FaultScore

2003 Chevrolet Suburban body problems

13 of the 361 complaints about the 2003 Chevrolet Suburban are about the body and structure — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 67,997 miles.

F

13

Complaints

5

Crashes

0

Fires

5

Injuries

Exactly what failed

Body 6 46.2%
Hinge AND Attachments 3 23.1%
Structure 3 23.1%
Frame AND Members 1 7.7%

Body & Structure across every Chevrolet Suburban year

1993 11 3.3%
1995 16 4.8%
1999 20 6.0%
2000 17 5.1%
2001 16 4.8%
2003 13 3.9%
2005 11 3.3%
2007 42 12.6%
2008 30 9.0%
2009 11 3.3%
2010 28 8.4%
2011 26 7.8%
2012 24 7.2%
2013 24 7.2%
2015 34 10.2%
2016 11 3.3%

What owners said

Filed with NHTSA, in their own words.

at 173,000 miles Mansfield, TX Crash 2 injured

STRUCTURE:BODY

TL* THE CONTACT OWNED A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE TOWING HIS DAUGHTER'S VEHICLE AT ABOUT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BEING TOWED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD AND LOWER BACK INJURY. THE FRONT PASSENGER (HIS DAUGHTER) SUSTAINED A BACK INJURY. THE TWO WENT TO THE DOCTOR THREE DAYS LATER. THERE WAS NO POLICE REPORT. THE VEHICLE BEING TOWED WAS DAMAGED AND WAS DRIVEN TO THE DAUGHTER'S DORM WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE OTHER DRIVER'S INSURANCE DENIED ANY COMPENSATION TO THE CONTACT, STATING THAT THE CONTACT'S VEHICLE (THE VEHICLE TOWING THE DAMAGED VEHICLE) WAS NOT HIT. THE CONTACT STATED THAT AFTER THE ACCIDENT, A LOUD NOISE WAS HEARD WHENEVER THE VEHICLE WAS TURNED ON. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.

NHTSA complaint #11360703 — an unverified report by a vehicle owner.

at 50,000 miles Centreville, VA

STRUCTURE:BODY

I NOTICED A SOUND LIKE THAT FROM AN OPEN WINDOW AND CHECK ALL DRIVER AND PASSENGER WINDOWS VERIFYING THAT THEY WERE CLOSED. UPON UTILIZATION OF THE REAR HATCH, IT WAS NOTED THAT ONE OF THE TWO (50%) LATCHES THAT HOLD THE REAR WINDOW/DOOR TO THE CAR HAD SEPARATED. I BROUGHT IT TO CHEVROLET DEALER AT THE TIME AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THEY DID NOT CONSIDER THE DOORS AS REQUIRED OR THIS TO BE A SAFETY ISSUE. AT THE TIME, I FOUND 1000'S OF PEOPLE ONLINE COMPLAINING ABOUT THE SAME ISSUE. I'M SURE THAT THIS HAS INCREASED 10 FOLD SINCE THEN. I ONLY USE THIS CAR AS A 2ND CAR NOW AND DO NOT UTILIZE IT DAILY. I FEAR THAT THE 2ND REAR WINDOW/DOOR LATCH WILL ALSO FAIL AND CAUSE THE ENTIRE WINDOW/DOOR TO SEPARATE FROM THE VEHICLE THUS LANDING ON THE HIGHWAY BEHIND ME (HOPEFULLY) OR ON THE POOR FAMILY IN THE VEHICLE BEHIND ME (WORSE CASE). UNFORTUNATELY, I LIVE IN THE WASHINGTON DC AREA WHERE PEOPLE LIKE TO TAILGATE. TRAVELING ON HIGHWAYS WITH THE WIND RUSHING THROUGH THE WINDOW CAUSING ADDITIONAL STRESS ON THE LATCH MAKE THE LATER SCENARIO MORE DEADLY AND MORE OF A REALITY. GM/CHEVROLET SHOULD FIX WHAT SEEMS TO ME AS A MINOR REPAIR TO ENSURE THE SAFETY OF THE GENERAL PUBLIC WHY HASN'T THIS BEEN ADDRESSED IF SO MANY PEOPLE ARE HAVING ISSUES WITH THE LATCH?

