21 of the 945 complaints about the 2011 Chevrolet Traverse are about the glass, mirrors and wipers — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 47,450 miles.
21
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
The driver's side mirror is cracked, in addition to the catalytic converters - bank 1 and 2, they sold me this car like this and reset the engine light.
NHTSA complaint #11475813 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
MAIN WINDOW SWITCHES HAVE FAILED AND THE WIPERS DO NOT WORK ON THE HIGHEST SETTING.
NHTSA complaint #11387543 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE REAR SUPPORT FOR LIFT OF DOOR FAILED- VEHICLE WAS STATIONARY THE DRIVER SIDE WINDSHIELD WIPER FAILED - VEHICLE WAS IN MOTION ON HIGHWAY A/C BLOWS FREON THROUGH VENTS- STATIONARY, IN MOTION- HAS BEEN IN SHOP 3 TIMES CONDENSER, A/C LINES HAVE BEEN REPLACED- STILL DOES NOT HOLD FREON FOR LONG
NHTSA complaint #11233788 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WIPERS STOPPED WORKING WHEN I WAS ON THE ROAD. STILL CONTINUE NOT TO WORK. WHICH IS NOT FUN TO DRIVE. HOPING FOR NO RAIN. NOT SURE WHY MINE DOESN'T HAVE A RECALL BEING ITS IN THE SNOW STATE AND THEY ARE REPLACING A PART. SO I AM SUPPOSE TO PAY FOR IT MYSELF? ANOTHER ISSUE, OUR WINDOWS DON'T WANT TO ROLL UP BACK UP. OUR BACK RIGHT WINDOW HAS GOTTEN STUCK DOWN. THE BUTTON BACK THERE AND IN FRONT WON'T BRING IT BACK UP. WE HAVE TO TRY IT FOR LIKE AN HOUR, TURNING THE VEHICLE ON AND OFF, REAMING ON THE BUTTONS TO GET IT UP. IF THERE IS A SHORT CIRCUIT SOMEWHERE? WE CAN'T ADJUST OUR MIRRORS. ASSUMING AN ELECTRICAL ISSUE WITH ALL OF THIS.
NHTSA complaint #11114919 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THIS VEHICLE CONTINUES TO HAVE UNPREDICTED PROBLEMS. WIPER PROBLEMS BRAKE ISSUES
NHTSA complaint #11064725 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WENT FOR AN OIL CHANGE AND THEN NOTICED MY COOLANT RESERVOIR COMPLETELY. I CONTACTED OIL COMPANY AND TOPPED COOLANT OFF. NEXT DAY WENT TO WORK AND OIL COMPANY CAME TO INSPECT THE CAR AND COOLANT EMPTY AGAIN. WENT TO OIL COMPANY AFTER WORK AND WAS ADVISED TO GO TO DEALERSHIP AS IT APPEARS TO BE A WATER PUMP LEAK. NEXT MORNING WENT TO SHAHEEN CHEVROLET AND PAID $101.86 AND THE ADVISED IT WAS MY WATER PUMP LEAKING AT SHAFT WEEP HOLE. I RESEARCH3RD AND FOUND RECALL 13079 AND CONTACTED GM AT 18002221020 AND S/W ANNA AND WAS ADVISED ITS NOT A RECALL BUT A CUSTOMER SATISFACTION PROGRAM. AND THAT I HAD THE CUSTOMER SATISFACTION ON 4/19/2014 AND IT ONLY CARRIED A 12 MONTH WARRANTY. HOWEVER SINCE THIS SEEMS RELATED THEY WILL ASSIGN MY CASE TO A SENIOR ADVISOR ...CASE 8-3280633041
NHTSA complaint #11022607 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WIPERS STOP WORKING WHEN THE LEFT SIGNAL TURN WAS ACTIVATED, WIPERS WOULD RESTART WHEN LEFT SIGNAL WAS TURN OFF AND IN THE NEUTRAL POSITION. WHEN DRIVING WIPERS WOULD PERIODICALLY STOP WORKING AND WOULD RETURN TO FUNCTIONING WHEN LEFT WIPER WAS PARTIALLY ACTIVATED AND NOT PUSHED DOWN COMPLETELY. VEHICLE WAS IN MOTION.
NHTSA complaint #10992714 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
POWER STEERING GETS HARD WHEN IN A LOWER SPEED, FRONT WINDSHIELD WASHER WORKS PARTTIME
NHTSA complaint #10960164 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
AFTER PURCHASING THE VEHICLE WE NOTICED THAT THE MIRROR WAS DEVELOPING A DARK FILM WHICH KEPT GETTING WORSE. IT IS NOW VERY DIFFICULT TO SEE OUT OF THE MIRROR. IT HAS GOTTEN SO BAD THAT IT IS NOW A SAFETY ISSUE. WE ARE NOW AFRAID TO DRIVE IT BECAUSE OF THE POSSIBILITY OF AN ACCIDENT AND SO IT IS NOW PARKED IN THE GARAGE AND NOT BEING DRIVEN.
NHTSA complaint #10851117 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE WINDSHIELD WIPERS ARE INCONSISTENT AT TURNING ON WHEN NOT IN THE OFF POSITION. IF THEY TURNED ON, THEY WOULD STAY ON UNTIL THE VEHICLE WAS TURNED OFF. THE ONLY WAY TO ENSURE THE WINDSHIELD WIPERS CAME ON (AND STAYED ON) AT ANY REQUESTED WIPER SPEED WAS TO HAVE YOUR HIGH BEAMS ON. IF YOU TURNED YOUR HIGH BEAMS ON, THE DASHBOARD LIGHT WOULD COME ON. IF YOU TURNED YOUR WIPERS ON, THE HIGH BEAM DASHBOARD LIGHT WOULD GO OUT (YET THE HIGH BEAMS WOULD STILL REMAIN ON).
