Owners have filed 382 complaints
about the 2000 Chevrolet Suburban with NHTSA between 2000 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 11 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 61
Against the median year of the Chevrolet Suburban. 50 means typical for this
model; 100 means roughly double.
Severity — 82
16% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Chevrolet Suburban
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
74.0%
1,000 – 9,999 miles
31.7%
10,000 – 24,999 miles
169.2%
25,000 – 49,999 miles
2715.6%
50,000 – 74,999 miles
4224.3%
75,000 – 99,999 miles
2816.2%
100,000 – 149,999 miles
3017.3%
150,000+ miles
2011.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2000peak 23Dec 2025
NHTSA investigations into the 2000 Chevrolet Suburban
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11001Opened 5 Jan 2011Closed 8 Apr 2015SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wis...
PE10010Opened 30 Mar 2010Closed 5 Jan 2011SERVICE BRAKES, HYDRAULIC
Brake line corrosion failure
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency a...
DP05009Opened 20 Dec 2005Closed 31 May 2006PARKING BRAKE:CONVENTIONAL
PARKING BRAKE FAILURE
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPPING DISTANCES DURING LOW-SPEED BRAKING (RECALL 05V-379).GM'S RECALL COVERS APPROXIMATELY 804,000 VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING 14 SALT-BELT STATES:CONNECTICUT, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, V...
EA04026Opened 9 Sep 2004Closed 2 Aug 2005FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
OVERHEATED FUEL PUMP WIRING
IN A LETTER DATED APRIL 14, 2005, GENERAL MOTORS (GM) NOTIFIED ODI THAT IT HAD IDENTIFIED A DEFECT RELATED TO MOTOR VEHICLE SAFETY IN APPROXIMATELY 316,508 MODEL YEAR (MY) 2000-01 1500 SERIES CHEVROLET SUBURBAN AND GMC YUKON XL VEHICLES (RECALL 05V-155).GM DETERMINED THAT SOME OF THESE VEHICLES WERE EQUIPPED WITH FUEL MODULE RESERVOIR ASSEMBLIES (MRAS) THAT CONTAIN FUEL PUMP WIRES AND/OR CONNECTORS THAT MAY OVERHEAT UNDER CERTAIN OPERATING CONDITIONS.ACCORDING TO GM, FUEL PUMP WIRES THAT OVERHEAT MAY RESULT IN ONE OR MORE CONDITIONS THAT PRESENT RISKS TO MOTOR VEHICLE SAFETY:(1) FUEL LEAKAGE F...
PE04042Opened 3 May 2004Closed 9 Sep 2004FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
OVERHEATED FUEL PUMP WIRING
THE FUEL PUMP WIRING AND CONNECTOR MAY OVERHEAT AND MELT A HOLE IN THE TOP OF THE FUEL PUMP MODULE.POSSIBLE CONSEQUENCES INCLUDE FUEL TANK LEAKAGE AND ENGINE STALL WITH NO RESTART.FOURTEEN OF THE 20 COMPLAINTS TO ODI ALLEGE FUEL TANK LEAKAGE, INCLUDING ONE THAT REPORTED THAT A FIRE DEPARTMENT WAS CALLED TO THE SCENE AFTER A POOL OF GASOLINE WAS DISCOVERED BENEATH THE VEHICLE.MOST OF THE ODI COMPLAINTS REPORT INCIDENTS THAT OCCURRED WITHIN THE PAST YEAR. ACCORDING TO GM, FUEL LEAKAGE CAN OCCUR IN THE SUBJECT VEHICLES IF THE HEAT IS SUFFICIENT TO MELT A HOLE IN THE PLASTIC CONNECTOR LARGE ENOUGH...
