FaultScore

2011 Chevrolet Traverse airbag problems

43 of the 945 complaints about the 2011 Chevrolet Traverse are about the airbag system — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 40,510 miles.

F

43

Complaints

8

Crashes

0

Fires

9

Injuries

Exactly what failed

AIR Bags 43 100.0%

Airbags across every Chevrolet Traverse year

2009 26 2.5%
2010 30 2.9%
2011 43 4.2%
2012 48 4.7%
2013 27 2.6%
2014 259 25.3%
2015 163 15.9%
2016 163 15.9%
2017 263 25.7%

What owners said

Filed with NHTSA, in their own words.

Conroe, TX

AIR BAGS

This vehicle is notorious for multiple electrical failures. The alternator fried the battery fried, both of which were replaced. This vehicle still wouldn't start. The wiring harness to the PCM is notorious for having shorts. The pcm itself is notorious for going out really early. This vehicle is almost undrivable and it dies while you're in the middle of driving where you can't stop. I do not know how this vehicle has been kept on the market without being recalled. I do not know how more people haven't been in accidents because of it. And even worse, it's notorious for the airbags messing up. I think I would be more understanding if it weren't for the fact that this vehicle has been well maintained. It has regular maintenance. It's never overdue for an oil change or a fluid top up. I have children that ride in this vehicle and now I have to worry about their safety.

NHTSA complaint #11582047 — an unverified report by a vehicle owner.

Cottage Grove, MN 1 injured

AIR BAGS

side curtain airbags deployed driving 70 mph on I94 outside of Monticello, MN after drifting onto the rumble strip. Upon turning back there was a loud bang from the side airbags deploying. The drivers side came down and hit my daughter in the side of the head, the passenger side didn't come down all the way missing my 86 year old Mom as she is 5 ft tall. My daugther by some miracle didn't panic and veer into other traffic lanes with other vehicles driving 70 mph. GM is denying a problem and insinuating that something other than defect caused the airbags to deploy, even though there is nothing but rumble strips on the section of road. They are blaming some minor scraps on the side of the vehicle that were existing on a 2011 Traverse.

NHTSA complaint #11530461 — an unverified report by a vehicle owner.

Inkster, MI

AIR BAGS

Service air bag comes on as well as it won't detect if someone is in the passenger seat. I had this issue serviced at the dealership twice. The issue has returned both times. My vehicle is continuing to have this problem. Service for airbag repair on 12/18/2020 and on 12/10/2021. Problem returned and continues to this day.

NHTSA complaint #11522314 — an unverified report by a vehicle owner.

Throop, PA

AIR BAGS

Service air bag comes on as well as it wont detect if someone is in the passenger seat. Apparently A LOT of people are having this issue how is it not a recall yet????

NHTSA complaint #11418397 — an unverified report by a vehicle owner.

at 100,000 miles West Newfield, ME

AIR BAGS

SERVICE AIRBAG WARNING ON DISPLAY, POTENTIAL SAFETY ISSUE.

NHTSA complaint #11406489 — an unverified report by a vehicle owner.

Melrose Park, IL

AIR BAGS

ON THE DASHBOARD COME ON SERVICE AIR BAG

NHTSA complaint #11373900 — an unverified report by a vehicle owner.

at 142,000 miles Scranton, PA

AIR BAGS

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR REMAINED IN THE OFF POSITION WHILE THE SEAT WAS OCCUPIED. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.

NHTSA complaint #11297336 — an unverified report by a vehicle owner.

Attleboro, MA

AIR BAGS

MY SERVICE AIRBAGS FRONT DRIVER WIRE HARNESS AND CONNECTOR NO RADIO NO BLUE TOOTH

NHTSA complaint #11290229 — an unverified report by a vehicle owner.

at 130,000 miles Huntsville, AL

AIR BAGS

**TIMING BELT RECALL** I WAS DRIVING MY VEHICLE ON THE LOCAL PARKWAY AND IT LOST POWER WHILE I WAS DRIVING IT THEN STARTED RIDING ROUGH AS IF THE TIRES WERE WOBBLING THEN I WENT TO MAKE A LEFT TURN AND IT STARTED MAKING A REEVING NOISE DURING THE TURN. I HAD THE CAR TOWED TO THE AUTO SHOP AND I WAS TOLD THERE WAS NO OIL LEAKS BUT THE OIL WAS LOW AND ALSO I HAD TO REPLACE THE TIMING CHAIN ON MY VEHICLE.

