13 of the
361 complaints about the 2003 Chevrolet Suburban are about the
glass, mirrors and wipers — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
49,615 miles.
B
13
Complaints
0
Crashes
0
Fires
1
Injuries
Exactly what failed
Glass, Side/Rear
430.8%
Sun/Moon Roof Assembly
215.4%
Visibility
215.4%
Windshield Wiper/Washer
17.7%
Power Window Devices AND Controls
17.7%
Windshield
17.7%
Rear Window
17.7%
Rear Window Wiper/Washer
17.7%
Windows, Mirrors & Wipers across every Chevrolet Suburban year
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 70 MPH, THE REAR WINDSHIELD DETACHED COMPLETELY FROM THE VEHICLE. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 388,000.
NHTSA complaint #11351024 — an unverified report by a vehicle owner.
at 135,000 milesLittle Rock, AR
VISIBILITY
I INITIALLY NOTICED A PROBLEM CLOSING THE REAR WINDOW AND ALSO NOTICED THE HINGE CONNECTING THE WINDOW TO THE VEHICLE ON THE PASSENGER SIDE APPEARED TO BE CRACKED OR BROKEN. EVEN THOUGH I RARELY USE THE WINDOW, EVENTUALLY THE HINGE COMPLETELY BROKE AND THE PASSENGER SIDE OF THE WINDOW PULLED COMPLETELY AWAY FROM THE VEHICLE. THE WINDOW IS RAISED UP SO THERE IS A LARGE SPACE BETWEEN THE WINDOW AND THE VEHICLE ON THE PASSENGER SIDE. THE GLASS COULD EASILY BECOME FULLY DETACHED FROM THE VEHICLE AND FALL OFF, POSSIBLY WHILE THE CAR IS BEING DRIVEN. IT SEEMS, BASED ON THE NUMBER OF COMPLAINTS I HAVE SEEN, THAT THE HINGE IS DEFECTIVE BUT GM WILL NOT ADMIT THIS AND, THEREFORE, WILL NOT PAY FOR THE REPAIR.
NHTSA complaint #10406292 — an unverified report by a vehicle owner.
at 170,407 milesSAN Diego, CA
VISIBILITY:REAR WINDOW WIPER/WASHER
WINDSHIELD WIPERS WILL NOT STOP WORKING. FUSE MUST BE REMOVED TO STOP WIPERS FROM CONSTANTLY OPERATING. INTERMITTENT FEATURE DOES NOT WORK.
NHTSA complaint #10258693 — an unverified report by a vehicle owner.
at 85,000 milesDarien, CT
VISIBILITY
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS PARKED IN THE CONTACT'S GARAGE, SHE NOTICED THAT THE REAR WINDOW HINGES SEPARATED FROM THE BODY OF THE VEHICLE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
NHTSA complaint #10235280 — an unverified report by a vehicle owner.
at 1 milesFrench Village, MO
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE SAME DAY THE VEHICLE WAS PURCHASED, THE CONTACT ATTEMPTED TO APPLY THE PARKING BRAKE AND THE VEHICLE ROLLED FORWARD. THE VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES AND EACH TIME THE MECHANIC STATED THAT EVERYTHING WAS FINE. THE EMERGENCY BRAKE HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 1. THE CONSUMER STATED THE SUNROOF LEAKED, A BLOWN FUSE WAS REPLACED. THE TEMPERATURE GAUGE IN THE REAR VIEW MIRROR WAS INOPERATIVE, THE DEALER TIGHTENED THE CONNECTION, THERE WAS A RATTLE COMING FROM THEE LEFT SIDE OF THE VEHICLE WHEN GOING OVER BUMPS IN THE ROAD. UPDATED 10/24/07.
