FaultScore

2014 Chevrolet Traverse airbag problems

259 of the 881 complaints about the 2014 Chevrolet Traverse are about the airbag system — 29% of everything reported for this model year. Half of the failures with a mileage on record happened before 68,000 miles.

D

259

Complaints

5

Crashes

0

Fires

3

Injuries

Exactly what failed

AIR Bags 257 99.2%
Occupant Classification 1 0.4%
Driver Clockspring/Spiral Cassette 1 0.4%

Airbags across every Chevrolet Traverse year

2009 26 2.5%
2010 30 2.9%
2011 43 4.2%
2012 48 4.7%
2013 27 2.6%
2014 259 25.3%
2015 163 15.9%
2016 163 15.9%
2017 263 25.7%

What owners said

Filed with NHTSA, in their own words.

Montgomery, AL Crash

AIR BAGS

I was involved in a car accident on 4/30/26 but my airbags did not deploy.

NHTSA complaint #11735223 — an unverified report by a vehicle owner.

at 195,000 miles Dothan, AL

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

The contact owns a 2014 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The message "Engine Power Reduced" was displayed. After waiting 20 minutes, the contact was able to restart the vehicle. The vehicle was diagnosed by the contact's friend, and it was determined that the clock spring had failed and needed to be replaced; however, the contact related the failure to NHTSA Campaign Number: 14V614000 (Electrical System), but the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 195,000.

NHTSA complaint #11705834 — an unverified report by a vehicle owner.

Hopkinsville, KY

AIR BAGS

The airbag light is constantly on. I've dinner many replacement repairs but it's still on

NHTSA complaint #11697854 — an unverified report by a vehicle owner.

Hilliard, OH

AIR BAGS

The manufacturer has failed to remedy this safety recall. The recall is dated May 10, 2023, and now over 2 years later there is no remedy. I remain concerned about my safety and the safety of my family, while driving this car. Despite the cost of replacement, but in consideration of the potential seriousness of the issue, time fame involved, and lack of action by the manufacturer, I am requesting complete replacement of all airbags in the above-referenced car.

NHTSA complaint #11671092 — an unverified report by a vehicle owner.

Stockton, CA

AIR BAGS

Multiple issues have occurred with this vehicle. I have had major unsafe issues while driving while on the freeway and streets where my vehicle reads traction control off and engine power reduced which leads my vehicle to lose all power and shut down being stranded and almost hit multiple times while by myself and while my husband and children are present. I believe I am the second or third owner of this vehicle and I was never given any information about any recalls

NHTSA complaint #11669815 — an unverified report by a vehicle owner.

at 94,000 miles Otisville, MI

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving off the lot when purchasing vehicle, the check engine warning light illuminated. The dealer was informed and diagnosed the vehicle with fuel system failure. The water pump was replaced; however, the check engine warning light remained illuminated. The vehicle was returned to the dealer, who diagnosed the vehicle with the same failure. The dealer cleared the code. The contact stated that the check engine warning light remained illuminated. The vehicle was not repaired. The vehicle was taken to a certified mechanic who diagnosed that the fuel pump and dashboard needed to be replaced. The mechanic also determined that the shock absorbers were leaking and needed to be replaced. The fuel pump was replaced. The dealer was contacted and confirmed that the recall repair was completed; however, the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,000. Parts distribution disconnect.

NHTSA complaint #11666745 — an unverified report by a vehicle owner.

at 150,000 miles Porter, TX Crash 2 injured

AIR BAGS

The contact owned a 2014 Chevrolet Traverse. The contact stated that while driving at 55 MPH, an 18-wheeler driving at 65 MPH crashed into the front-end driver's side. The vehicles came to a stop upon impact.There was no property damage. The air bags failed to deploy. The contact vehicle was towed to a tow yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact seated in the driver's seat, and her grandson, seated in the rear passenger seat, were both injured. No one outside of the vehicle was injured. The contact sustained injuries to her head, left cheek, eye socket, teeth, neck, and back. The contact's grandson sustained injuries to his chest, and medical treatment was needed for both individuals. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

NHTSA complaint #11651066 — an unverified report by a vehicle owner.

Biddeford, ME

AIR BAGS

there was a recall regarding air bags. was notified during COVID with part backordered. never heard back. I now have a warning on my dashboard that will prevent getting a new state inspection sticker. please advise

NHTSA complaint #11650793 — an unverified report by a vehicle owner.

Gowen, MI

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11641880 — an unverified report by a vehicle owner.

Port Washington, NY

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11635634 — an unverified report by a vehicle owner.

