21 of the 571 complaints about the 2019 Chevrolet Traverse are about the braking system — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 7,550 miles.
21
Complaints
2
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
SERVICE BRAKES
The car will be placed in park but keeps saying shift to park. Then I have to turn the car on and off clicking the shift button till it will finally shut off. One time it took ten minutes. This needs to be a recall!!! Specifically since it seems to be affecting many of the cars!!!
NHTSA complaint #11749378 — an unverified report by a vehicle owner.
SERVICE BRAKES
My 2019 Chevy Traverse prior to "The Storm" when I left work and approached my vehicle someone left a not in my windshield wipers stating that my horn was honking every 15 seconds it was a long shift so by the time I got to my vehicle my battery was dead. I got a jump from a co-worker allowed my alternator to charge my battery, and it was fine (so I thought). Then the day after "The Storm" happened, my Traverse went haywire displaying multiple signs of electronic failures while driving on a major highway: Service ESC, ABS disabled, Traction control disabled, Power steering disabled, Horn honked continuously, windows won't roll down, Key fob unresponsive, Manual lock/ unlock switch unresponsive, A/C on but doesn't blow cold, infotainment system on, Cluster Hazard light indicators on but lights aren't illuminated, Windshield Wipers on max speed unprompted while spraying continuously. I pulled over, placed the vehicle in "park", turned the vehicle off, safely exited to realize my vehicle was still running, got back into the vehicle where I was greeted by a prompt that said to place the vehicle in park to turn it off. I attempted to shift but it was immovable, called a tow truck. Every time after dealership visits/ repairs my vehicle shutoff while moving. It's been to the dealership 3 times (4 to include tomorrow) I've also connected an OBD2 Scanner to run a diagnostic after the last visit and these faults appeared almost instantly. Work done so far: x2 BCM replacements (w/ flashed software) x1 Battery replacement x1 Keyless Entry Module replacement x1 Driver door lock/unlock switch replacement x3-->4 tow trucks Over $3,000 in expenses
NHTSA complaint #11744076 — an unverified report by a vehicle owner.
SERVICE BRAKES
The car started locking up my steering wheel. I took it to the mechanic and they ran the codes and said it is the ABS control system module. I called the dealer to get the part and they said it is on back order nationally and it may be months before they can get the part. The 2018 model for Chevrolet traverse has been recalled for this exact thing but my model has not even though this is a known issue. My car is currently not drive able and GM can’t even provide the piece to make it driveable. This is a big issue and I am not receiving any help. If it is on back order it is obvious that it is a big issue nationally yet they have not submitted a recall. The wheel keeps locking up every time I drive it for more than 5 minutes
NHTSA complaint #11732054 — an unverified report by a vehicle owner.
SERVICE BRAKES
Vehicle: 2019 Chevrolet Traverse Issue: “Shift to Park” warning – vehicle fails to recognize it is in Park I am filing a complaint regarding a persistent &dangerous defect with my 2019 Chevrolet Traverse involving the “Shift to Park” warning system. For the past several years, my vehicle has repeatedly failed to recognize that it is in Park, even when it clearly is. This issue has escalated into a serious safety and reliability concern. Most recently, I was stranded in a store parking lot for over two hours because my vehicle would not properly shut off or restart due to the false “Shift to Park” warning. I had to call someone to disconnect the battery to prevent it from draining completely, which caused additional cost and inconvenience. After reconnecting the battery, the vehicle still would not start for another 2hours. This defect leaves me at risk of being stranded at any time, including in unsafe or isolated. As a single parent of 4 young children, this creates a significant safety concern for my family. This problem has been ongoing since Oct 2023 and has occurred repeatedly since then, and consistently every month since then, often four or more times per month. I have brought this issue to a Chevrolet dealership, Reed-Lallier Chevrolet in Fayetteville, NC, multiple times. Despite being charged diagnostic fees, no permanent fix has been provided. This is a known issue with this vehicle model related to a faulty shifter assembly or park detection system. This defect impacts the vehicle’s ability to shut off, restart, & function reliably, creating a serious safety hazard. I am requesting that this issue be formally investigated & that appropriate action be taken to require a recall or manufacturer-covered repair. This problem is widespread among similar vehicles & should not continue to leave drivers stranded or at risk. Mileage: 44,410 miles Dates of occurrences: Oct 2023-present Dealer contacted: Reed-Lallier Chevrolet on Raeford rd Fayetteville NC
NHTSA complaint #11731224 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle was jerking forward while depressing the brake pedal. There was no warning light illuminated. Additionally, the contact stated that while depressing the brake pedal, the pedal depressed to the floorboard. The contact also stated that the "Service Stabili-trak" warning light was recently illuminated on the instrument panel. The dealer was notified of the failure, and the contact was informed that there were no recalls on the VIN. The manufacturer was also notified of the failure and referred the contact back to the dealer for assistance. The contact was informed that the warranty on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 91,000.
