54 of the
556 complaints about the 1997 Chevrolet Suburban are about the
electrical system — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
138,000 miles.
B
54
Complaints
0
Crashes
4
Fires
0
Injuries
Exactly what failed
12V/24V/48V Battery
2750.0%
Electrical System
59.3%
Alternator/Generator/Regulator
59.3%
Front Underhood
47.4%
Wiring
35.6%
Fuses AND Circuit Breakers
35.6%
Module
23.7%
Ignition
11.9%
Interior/Under Dash
11.9%
Switch
11.9%
Electrical System across every Chevrolet Suburban year
I STOPPED TO GET GAS ANC CUT MY TRUCK OFF. I GOT BACK IN IT AND CUT IT ON AN DROVE ABOUT 30 YARDS I NOTICED A SMELL LIKE BURNING WIRES. SO I CUT IT OFF GOT OUT CHECKED THE OUTSIDE THE SMELL IS ONLY ON THE INSIDE. THEN I POPPED THE HOOD AN SMELLED THE SAME SMELL. I PUSHED IT AND PARKED IT. MY CLICKER IS NOT WORKING TO UNLOCK OR LOCK IT, THE LIGHTS WILL NOT GO OFF AND IT MAKES THE RINGING SOUND AS IF THE DRIVER DOOR IS OPEN EVEN WHEN IT'S NOT. I TOOK THE BATTERY OUT TO SEE IF IT WAS THAT BUT ITS FULLY CHARGED.
NHTSA complaint #11282816 — an unverified report by a vehicle owner.
at 138,000 milesFort Washingotn, MD
ELECTRICAL SYSTEM
DT: THIS MORNING HIT THE BRAKES COMING DOWN THE HILL AND ENGINE SHUT DOWN, COULD NOT CONTROL STEERING AND BRAKES DIDN'T WORK EITHER. THE ELECTRIC AND POWER FAILURE, COULDN'T DO ANYTHING WITH THE VEHICLE. IT HASN'T BE CHECKED BY DEALER YET.
NHTSA complaint #10125452 — an unverified report by a vehicle owner.
Unkown, DC
ELECTRICAL SYSTEM
ABS FAILURE, ELECTRICAL FAILURE AND FRONT AND REAR BRAKE FAILURE. THIS CORRESPONDENCE IS NOT AVAILABLE VIA .I BELIEVE THE LETTER MAY HAVE BEEN MISPLACED WHILE IN TRANSITION FROM DIMMS TO ARTEMIS VIA TRAN TECH EMPLOYEES. THE POWER WINDOWS AND AIR CONDITION FAILED. THERE WAS A VIOLENT GEAR CHANGE BETWEEN 2 WHEEL DRIVE AND 4 WHEEL DRIVE. THE BATTERY LEAKED AND ALSO THE CABLES WERE CORRODED, THERE WAS A LOUD NOISE FROM THE STEERING COLUMN, THE CONSUMER EXPERIENCED COMPLETE STEERING FAILURE WHILE MAKING A LEFT TURN.
NHTSA complaint #10011448 — an unverified report by a vehicle owner.
Papillion, NE
ELECTRICAL SYSTEM
MULTIPLE ELECTRICAL MALFUNCTIONS IN DASH INCLUDING SHORTING IN FUSE PANEL, HEADLIGHTS, HEATING CONTROLS, WINDSHIELD WIPER CONTROLS, SOUND SYSTEM, AND INTERIOR LIGHTING CONTROLS, LEADING TO ERRATIC OR FAILED OPERATION OF SUCH CONTROLS WITH VISIBLE SIGNS OF WIRING DAMAGE AND COMPLETE MELTDOWN (I.E. HEATING CONTROLS/SOUND SYSTEM).
NHTSA complaint #10050924 — an unverified report by a vehicle owner.
Springfield, VA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WE HAD TWO BATTERIES LEAK ACID, CAUSED SEVERAL HUNDRED DOLLARS IN DAMAGE TO REPAIR WIRES AND HOSES THAT WERE DAMAGED BY THE LEAKING BATTERY ACID. WE WONDER IF THE DEALERSHIP IN NORTHERN VIRGINIA WAS CAUSING DAMAGE TO THE BATTERIES TO GENERATE REPAIR BILLS FOR THEIR BUSINESS. *NLM
NHTSA complaint #10031221 — an unverified report by a vehicle owner.