EA04012Opened 30 Apr 2004Closed 28 Feb 2005SERVICE BRAKES, HYDRAULIC:POWER ASSIST
HYDRAULIC PUMP FAILRES
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
PE03026Opened 12 Jun 2003Closed 3 Nov 2003WHEELS
STEEL WHEEL RIM FRACTURE
THERE HAVE BEEN LESS THAN 2 COMPLAINTS PER 100,000 SUBJECT VEHICLES RELATED TO THE ALLEGED DEFECT.THE OLDEST VEHICLES (MY 1999) HAVE ONLY 2 COMPLAINTS IN OVER 140 THOUSAND VEHICLES AFTER OVER 4 YEARS IN SERVICE.THE RATE OF WARRANTY CLAIMS POTENTIALLY RELATED TO THE ALLEGED DEFECT IS LESS THAN 0.1%.THERE ARE NO KNOWN INCIDENTS INVOLVING RAPID LOSS OF TIRE PRESSURE OR LOSS OF VEHICLE CONTROL. A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.TH...
Recalls on the 2000 Chevrolet Suburban
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20051089,085 units in Canada
Electrical
Certain vehicles were built with fuel module reservoir assemblies that contain fuel pump wires and/or connectors that may overheat under certain operating conditions. Fuel pump wires that overheat may become exposed and result in one or more conditions; 1) If the ignition circuit wire is exposed and shorts to ground, the fuel pump fuse will blow, disabling the fuel pump and causing an engine stall or no-start condition. 2) If sufficient heat is conducted to the pass-through connector, a hole in the connector may result, which may cause the Service Engine Soon light to be illuminated during the emission system diagnostics routine. Fuel vapour (and in some limited cases liquid fuel) may leak out of the fuel tank through the hole in the connector body. 3) If the ignition circuit or ground wire is exposed and shorts to the fuel level sender card wires, inaccurate fuel level readings may result. Correction: Dealers will affect repairs.
Recall 20050107,250 units in Canada
Brakes
Certain vehicles are equipped with a hydraulic pump driveshaft that can fracture, resulting in immediate loss of hydraulic power steering assist. On certain vehicles equipped with Hydro-Boost power brakes, the same condition can result in loss of power assist for braking after the reserve pressure is depleted. Correction: Dealers will replace the hydraulic pump. This action is deemed a Customer Satisfaction Campaign and is not being conducted under the Safety Act.
Recall 2004395158,474 units in Canada
Brakes
Certain vehicles located in Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador may experience unwanted Antilock Brake System (ABS) activation and increased stopping distances during low-speed brake application (less than 16 km/h and greater than 6 km/h). This condition does not set any ABS codes nor does it illuminate the ABS warning lamp. Correction: Dealers will remove the wheel speed sensor and thoroughly clean the wheel speed sensor mounting surface on the bearing, apply Zinc-X to the cleaned surface, grease the mounting surface, reinstall the wheel speed sensor, and check the output voltage to ensure the wheel speed signal is within specifications.
Recall 200212044,043 units in Canada
Airbag
Certain vehicles have an air bag sensing diagnostic module (SDM) which contains an anomaly that could result in the driver and passenger's air bag failing to deploy during certain frontal collisions. In a vehicle crash, front seat occupants may receive more severe injuries. Correction: Dealers will recalibrate the SDM.
Recall 2000270116,675 units in Canada
Brakes
On certain vehicles, the body cross sill may contact the front, right-hand brake pipe. This could eventually wear a hole in the brake pipe over the normal life of the vehicle and result in a brake fluid leak. This could ultimately result in a partial brake system failure and increased stopping distances. Correction: Dealers will inspect for brake pipe wear and replace worn section if necessary. A spacer clip will be installed to ensure adequate clearance.
Recall 20002691,804 units in Canada
Structure
Certain vehicles may have loose or missing rear wheelhouse plugs. Under certain operating conditions, exhaust gases can flow forward and accumulate in the rear wheelhouse. These exhaust gases could flow into the passenger compartment if the wheelhouse plug is missing or loose and may cause possible illness, unconsciousness or death. Correction: Dealers will inspect for loose or missing wheelhouse plugs, and install new plugs if necessary.
