AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S / PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #844779 — an unverified report by a vehicle owner.
FaultScore report
Owners have filed 18 complaints about the 1998 Chevrolet VAN with NHTSA between 1998 and 2008. The largest single group is the equipment & accessories. Across this model's run it ranks 7 of 10 worst.
FaultScore 43/100
Higher is worse. Measured against the other years of the Chevrolet VAN.
How this is worked out18
Complaints
1
Crashes reported
1
Fires reported
0
Injuries reported
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 49,000 miles
0 crashes, 1 fires
Median failure at 191,500 miles
1 crashes, 0 fires
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S / PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #844779 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE CONVERSION VEHICLE HAS PROBLEMS WITH THE ELECTRICAL SYSTEM WHICH CAUSES THE FRONT POWER SEAT AND DOOR LOCK TO BE INOPERABLE. ALSO, THE REAR POWER SEAT STARTED SMOKING WHICH ALMOST CAUSED A FIRE. BEEN TO DEALER 5 TIMES. DEALER CANNOT DETERMINE PROBLEM. *AK
NHTSA complaint #828895 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I HAVE A RECALL ABOUT BRAKE LINE HOSE ,BUT LAST NOVEMBER MY BRAKE LINE HOSE WAS CUT WITH THE WHEEL I CALL GM MOTOR ABOUT THIS PROBLEM. IF CAN GET REFUND OR CHANGE WHEEL SIZE I TRY TO REPLACE WHEELS TO EXPENSE I THINK GM NEED TO REPLACE FOR FREE TO NEXT SIZE DUE TO CLOSE TO THE WHEEL.
NHTSA complaint #10222699 — an unverified report by a vehicle owner.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
I HAVE A RECALL ABOUT BRAKE LINE HOSE ,BUT LAST NOVEMBER MY BRAKE LINE HOSE WAS CUT WITH THE WHEEL I CALL GM MOTOR ABOUT THIS PROBLEM. IF CAN GET REFUND OR CHANGE WHEEL SIZE I TRY TO REPLACE WHEELS TO EXPENSE I THINK GM NEED TO REPLACE FOR FREE TO NEXT SIZE DUE TO CLOSE TO THE WHEEL.
NHTSA complaint #10222699 — an unverified report by a vehicle owner.
SEATS:MID/REAR ASSEMBLY
DT: ON THE PASSENGER'S SEAT NEXT TO THE SLIDING POWER DOOR TWO PINS THAT GO IN THE FRONT AND THEY IN THE BACK IN THE FLOOR HAVE A STRAP TO REMOVE SEATS, AND PUT THE SEAT BACK IN, BUT THE REAR LATCHES AREN'T HOLDING THE SEAT .
NHTSA complaint #10125230 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TIRE JACK FAILURE. *MR THE CONSUMER HAD ATTEMPTED TO CHANGE THE FLAT TIRE WHEN THE JACK FAILED. REFER TO: 10006178 *SCC
NHTSA complaint #10022294 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL
1997 CHEVROLET SW THIS IS ACTUALLY A CONVERSION VAN NOT A STATION WAGON. THE CONVERSION PACKAGE HAS BEEN PLAGUED WITH ELECTRICAL PROBLEMS WHICH COULD RESULT IN PERSONAL OR PROPERTY DAMAGE. THE CONVERSION PACKAGE CAME WITH A BRIGHT ORANGE CONSUMER ALERT STICKER. IT ADVISED CONSUMERS TO CONSULT DEALERSHIP FOR DETAILS.
NHTSA complaint #10017070 — an unverified report by a vehicle owner.
EQUIPMENT:OTHER:LABELS
1997 CHEVROLET SW THIS IS ACTUALLY A CONVERSION VAN NOT A STATION WAGON. THE CONVERSION PACKAGE HAS BEEN PLAGUED WITH ELECTRICAL PROBLEMS WHICH COULD RESULT IN PERSONAL OR PROPERTY DAMAGE. THE CONVERSION PACKAGE CAME WITH A BRIGHT ORANGE CONSUMER ALERT STICKER. IT ADVISED CONSUMERS TO CONSULT DEALERSHIP FOR DETAILS.
NHTSA complaint #10017070 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE THREADED SCREW FROM THE JACK SNAPPED, WHICH CAUSED THE VAN TO FALL TO THE GROUND. *SCC
NHTSA complaint #10006178 — an unverified report by a vehicle owner.