Flint, MI
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CONSUMER STATES THAT FUEL PUMP FAILED DUE TO ELECTRICAL CONNECTORS INSIDE THE GAS TANK MELTING AGAINST THE PICKUP TUBE. THE PROBLEM WAS MADE APPARENT BECAUSE OF CONSTANT FUSES BLOWING OUT.
NHTSA complaint #10031864 — an unverified report by a vehicle owner.
at 130,000 milesPearland, TX
ELECTRICAL SYSTEM:IGNITION
HARD TO SHIFT INTO GEAR. CONSUMER HAD TO PUT KEY SWITCH INTO ACCESSORY POSITION AND THEN MOVE SHIFTER INTO NEUTRAL IN ORDER TO START VEHICLE.
NHTSA complaint #10021256 — an unverified report by a vehicle owner.
Plano, TX
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I STARTED EXPERENCING PROBLEM AT APPOX. 12000 MILES WHEN THE FRONT BRAKES WORE OUT PREMATURLLY,SOME AFTER AT APPOX. 20000 MILE I HAD UNUSUAL TIRE WEAR, ( I WAS TOLD IT WAS MY FAULT) IT WAS THE RIGHT TORSION BAR OUT OF ADJUSTMENT AND EVEN THOUGH THE VEHICLE HAD ONLY 27668 MILE I HAD TO PAY 1/2 THE COST APPOX $225.00 AFTER FIGHTING ALL THE WAY TO THE EXECUTIVE OFFICES,THE SPEED SENSITIVE STEERING STARTED ACTTING UP AT APPOX. 40000 MILES SUDDENLY CAUSING THE STEERING WHEEL TO SLIP UNACCPECTEDLY.THIS PART WAS REPLACE N/C , I HAVE GONE THROUGH 3 ALTERNATORS THE FIRST AT APPOX. 38000 MILE STANDING ME IN BUFFALO ,TX 120 MILES FROM HOME ON A SUNDAY NIGHT, THE SECOND AND THIRD HAPPEDED IN THE CITY HOWEVER I NOW CARRY A SPARE ALTENATOR AND TOOLS BECAUSE WHO KNOWS WHEN IT WILL GO OUT NEXT, I HAVE REPLACED THE POSITIVE SIDE BATTERY CABLES TWICE BECAUSE OF DESIGN THE LOOSEN AND THE ACR AND SHORT OUT, THE AUTO MATIC TRANSMISSION WENT OUT AT 53939 DUE TO COOLENT GETTING INTO THE UNIT I HAD TO PAY 25% OF THIS REPAIR APPOX. $525.00 THAT TRANSMISSION FAILED AT 69015 ONLY 15K+MILES LATER WITH THE WARRENTY CARD IN HAND I THOUGHT MAYBE THIS WAS IT ,AT 107,267 MILES THAT TRANSMISSION FAILED AND WITH ONLY 38K+ MILE ON A UNIT THAT CARRYS A 3YR/50K WARRENTY GM REFUSES TO FIX OR REPLACE THE UNIT MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP SINCE 06/15/2001 WHILE I HAVE BEEN ONCE AGAIN FIGHTING WITH GM TO NO AVAIL ,( I WAS OFFER A CUSTOMER LOYALTY CERT. FOR $500. 00 TO SETTLE THIS ISSUE THE TRANSMISSION COST $2500. TO REPLACE NOT INCLUDING THE MOTOR MOUNT THAT BROKE WHEN THE UNIT LOCKED UP AT APPOX. 35 MPH ALL THE ADVERTISING MILLION AND BILLIONS OF $$$$$ SHOULD BE SPENT MAKING SURE THAT THEN PRESISTENT PROBLEM DO NOT ACCURE, NOT WHEN YOU SPEND 35K- 45K- FOR A VEHICLE. *AK (DOT NUMBER: DON'T KNOW TIRESIZE: 245R16LT)
NHTSA complaint #749987 — an unverified report by a vehicle owner.