NHTSA complaint #11184295 — an unverified report by a vehicle owner.

Camdenton, MO

AIR BAGS

OUT OF NO WHERE MY AIR BAG LIGHTS CAME ON. THE SENSOR IN THE PASSENGER SEAT ISNT DETECTING WEIGHT AND STAYS OFF ALL THE TIME NOW, ALSO MY SERVICE AIRBAG LIGHT IS ON FOR THE DRIVER AS WELL. I AM ALSO HAVING POWER STEERING ISSUES AS WELL. MY POWER STEERING FLUID IS FULL, NO LEAKS BUT THE STEERING IS HARD TO TURN. HAD THE STEERING PUMP CHECKED AND WAS TOLD NOTHING WAS WRONG WITH IT. MY LAST ISSUE IS WITH THE SPEAKERS THEY CUT IN AND CUT OUT ALL THE TIME AND NINE TIMES OUT OF TEN I ONLY HAVE MY TWEETERS FOR SOUND. VERY DISAPPOINTED WITH CHEVY RIGHT NOW.

NHTSA complaint #11180377 — an unverified report by a vehicle owner.

at 45,000 miles Laplata, MD

AIR BAGS

SEVERAL MONTHS AGO ONSTAR NOTIFIED ME THAT I NEEDED TO TAKE MY VEHICLE IN FOR SERVICE DUE TO A WARNING THAT STATED THERE WAS A PROBLEM WITH THE AIRBAG, I DID TAKE THE CAR TO THE DEALER AND THEY DID NOT FIND ANYTHING. DURING THE LAST FEW DAYS I KEEP GETTING A WARNING THAT SAYS "SERVICE AIRBAG." I WENT ONLINE TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM. SURE ENOUGH, OVER 30 PEOPLE, AND THERE COULD BE A LOT MORE, HAD REPORTED THE SAME TYPE OF PROBLEM THAT I AM HAVING. THE "SERVICE AIRBAG" WARNING LIGHT COMES ON WHILE I AM DRIVING AND STAYS ON FOR HOURS, THEN IT WILL GO OFF, BUT COME BACK ON AGAIN. SOMETIMES IT COMES ON AND STAYS ON BEFORE I LEAVE THE DRIVEWAY. IN SOME CASES OTHER OWNERS STATED THAT THEY HAD TO PAY MORE THAN $1,200 TO HAVE A REPAIR DONE AND THEN THE PROBLEM APPEARED AGAIN. I BOUGHT THE VEHICLE BRAND NEW AND ONLY HAVE 45,000 MILES ON IT. THIS IS CLEARLY A FACTORY DEFECT AND I WOULD HOPE THAT NO ONE IS SERIOUSLY INJURED OR KILLED BEFORE SOME ACTION IS TAKEN BY YOUR AGENCY TO HAVE THIS PROBLEM RECTIFIED BY GENERAL MOTORS.

NHTSA complaint #11165548 — an unverified report by a vehicle owner.

Lahaina, HI

AIR BAGS

MY 2011 CHEVROLET TRAVERSE JUST STARTED TO HAVE THE AIRBAG LIGHT ON THE DASHBOARD GO ON AND STAY ON. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT OF ANY KIND. ''TIS VEHICLE CURRENTLY ONLY HAS 32,000 MILES. HARDLY DRIVEN. WELL TAKEN CARED FOR.

NHTSA complaint #11162875 — an unverified report by a vehicle owner.

