRIVERS SIDE ARE COMPLETED CORRODED. I CAN'T EVEN TELL WHICH ONE RUPTURED DUE TO ALL OF THE CORROSION. I HAVE OWNED THIS VEHICLE SINCE NEW AND TAKE GOOD CARE OF IT. THE BRAKE LINES LOOK LIKE THEY ARE 30 YEARS OLDER THAN THE REST OF MY VEHICLE. I OWN SOME OLDER VEHICLES, INCLUDING A 1961 TRUCK AND A 1953 CAR THAT HAVE ORIGINAL BRAKE LINES AND LOOK TO BE IN MUCH BETTER CONDITION THAN ON MY 2000 SUBURBAN. THIS IS THE VEHICLE THAT I DRIVE WHEN TRANSPORTING MY FAMILY AND I AM VERY UPSET REGARDING THE QUALITY AND DESIGN OF THESE IMPORTANT COMPONENTS. WE PURCHASED THIS VEHICLE NEW IN APRIL 2001.

NHTSA complaint #10473313 — an unverified report by a vehicle owner.

at 95,000 miles Vernon, CT

FUEL SYSTEM, GASOLINE

RUSTED BRAKE LINES BLOWN AND GAS LINE VERY RUSTED.

NHTSA complaint #10445772 — an unverified report by a vehicle owner.

at 95,000 miles Vernon, CT

SERVICE BRAKES, HYDRAULIC

RUSTED BRAKE LINES BLOWN AND GAS LINE VERY RUSTED.

NHTSA complaint #10445772 — an unverified report by a vehicle owner.

at 45,000 miles Troy, NY

SERVICE BRAKES, HYDRAULIC

I UNDERSTAND NHTSA IS LOOKING INTO REPORTS OF CORRODED BRAKE LINES ON YEAR 2000 CHEVROLET TRUCKS. I JUST EXPERIENCED THIS ISSUE. THIS WEEKEND I WAS PULLING MY BOAT OUT OF THE WATER, I PRESSED HARD ON THE BRAKE TO RELEASE THE PARKING BRAKE AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO POWER UP THE RAMP WITHOUT DIFFICULTY BUT WHEN ATTEMPTING TO STOP THERE WAS PRACTICALLY NO BRAKE PRESSURE AT ALL. THERE WERE NO WARNING LIGHTS. WHEN THE TRUCK WAS SAFELY STOPPED I CHOCKED THE TRAILER AND HAD MY WIFE STEP ON THE BRAKE, AND OBSERVED FLUID LEAKING OUT OF A FAILED LINE NEAR THE LEFT REAR AXLE. I HAD TO GET BOTH THE BOAT AND THE TRUCK TOWED AS IT WAS OBVIOUSLY UNSAFE TO DRIVE. THE TRUCK IS NOW AT THE DEALER FOR SERVICE. AT A SERVICE APPOINTMENT A FEW WEEKS AGO THEY HAVE ALSO WARNED OF CORROSION ON THE FUEL LINE RUNNING FROM THE TANK TO THE FUEL FILTER. THE TRUCK HAS ONLY 45,000 MILES AS I MOSTLY USE IT FOR TOWING.

NHTSA complaint #10333912 — an unverified report by a vehicle owner.

at 86,600 miles Sedona, AZ

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

FRAME FAILED IN REAR OF TRUCK. FAILURE WAS DISCOVERED AT LOW SPEED BEFORE IT WAS CATASTROPHIC. FAILURE AT HIGH SPEED WOULD HAVE BEEN. TRUCK WAS PULLING TRAILER. NEW QUARTER-FRAME IS NOW BEING INSTALLED.

NHTSA complaint #10200535 — an unverified report by a vehicle owner.