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2000 problems

FaultScore report

2000 Chevrolet VAN problems

Owners have filed 36 complaints about the 2000 Chevrolet VAN with NHTSA between 2000 and 2008. The largest single group is the brakes. Across this model's run it ranks 2 of 10 worst.

Read the complaints What breaks Worst years for the Chevrolet VAN All 2000 cars

FaultScore 72/100

Higher is worse. Measured against the other years of the Chevrolet VAN.

How this is worked out

The numbers

Complaints

Crashes reported

Fires reported

Injuries reported

62,043 mi

Median mileage at failure

Half of reported failures happened before this

18%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

The dashed ring is 50 — the national norm. Further out is worse.

Complaint volume — 71: Against the median year of the Chevrolet VAN. 50 means typical for this model; 100 means roughly double.
Severity — 100: 27.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 31: 18% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Chevrolet VAN

Click any bar to open that year's report.

5 4 12 19 11 31 46 41 18 19 36 22 12

83 91 92 93 94 95 96 97 98 99 00 01 02

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Chevrolet VAN

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 17 47.2%

1 crashes, 2 fires · median 55,005 mi

Tires 3 8.3%

Median failure at 28,100 miles

Lights 2 5.6%

Median failure at 100,200 miles

Steering 2 5.6%

1 crashes, 0 fires · median 47,967 mi

Electrical System 2 5.6%

0 crashes, 1 fires

Engine & Cooling 2 5.6%

Median failure at 58,521 miles

Doors, Latches & Locks 1 2.8%

Wheels 1 2.8%

1 crashes, 0 fires

Windows, Mirrors & Wipers 1 2.8%

Acceleration & Cruise Control 1 2.8%

Suspension 1 2.8%

Median failure at 62,043 miles

Body & Structure 1 2.8%

Median failure at 62,043 miles

Airbags 1 2.8%

1 crashes, 0 fires

Transmission & Drivetrain 1 2.8%

Median failure at 62,043 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

25,000 – 49,999 miles 4 36.4%

50,000 – 74,999 miles 6 54.5%

100,000 – 149,999 miles 1 9.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2000 peak 5 Jul 2008

NHTSA investigations into the 2000 Chevrolet VAN

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA04012 Opened 30 Apr 2004 Closed 28 Feb 2005 SERVICE BRAKES, HYDRAULIC:POWER ASSIST

HYDRAULIC PUMP FAILRES

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Filed 19 Jun 2005 Readsboro, VT Fire

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

I OWN A 2000 CHEVROLET ASTRO VAN WHICH I HAVE NOT BEEN ABLE TO DRIVE FOR OVER A YEAR BECAUSE OF MALFUNCTIONING ANTILOCK BRAKES. I BROUGHT IT TO BE REPAIRED LAST YEAR AND PAID OVER $800 FOR ONE SET OF BRAKES, THE OTHER SET STILL NEEDS TO BE FIXED. THE ANTILOCK BRAKES PREVENT THE VEHICLE FROM STOPPING WHEN TRAVELING AT SLOW SPEEDS. THIS IS A DEFINITE SAFETY PROBLEM. THERE HAS BEEN A SERVICE BULLETIN FOR THIS PROBLEM ON THIS VEHICLE SINCE 2002. THERE IS CURRENTLY AN INVESTIGATION OF THIS VERY PROBLEM ON SIMILAR CHEVY SUVS AND TRUCKS, BUT NOT INCLUDING THE ASTRO VAN.

NHTSA complaint #10125718 — an unverified report by a vehicle owner.

Filed 19 Jun 2005 Readsboro, VT Fire

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

NHTSA complaint #10125718 — an unverified report by a vehicle owner.

Filed 4 Feb 2003 SAN Gabriel, CA Crash

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

VEHICLE WAS INVOLVED IN A COLLISION DUE TO BRAKE FAILURE.

NHTSA complaint #10005992 — an unverified report by a vehicle owner.

Filed 31 Dec 2002 Owosso, MI Fire

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

THE VEHICLE CAUGHT ON FIRE, AND THE CONSUMER IS REQUESTING ASSISTANCE FROM THE MANUFACTURER IN GETTING THE VEHICLE REPAIRED. *JB THE FIRE APPEARED TO HAVE BEGUN IN THE INTERIOR ON THE DRIVER SIDE. *SCC

NHTSA complaint #10001261 — an unverified report by a vehicle owner.

