15 of the
382 complaints about the 2000 Chevrolet Suburban are about the
transmission — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
80,909 miles.
B
15
Complaints
1
Crashes
0
Fires
0
Injuries
Exactly what failed
Park/Neutral Start Interlock Switch
426.7%
Automatic Transmission
320.0%
Driveshaft
320.0%
Manual Transmission
213.3%
Power Train
16.7%
Driveline
16.7%
Transfer Case (4-WHEEL Drive)
16.7%
Transmission & Drivetrain across every Chevrolet Suburban year
The contact owns a 2000 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact stated that the vehicle failed to move while in reverse(R) and only responded while in drive(D). The contact stated that the vehicle stalled while driving. The vehicle was towed to an independent mechanic who diagnosed that an unknown sensor connected to the transmission and engine had failed. The contact bought the sensor, and when the independent mechanic repaired the vehicle, the failure persisted. The independent mechanic then diagnosed that the transmission had failed. The vehicle was repaired. The contact stated that a year later, on a separate occasion, the vehicle failed to start. The contact replaced the battery. The contact stated that afterwards, an abnormal sound was coming from the vehicle. The contact stated that the vehicle failed to function while in reverse(R) or drive(D). There was an abnormal sound coming from the engine. The contact rebuilt the transmission with a friend who was an independent mechanic. The contact stated that the fuel pump was replaced. The contact stated that three years later, the fuel pump failed to function as intended. The contact parked the vehicle, and the vehicle was no longer being driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11705912 — an unverified report by a vehicle owner.
at 10,000 milesRandolph, NJ
POWER TRAIN:DRIVELINE
FROM THE DAY I PICKED UP THIS TRUCK NEW I COMPLAINED ABOUT THE RUSTY CHASSIS. I WAS TOLD IT WAS SURFACE RUST AND THAT IT WOULD NOT CAUSE ANY PROBLEMS. NOW THE CHASSIS IS RUSTED TO THE POINT THAT I DO NOT THINK THE TRUCK IS SAFE.
NHTSA complaint #10351533 — an unverified report by a vehicle owner.
at 79,950 milesWebster, NY
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE MAKING A LOW SPEED SHARP LEFT TURN, MY POWER STEERING SUDDENLY STOPPED WORKING. I WAS ABLE TO AVOID HITTING ANYTHING. DIAGNOSIS AT THE DEALER WAS THAT THE SHAFT ON THE POWER STEERING PUMP HAD SNAPPED. WHILE LOOKING AROUND ON THE INTERNET TO SEE IF OTHERS HAD THIS PROBLEM, I DISCOVERED NHTSA CAMPAIGN ID 05V005000 ISSUED IN JANUARY 2005 WHICH APPEARS TO DESCRIBE MY EXACT PROBLEM. I HAD BEEN INFORMED OF SEVERAL RECALLS BY CHEVROLET FOR OTHER PROBLEMS BUT HAD NOT RECEIVED ANY NOTICE OF THIS PARTICULAR ISSUE AND WAS UNAWARE OF THE POTENTIAL DANGER. THE DEALER INDICATED THAT THE VIN NUMBER OF MY SUBURBAN WAS NOT ON THE LIST OF AFFECTED VEHICLES. I CONTACTED GENERAL MOTORS CUSTOMER CARE (CASE #71-523372221) AND THEY VERIFIED THAT MY VIN NUMBER WAS NOT PART OF THE POPULATION OF SUBURBAN COVERED BY THIS ACTION. THIS IS A DANGEROUS MATTER. IF MY WIFE HAD BEEN DRIVING OR IF I HAD BEEN TRYING TO AVOID SOMETHING IN THE ROAD AT HIGH SPEED, THERE WOULD HAVE BEEN AN ACCIDENT. I DO NOT KNOW IF I JUST HAPPENED TO RECEIVE AN ISOLATED DEFECTIVE PUMP OR IF THE POPULATION OF DEFECTIVE SUBURBAN IS LARGER THAN CHEVROLET CURRENTLY ACKNOWLEDGES. THE PUMP WAS REPLACED.
NHTSA complaint #10191988 — an unverified report by a vehicle owner.