Recall 200017598 units in Canada
Brakes
Certain vehicles do not comply with the requirements of C.M.V.S.S. 105 - Hydraulic and Electric Brake Systems. Vehicles may have a kinked brake booster vacuum supply hose which could increase stopping distances in multiple brake applications. Correction: Brake vacuum booster supply hose will be rerouted.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 159,616 milesLeonia, NJCrash
SERVICE BRAKES
I STARTED MY SUBURBAN LIKE ANY OTHER DAY, STEP ON BRAKES TO RELEASE THE SHIFTER, PUT INTO DRIVE WITH NO PROBLEM, I WENT ONTO THE HIGHWAY AKA FREEWAY WITH NO PROBLEM, I NEEDED TO MAKE A PANIC STOP, AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, TRYING TO USE THE EMERGENCY BRAKE PEDAL, THAT ALSO FAILED.. WHEN DID A AMERICAN MADE PRODUCT LIKE THE CHEVY SUBURBAN GAT SUCH A CHEAP MANUFACTURING OF BRAKE COMPONENTS... MY PREVIOUS CAR, 1987 VOLKSWAGEN VANAGON CAMPER NEVER NEEDED STEEL BRAKE LINES REPLACED. THE RUBBER HOSES I CAN UNDERSTAND... BUT STEEL BRAKES LINES SHOULD LAST LONGER THAN 25 YRS.
NHTSA complaint #11277785 — an unverified report by a vehicle owner.
at 232,000 milesIndependence, MOFire1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
NHTSA complaint #10993358 — an unverified report by a vehicle owner.
at 232,000 milesIndependence, MOFire1 injured
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
NHTSA complaint #10993358 — an unverified report by a vehicle owner.
at 97,000 milesBryn Mawr, PACrash
SERVICE BRAKES
MY FAMILY AND I (2 ADULTS AND 2 CHILDREN) ALONG WITH 2 OTHER BOYS (AGE 14) WERE DRIVING DOWN A HILL AND EXPERIENCED A COMPLETE BRAKE FAILURE. MY HUSBAND ATTEMPTED TO STOP AT A LIGHT AND DISCOVERED THAT THE BRAKES WERE INACTIVE. THE ROAD DECLINED STEEPLY FOR SOME TIME AND IT WAS A NIGHTMARE AS HE TRIED EVERYTHING (E.G., SHIFTING TO LOWER GEAR, EMERGENCY BRAKE, PARK) TO STOP THE CAR. AS WE WERE CLOSE TO A MAJOR HIGHWAY AND RIVER, MY HUSBAND HAD NO CHOICE BUT TO STOP THE CAR BY CRASHING INTO AN EMBANKMENT. GIVEN THE SPEED OF THE VEHICLE, IT WAS A HORRIFIC CRASH. I'M STILL RECOVERING FROM MULTIPLE BROKEN BONES. MY SON HAD TO HAVE EXTENSIVE SURGERY ON HIS FACE. WE ARE LUCKY TO BE ALIVE. IT APPEARS BRAKE FAILURE IN THIS AGE AND MODEL OF CHEVY IS NOT UNCOMMON AND THE COMPANY IS AWARE OF THIS PROBLEM. HOW CAN THEY STAND ASIDE AND RISK SO MANY LIVES? ONE MONTH PRIOR TO THE CRASH, OUR CAR HAD PASSED ITS ANNUAL INSPECTION AT A CHEVY DEALERSHIP. NO BRAKES ISSUES WERE IDENTIFIED. BETWEEN THE MENTAL AND PHYSICAL CHORES OF RECOVERING, IT HAS TAKEN ME THIS LONG TO GATHER THE ENERGY TO WRITE THIS COMPLAINT. OWNERS SHOULD BAND TOGETHER TO SUBMIT A CLASS ACTION LAWSUIT. CHEVY NEEDS TO BE HELD ACCOUNTABLE. OUR FAMILY IS LUCKY TO BE HERE. WE WILL NEVER PURCHASE ANOTHER CHEVY VEHICLE AGAIN.
NHTSA complaint #10543415 — an unverified report by a vehicle owner.
at 93,000 milesSimi Valley, CAFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SUBURBAN DASH FIRE WHILE SITTING IN COSTCO PARKING LOT. CAR FULLY ENGULFED IN FLAMES WITHIN THREE MINUTES. FIREMAN SAYS IT WAS A ELECTRICAL DASH FIRE. CAUSE UNKNOWN.
