12 of the 612 complaints about the 1997 Chevrolet Venture are about the doors, latches and locks — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 75,500 miles.
12
Complaints
0
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
1997 CHEVROLET VENTURE, UNIT 1 WAS EASTBOUND IN THE FAR RIGHT LANE. THE HOOD APPARENTLY WAS NOT LATCHED PROPERLY, FLEW UP AND BACK, SHATTERING THE WINDSHIELD. UPDATED 04/04/2011 *BF (OHIO TRAFFIC CRASH REPORT #10-0175-90)*JB UPDATED 04/22/11
NHTSA complaint #10394927 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1997 CHEVY VENTURE ,POWER SLIDING PASSENGER DOOR THE DOOR POPS OPEN WHILE DRIVING.THE DEALER STATES DOOR HAD BEEN REPAIRED ONCE IN 2002 AND THEY ARE NOT RESPONSIBLE FOR FURTHER REPAIRES ON THE LATCHING OF THIS DOOR
NHTSA complaint #10172547 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED OCCUPANTS HAVE BEEN INJURED BY THE INTERIOR HANDLE THAT OPENS THE POWER SLIDING DOOR CAUSING OCCUPANTS TO GET TRAPPED BY THE DOOR. A NHTSA RECALL, #04V597000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LATCHES/LOCKS/LINKAGES: DOORS: LATCH HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS FOUR TO FIVE TIMES.
NHTSA complaint #10154796 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SEAT BELTS DID NOT WORK, THEY WERE DEFECTIVE. TOOK VEHICLE TO THE DEALER THREE TIMES, BUT THEY WANTED CONSUMER TO PAY FOR IT. CONSUMER FELT THAT MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. ALSO, THE SLIDING DOOR MOTOR ON 1997 CHEVROLET VENTURE IS DEFECTIVE. CONSUMER PAID FOR REPAIRS 3 DIFFERENT TIMES, BUT IT KEPT BREAKING.*AK PASSENGER SIDE WINDOW SWITCH FAILED. WIPER MODULE SHORTED OUT. THE VEHICLE ABS LIGHT ILLUMINATED. THE DEALER FOUND A BAD CONNECTION AT THE EBCM. ALSO FOUND BOTH TRACTION BULBS WERE MISSING.
NHTSA complaint #10124146 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 1997 CHEVROLET VENTURE VAN. THERE WAS A PROBLEM WITH MY POWER SLIDING DOOR WORKING IMPROPERLY AND OPENING ON ITS OWN. THERE WAS A RECALL OF THE DOOR DURING THAT TIME AND THE DOOR WAS "FIXED" BY THE DEALERSHIP. THE DOOR CONTINUED TO MALFUNCTIONED SEVERAL TIMES AFTER THAT AND WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR REPAIR UNDER THE RECALL. UNFORTUNATELY, WITH THREE SMALL CHILDREN AND A FULL TIME JOB, I COULD NOT CONTINUE TO TAKE THE VAN TO THE DEALER TO CORRECT THE PROBLEM. THE DOOR KEPT OPENING ITSELF AFTER BEING CLOSED AND THEN WOULD BLOW THE FUSE AND ONLY OPERATE MANUALLY. FOR FEAR OF THE SAFETY OF MY CHILDREN, I LEFT THE DOOR OPERATE MANUALLY AND GAVE UP ON THE POWER ASPECT OF THE DOOR. THE DOOR IS VERY DIFFICULT TO OPEN MANUALLY AND REQUIRES A GREAT DEAL OF STRENGTH. NOW, TWO YEARS LATER, I CONTACTED GM ON THE MATTER AND THEY SENT ME BACK TO THE DEALERSHIP(SYLVESTER CHEVROLET OF PECKVILLE PA. ) AND THEY "DIAGNOSED" THE PROBLEM AS BEING UNRELATED TO THE RECALL. I DO NOT BELIEVE THIS AND FEEL THAT WERE THE LAST ONES TO DO ANY WORK ON THE DOOR(RECALL) AND IT BROKE SHORTLY AFTER THEY"FIXED"THE RECALL. THE DEALER AND GM ARE TELLING ME THAT THE REPAIRS WILL COST $850 TO FIX. I FEEL ANY DAMAGE TO THE DOOR WAS AS A RESULT OF THIS RECALL AND THEIR INABILITY TO CORRECT IT. THE DEALER AND GM HAVE TOLD ME HEY CAN OFFER ME NO HELP IN THIS MATTER AND IF I WANT THE DOOR FIXED, TO PAY FOR IT. I KNOW HAVE TO PAY $350 FOR THEM JUST TO PUT MY VAN BACK TOGETHER WITH NO REPAIRS AND THE DOOR STILL NOT WORKING. DO I HAVE ANY RECOURSE IN THIS MATTER?? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10057090 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING AT ANY SPEED PASSENGER'S SLIDING DOOR INTERMITTENTLY OPENS ON ITS OWN. VEHICLE HAD BEEN AT DEALER TEN TIMES FOR REPAIRS.
NHTSA complaint #10038039 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR WILL NOT SHUT OR LOCK PROPERLY. THEN, AT OTHER TIMES, DOOR WILL NOT WORK AT ALL.
NHTSA complaint #8003587 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CONSUMER WAS NOT HAPPY WITH THE SERVICE AT THE DEALER WITH TAKING THE VEHICLE IN FOR RECALL REPAIR 01V-067 OF THE PASSENGER SIDE POWER SLIDING DOOR, THE DEALER TOOK SEVERAL HOURS MORE TO MAKE THE REPAIR THAN ORIGINALLY STATED. NLM
NHTSA complaint #561401 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WE HAVE NOT HAD A ACCIDENT YET, BUT THE SIDE SLIDING DOOR IS VERY LOOSE. WE WERE NOTIFIED THAT A RECALL WAS TO TAKE PLACE TO FIX THIS PROBLEM. ACCORDING TO YOUR INFORMATION THIS RECALL WAS IN EFFECT IN MARCH OF THIS YEAR. SO FAR, WE HAVE RECEIVED NO NOTIFICATION. HAVE WE BEEN OVERLOOKED? THIS PROBLEM REALLY NEEDS TO BE FIXED BEFORE THE DOOR FLIES OPEN AND WE HAVE A MAJOR PROBLEM PERHAPS WITH GRANDCHILDREN ONBOARD.
NHTSA complaint #745148 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR MANUAL SLIDING DOOR CLOSED WITHOUT WARNING. CAUSING FRACTURED SKULL AND OTHER INJURIES TO 5 YEAR OLD CHILD.
NHTSA complaint #707170 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS WOULD NOT RELEASE WHEN STARTING VEHICLE. ALSO, HORN & LIGHTS WOULD GO OFF. THEN THE LOCKS WOULD GO UP/DOWN ON THEIR OWN. HAVE BEEN TO DEALER SEVERAL TIMES FOR LOCKING PROBLEM.
NHTSA complaint #837089 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SIDE DOOR WILL NOT CLOSE ON FIRST ATTEMPT, HAS TROUBLE STAYING CLOSED AND WHEN CLOSED IT WILL OPEN ON IT'S OWN.
NHTSA complaint #520490 — an unverified report by a vehicle owner.