NHTSA complaint #10734101 — an unverified report by a vehicle owner.

at 200,000 miles LAS Vegas, NV Crash 4 injured

STRUCTURE:BODY

I WAS DRIVING MY FRIEND TO WORK IN OK 4/30/14.. I HAVE NO RECOLLECTION OF WHAT INSTIGATED OUR HEAD ON COLLISION BUT I HAVE SEVERAL INJURIES, HAD TO CUT OUT OF THE DASHBOARD AND AIRLIFTED TO OU MEDICAL CTR. IN OK CITY.. SHATTERED ANKLES/FEET, BROKEN NECK INCLUDING SUSTAINABLE FACET DISRUPTION THAT IS PERMANENT AND 8 BROKEN RIBS COMBINED BOTH R & L DUE TO SEVERE IMPACT WITH OUT ANY AIRBAG DEPLOYMENT. ASHERBRIDGECRASH.COM AND I WAS IN THE WHITE SUBURBAN.

NHTSA complaint #10618448 — an unverified report by a vehicle owner.

at 60,100 miles Norridge, IL

STRUCTURE:BODY

AS I WAS BACKING OUT OF A PARKING SPACE, I EXPERIENCED A TOTAL BRAKE FAILURE. FORTUNATELY, I WAS GOING SLOW ENOUGH TO STOP AND AVOID INJURING MYSELF OR ANOTHER PERSON. THANK GOD I WASN'T GOING 50 MPH WITH MY WIFE AND 4 CHILDREN IN THE CAR OR I MIGHT NOT BE WRITING THIS TODAY (OR SOMEONE ELSE COULD HAVE BEEN INJURED BY ME DUE TO THIS BRAKE FAILURE). I DISCOVERED THE REASON FOR THIS FAILURE WAS BECAUSE MY BRAKE LINE PREMATURELY CORRODED AND THIS PROBLEM IS WELL KNOWN TO NHTSA AND YOU HAVE DONE ABSOLUTELY NOTHING. HOW DARE YOU AND GM PUT MY FAMILY AND OTHER INNOCENT BYSTANDERS AT RISK BECAUSE OF YOUR INCOMPETENCE!!! WHY HASN'T THERE BEEN A RECALL??? A SIMPLE GOOGLE SEARCH SHOWS THIS PROBLEM HAS BEEN EXPERIENCED BY THOUSANDS OF CHEVY OWNERS AS WELL AS PREMATURE RUSTING OF THE BODY AND UNDERCARRIAGE WHICH I AM ALSO EXPERIENCING. THIS CAR ONLY HAS 60K MILES AND HAS BEEN WELL CARED FOR, BUT I AM EXPERIENCING PROBLEMS THAT CARS WITH 3 TIMES AS MANY MILES SHOULDN'T EXPERIENCE. PERHAPS CONGRESS WOULD BE INTERESTED IN THIS DERELICTION OF DUTY BY NHTSA. HOW MANY AMERICANS HAVE TO DIE OR GET INJURED IN ACCIDENTS BEFORE YOU TAKE ACTION??? IF TOTAL FAILURE OF A VEHICLE'S BREAKING SYSTEM DOESN'T SPUR A CALL TO ACTION BY NHTSA THEN WHAT WILL? WHAT COULD BE MORE VITAL TO SAFETY THAN BRAKES ON A 1/2 TON TRUCK? REPAIRS FOR THE BRAKE LINE WILL COST ME OVER $1,200 AND THAT JUST ADDS INSULT TO THIS WHOLE DISGRACEFUL SITUATION. I DEMAND TO BE REIMBURSED FOR THIS WELL KNOWN SAFETY ISSUE THAT I HAVE TO CORRECT. NHTSA HAS FAILED AND IT'S COSTING WAY MORE THAN $1,200; IT'S COSTING AMERICANS THEIR LIVES.

NHTSA complaint #10578128 — an unverified report by a vehicle owner.

Burleson, TX Crash 4 injured

STRUCTURE

2003 CHEVY SUBURBAN 4WD ROLLOVER RESULTING IN ROOF COMPACTING AND SEAT BELTS FAILING, 3 MAJOR INJURIES;: ALL WEARING SEATBELTS: DRIVER: ROAD BURN, CUT'S, BRUISES, BROKEN RIB. FRONT PASSENGER: SEVERE, TRAUMATIC BRAIN INJURY, C2, STAGE 3 SPINAL FRACTURE. WINDOW'S BROKE OUT & CAR LANDED ON RIGHT ARM RESULTING IN ELBOW DISLOCATION, FRACTURE AND MUSCLES TORN FROM THE BONE; BROKEN RIB. 2ND SEAT PASSENGER: 1/2 THROWN OUT OF THE CAR SUSTAINING 3 SPINAL FXS, RIB FX., SCAPULA FX. AND ROAD BURN. 3RD SEAT PASSENGER: THROWN FROM THE VEHICLE INTO THE FAST LANE ON ONCOMING TRAFFIC. SUSTAINING HEAD INJURY, BILATERAL COLLARBONE FRACTURE'S, SCAPULA FX. AND ROAD BURN. CHEVY SUBURBAN'S CANNOT WITHSTAND A ROLLOVER AND CHEVY WAS AWARE OF THIS. WE HAVE NOT BEEN GIVEN OUR CONSTITUTIONAL RIGHT TO A COURT TRIAL. IMPEACH OBAMA OBAMA & HIS CIRCUS FOR DEFYING OUR U.S. CONSTITUTION!