NHTSA complaint #10821929 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
JUST LIKE OTHER COMPLAINTS I HAVE READ ON THIS CAR YEAR AND MODEL, THE AIR CONDITIONER ON THE FRONT SEAT PASSENGER SIDE BLEW HOT AIR OUT WHEN AIR WAS ON, THEN IT BLEW HOT AIR OUT BOTH BEFORE IT BROKE COMPLETELY. I AGREE WITH OTHER CUSTOMERS, THAT THIS SHOULD NOT HAPPEN IN A 4 YEAR OLD CAR. THEY WANT 1500 TO FIX. ALSO, THE TWO PUMPS WENT OUT THAT PUMP OUT THE WASHER FLUID, THEY SAID IT WAS AN ELECTRICAL ISSUE, THIS IS A FOUR YEAR OLD VEHICLE, IT SHOULD NOT BE HAVING SO MANY ELECTRICAL ISSUES HAPPENING. THEY WANT ANOTHER $500 TO FIX IT. BOTH THIS ARE HUDGE CONCERNS GIVEN IT IS A 4 YEAR OLD CAR AND THERE ARE MANY SIMILAR COMPLAINTS. IT IS DEFINITELY A SAFETY CONCERN.
NHTSA complaint #10745278 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THE FRONT DRIVER SIDE WINDOW FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,540. THE VIN WAS NOT AVAILABLE. DJR
NHTSA complaint #10716317 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE IDLING, THE REAR TAILGATE WINDOW GLASS POPPED OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #10703217 — an unverified report by a vehicle owner.
VISIBILITY:REAR WINDOW WIPER/WASHER
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING AT 40 MPH, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND DISPLAYED AN INCORRECT READING, WHICH INDICATED THAT THE FUEL LEVEL WAS HALF. IN ADDITION, THE CONTACT STATED THAT THE REAR WINDOW WIPER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
NHTSA complaint #10668741 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I WENT TO TURN ON MY WINDSHIELD WIPERS BECAUSE IT WAS RAINING AND THE ONLY SPEED THAT WOULD WORK WAS THE FASTEST SPEED. NOTHING ELSE WORKS EXCEPT WHEN YOU TURN THEM ON ALL THE WAY.
NHTSA complaint #10659487 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEAT ON THE PASSENGER SIDE HAS STOPPED WORKING. THE AIR CONTINUES TO BLOW WITHOUT RAISING THE TEMPERATURE TO THE DEGREE SHOWN ON THE DASH.
NHTSA complaint #10655055 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
NHTSA complaint #10587182 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEAT WAS NOT WORKING. BLOWING ONLY COLD AIR.
NHTSA complaint #10514932 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT RENTED A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ACCELERATION POWER, AS WELL AS TRACTION CONTROL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY FAILED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED DUE TO COLD WEATHER TEMPERATURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,450 AND THE CURRENT MILEAGE WAS 47,950. THE CONSUMER STATED THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYS FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. THE CONSUMER CALLED THE RENAL CAR COMPANY, AND HE WAS ADVISED TO SHUT THE VEHICLE OFF, WAIT 15 SECONDS AND RESTART IT. OVER THE NEXT TWO MILES THE CONSUMER COULD NOT GET THE VEHICLE TO GO OVER 15 MPH AND THE TRAK CAME BACK ON WITH THE SHUDDERING OF THE ENGINE.
NHTSA complaint #10488693 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V151000 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES) AND STATED THAT BECAUSE HE RESIDED IN A WARMER CLIMATE STATE, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE RESIDED IN THE MOUNTAINS IN HIS STATE AND THAT HIS VEHICLE AND OTHERS IN THE STATE NEEDED TO BE INCLUDED IN THE RECALL. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT STATED THAT HE WOULD HAVE THE VEHICLE REPAIRED ACCORDING TO THE RECALL, AT HIS EXPENSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/12 *BF UPDATED 07/10/12 UPDATED 06/11/14
NHTSA complaint #10456321 — an unverified report by a vehicle owner.
VISIBILITY:REAR WINDOW WIPER/WASHER
MY 2011 CHEVY TRAVERSE WAS PARKED IN THE GARAGE FOR OVER AN HOUR WHEN MY HUSBAND WALKED IN THE GARAGE AND HEARD A CRACKLING NOISE. HE BEGAN WALKING AROUND TRYING TO FIND THE NOISE AND SAW THE BACK WINDOW OF THE TRAVERSE SLOWING CRACKING. WHEN HE FIRST OBSERVED - THERE WAS NO HOLES - ONLY CRACKING. THE CRACKING CONTINUED FOR UNKNOWN LENGTH OF TIME. TWO HOLES IN THE CENTER FORMED AS GLASS FELL OUT. BY THE NEXT MORNING, ONE LARGE HOLE IN THE CENTER HAD FORMED. THE GLASS APPEARS TO BULGE OUT FROM THE INSIDE OF THE CAR. THE EDGES OF THE GLASS ALL AROUND THE PERIMETER OF THE WINDOW ARE GONE. TEMP OUTSIDE WAS AROUND 72 DEGREES. NOTHING UNUSUAL ABOUT WEATHER OR TEMP ON THIS DAY.
NHTSA complaint #10407008 — an unverified report by a vehicle owner.