Filed 15 Nov 2001 Clearmont, FL Crash 1 injured

AIR BAGS:FRONTAL

WHILE TRAVELING AT 60 MPH, CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH NEITHER DRIVERS SIDE OR PASSENGERS SIDE AIR BAGS DEPLOYED, CAUSING INJURIES TO PASSENGERS SIDE OCCUPANT.*AK

NHTSA complaint #899151 — an unverified report by a vehicle owner.

Filed 30 Jan 2001 BIG Spring, TX Crash 1 injured

STEERING: STEERING WHEEL/HANDLE BAR

RETURNED TO POLLARDS CHEV. FOR OIL LEAD 3 TIMES, ONLY SLOW IT DOWN. AFTER DRIVING VEHICLE ABOUT 20 MILES AND/OR WARM UP I WOULD STOP AT RED LIGHT AND THE RPM'S WOULD SURGE 2 TO 4 THOUSAND. LELK INSIDE CAB ABOVE BRAKE PEDAL. ON SEPTEMBER 27,2000 SLOW DOWN FOR A DIP, LEFT FRONT MADE A SNAPPING NOISE AND DROPPED A LITTLE. DROVE ON TO A CURVE AND STEERING WOULDN'T TURN. VEHICLE WENT INTO DITCH, FRONT LEFT WHEEL, LUG NUTS, STUDS, AND PART OF THE WHEEL WHERE THE STUDS SCREW INTO WAS BROKEN OFF AND UNDER THE TRUCK. THERE WAS NO BRAKE PRESSURE AT ALL, AND SPOTS OF FLUID ON THE ROAD BEHIND THE TRUCK. CHEVROLET CUSTOMER SERVICE HAS GIVEN ME THE SHAFT, AND SAID THERE WAS NOTHING WRONG WITH TRUCK AND TO TURN IT INTO MY INSURANCE. THEY DON'T HONOR THE 3 YEAR, 36000 MILE WARRANTY AND DON'T EVEN US VASALINE WHEN THEY TELL THEY ARE NOT RESPONSIBLY. THIS CASE WENT TO BUSINESS RESOURCE CENTER OF CHEVROLET, AND NOW CHEVROLET SAYS THEY CAN'T TALK ABOUT IT. I HAVE TO TALK TO BRC.

NHTSA complaint #739698 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Filed 9 Jul 2008 at 100,200 miles Seattle, WA

EXTERIOR LIGHTING

ROUTINE QUARTERLY VAN INSPECTION.

NHTSA complaint #10233698 — an unverified report by a vehicle owner.

Filed 23 May 2006 at 62,043 miles Lancaster, MA

POWER TRAIN:AUTOMATIC TRANSMISSION

I HAVE A 2000 CHEVY VENTURE VAN W/ ONLY 62043 MILES ON IT. WITH SOME OF MY KIDS IN THE CAR, THE ENGINE STARTED TO WHINE. BROUGHT IT TO A GARAGE, WHERE I WAS TOLD MY TRANSMISSION WAS JUNK AND IT WOULD COST ABOUT $2K TO FIX. I THANK GOD THAT I AT LEAST GOT TO A GARAGE AND THERE WAS NO ACCIDENT. THIS IS ON THE HEELS OF GASKET SEALS LEAKING IN THE ENGINE, ABS HUB CENTERS FAILING, ALL BRAKES HAVING HAD WORK (NOT JUST FRONT), SUSPENSION WORK, SLIDING DOORS COMING OFF TRACK. CALLED CHEVY DEALER WHO GAVE ME # FOR GM, WHO COULDN'T WORK OUT SOLUTION WITH ME BECAUSE I CHOSE TO SERVICE CAR AT LOCAL GARAGE AND NOT DEALER. NEVER MIND THAT THE DEALER WOULDN'T HAVE TAKEN MY EXTENDED WARRANTY. WILL NEVER BUY ANOTHER VAN FROM CHEVY AGAIN AND HOPE SOMEONE LEARNS FROM MY EXPERIENCE.