Elkhorn, NE
POWER TRAIN:DRIVELINE:DRIVESHAFT
NHTSA RECALL CAMPAIGN 05V005000 CONCERNING A FRACTURED DRIVESHAFT. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT VEHICLE HAD TROUBLE WITH THE STEERING, MAKING IT DIFFICULT TO CONTROL THE VEHICLE.
NHTSA complaint #10110828 — an unverified report by a vehicle owner.
at 81,869 milesMachesney Park, IL
POWER TRAIN:DRIVELINE:DRIVESHAFT
CONSUMER PLACED THE VEHICLE INTO THE GARAGE AND TRANSMISSION FELT AS IF IT SLIPPED. THE NEXT DAY THE VEHICLE WOULD NOT GO OVER 40 MPH. TRANSMISSION HAD TO BE REPLACED AT A COST TO THE CONSUMER. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE DRIVESHAFT RECALL 05V005000. *AK
NHTSA complaint #10109592 — an unverified report by a vehicle owner.
at 81,869 milesMachesney Park, IL
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER PLACED THE VEHICLE INTO THE GARAGE AND TRANSMISSION FELT AS IF IT SLIPPED. THE NEXT DAY THE VEHICLE WOULD NOT GO OVER 40 MPH. TRANSMISSION HAD TO BE REPLACED AT A COST TO THE CONSUMER. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE DRIVESHAFT RECALL 05V005000. *AK
NHTSA complaint #10109592 — an unverified report by a vehicle owner.
Saint Louis, MO
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT THE VEHICLE WOULD DOWN SHIFT WITHOUT WARNING. DEALER NOTIFIED.
NHTSA complaint #10027134 — an unverified report by a vehicle owner.
at 77,000 milesSt.louis, MO
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE HIGHWAY AT 60MPH WHEN THE VEHICLE WENT FROM 60MPH TO 30MPH ALL OF A SUDDEN. ONCE I WAS OFF THE HIGHWAY THE VEHICLE WOULDN'T DRIVE OVER 30MPH. I TOOK THE VEHICLE TO A LOCAL DEALER WHO INFORMED ME THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE IS MAINTAINED PROPERLY AND THE TRANSMISSION FLUID ISN'T SCHEDULED FOR CHANGING UNTIL 100,000 MILES. HOWEVER, I CHECK IT WHEN GASING UP. THE FLUID IS NEVER LOW OR BURNED. SO THE TRANSMISSION SUFFERED MAJOR MECHANICAL FAILURE BEFORE THE FLUID WAS EVEN SCHEDULED TO BE CHANGED. THE VEHICLE HAS 77,000 MILES ON IT AND THE MANUFACTURE STATED THEY WOULDN'T REPLACE IT. I DON'T PULL TRAILERS OR BOATS WITH MY VEHICLE. SO I BELEIVE THERE WAS A FLAW WITH THE TRANSMISSION WHEN IT WAS PURCHASED. WHEN I SPOKE WITH OTHER SURBURBAN OWNERS WITH THE SAME MODEL AND YEAR THEY STATED THAT THEY ALSO HAD CONCERNS ABOUT THEIR TRANSMISSIONS. HOWEVER, THEY HADN'T YET EXPERIENCED FULL SYSTEM FAILURE AS I HAVE. LUCKILY, WHEN I WAS ON THE HIGHWAY NO ONE WAS BEHIND ME. HAD THEY BEEN THAT INDIVIDUAL OR MYSELF COULD HAVE BEEN INJURED OR KILLED BECAUSE THE VEHICLE WENT FROM 60 TO 30 ALL OF A SUDDEN. I'VE TALKED WITH CUSTOMER SERVICE REPS AND MANAGERS AT GM WHO DIDN'T CARE ABOUT THE POTENTIAL SAFETY HAZARD ON THESE VEHICLES EVEN WHEN PROPERLY MAINTAINED OR THE FACT THAT THAY HAD A CUSTOMER WHO SPENT 48'000 DOLLARS ON A VEHICLE THAT WOULD NEED A NEW TRANSMISSION AFTER 3 YEARS.
NHTSA complaint #10025353 — an unverified report by a vehicle owner.
Jonesboro, GA
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION WOULD NOT SHIFT, CONSUMER STATES THAT THE TRANSMISSION DID NOT HAVE AN EXTERNAL COOLANT WHICH COULD HAVE BEEN REQUESTED AT THE TIME OF PURCHASE, THE TRANSMISSION BURNED ITSELF UP. *SLC
NHTSA complaint #566715 — an unverified report by a vehicle owner.