NHTSA complaint #10192729 — an unverified report by a vehicle owner.
at 150,000 milesKansas City, MOCrash
FUEL SYSTEM, GASOLINE
WHILE MY CARWAS JUST SITTING AT A LIGHT AND THE MOMENT I TRIED TO PULL OFF THE CAR STALLED AS IF IT WAS NOT RECEIVING ANY GAS. IT PUTTED AND THEN IT STOP IN THE MIDDLE OF THE STREET. WHILE THE CAR BEHIND ME WAS CLEARLY NOT PAYING ANY ATTENTION I WAS REAR-ENDED. THE DEALERSHIP STATED IT WAS DUE TO MY FUEL PUMP. I JUST PURCHASED MY 2000 CHEVY SUBURBAN IN OCT. 2006. MY QUESTION TO IS HOW LONG DOES THE RECALL LAST?
NHTSA complaint #10191481 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 100,000 milesNovato, CA
POWER TRAIN
The contact owns a 2000 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact stated that the vehicle failed to move while in reverse(R) and only responded while in drive(D). The contact stated that the vehicle stalled while driving. The vehicle was towed to an independent mechanic who diagnosed that an unknown sensor connected to the transmission and engine had failed. The contact bought the sensor, and when the independent mechanic repaired the vehicle, the failure persisted. The independent mechanic then diagnosed that the transmission had failed. The vehicle was repaired. The contact stated that a year later, on a separate occasion, the vehicle failed to start. The contact replaced the battery. The contact stated that afterwards, an abnormal sound was coming from the vehicle. The contact stated that the vehicle failed to function while in reverse(R) or drive(D). There was an abnormal sound coming from the engine. The contact rebuilt the transmission with a friend who was an independent mechanic. The contact stated that the fuel pump was replaced. The contact stated that three years later, the fuel pump failed to function as intended. The contact parked the vehicle, and the vehicle was no longer being driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11705912 — an unverified report by a vehicle owner.
at 100,000 milesNovato, CA
FUEL SYSTEM, GASOLINE
The contact owns a 2000 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact stated that the vehicle failed to move while in reverse(R) and only responded while in drive(D). The contact stated that the vehicle stalled while driving. The vehicle was towed to an independent mechanic who diagnosed that an unknown sensor connected to the transmission and engine had failed. The contact bought the sensor, and when the independent mechanic repaired the vehicle, the failure persisted. The independent mechanic then diagnosed that the transmission had failed. The vehicle was repaired. The contact stated that a year later, on a separate occasion, the vehicle failed to start. The contact replaced the battery. The contact stated that afterwards, an abnormal sound was coming from the vehicle. The contact stated that the vehicle failed to function while in reverse(R) or drive(D). There was an abnormal sound coming from the engine. The contact rebuilt the transmission with a friend who was an independent mechanic. The contact stated that the fuel pump was replaced. The contact stated that three years later, the fuel pump failed to function as intended. The contact parked the vehicle, and the vehicle was no longer being driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11705912 — an unverified report by a vehicle owner.
East Aurora, NY
STRUCTURE:BODY
Rear glass hatch hinge separation from glass, passenger side. Vehicle was passed to me after my father passed. Unknown when the hinge separated from glass. This is a safety issue for obvious reasons.
NHTSA complaint #11442091 — an unverified report by a vehicle owner.
at 159,616 milesLeonia, NJCrash
SERVICE BRAKES
I STARTED MY SUBURBAN LIKE ANY OTHER DAY, STEP ON BRAKES TO RELEASE THE SHIFTER, PUT INTO DRIVE WITH NO PROBLEM, I WENT ONTO THE HIGHWAY AKA FREEWAY WITH NO PROBLEM, I NEEDED TO MAKE A PANIC STOP, AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, TRYING TO USE THE EMERGENCY BRAKE PEDAL, THAT ALSO FAILED.. WHEN DID A AMERICAN MADE PRODUCT LIKE THE CHEVY SUBURBAN GAT SUCH A CHEAP MANUFACTURING OF BRAKE COMPONENTS... MY PREVIOUS CAR, 1987 VOLKSWAGEN VANAGON CAMPER NEVER NEEDED STEEL BRAKE LINES REPLACED. THE RUBBER HOSES I CAN UNDERSTAND... BUT STEEL BRAKES LINES SHOULD LAST LONGER THAN 25 YRS.