Plano, TX
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I STARTED EXPERENCING PROBLEM AT APPOX. 12000 MILES WHEN THE FRONT BRAKES WORE OUT PREMATURLLY,SOME AFTER AT APPOX. 20000 MILE I HAD UNUSUAL TIRE WEAR, ( I WAS TOLD IT WAS MY FAULT) IT WAS THE RIGHT TORSION BAR OUT OF ADJUSTMENT AND EVEN THOUGH THE VEHICLE HAD ONLY 27668 MILE I HAD TO PAY 1/2 THE COST APPOX $225.00 AFTER FIGHTING ALL THE WAY TO THE EXECUTIVE OFFICES,THE SPEED SENSITIVE STEERING STARTED ACTTING UP AT APPOX. 40000 MILES SUDDENLY CAUSING THE STEERING WHEEL TO SLIP UNACCPECTEDLY.THIS PART WAS REPLACE N/C , I HAVE GONE THROUGH 3 ALTERNATORS THE FIRST AT APPOX. 38000 MILE STANDING ME IN BUFFALO ,TX 120 MILES FROM HOME ON A SUNDAY NIGHT, THE SECOND AND THIRD HAPPEDED IN THE CITY HOWEVER I NOW CARRY A SPARE ALTENATOR AND TOOLS BECAUSE WHO KNOWS WHEN IT WILL GO OUT NEXT, I HAVE REPLACED THE POSITIVE SIDE BATTERY CABLES TWICE BECAUSE OF DESIGN THE LOOSEN AND THE ACR AND SHORT OUT, THE AUTO MATIC TRANSMISSION WENT OUT AT 53939 DUE TO COOLENT GETTING INTO THE UNIT I HAD TO PAY 25% OF THIS REPAIR APPOX. $525.00 THAT TRANSMISSION FAILED AT 69015 ONLY 15K+MILES LATER WITH THE WARRENTY CARD IN HAND I THOUGHT MAYBE THIS WAS IT ,AT 107,267 MILES THAT TRANSMISSION FAILED AND WITH ONLY 38K+ MILE ON A UNIT THAT CARRYS A 3YR/50K WARRENTY GM REFUSES TO FIX OR REPLACE THE UNIT MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP SINCE 06/15/2001 WHILE I HAVE BEEN ONCE AGAIN FIGHTING WITH GM TO NO AVAIL ,( I WAS OFFER A CUSTOMER LOYALTY CERT. FOR $500. 00 TO SETTLE THIS ISSUE THE TRANSMISSION COST $2500. TO REPLACE NOT INCLUDING THE MOTOR MOUNT THAT BROKE WHEN THE UNIT LOCKED UP AT APPOX. 35 MPH ALL THE ADVERTISING MILLION AND BILLIONS OF $$$$$ SHOULD BE SPENT MAKING SURE THAT THEN PRESISTENT PROBLEM DO NOT ACCURE, NOT WHEN YOU SPEND 35K- 45K- FOR A VEHICLE. *AK (DOT NUMBER: DON'T KNOW TIRESIZE: 245R16LT)
NHTSA complaint #749987 — an unverified report by a vehicle owner.
Plano, TX
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I STARTED EXPERENCING PROBLEM AT APPOX. 12000 MILES WHEN THE FRONT BRAKES WORE OUT PREMATURLLY,SOME AFTER AT APPOX. 20000 MILE I HAD UNUSUAL TIRE WEAR, ( I WAS TOLD IT WAS MY FAULT) IT WAS THE RIGHT TORSION BAR OUT OF ADJUSTMENT AND EVEN THOUGH THE VEHICLE HAD ONLY 27668 MILE I HAD TO PAY 1/2 THE COST APPOX $225.00 AFTER FIGHTING ALL THE WAY TO THE EXECUTIVE OFFICES,THE SPEED SENSITIVE STEERING STARTED ACTTING UP AT APPOX. 40000 MILES SUDDENLY CAUSING THE STEERING WHEEL TO SLIP UNACCPECTEDLY.THIS PART WAS REPLACE N/C , I HAVE GONE THROUGH 3 ALTERNATORS THE FIRST AT APPOX. 38000 MILE STANDING ME IN BUFFALO ,TX 120 MILES FROM HOME ON A SUNDAY NIGHT, THE SECOND AND THIRD HAPPEDED IN THE CITY HOWEVER I NOW CARRY A SPARE ALTENATOR AND TOOLS BECAUSE WHO KNOWS WHEN IT WILL GO OUT NEXT, I HAVE REPLACED THE POSITIVE SIDE BATTERY CABLES TWICE BECAUSE OF DESIGN THE LOOSEN AND THE ACR AND SHORT OUT, THE AUTO MATIC TRANSMISSION WENT OUT AT 53939 DUE TO COOLENT GETTING INTO THE UNIT I HAD TO PAY 25% OF THIS REPAIR APPOX. $525.00 THAT TRANSMISSION FAILED AT 69015 ONLY 15K+MILES LATER WITH THE WARRENTY CARD IN HAND I THOUGHT MAYBE THIS WAS IT ,AT 107,267 MILES THAT TRANSMISSION FAILED AND WITH ONLY 38K+ MILE ON A UNIT THAT CARRYS A 3YR/50K WARRENTY GM REFUSES TO FIX OR REPLACE THE UNIT MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP SINCE 06/15/2001 WHILE I HAVE BEEN ONCE AGAIN FIGHTING WITH GM TO NO AVAIL ,( I WAS OFFER A CUSTOMER LOYALTY CERT. FOR $500. 00 TO SETTLE THIS ISSUE THE TRANSMISSION COST $2500. TO REPLACE NOT INCLUDING THE MOTOR MOUNT THAT BROKE WHEN THE UNIT LOCKED UP AT APPOX. 35 MPH ALL THE ADVERTISING MILLION AND BILLIONS OF $$$$$ SHOULD BE SPENT MAKING SURE THAT THEN PRESISTENT PROBLEM DO NOT ACCURE, NOT WHEN YOU SPEND 35K- 45K- FOR A VEHICLE.