POWER TRAIN:AXLE ASSEMBLY
THIS VEHICLE WAS BOUGHT NEW FROM TRABUCCO CHEVROLET. THIS IS THE SECOND TIME, THAT THE LEFT REAR AXLE CAME OFF THE TRUCK. THE FIRST TIME THIS HAPPENED I CONTACTED TRABUCCO. THEY STATED TOO MANY MILES WERE ON THE TRUCK, AND THEY COULDN'T DO ANYTHING FOR ME BECAUSE THE VEHICLE WAS BEING USED AS COMMERCIAL DELIVERY VAN.
NHTSA complaint #754670 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
A REPETITION OF THIS ENGINE FAILURE OCCURRED ON 9/24/01, AS DEALER COULD NOT CORRECT FAULT.
NHTSA complaint #752981 — an unverified report by a vehicle owner.
TIRES:TREAD/BELT
SECOND REAR TIRE TO HAVE TREAD SEPARATIO, -REPLACED ALL TIRES WITH ANOTHER BRAND. *AK (DOT NUMBER: VN11BIA237 TIRESIZE: LT24575R16)
NHTSA complaint #744470 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I BOUGHT A 1998 CHEVROLET ASTRO VAN FROM MARK CHRISTOPHER CHEVROLET ON 07/08/99, AND THE BATTERY LEAKED OUT SPILLING ACID ON THE LEFT APRON, THE DEALER SAID THEY WOULD TRY AND NUETRALIZE THE ACID AND SPRAY UNDERCOAT ON THE AFFECTED AREAS. THIS IS NOT HOW THE VEHICLE IS. THE LEFT APRON IS PAINTED THE SAME COLOR AS THE VAN AND I REFUSED TO LET THEM SPRAY BLACK UNDERCOATING ON THE DAMAGED PART. IM A COLLISION REPAIR SPECIALIST AND THIS IS NOT HOW TO REPAIR A BATTERY ACID SPILL. THE AFFECTED AREA IS NOW EATING AWAY THE WELDS AND THE SHEET METAL. GM SAID THEY WILL NO LONGER TAKE CARE OF THE PROBLEM AND THAT HIDDING IT WITH UNDER COATING IS GOOD ENOUGH. THIS VEHICLE SHOULD BE NUTRALIZED,STRIPPED, ETCH PRIMED, SEALED, THEN REFINISH IN ALL AFFECTED AREAS. THIS VAN IS ALREADY CORRODING AWAY. I JUST DONT FEEL SAFE LETTING MY WIFE (PREGNANT OF 7 MTHS.) AND 16 MTH OLD CHILD RIDDING IN THIS VEHICLE. VEHICLE IS STILL UNDER WARRANTY. PLEASE HELP .
NHTSA complaint #733488 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MOTOR ON REMOTE SLIDER DOOR--OPENS ON ITS OWN.
NHTSA complaint #609184 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSIN FAILED. YH
NHTSA complaint #609253 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S / PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #844779 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS WAS THE FIFTH REPLACEMENT OF ABS BRAKES IN 6 MONTHS. THE FIRST OCCURED ON 6/3/98 @ 6013 MILES, SECOND WAS 8/3/98 @ 11,000 MILES, THIRD WAS 9/14/98 @ 17,189 MILES, FOURTH WAS ON 11/16/98 @ 23,399 MILES, AND THE LAST ONE 12/28/98 @ 26,000.
NHTSA complaint #703071 — an unverified report by a vehicle owner.
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHEEL LUGS/BOLTS BROKE OFF CAUSING WHEEL TO FALL OFF.
NHTSA complaint #541207 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE CONVERSION VEHICLE HAS PROBLEMS WITH THE ELECTRICAL SYSTEM WHICH CAUSES THE FRONT POWER SEAT AND DOOR LOCK TO BE INOPERABLE. ALSO, THE REAR POWER SEAT STARTED SMOKING WHICH ALMOST CAUSED A FIRE. BEEN TO DEALER 5 TIMES. DEALER CANNOT DETERMINE PROBLEM. *AK
NHTSA complaint #828895 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:ANCHORAGE
THE LAP AND SHOULDER BELTS ON THE SECOND BENCH SEAT ON THE PASSENGER' SIDE BELT DO NOT WORK PROPERLY WHEN SECURING A CHILD RESTRAINT, THE SEAT BELT WAS REPLACED ONCE BY THE DEALER ON MARCH 16, 1998 AND IS STILL NOT WORKING PROPERLY. THERE IS TOO MUCH SLACK IN THE BELT TO SECURE THE CAR SEAT.
NHTSA complaint #823552 — an unverified report by a vehicle owner.