NHTSA complaint #11277785 — an unverified report by a vehicle owner.
at 79,000 milesRose Valley, PA
STRUCTURE:BODY
I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT
NHTSA complaint #11021301 — an unverified report by a vehicle owner.
at 232,000 milesIndependence, MOFire1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
NHTSA complaint #10993358 — an unverified report by a vehicle owner.
at 232,000 milesIndependence, MOFire1 injured
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
NHTSA complaint #10993358 — an unverified report by a vehicle owner.
at 11,000 milesFairfield, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STARTED THE IGNITION AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CABLE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
NHTSA complaint #10887885 — an unverified report by a vehicle owner.
at 225,000 milesHamilton, NJ
FUEL/PROPULSION SYSTEM
IN THE PROCESS OF REPLACING THE FUEL PUMP FOR THE 3RD TIME.. FIRST ONE WAS UNDER WARRANTY BUT THE NEXT 2 ARE ON ME..NOW MY MECHANIC INFORMED ME OF A NEWER DESIGN ... SHOULD HAVE CAME OUT EARLIER.
NHTSA complaint #10882348 — an unverified report by a vehicle owner.
at 106,000 milesBrighton, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 4 MPH ON DRY ROAD SURFACES, THE ABS ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER COMING TO A STOP. IN 2005, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE CONTACT HAD NOT EXPERIENCED A FAILURE AT THE TIME. THE REMEDY WAS INSUFFICIENT AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 04/08/16*LJ
NHTSA complaint #10825109 — an unverified report by a vehicle owner.
at 179,380 milesArgenta, IL
SERVICE BRAKES
WHILE DRIVING AT 30 MILES PER HOUR APPLIED THE BRAKES AND BRAKE PEDAL BECAME SOFT AND WENT TO THE FLOOR. THE VEHICLE BARELY CAME TO A STOP BEFORE I HIT ANYTHING. NO WARNING LIGHTS OR MESSAGES APPEARED BEFORE THIS HAPPENED. FOUND BRAKE FLUID LEAKING FROM RUSTED METAL TUBING ON FRAME JUST BEHIND DRIVER'S SIDE FRONT WHEEL.
NHTSA complaint #10777852 — an unverified report by a vehicle owner.
Greencastle, IN
UNKNOWN OR OTHER
I HAVE BEEN WORKING IN THE 9100 KEYSTONE AVE. OFFICE BUILDING FOR THE PASSED TWO AND A HALF MONTHS. FOR OVER A MONTH NOW THERE HAS BEEN A BLACK CHEVROLET SUBURBAN PARKED IN THE SPOT NEXT TO MINE. IT HASN'T BEEN TOUCHED FOR OVER A MONTH. IF IT IS A STOLEN VEHICLE I WANT TO REPORT IT SO THAT IT CAN BE RETURNED TO THE OWNER.
NHTSA complaint #10744339 — an unverified report by a vehicle owner.
at 175,000 milesWillards, MD
SERVICE BRAKES
BRAKES FAILED, HAD TO DRIVE OFF THE ROAD IN FEAR OF HITTING CAR IN FRONT OF ME. CORRODED REAR BRAKE LINES, REAR BRAKE LINE BLEW OUT.