NHTSA complaint #749987 — an unverified report by a vehicle owner.
Plano, TX
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I STARTED EXPERENCING PROBLEM AT APPOX. 12000 MILES WHEN THE FRONT BRAKES WORE OUT PREMATURLLY,SOME AFTER AT APPOX. 20000 MILE I HAD UNUSUAL TIRE WEAR, ( I WAS TOLD IT WAS MY FAULT) IT WAS THE RIGHT TORSION BAR OUT OF ADJUSTMENT AND EVEN THOUGH THE VEHICLE HAD ONLY 27668 MILE I HAD TO PAY 1/2 THE COST APPOX $225.00 AFTER FIGHTING ALL THE WAY TO THE EXECUTIVE OFFICES,THE SPEED SENSITIVE STEERING STARTED ACTTING UP AT APPOX. 40000 MILES SUDDENLY CAUSING THE STEERING WHEEL TO SLIP UNACCPECTEDLY.THIS PART WAS REPLACE N/C , I HAVE GONE THROUGH 3 ALTERNATORS THE FIRST AT APPOX. 38000 MILE STANDING ME IN BUFFALO ,TX 120 MILES FROM HOME ON A SUNDAY NIGHT, THE SECOND AND THIRD HAPPEDED IN THE CITY HOWEVER I NOW CARRY A SPARE ALTENATOR AND TOOLS BECAUSE WHO KNOWS WHEN IT WILL GO OUT NEXT, I HAVE REPLACED THE POSITIVE SIDE BATTERY CABLES TWICE BECAUSE OF DESIGN THE LOOSEN AND THE ACR AND SHORT OUT, THE AUTO MATIC TRANSMISSION WENT OUT AT 53939 DUE TO COOLENT GETTING INTO THE UNIT I HAD TO PAY 25% OF THIS REPAIR APPOX. $525.00 THAT TRANSMISSION FAILED AT 69015 ONLY 15K+MILES LATER WITH THE WARRENTY CARD IN HAND I THOUGHT MAYBE THIS WAS IT ,AT 107,267 MILES THAT TRANSMISSION FAILED AND WITH ONLY 38K+ MILE ON A UNIT THAT CARRYS A 3YR/50K WARRENTY GM REFUSES TO FIX OR REPLACE THE UNIT MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP SINCE 06/15/2001 WHILE I HAVE BEEN ONCE AGAIN FIGHTING WITH GM TO NO AVAIL ,( I WAS OFFER A CUSTOMER LOYALTY CERT. FOR $500. 00 TO SETTLE THIS ISSUE THE TRANSMISSION COST $2500. TO REPLACE NOT INCLUDING THE MOTOR MOUNT THAT BROKE WHEN THE UNIT LOCKED UP AT APPOX. 35 MPH ALL THE ADVERTISING MILLION AND BILLIONS OF $$$$$ SHOULD BE SPENT MAKING SURE THAT THEN PRESISTENT PROBLEM DO NOT ACCURE, NOT WHEN YOU SPEND 35K- 45K- FOR A VEHICLE.
NHTSA complaint #749987 — an unverified report by a vehicle owner.
Tacoma, WA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I THINK CHEVROLET SHOULD PAY FOR THIS FACTORY DEFECT WHICH COST ME $160. NO SAFETY DEFECT LISTED.