Wagoner, OK

AIR BAGS

TAKATA RECALL, AIR BAG WARNING LIGHT COMES ON WHEN ITS COLD OUTSIDE, RECALL NUMBER 14V266, FUEL GAUGE STOPS WORKING WHEN ITS COLD OUTSIDE, PASSENGER SIDE WINDOW DOES NOT ROLE UP WITH THE DRIVER SIDE CONTROLS.

NHTSA complaint #11161812 — an unverified report by a vehicle owner.

Woobdringe, VA

AIR BAGS

2011 TRAVERSE HAVING A SUDDEN LOSS OF POWER AND LOSS OF ACCELERATION FOLLOWED BY ERROR MESSAGES FOR BOTH THE TRACTION CONTROL AND STABILITRAK SYSTEMS AND MORE LIGHTS LIKE BRAKES AND AIR BAG AND ECT..

NHTSA complaint #11143697 — an unverified report by a vehicle owner.

Concord, NC

AIR BAGS

TAKATA RECALL. AIRBAG LIGHT IS ON, PASSENGER SIDE AIRBAG IS NOT WORKONG

NHTSA complaint #11139667 — an unverified report by a vehicle owner.

Hallieford, VA

AIR BAGS

THE AIRBAG WARNING LIGHT TURNS OFF AND ON. SOMETIMES DOESN'T GO OFF AT ALL UNLESS I HIT A BUMP. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE WAS A RECALL ON THE AIRE BAG AND RECALL NUMBER IS 14030. I CALLED GMC ABOUT THIS RECALL AND THEY TOLD ME THEY DID NOT SEE ANY RECALLS FOR MY VEHICLE BUT ADVISED ME TO TAKE THE RECALL NUMBER TO THE DEALERSHIP AND SEE IF IT CAN BE FIXED AT NO CHARGE TO ME. I DID NOT RECEIVE A LETTER IN THE MAIL ABOUT THIS RECALL. I CAN'T GETC A PASSING STATE INSPECTION UNLESS THIS PROBLEM IS FIXED.

NHTSA complaint #11114797 — an unverified report by a vehicle owner.

at 57 miles Moreno Valley, CA Crash 6 injured

AIR BAGS

AIR BAGS DO NOT COME OUT IN HIGHWAY IMPACT OF 70 MILES PER HOUR.

NHTSA complaint #11113909 — an unverified report by a vehicle owner.

Owenton, KY

AIR BAGS

MY PROBLEM IS THAT I WAS NEVER NOTIFIED ABOUT THESE RECALLS ON MY FAMILY VEHICLE AND ALMOST EVER DAY HAVE THREE KIDS IN THE CAR THAT ARE IN HARMS WAY. AND STILL PAYING FOR THIS PIECE OF JUNK!

NHTSA complaint #11072262 — an unverified report by a vehicle owner.

Desoto, TX

AIR BAGS

SERVICE AIR BAG LIGHT CAME ON AND DISPLAYS ON MY DASHBOARD. WAS TOLD THE SEAT MODULE WAS BAD AND NEEDED TO BE REPLACED AT A COST OF $1,271.00 WHO WOULD THINK THIS GOES BAD AND COSTS THIS MUCH TOO REPLACE. THIS IS THE FIRST GM CAR I EVER HAD THIS ISSUE WITH AND I HAVE OWNED QUITE A FEW OVER THE LAST 20+ YEARS.

NHTSA complaint #10966661 — an unverified report by a vehicle owner.

at 70,700 miles Longwood, FL

AIR BAGS

THE AIRBAG SERVICE LIGHT COMES ON IN THE VEHICLE. WE TOOK IT TO THE DEALER AND IT IS OUT OF WARRANTY AS THE VEHICLE HAS 70,700 MILES ON IT. THEY SAID THAT THE VEHICLE NEEDS A PASSENGER PRESENCE MODULE AT THE COST OF $1200.00. I BELIEVE THAT CHEVY KNEW OF THIS PROBLEM AND THROUGH RESEARCH OTHER VEHICLES HAVE BEEN AFFECTED. I WOULD LIKE CHEVY TO FIX THIS PROBLEM ON THEIR DIME AS THIS IS A MAJOR SAFETY ISSUE. THE DEALERSHIP ISN'T EVEN SURE IF ANY OF THE AIRBAGS WILL DEPLOY IN A CRASH.