NHTSA complaint #10654774 — an unverified report by a vehicle owner.
at 210,000 milesDeale, MD
SERVICE BRAKES
I WAS SITTING IN MY DRIVEWAY AND I PRESSED ON THE BRAKE TO ENGAGE REVERSE WHEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THIS IS NOT A NORMAL BRAKING FOR OUR SUBURBAN. BRAKE FLUID WAS ADDED TO THE BRAKE FLUID COMPARTMENT AND BRAKES WERE RE-TESTED; BRAKE PEDAL CONTINUED TO GO TO FLOOR. FURTHER INVESTIGATION OF THE VEHICLE OUTSIDE THE SUBURBAN FOUND BRAKE FLUID LEAKING FROM BRAKE LINE WHEN BRAKE PEDAL WAS ENGAGED.
NHTSA complaint #10618416 — an unverified report by a vehicle owner.
at 146,000 milesLafayette, TN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STATED A ROUTINE MAINTENANCE HE WAS NOTIFIED THAT THE BRAKE LINE WAS CORRODED. THE TECHINICIAN STATED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 11/7/14*CN UPDATED 7/27/2015
NHTSA complaint #10594243 — an unverified report by a vehicle owner.
at 146,000 milesLafayette, TN
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STATED A ROUTINE MAINTENANCE HE WAS NOTIFIED THAT THE BRAKE LINE WAS CORRODED. THE TECHINICIAN STATED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 11/7/14*CN UPDATED 7/27/2015
NHTSA complaint #10594243 — an unverified report by a vehicle owner.
Plymouth, MA
SERVICE BRAKES, HYDRAULIC
2000 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR RECALL CLAIM DENIED. *SMD THE CONSUMER STATED HE HAD THE HUB ASSEMBLIES AND SENSORS REPLACED BY A CERTIFIED MECHANIC DUE TO THE SPEED SENSORS BEING RUSTED. THE CONSUMER STATED HE HAD THEM REPLACED, FOR MUCH LESS THAN THE DEALER WOULD HAVE CHARGED.
NHTSA complaint #10568468 — an unverified report by a vehicle owner.
at 97,000 milesBryn Mawr, PACrash
SERVICE BRAKES
MY FAMILY AND I (2 ADULTS AND 2 CHILDREN) ALONG WITH 2 OTHER BOYS (AGE 14) WERE DRIVING DOWN A HILL AND EXPERIENCED A COMPLETE BRAKE FAILURE. MY HUSBAND ATTEMPTED TO STOP AT A LIGHT AND DISCOVERED THAT THE BRAKES WERE INACTIVE. THE ROAD DECLINED STEEPLY FOR SOME TIME AND IT WAS A NIGHTMARE AS HE TRIED EVERYTHING (E.G., SHIFTING TO LOWER GEAR, EMERGENCY BRAKE, PARK) TO STOP THE CAR. AS WE WERE CLOSE TO A MAJOR HIGHWAY AND RIVER, MY HUSBAND HAD NO CHOICE BUT TO STOP THE CAR BY CRASHING INTO AN EMBANKMENT. GIVEN THE SPEED OF THE VEHICLE, IT WAS A HORRIFIC CRASH. I'M STILL RECOVERING FROM MULTIPLE BROKEN BONES. MY SON HAD TO HAVE EXTENSIVE SURGERY ON HIS FACE. WE ARE LUCKY TO BE ALIVE. IT APPEARS BRAKE FAILURE IN THIS AGE AND MODEL OF CHEVY IS NOT UNCOMMON AND THE COMPANY IS AWARE OF THIS PROBLEM. HOW CAN THEY STAND ASIDE AND RISK SO MANY LIVES? ONE MONTH PRIOR TO THE CRASH, OUR CAR HAD PASSED ITS ANNUAL INSPECTION AT A CHEVY DEALERSHIP. NO BRAKES ISSUES WERE IDENTIFIED. BETWEEN THE MENTAL AND PHYSICAL CHORES OF RECOVERING, IT HAS TAKEN ME THIS LONG TO GATHER THE ENERGY TO WRITE THIS COMPLAINT. OWNERS SHOULD BAND TOGETHER TO SUBMIT A CLASS ACTION LAWSUIT. CHEVY NEEDS TO BE HELD ACCOUNTABLE. OUR FAMILY IS LUCKY TO BE HERE. WE WILL NEVER PURCHASE ANOTHER CHEVY VEHICLE AGAIN.