NHTSA complaint #11703981 — an unverified report by a vehicle owner.
SERVICE BRAKES
Car showing that car is not in park and constantly kills battery. Shift to park warning, antilock brake warning, parking brake warning, and forward collision warning continue to come on. Dealer says now partially covered under extended warranty after deductible, but battery needs replacement for $375.
NHTSA complaint #11648846 — an unverified report by a vehicle owner.
SERVICE BRAKES
defect includes issues with the electronic stability control (ESC) system and the electronic-brake control module (EBCM). These issues can cause the driveline protection system to activate unexpectedly. when i initiate gas after a stop the "stabilitrak" alarms and sometimes emergency brake initiates. it is available for inspection upon request. your safety is at risk from alarm sounding repeatedly at recurring stops. you also sometimes have to release the emergency brake or parking brake as it is initiated unexpectedly. this happens at a stop to start or accelerate but while you are actively driving. the dealer cannot reproduce they tell the customer. inspected by dealer. stabilitrak error messages on dash when it occurs. this first appeared a year ago roughly 12.16.2023. it happens mostly when the outside temperature is cold like below 50 degrees.
NHTSA complaint #11630935 — an unverified report by a vehicle owner.
SERVICE BRAKES
I am getting a shift to park message while 2019 Cheverolet Traverse is in park. I am receiving a message when the vehicle has been shifted to park. I disengage the park brake, back up and come forward again, and the message continue to appear. I have to repeatedly wiggle or bang against the shifter for an extended period of time until the alert message turns off. This is forcing me to remain in a hot vehicle with my young children in the car in 100 degree temperatures, until I am able to successfully power down my vehicle. This is a safety risk for all.
NHTSA complaint #11594090 — an unverified report by a vehicle owner.
SERVICE BRAKES
There is a recall on other 2019 traverse, but not mine, for the message shift to park. This is what my car is doing now. It will not shut the car off and it has a potential to roll while in park because the car reads that it is not in park. I'm not sure why my car is not included. It is doing the exact same thing as what has been recalled on other 2019 Chevy traverse. I was told by dealership not to drive it because it could roll while in park. It has something to do with the brake switch. The contact is hoping to get her vehicle covered under the recall.
NHTSA complaint #11570856 — an unverified report by a vehicle owner.
SERVICE BRAKES
My Traverse intermittently displays 'shift to park' message and I was not able to shut the SUV all the way off. I would have to play with the shift gear in order for it to turn off. I am under 50k miles.
NHTSA complaint #11569190 — an unverified report by a vehicle owner.
SERVICE BRAKES
When shifting into park, the vehicle does not recognize the shifter has been moved to the "park" setting. An alert will sound stating the vehicle must be shifted into park position. We then have to shift out of park and back into park...sometimes multiple times, before the vehicle recognizes that the shifter is in the Park position.
NHTSA complaint #11564379 — an unverified report by a vehicle owner.
SERVICE BRAKES
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
NHTSA complaint #11549327 — an unverified report by a vehicle owner.
SERVICE BRAKES
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
NHTSA complaint #11549332 — an unverified report by a vehicle owner.