NHTSA complaint #10947954 — an unverified report by a vehicle owner.

at 63,500 miles Louisville, KY Crash 6 injured

AIR BAGS

TL* THE CONTACT OWNED A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE DRIVER FELL ASLEEP, VEERED OFF THE ROAD, AND CRASHED INTO A TREE. THE SIDE AIR BAGS DEPLOYED, BUT THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH. TWO CHILD PASSENGERS EXPERIENCED WHIPLASH, BRUISES, AND CUTS. ANOTHER CHILD PASSENGER WAS SHAKEN UP AND EXPERIENCED LOW BLOOD PRESSURE. ANOTHER ADULT PASSENGER SUSTAINED A FRACTURED BACK AND EXTENSIVE MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 12/14/16

NHTSA complaint #10916454 — an unverified report by a vehicle owner.

Connell, WA

AIR BAGS

I JUST BOUGHT THE CAR A WEEK AGO AND NOW THE SERVICE AIR BAGS LIGHT CAME ON. ALSO THE TIMING CHAIN IS MAKING A WEIRD NOISE. I TOOK IT TO THE MECHANIC AND SURE ENOUGH THERE IS SOMETHING WRONG WITH AIR BAGS AND TIMING CHAIN

NHTSA complaint #10893860 — an unverified report by a vehicle owner.

at 86,000 miles Murfreesboro, TN

AIR BAGS

SERVICE AIRBAG LIGHT COMES ON FOR PASSENGER SEAT. SEAT PRESSURE SENSOR MALFUNCTIONING, DOESN'T RECOGNIZE PASSENGER.

NHTSA complaint #10851708 — an unverified report by a vehicle owner.

at 32,000 miles Coal City, IL

AIR BAGS

PASENGER AIRBAG KEEPS TURNING ON AND OFF, BRING IN TO GET FIXED AND KEEP GETTING THE RUN AROUND....HAS BEEN GOING ON SINCE 32000 MILES OVER A YEAR AND STILL NOT FIXED!!!! NOT HAPPY

NHTSA complaint #10810134 — an unverified report by a vehicle owner.

Pompano Beach, FL

AIR BAGS

MY CAR IS OVERHEATING, HAVE ALREADY CHANGED THE THERMOSTAT AND FLUSHED THE RADIATOR, THE CAR STILL GETTING OVERHEATED

NHTSA complaint #10806616 — an unverified report by a vehicle owner.

at 66,000 miles Detroit, MI

AIR BAGS

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR AN AIR BAG RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE PASSENGAR SIDE IMPACT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000.

NHTSA complaint #10794684 — an unverified report by a vehicle owner.