NHTSA complaint #745052 — an unverified report by a vehicle owner.
Export, PA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TRUCK STALLS, CAUSING LOSS OF POWER STEERING AND BRAKES. DEALER HAS ATTEMPTED TO REMEDY DEFECT ON THREE SEPARATE OCCASSIONS WITHOUT SUCCESS. ACCIDENTS AVOIDED THUS FAR, BUT NEXT TIME, I MAY NOT BE SO FORTUNATE. PLEASE POST THESE COMMENTS, TO WARN OTHER CONSUMERS. GMC IS DENYING RESPONSIBILITY, HAS FLATLY REFUSED TO REPURCHASE THE VEHICLE, AND CONTINUES TO ATTEMPT TO REPAIR THE PROBLEM. I'M SCARED TO DEATH TO DRIVE THIS THING...ME AND MY PASSENGERS(VERY OFTEN A TROOP OF GIRL SCOUTS) ARE IN DANGER, AND SO IS ANYONE WHO MIGHT BE IN FRONT OF ME WHEN THIS HAPPENS. I HOPE THAT NO ONE DIES AS A RESULT OF THIS DEFECT. PLEASE HELP ME.
NHTSA complaint #744310 — an unverified report by a vehicle owner.
Joliet, IL
ELECTRICAL SYSTEM:IGNITION:SWITCH
SENDING UNIT IN FUEL TANK SHORTED OUT. *AK CONSUMER STATES IGNITION SWITCH ALSO FAILED. *SLC
NHTSA complaint #883300 — an unverified report by a vehicle owner.
Bloomfield, NJ
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY GOES DEAD OVERNIGHT. *SLC
NHTSA complaint #558923 — an unverified report by a vehicle owner.
Bloomfield, NJ
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY GOES DEAD OVERNIGHT. *SLC
NHTSA complaint #558923 — an unverified report by a vehicle owner.
Youngsville, LA
ELECTRICAL SYSTEM:STARTER ASSEMBLY
1. BATTERY LEAKED ACID WHILE IDLE AND ULTIMATELY FAILED. LEAK CORRODED POSITIVE POWER CABLE AND UNDERCOATING. 2. ERRATIC STEERING WHILE DRIVING - STEERING POSITION SENSOR REPLACED FIRST TIME. 3. STARTER FAILED 3 TIMES - COMPLETE LOCK-UP 4. U-JOINT FAILED TWICE - SEALED/NON-GREASABLE POOR ACCESS TO ADD GREASE FITTING
NHTSA complaint #739166 — an unverified report by a vehicle owner.
Midland, TX
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
COMPLAINT CONCERNS CAR BATTERIES. IN THE PAST THREE YEARS I HAVE HAD BATTERY FAILURES WITH TWO BATTERIES LESS THAN A YEAR OLD, A DELCO ORIGINAL EQUIPMENT ON A 1996 CHEVROLET CAR & THE 2ND A EVERSTART WALMART REPLACEMENT BATTERY. BATTERY FAILURES IN TRAFFIC STALLED VEHICLE.
NHTSA complaint #735424 — an unverified report by a vehicle owner.
Legue, TX
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
EA00013; BATTERY LEAKS ACID: VEHICLE HAD TO BE TOWED FOR THE SECOND TIME BECAUSE OF A LEAKING BATTERY. FIRST TIME WAS IN MARCH OF 1999, AT 29,000 MILES. BATTERY WILL BE REPLACED AND REPAIRED AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #873841 — an unverified report by a vehicle owner.
SAN Jose, CA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY ACID LEAK FROM POS. TERMINAL RESULTING IN CORRODED WIRES AND BRAKE LINE.
NHTSA complaint #730049 — an unverified report by a vehicle owner.
SAN Jose, CA
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
BATTERY ACID LEAK 1997 SUBURBAN
NHTSA complaint #730127 — an unverified report by a vehicle owner.
Long Beach, CA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NO SUMMARY
NHTSA complaint #730710 — an unverified report by a vehicle owner.
Long Beach, CA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NO SUMMARY
NHTSA complaint #730710 — an unverified report by a vehicle owner.
SAN Jose, CA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY ACID LEAK FROM POS. TERMINAL RESULTING IN CORRODED WIRES AND BRAKE LINE.
NHTSA complaint #730049 — an unverified report by a vehicle owner.