NHTSA complaint #10202370 — an unverified report by a vehicle owner.
at 51,230 milesBrookline, NH
VISIBILITY:GLASS, SIDE/REAR
PASSENGER SIDE, GLUED-ON HINGE TO HATCHBACK GLASS FAILED. HINGE SEPARATED FROM GLASS CAUSING GLASS TO FALL TOWARD CHILD, STANDING NEAR REAR OF VEHICLE. GLASS IS A LARGE, HEAVY PANEL AND SHOULD BE SECURED WITH MORE RELIABLE MATERIAL. SEARCH OF INTERNET (TO FIND PROPER FIX TO PROBLEM) FOUND HUNDREDS OF SIMILAR INCIDENTS AND LITTLE SATISFACTION FROM DEALERSHIP. MY DEALERSHIP REFUSED TO ASSIST WITH ANY GLASS RELATED ISSUES. COST $900 TO REPAIR.
NHTSA complaint #10172986 — an unverified report by a vehicle owner.
at 29,000 milesMidlothian, VA
VISIBILITY:GLASS, SIDE/REAR
THE BACK LIFTGATE WINDOW ON MY 2003 CHEVROLET SUBURBAN UNEXPECTEDLY EXPLODED WHILE THE CAR WAS SITTING IN MY DRIVEWAY. THE CAR HAD BEEN PARKED FOR A COUPLE HOURS AND WAS SITTING IN THE SHADE ON A NICE WARM BUT NOT HOT DAY. I WAS ABOUT 40 FEET AWAY WHEN IT HAPPENED AND HEAR THE LOUD NOISE. NOBODY WAS NEAR THE CAR AND NO KNOWN OBJECT HIT THE GLASS TO CAUSE IT TO BREAK. GLASS PIECES WERE THROWN ~10 FEET FROM THE CAR AND SOME GLASS WAS ALSO INSIDE THE CAR. THE FRAME OF THE WINDOW WAS STILL LATCHED BUT WAS BENT OUTWARD. THE HYDRAULIC LIFTS WERE EXTENDED. THE CAR WAS STILL UNDER ITS WARRANTY PERIOD BUT THE DEALER WOULD NOT ACCEPT IT AS A WARRANTY CLAIM BECAUSE HE COULDN'T VERIFY THAT SOMETHING DIDN'T HIT THE WINDOW. I SUSPECT THERE MAY BE A DESIGN FLAW OR INSTALLATION FLAW THAT PLACED TOO MUCH STRESS ON THE WINDOW. A NEW WINDOW WAS ORDERED AND INSTALLED AT THE DEALER.
NHTSA complaint #10126096 — an unverified report by a vehicle owner.
at 45,800 milesBremerton, WA1 injured
VISIBILITY:GLASS, SIDE/REAR
WHILE PARKED IN A PARKING GARAGE WITH THE REAR HATCH OPEN (RETRIEVING ITEMS FROM THE BACK) THE REAR WINDOW EXPLODED WITHOUT ANY SORT OF CONTACT OR APPARENT CAUSE. OWNER WAS INJURED BY EXPLODING GLASS.
NHTSA complaint #10116765 — an unverified report by a vehicle owner.
Bridgewater, MA
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW BLEW OUT UNEXPECTEDLY WHILE CONSUMER WENT TO LOCK THE VEHICLE. CONSUMER CONTACTED MANUFACTURER SINCE THE WINDOW COULD HAVE INJURED THE BACK PASSENGERS.
NHTSA complaint #10106636 — an unverified report by a vehicle owner.
at 48,000 milesSpring, TX
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN VISOR WAS DEFECTIVE. WHILE DRIVING SUN VISOR FELL DOWN, BLOCKING THE DRIVER'S VIEW. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS TOLD THAT WARRANTY EXPIRED, AND CONSUMER WOULD HAVE TO PAY FOR REPAIRS. *AK
NHTSA complaint #10102039 — an unverified report by a vehicle owner.
at 30,000 milesTynan, TX
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING 70 MPH, THE DRIVER'S SIDE WINDOW EXPLODED OUT OF THE VEHICLE WITHOUT WARNING. THE CONSUMER STATES THAT, "THERE WAS NO OBJECTS THAT HIT THE WINDOW.
NHTSA complaint #10076048 — an unverified report by a vehicle owner.
Northglenn, CO
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORKED INTERMITTENTLY. DEALER WAS CONTACTED.
NHTSA complaint #10061536 — an unverified report by a vehicle owner.