Greensburg, PA
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN PARK ON A SLIGHT UPGRADE, AS CONSUMER WAS STEPPING OUT OF VEHICLE AND REMOVED THE KEYS, THE VEHICLE BEGAN TO MOVE DOWN THE GRADE DAMAGING ANOTHER VEHICLE BEFORE COMING TO A STOP AGAINST ANOTHER VEHICLE, THE VEHICLE WAS STILL IN PARK WHEN IT FINALLY STOPPED, CONSUMER CONTACTED MANUFACTURER AND AFTER THE INSPECTION CONSUMER WAS INFORMED BY MANUFACTURER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND NO FINANCIAL ASSISTANCE WOULD BE GIVEN.
NHTSA complaint #563728 — an unverified report by a vehicle owner.
Greensburg, PA
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN PARK, HOWEVER WHILE CONSUMER WAS STEPPING OUT, THE VEHICLE BEGAN TO MOVE DOWN THE GRADE, DAMAGING ONE VEHICLE AND THEN COMING TO A STOP AGAINST A SECOND VEHICLE, GENERAL MOTORS SENT OUT AN ENGINEER TO EXAMINE VEHICLE AND CONCLUDED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THEY WERE NOT AT FAULT. *SLC
NHTSA complaint #564278 — an unverified report by a vehicle owner.
Greensburg, PA
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN PARK, HOWEVER WHILE CONSUMER WAS STEPPING OUT, THE VEHICLE BEGAN TO MOVE DOWN THE GRADE, DAMAGING ONE VEHICLE AND THEN COMING TO A STOP AGAINST A SECOND VEHICLE, GENERAL MOTORS SENT OUT AN ENGINEER TO EXAMINE VEHICLE AND CONCLUDED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THEY WERE NOT AT FAULT. *SLC
NHTSA complaint #564278 — an unverified report by a vehicle owner.
Greensburg, PA
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN PARK ON A SLIGHT UPGRADE, AS CONSUMER WAS STEPPING OUT OF VEHICLE AND REMOVED THE KEYS, THE VEHICLE BEGAN TO MOVE DOWN THE GRADE DAMAGING ANOTHER VEHICLE BEFORE COMING TO A STOP AGAINST ANOTHER VEHICLE, THE VEHICLE WAS STILL IN PARK WHEN IT FINALLY STOPPED, CONSUMER CONTACTED MANUFACTURER AND AFTER THE INSPECTION CONSUMER WAS INFORMED BY MANUFACTURER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND NO FINANCIAL ASSISTANCE WOULD BE GIVEN.
NHTSA complaint #563728 — an unverified report by a vehicle owner.
Baltimore, MDCrash
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHENEVER BRAKES ARE IN USE VEHICLE CAN SLOW UP, BUT FAILS TO STOP RIGHT AWAY. STOPPING DISTANCE IS INCREASED. HAD HIT A WALL & A FENCE DUE TO A LACK OF BRAKING POWER. VEHICLE EQUIPPED WITH ABS WHICH WAS NOT THE PROBLEM. BRAKE PEDAL WENT TO THE FLOOR. ALSO, PARKING BRAKE WENT TO FLOOR. TAKEN VEHICLE TO DEALERSHIP AT LEAST 6 OR 7 TIMES. NOW PURSUING THE LEMON LAW. BATTERY FAILED. VEHICLE STALLED. EXHAUST LEAKS AND IS LOUD. AIR COMES THROUGH THE CENTER VENT WHEN THE FLOOR CONTROL IS ON. 4-WHEEL DRIVE WOULD NOT ENGAGE DUE TO A SHORT IN THE MODULE. FUEL SENDING UNIT WAS REPLACED. *AK *SLC
NHTSA complaint #873968 — an unverified report by a vehicle owner.
Roanoke, VA
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION CAUSING NOISE, VIBRATING AND A SKIPPING FEELING TO THE TIRES WHEN TURNING, THIS CONDITION IS ESPECIALLY NOTICEABLE WHILE TURNING THE WHEEL IN REVERSE,THE PROBLEM GOES AWAY WHEN VEHICLE IS PLACED IN 2 WHEEL OR 4 WHEEL DRIVE.
NHTSA complaint #553186 — an unverified report by a vehicle owner.