at 52,497 miles Ellisville, MO

AIR BAGS

SERVICE AIR BAG MESSAGE IN DISPLAY, CODES U0170 LOST COMMUNICATION WITH RESTRAINTS SYSTEM SENSOR A AND B0081 PASSENGER PRESENCE SYSTEM ERRATIC. THIS VEHICLE RAN OUT OF MANUFACTURE WARRANTY 2-28-15. I DIAGNOSED AND REPAIRED BECAUSE OF THE CAR BEING OUT OF WARRANTY AND THE DEALERSHIP WANTING 140 SOME DOLLARS JUST TO GET STARTED. SAFETY RECALL CAMPAIGN #14030 HAD BEEN DONE ON THIS VEHICLE BY A CHEVROLET DEALER ON 8-22-14. THE FRONT SEATS HAVE TO BE LOOSENED AND RAISED UP TO PERFORM THE CAMPAIGN. WHEN THIS CAMPAIGN WAS PERFORMED THE LOCKING TAB FOR THE WIRING CONNECTOR UNDER THE RF SEAT HAD BEEN BROKEN OFF AND NOT SECURED IN SOME WAY OR REPLACED. THIS BROKEN LOCK ALLOWED THE CONNECTOR HOUSINGS TO SLIP APART GRADUALLY OVER TIME CAUSING THE WIRE TERMINAL DIS-CONNECTION UN-SAFE CONDITION I DROVE AROUND WITH FOR ABOUT 9 MONTHS AND 5000 MILES. THE DEALERSHIP IS NOT WILLING TO WORK WITH ME AS FAR AS RE-IMBURSEMENT FOR THE MISTAKE THEY MADE AND CHEVROLET CUSTOMER ASSISTANCE CENTER IS NOT WILLING TO HELP EITHER. I WILL THINK TWICE BEFORE I EVER TAKE ANY OF MY VEHICLES IN FOR A SAFETY RECALL CAMPAIGN. I FEEL MY CAR WAS SAFER BEFORE THE SAFETY RECALL WAS PERFORMED!

NHTSA complaint #10788150 — an unverified report by a vehicle owner.

at 7,527 miles Tucumcari, NM Crash 3 injured

AIR BAGS

I WAS TURNING ON A GREEN ARROW FROM AN ON RAMP. A WOMAN IN AN LARGE FORD VAN HIT THE REAR DOOR AND QUARTER OF MY VEHICLE ON THE DRIVER SIDE SENDING US UP AND IN A CIRCLE. WE CAME DOWN HARD AFTER A COMPLETE CIRCLE. THE AIRBAGS DID NOT DEPLOY. ONSTAR DID NOT WORK. MY HUSBAND WENT TO THE HOSPITAL VIA AMBULANCE AND MY MOTHER AND I RECEIVED SIGNIFICANT BRUISING. I HIT MY HEAD SO HARD ON THE DRIVER SIDE WINDOW IT THREW MY GLASSES INTO THE PASSENGER FLOOR. I COULD NOT BELIEVE THERE WAS NO AIRBAG SYSTEM AS THIS WAS THE REASON I BOUGHT THE VEHICLE FOR MY FAMILY OF 7. I CALLED CHEVROLET AND WAS GIVEN ALL KINDS OF EXCUSES. I ARGUED SEVERAL TIMES WITH THEM. LATER - WE RECEIVE MASSIVE RECALLS ON FAILED AIRBAGS! THANK YOU CHEVY! THANKS A LOT FOR A VEHICLE THAT HAS LET US DOWN OVER AND OVER. I WOULD NEVER RECOMMEND A CHEVY! LITTLE WARRANTY, AND THEY WILL LET IT RUN OUT BEFORE THEY DIAGNOSE THE VEHICLE. SEE MY OTHER COMPLAINT.

NHTSA complaint #10724446 — an unverified report by a vehicle owner.

Queen Creek, AZ

AIR BAGS

LETTER FROM CONGRESSMAN GOSAR ON BEHALF OF CONSTITUENT RE 2011 CHEVY TRAVERSE MULTIPLE RECALLS (ATTN: STEPHEN BRIGGS). *SMD THE CONSUMER STATED HER VEHICLE HAD THREE MAJOR SAFETY RECALLS REGARDING THE AIR BAGS, SEAT BELTS AND WATER PUMP. RECENTLY, WHILE DRIVING THE STABILTRAK SERVICE TRACTION CONTROL LIGHT ILLUMINATED, FOLLOWED BY THE ENGINE POWERING DOWN AND THE ENGINE LIGHT ILLUMINATED, AT WHICH POINT THE VEHICLE DECELERATED FROM 65 MPH TO LESS THAN 5 MPH.

NHTSA complaint #10714847 — an unverified report by a vehicle owner.

at 36,020 miles Newark, NJ

AIR BAGS

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PART OF THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,020.

NHTSA complaint #10701177 — an unverified report by a vehicle owner.

Other 2011 Chevrolet Traverse problems

← Full 2011 Chevrolet Traverse report