SERVICE BRAKES
My vehicle has been displaying a ''shift to park" message. The message appears when I put the vehicle in park. When I go to turn off the car the vehicle will not turn off. Sometimes If I giggle the gear shifter violently enough the car will turn off. I have had leave my car running on multiple occasions. Woken up to dead battery's because my car WILL NOT TURN OFF. I have taken the vehicle to the dealership on 3 occasions to be looked at. The first time it was noted and I was told they couldn't look at it. The second time My vehicle needed all new transmission work ( on a 2019 model car) but was told since they couldn't recreate the shift to park message they couldn't do anything about it. The 3rd time they were able to recreate the issue but wanted me to pay $1k+ for ''fix'' the problem. But the fix was just to turn off the display message. My vehicle will not turn off.
NHTSA complaint #11527899 — an unverified report by a vehicle owner.
SERVICE BRAKES
We bought the Chevy Traverse from Eagle Pass, Texas AutoWorld Dealership. We test drove the vehicle and made the car dealer aware that some of the seatbelts were not functioning and also that the breaks were making a screeching sound. The car dealer made notes and said he would have the seatbelts and brakes looked over at a later time. We. Still bought the vehicle and followed up with the dealership only to be told the car sales man no longer works there and that we would be charged a fee for having the seatbelts looked at totally disregarded the break issues. Now we have a newer vehicle but with faulty seatbelts and breaks.
NHTSA complaint #11499420 — an unverified report by a vehicle owner.
SERVICE BRAKES
Brake system failed. car crash forward. personal and passenger safety at risk.. The problem is not confirmed by a dealer or independent representatives or others yet, only reported to insurance . no police record. , UNKNOWN. I was making a very slow right turn with foot on brakes for a distance of no more than 5 meters to make room behind me and other cars, in preparation to reverse park or rear /back parking. when suddenly the car accelerate , going forward .. the car hits a barrier which put the car to stop. I was on the brake pedal the whole time. With the car at stopped at the barrier and foot still on brake pedal, I am able to shift to reverse gear and parked the car. The impact is very strong that it damaged the front end mostly right side and transmission problem, transmission oil leak and alignment of tires. Thank you very much
NHTSA complaint #11451602 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY AND INTERMITTENTLY BRAKE AS THE ABS, POWER STEERING, TRACTION CONTROL, AND PARKING BRAKE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172) WHERE THE VEHICLE REMAINED FOR OVER A MONTH. THE DEALER HAD YET TO DUPLICATE THE FAILURE AND HAD OFFERED TO RETURN THE VEHICLE TO THE CONTACT UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEAM WOULD BE SENT TO THE DEALER TO HAVE THE VEHICLE INSPECTED. THE CONTACT WAS THEN INFORMED THAT THE DIAGNOSTIC TEAM WAS ALSO UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
NHTSA complaint #11389432 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CONTROL ARM FAILED AND WAS REPLACED AT FELIX CHEVROLET (3330 S FIGUEROA ST, LOS ANGELES, CA 9000, (213) 290-1925). ALSO, WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL LOUD NOISE COMING FROM THE FRONT DRIVER'S SIDE. WHEN FUELING THE VEHICLE, THE TANK WOULD NOT FILL UP. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES, BUT WAS NOT DIAGNOSED. THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11279523 — an unverified report by a vehicle owner.
SERVICE BRAKES
WHEN STOPPING THE VEHICLE, THE AUTO-STOP KICKS IN, WHICH SOMETIMES WORKS WELL. OTHER TIMES IT KILLS THE WHOLE CAR, SHUTTING IT DOWN COMPLETELY. THE INFOTAINMENT CENTER GOES BLACK LIKE THE CAR WAS SHUT OFF USING THE START/STOP BUTTON. SO THEN IT TAKES A BIT TO GET IT RUNNING AGAIN TO GO. THIS HAS HAPPENED TO US 6 TIMES NOW WITHIN THE LAST 2 WEEKS. IN HIGH TRAFFIC AREAS THIS CAN BE A SAFETY CONCERN. ALSO WHEN IT SHUTS DOWN COMPLETELY THE BRAKE PEDAL GOES SOFT AND DROPS DOWN TO THE FLOOR. ALL THIS SEEMS TO HAPPEN WHEN IT IS SUPPOSED TO AUTOMATICALLY START BACK UP AFTER BEING STOPPED FOR A SHORT PERIOD OF TIME.