NHTSA complaint #10304978 — an unverified report by a vehicle owner.

Burleson, TX Crash 4 injured

STRUCTURE:BODY

2003 CHEVY SUBURBAN 4WD ROLLOVER RESULTING IN ROOF COMPACTING AND SEAT BELTS FAILING, 3 MAJOR INJURIES;: ALL WEARING SEATBELTS: DRIVER: ROAD BURN, CUT'S, BRUISES, BROKEN RIB. FRONT PASSENGER: SEVERE, TRAUMATIC BRAIN INJURY, C2, STAGE 3 SPINAL FRACTURE. WINDOW'S BROKE OUT & CAR LANDED ON RIGHT ARM RESULTING IN ELBOW DISLOCATION, FRACTURE AND MUSCLES TORN FROM THE BONE; BROKEN RIB. 2ND SEAT PASSENGER: 1/2 THROWN OUT OF THE CAR SUSTAINING 3 SPINAL FXS, RIB FX., SCAPULA FX. AND ROAD BURN. 3RD SEAT PASSENGER: THROWN FROM THE VEHICLE INTO THE FAST LANE ON ONCOMING TRAFFIC. SUSTAINING HEAD INJURY, BILATERAL COLLARBONE FRACTURE'S, SCAPULA FX. AND ROAD BURN. CHEVY SUBURBAN'S CANNOT WITHSTAND A ROLLOVER AND CHEVY WAS AWARE OF THIS. WE HAVE NOT BEEN GIVEN OUR CONSTITUTIONAL RIGHT TO A COURT TRIAL. IMPEACH OBAMA OBAMA & HIS CIRCUS FOR DEFYING OUR U.S. CONSTITUTION!

NHTSA complaint #10304978 — an unverified report by a vehicle owner.

Burleson, TX Crash 4 injured

STRUCTURE:FRAME AND MEMBERS

2003 CHEVY SUBURBAN 4WD ROLLOVER RESULTING IN ROOF COMPACTING AND SEAT BELTS FAILING, 3 MAJOR INJURIES;: ALL WEARING SEATBELTS: DRIVER: ROAD BURN, CUT'S, BRUISES, BROKEN RIB. FRONT PASSENGER: SEVERE, TRAUMATIC BRAIN INJURY, C2, STAGE 3 SPINAL FRACTURE. WINDOW'S BROKE OUT & CAR LANDED ON RIGHT ARM RESULTING IN ELBOW DISLOCATION, FRACTURE AND MUSCLES TORN FROM THE BONE; BROKEN RIB. 2ND SEAT PASSENGER: 1/2 THROWN OUT OF THE CAR SUSTAINING 3 SPINAL FXS, RIB FX., SCAPULA FX. AND ROAD BURN. 3RD SEAT PASSENGER: THROWN FROM THE VEHICLE INTO THE FAST LANE ON ONCOMING TRAFFIC. SUSTAINING HEAD INJURY, BILATERAL COLLARBONE FRACTURE'S, SCAPULA FX. AND ROAD BURN. CHEVY SUBURBAN'S CANNOT WITHSTAND A ROLLOVER AND CHEVY WAS AWARE OF THIS. WE HAVE NOT BEEN GIVEN OUR CONSTITUTIONAL RIGHT TO A COURT TRIAL. IMPEACH OBAMA OBAMA & HIS CIRCUS FOR DEFYING OUR U.S. CONSTITUTION!

NHTSA complaint #10304978 — an unverified report by a vehicle owner.

at 75,895 miles Huntingtown, MD

STRUCTURE:BODY

I OWN A 2003 CHEVY SUBURBAN 1500. I NOTICED A LEAK ON THE BACK WINDOW. I HAVE A HATCHBACK WITH A LIFTGATE WINDOW. I OPENED IT TO CHECK THE LEAK AND WHEN I WENT TO CLOSE IT I COULDN'T. I NOTICED THAT THE HINGE ON THE PASSENGER SIDE WAS COMING OFF THE GLASS. I HAD TO PUSH THE TOP RIGHT OF THE WINDOW DOWN TO CLOSE IT. NOW THE REAR ACCESS DOOR WARNING IS ON.