Lake Worth, FL

AIR BAGS

I received a recall notice for my 2014 Chevy Traverse airbag June of 2023. I have tried to set up an appointment to have it replaced many times and am told that parts are not available. Many manufacturers have already taken care of the replacement. I am concerned about operating my vehicle in an unsafe manner. When can I expect this to be taken care of?

NHTSA complaint #11628140 — an unverified report by a vehicle owner.

Pasadena, CA

AIR BAGS

The manufacturer has failed or is unable to remedy this safety recall in a timely manner. Dealers keep saying they don't have the part. Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334 Recall StatusRecall Incomplete

NHTSA complaint #11625648 — an unverified report by a vehicle owner.

Milton, NH

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11617649 — an unverified report by a vehicle owner.

Spruce, MI

AIR BAGS

See attached document for complaint.

NHTSA complaint #11616779 — an unverified report by a vehicle owner.

Wolcott, CT

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11616235 — an unverified report by a vehicle owner.

Fort Washington, MD

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

NHTSA complaint #11611598 — an unverified report by a vehicle owner.

Eagan, MN

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11610992 — an unverified report by a vehicle owner.

Coppell, TX

AIR BAGS

The contact owns a 2014 Chevrolet traverse. The contact received notification of NHTSA Campaign Number: 23V344000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11609901 — an unverified report by a vehicle owner.

Bruce Township, MI

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11608779 — an unverified report by a vehicle owner.

Minneapolis, MN

AIR BAGS

Recall #: 23V334 or N232404980 still shows as incomplete, no remedy available. This recall was announced in May of 2023. We're almost a year and a half out with no solution from GM. I do not feel comfortable driving my vehicle in another Minnesota winter without this fixed. I am a parent of 4 young children who I also drive around daily. This is unacceptable to have a defect with the airbags that is life threatening, and GM has not offered ANY solution.

NHTSA complaint #11608282 — an unverified report by a vehicle owner.

Moultrie, GA

AIR BAGS

My service airbag light is on

NHTSA complaint #11607452 — an unverified report by a vehicle owner.

Willmar, MN

AIR BAGS

See attached document for complaint

NHTSA complaint #11607497 — an unverified report by a vehicle owner.

Newark, DE

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11606783 — an unverified report by a vehicle owner.

Ocala, FL

AIR BAGS

I have been receiving warning messages on my dashboard regarding Service The Stabilitrak, followed by Traction Control Off message and then vehicle shaking, losing steering power and engine shutting down for over a year. The issue occurs randomly making it difficult to repair. I have had it serviced multiple times by different mechanics and no one has been able to find a solution due to the random nature of the issue. This poses a risk to the vehicle occupants safety because when unexpectedly and suddenly losing engine power, steering and traction control all at the same time, it is very difficult to safely merge to the shoulder of a roadway. I have been left stranded in many locations including out of town. Due to my research this is a common issue with this vehicle that can be caused by multiple issues. I also have a recall on my air bag and warnings have appeared on my dashboard that has no remedy yet. The vehicle is not safe to drive and I depend on this SUV to transport my family of 7. I am also still financing, making it difficult to keep up with payments while trying to diagnose/ repair.

NHTSA complaint #11606396 — an unverified report by a vehicle owner.

Indianapolis, IN

AIR BAGS

Nothing has happened yet but it's been on recall for over a year and says my air bag could have metal pieces in air back that can hurt or kill someone. There is no solution to this and it's been on recall since may of 2023

NHTSA complaint #11606546 — an unverified report by a vehicle owner.

Sarasota, FL

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11606630 — an unverified report by a vehicle owner.

Burnsville, MN

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11606124 — an unverified report by a vehicle owner.

Flat Rock, MI

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Taylor Chevrolet (13801 Telegraph Rd., Taylor, MI 48180); who informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11605851 — an unverified report by a vehicle owner.

Mandan, ND

AIR BAGS

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bag) however, the part to do the recall repair was not yet available. The local dealer was contacted and offered the caller to purchase the parts to complete the repairs and later receive a reimbursement. The contact then reached out to another dealer where they confirmed parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11605721 — an unverified report by a vehicle owner.

Sarasota, FL

AIR BAGS

There's is an open recall on my vehicle that is unable to be repaired. It is unsafe to drive and may cause death or serious injury if the air bag opens up during a crash. There have not been any warning lights or sounds notifying me of the recall. I received an email about the recall from the dealership and was told there is no fix.

NHTSA complaint #11605298 — an unverified report by a vehicle owner.

Other 2014 Chevrolet Traverse problems

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