NHTSA complaint #11277151 — an unverified report by a vehicle owner.
SERVICE BRAKES
WE PURCHASED THIS VEHICLE IN JUNE OF 2019, AND HAVE HAD IT AT THE DEALERSHIP 4 TIMES FOR AN ISSUE WITH THE BRAKES. TO THIS DATE THEY HAVE NOT FIGURED OUT WHAT IS CAUSING IT, BUT IT CAUSES THE BRAKE SYSTEM TO LOSE POWER MAKING IT DIFFICULT TO BRAKE. WE WERE TOLD BY THE DEALER JUST TO KEEP DRIVING IT UNTIL THEY FIGURE OUT WHAT IS GOING ON.
NHTSA complaint #11265233 — an unverified report by a vehicle owner.
SERVICE BRAKES
THERE ARE CONTINUOUS DEFECTS AND CONCERN FOR SAFETY REGARDING MY 2019 CHEVY TRAVERSE. I PURCHASED A NEW 2019 TRAVERSE REDLINE ON MARCH 22, 2019 AND THE PROBLEMS BEGAN WITHIN TWO WEEKS AND LESS THAN 400 MILES ON THE VEHICLE. I WAS DRIVING MY NEW VEHICLE ON A RESIDENTIAL ROAD AND BEGAN TO SLOWLY PRESS THE BRAKE WHILE APPROACHING A STOP SIGN WHEN THE 'SERVICE BRAKE ASSIST' ALERT APPEARED, THE BRAKES MADE A GRINDING AND CLICKING NOISE WHILE SHAKING AND FELT LIKE THE BRAKE PEDAL NEEDED TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP. I BROUGHT THE CAR IN AND THE SERVICE DEPARTMENT REPLACED A VACUUM BOOSTER SENSOR WHICH THEY SAID WAS FAULTY. THEN TWO MONTHS LATER, WITH ONLY 1800 MILES ON THE VEHICLE, THE SAME ISSUE OCCURRED AGAIN WHERE THE 'SERVICE BRAKE ASSIST' ALERT APPEARED, THE BRAKES MADE THE SAME NOISES AND SHAKING. I IMMEDIATELY CALLED THE DEALERSHIP TO BRING IT IN FOR SERVICE. DURING THIS SECOND OCCURRENCE, THE SERVICE DEPARTMENT SUGGESTED IT MUST HAVE BEEN A 'BAD BATCH' OF PARTS AND OFFERED TO REPLACE THE SENSOR AGAIN. I RETURNED TO THE DEALERSHIP TO PICK UP MY VEHICLE AND DURING THE LESS THAN TWO MILE DRIVE HOME, THE SAME ISSUE OCCURRED FOR THE THIRD TIME. I IMMEDIATELY RETURNED TO THE DEALERSHIP AGAIN AND THE SERVICE DEPARTMENT SAID THEY DIDN'T KNOW WHAT WAS CAUSING THE PROBLEM. AFTER REPLACING THE SAME PART FOR A THIRD TIME, THE SAME ISSUE OCCURRED AGAIN. ULTIMATELY, THE SERVICE TECHNICIANS & ENGINEER ARE UNABLE TO IDENTIFY THE ROOT CAUSE OF THE ISSUE AND MERELY SUGGESTED REPLACING THE SAME PART FOR THE FOURTH TIME. WHILE THE SERVICE MANAGER HAS OFFERED TO CONTINUALLY REPLACE THE SAME PARTS, THEY ALSO ARE UNABLE TO IDENTIFY THE ROOT CAUSE AND STATED I NEED TO CONTINUE DRIVING THE VEHICLE UNTIL IT HAPPENS AGAIN AND PERHAPS THERE WILL BE A NEW PART UPDATED IN THE FUTURE.
NHTSA complaint #11228561 — an unverified report by a vehicle owner.