NHTSA complaint #10275312 — an unverified report by a vehicle owner.

at 108,000 miles Navarre, FL

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

LIKE MANY OTHERS.....THE PASSENGER SIDE OF THE LIFT GATE GLASS HAS COME UNBONDED ON MY 2003 SUBURBAN.

NHTSA complaint #10272916 — an unverified report by a vehicle owner.

at 5,900 miles Gillette, NJ

STRUCTURE

1. 2003 SUBURBAN Z71 , RATTLE AND CLUNK IN STEERING COLUMN, NOTHING LOOSE IN THE STEERING JUST CLUNKING NOISE WHILE DRIVING. THE STEERING SHAFT HAS BEEN REPLACED 3 TIMES. 2. SECOND ROW MIDDLE SEAT BELT FAILED TO RETRACT AND UNABLE TO FASTEN BELT WITHOUT FORCE. CORRECTED 3. LATCHES LOCATED ON THE BACK OF THE SECOND ROW SEATS TO HOLD UP THE THIRD ROW FLOOR BOARDS WHEN USING THIRD ROW HAVE BROKEN NUMEROUS TIMES (LATCHES ARE PLASTIC WHICH MAKES NO SENSE) 4. PAINT ON THE REAR BUMPER AND LEFT BY GAS TANK FILL RUSTED (THIS WAS CORRECTED) 5. DRIVER SEAT MOTOR RUNS AFTER VEHICLE TURNED OFF. THIS HAS BEEN BROUGHT TO THE DEALERS ATTENTION MANY TIMES AND THEY WERE UNABLE TO DUPLICATE PROBLEM. 6. REAR ACCESS DOOR WEATHER STRIPING STRETCHED. 7. TRUCK FAILED TO START FOR NUMEROUS REASONS OTHER THEN DEAD BATTERY. FUEL TANK PUMP MODULE WENT BAD. CRANK SHAFT POSITION SENSOR WENT BAD. THE MOST RECENT OF 1/20/07 HAS NOT YET BEEN DETERMINED. THIS IS A MAJOR PROBLEM AS THE TRUCK IS NOT RELIABLE. INFACT MY 1994 FORD EXPLORER IS MORE RELIABLE THEN THIS TRUCK PROBLEMS BEGAN IN 2003, STARTING WITH 2ND ROW SEAT BELT ISSUES 8. EXCESSIVE SQUEAKING FROM FRONT END, NUMEROUS COMPLAINTS MADE TO DEALER, BELTS REPLACED AND PULLEYS CLEANED SEVERAL TIMES THEN PULLEYS READJUSTED. 9. LEFT REAR DOOR FAILED TO OPEN.

NHTSA complaint #10215468 — an unverified report by a vehicle owner.

at 149,830 miles Wadmalaw, SC

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT ATTEMPTED TO CLOSE THE WINDOW ON THE HATCHBACK, BUT IT WOULD NOT CLOSE. THE CONTACT NOTICED THAT THE HINGE ON THE PASSENGER SIDE WAS DETACHED FROM THE VEHICLE AND THE REAR WINDOW WAS HANGING FROM THE HINGE. THE DEALER STATED THAT THEY WOULD PERFORM A DIAGNOSTIC TEST FOR $99 TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 149,830.

NHTSA complaint #10201940 — an unverified report by a vehicle owner.

at 51,900 miles Royal Palm Beach, FL

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

2003 CHEVY SUBURBAN 1500 (52,000 MILES) WITH REAR HATCH. RECENTLY ONE OF THE SIDES OF THE WIND REAR HATCH SNAPPED IN HALF. THIS IS A PLASTIC PIECE BOLTED ON TO THE VEHICLE STRUCTURE. WHEN I CALLED A LOCAL CHEVROLET DEALER TO INQUIRE IF THERE MAY BE A RECALL THE ANSWER WAS NO, BUT THEY SEE THE PROBLEM OFTEN. OFTEN TELLS ME THIS IS AN ENGINEERING PROBLEM AND SHOULD BE FIXED AND NOT AT THE CONSUMERS EXPENSE. IT IS DANGEROUS AND MAY CAUSE PERSONAL INJURY.

NHTSA complaint #10135890 — an unverified report by a vehicle owner.

at 44,222 miles Antioch, TN

STRUCTURE

PAINT PEELING FROM DASH BOARD. WITH AIR ON, COULD FLY INTO INFANTS MOUTH AND/OR EYES.

NHTSA complaint #10075066 — an unverified report by a vehicle owner.

Other 2003 Chevrolet Suburban problems

← Full 2003 Chevrolet Suburban report