SAN Jose, CA
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
BATTERY ACID LEAK 1997 SUBURBAN
NHTSA complaint #730127 — an unverified report by a vehicle owner.
Overland Park, KS
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY ACID LEAK FROM POSTIVE POST; DAMAGE TO AC LINE, BRAKE LINES & FRAME
NHTSA complaint #728245 — an unverified report by a vehicle owner.
Chino Hills, CA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE STOPPED/LOST ALL POWER DURING NORMAL DRIVING CONDITIONS. ONCE STOPPED AND IN "PARK" COULD RESTART. THIS HAPPENED SEVERAL TIMES A DAY WITH NO WARNING. UPON DEALER INVESTIGATION, BATTERY ACID LEAK WHICH DESTROYED CABLES WAS REPORTED. VEHICLE WAS IN SHOP 1 1/2 MONTHS PRIOR FOR SAME PROBLEM, ALTERNATOR DEFECT STATED AT THAT TIME. BATTERY 2 1/2 YRS OLD/ PREVIOUSLY REPLACED AT 11,000 MILES FOR SIMILAR PROBLEMS.
NHTSA complaint #727971 — an unverified report by a vehicle owner.
Chino Hills, CA
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
VEHICLE STOPPED/LOST ALL POWER DURING NORMAL DRIVING CONDITIONS. ONCE STOPPED AND IN "PARK" COULD RESTART. THIS HAPPENED SEVERAL TIMES A DAY WITH NO WARNING. UPON DEALER INVESTIGATION, BATTERY ACID LEAK WHICH DESTROYED CABLES WAS REPORTED. VEHICLE WAS IN SHOP 1 1/2 MONTHS PRIOR FOR SAME PROBLEM, ALTERNATOR DEFECT STATED AT THAT TIME. BATTERY 2 1/2 YRS OLD/ PREVIOUSLY REPLACED AT 11,000 MILES FOR SIMILAR PROBLEMS.
NHTSA complaint #727971 — an unverified report by a vehicle owner.
West Monroe, LA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
OUR SUBURBAN NOW HAS ITS 3RD BATTERY IN 3 YEARS. THE ORIGINAL BATTERY'S POST BROKE OFF LEAKING ACID, DESTROYING STARTER WIRING, CAUSING ASSOCIATED FRAME DAMAGE. THE DEALER DENIED KNOWLEDGE OF ANY PREEXISTING PROBLEMS WITH SUBURBAN VEHICLES OF THIS TYPE. THE DEALER REPLACED THE BATTERY, BUT REFUSED TO TAKE CARE OF THE ACID DAMAGE. THE SECOND INCIDENT WAS IN THE FALL OF 1999. WE EXPERIENCED THE SAME PROBLEM AND THE DEALER REPLACED THE BATTERY AT FULL COST TO US SINCE THE VEHICLE WAS OUT OF WARRANTY. TODAY JULY 10, 2000, THE VEHICLE REFUSED TO START. THE TRAY HOLDING THE BATTERY SHOWS EVIDENCE OF CORROSION. IN ADDITION, THE POSITIVE CABLE TERMINALS ARE CORRODED.
NHTSA complaint #725241 — an unverified report by a vehicle owner.
West Monroe, LA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
OUR SUBURBAN NOW HAS ITS 3RD BATTERY IN 3 YEARS. THE ORIGINAL BATTERY'S POST BROKE OFF LEAKING ACID, DESTROYING STARTER WIRING, CAUSING ASSOCIATED FRAME DAMAGE. THE DEALER DENIED KNOWLEDGE OF ANY PREEXISTING PROBLEMS WITH SUBURBAN VEHICLES OF THIS TYPE. THE DEALER REPLACED THE BATTERY, BUT REFUSED TO TAKE CARE OF THE ACID DAMAGE. THE SECOND INCIDENT WAS IN THE FALL OF 1999. WE EXPERIENCED THE SAME PROBLEM AND THE DEALER REPLACED THE BATTERY AT FULL COST TO US SINCE THE VEHICLE WAS OUT OF WARRANTY. TODAY JULY 10, 2000, THE VEHICLE REFUSED TO START. THE TRAY HOLDING THE BATTERY SHOWS EVIDENCE OF CORROSION. IN ADDITION, THE POSITIVE CABLE TERMINALS ARE CORRODED.
NHTSA complaint #725241 — an unverified report by a vehicle owner.