NHTSA complaint #10543415 — an unverified report by a vehicle owner.
at 59,638 milesSpring City, PA
SERVICE BRAKES
REAR BRAKE LINES NEEDED TO BE REPLACE DUE TO CORROSION IN JUNE 2012. NOW THE FRONT BRAKE LINES NEED TO BE REPLACED DUE TO CORROSION JULY 2013. I PURCHASED THIS VEHICLE NEW IN 2000.
NHTSA complaint #10523954 — an unverified report by a vehicle owner.
at 238,000 milesStuart, FL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE FRONT PASSENGER TIRE. THE CONTACT ALSO MENTIONED THAT THERE WAS A BRAKE FLUID LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE BRAKE LINES WERE CORRODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 238,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10499313 — an unverified report by a vehicle owner.
at 203,458 milesApalachin, NY
SERVICE BRAKES
THE BRAKE PEDAL WENT ALL OF THE WAY TO THE FLOOR WHILE I WAS IN TRAFFIC GOING ABOUT 20 MPH. I WAS ABLE TO STOP MY SUBURBAN WITHOUT HITTING THE CAR IN FRONT OF ME BY PUTTING THE CAR IN 2ND GEAR AND USING THE EMERGENCY BRAKE. THERE WERE NO WARNINGS LIGHTS OR MESSAGES IN THE MESSAGE CENTER BEFORE OR AFTER THIS HAPPENED. THE BRAKE LINE BURST ALONG THE FRAME RAIL AT A SPOT APPROXIMATELY BETWEEN THE FRONT AND REAR DRIVER'S SIDE DOOR.
NHTSA complaint #10487749 — an unverified report by a vehicle owner.
at 175,000 milesParkton, MD
SERVICE BRAKES
I WAS DRIVING ON YORK ROAD IN MARYLAND GOING ABOUT 35 MILES PER HOUR WHEN THE CAR IN FRONT OF ME SUDDENLY STOPPED. I PRESSED ON THE BRAKE PEDAL BUT IT WENT STRAIGHT TO THE FLOOR. FORTUNATELY I HAD KEPT A GOOD DISTANCE BETWEEN MY CAR AND THE CAR IN FRONT OF ME. MY VEHICLE CAME TO A STOP ABOUT HALF AND INCH AWAY FROM THE CAR IN FRONT. AFTER THIS I HAD TO PULL OVER AND TAKE THE VEHICLE TO THE DEALER. DEALER FOUND THAT THE BRAKE LINES HAD RUSTED AND BRAKE FLUID WAS LEAKING HENCE THE REASON FOR THE CAR NOT BRAKING PROPERLY.
NHTSA complaint #10486451 — an unverified report by a vehicle owner.
at 187,000 milesOakland, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
STEEL BRAKE LINES ALONG REAR DIFFERENTIAL CORRODED AND FAILED RESULTING IN LOSS OF BRAKE FLUID AND BRAKING ACTIONS.
NHTSA complaint #10485069 — an unverified report by a vehicle owner.
at 187,000 milesOakland, NJ
SERVICE BRAKES
STEEL BRAKE LINES ALONG REAR DIFFERENTIAL CORRODED AND FAILED RESULTING IN LOSS OF BRAKE FLUID AND BRAKING ACTIONS.
NHTSA complaint #10485069 — an unverified report by a vehicle owner.
at 194,000 milesOakland, NJ
SERVICE BRAKES
STEEL BRAKE LINE ALONG RIGHT REAR FRAME MEMBER CORRODED AND FAILED RESULTING IN LOSS OF BRAKE FLUID AND BRAKING ACTION. INSPECTION OF OTHER STEEL BRAKE LINES SHOW EXTENSIVE CORROSION, DRAWING REASONABLE CONCLUSION THAT OTHER LINES WILL FAIL. ALL STEEL BRAKE LINES NEED TO BE REPLACED TO MAKE VEHICLE SAFE TO DRIVE.
NHTSA complaint #10485070 — an unverified report by a vehicle owner.