FaultScore

2002 Chevrolet Venture door lock problems

12 of the 284 complaints about the 2002 Chevrolet Venture are about the doors, latches and locks — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 22,000 miles.

C

12

Complaints

0

Crashes

0

Fires

2

Injuries

Exactly what failed

Latch 9 75.0%
Latches/Locks/Linkages 2 16.7%
Lock 1 8.3%

Doors, Latches & Locks across every Chevrolet Venture year

1997 12 11.0%
1998 18 16.5%
1999 14 12.8%
2000 20 18.3%
2001 10 9.2%
2002 12 11.0%
2003 11 10.1%
2004 12 11.0%

What owners said

Filed with NHTSA, in their own words.

at 98,000 miles Cinncinnati, OH

LATCHES/LOCKS/LINKAGES

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 25 MPH THE REAR PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED ON ITS OWN. THE CONTACT NOTICED THE DOOR HAD NOT LATCHED AND HAD RETURNED TO THE OPEN POSITION. THE FAILURE OCCURRED INTERMITTENTLY AND OVER TIME IT WOULD NOT LATCH AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND STATED THE UNLATCH ACTUATOR ASSEMBLY TO THE REAR PASSENGER SIDE AUTOMATIC POWER SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DISCONNECTED THE AUTOMATIC SLIDING DOOR FUNCTION AND MANUALLY OPERATED THE DOOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V067000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT THE VEHICLE WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA complaint #10402656 — an unverified report by a vehicle owner.

at 32,000 miles Paramus, NJ

LATCHES/LOCKS/LINKAGES

AIR CONDITIONER CONDENSER FAILED, GM NEW OF THE PROBLEM IN DECEMBER, 2002, BUT KEPT THEIR MOUTH SHUT UNTIL THE WARRANTY EXPIRED. THE GAS GAUGE DOES NOT WORK, IT FLIPS FROM FULL TO EMPTY, I HAVE TO KEEP A MILEAGE NOTEBOOK IN ORDER TO KNOW WHEN TO FILL UP. MY WARNING LIGHT ON THE DASH CONTINUES TO FLASH "REAR HATCH AJAR, SIDE DOOR AJAR, LOW BRAKE FLUID." THERE IS NOTHING WRONG WITH ANY OF THE ITEMS. THE FRONT BRAKES WENT BAD AT 32,000, REQUIRING NEW PADS AND ROTORS. THE WINDOW BUTTON ON THE DRIVER SIDE WILL PUT THE PASSENGER WINDOW DOWN, BUT NOT UP. THE REAR WINDOW WASHER DOES NOT WORK. I AM SO GLAD THAT GM IS GOING BANKRUPT. I BOUGHT AN AMERICAN CAR, TO TRY AND HELP THE WORKERS STAY EMPLOYED, BUT NOW REALIZE THAT ALL I DID WAS TO KEEP SOME OVERPAID, LAZY SLOBS ON THE JOB FOR MUCH LONGER THAN THEY SHOULD HAVE BEEN EMPLOYED. THE DEALER HAS BEEN A COMPLETE LOSS, WITH GM CUSTOMER SERVICE HAVING THE ATTITUDE THAT, "SINCE THE WARRANTY HAS EXPIRED, YOU CAN STICK IT, BECAUSE WE DON'T CARE.

NHTSA complaint #10268960 — an unverified report by a vehicle owner.

at 40 miles HOT Springs, AR

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

PASSANGER'S DOOR STICKS SINCE WE BOUGNT THE VAN NEW. MUCH WORSE IN HOT TEMPERATURE. DEALERSHIP OF NO HELP.

NHTSA complaint #10188144 — an unverified report by a vehicle owner.

at 36,000 miles Park River, ND

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

AUTOMATIC SLIDING PASSENGER DOOR ON MY 2002 CHEVROLET VENTURE OPENS FREQUENTLY AFTER CLOSING (WHILE VEHICLE IS IN PARK POSITION) OWNER MUST STAY BY DOOR TO MAKE SURE THAT IT CLOSES SUCCESSFULLY EACH TIME.

NHTSA complaint #10182520 — an unverified report by a vehicle owner.

at 33,400 miles Elmira, NY 1 injured

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

SLIDING DOORS HAVE NO LOCKING SYSTEM IN PLACE TO KEEP DOORS OPEN WHEN ON AN INCLINE. AS I WAS LOADING VAN I TURNED TO PICK UP ITEMS AND 2YR. OLD SON STARTED TO CLIMB IN THE PASS. SIDE SLIDING DOOR. AS HE CLIMBED IN, DOOR RELEASED AND CLOSED ON HIS HEAD CAUSING BUMP ON BACK OF HEAD AND CUTS AND MODERATE SWELLING ON FACE.

NHTSA complaint #10122455 — an unverified report by a vehicle owner.

Conestoga, PA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

OWNER OF A MODEL YEAR 2002 CHEVROLET VENTURE REPORTED THAT THE PASSENGER SIDE POWER SLIDING DOORS MALFUNCTIONED .*MR ON SEVERAL OCCASIONS THE DOOR HAS OPENED WHILE THE VEHICLE WAS IN MOTION AND CHILDREN WERE INSIDE. THE DEALER HAS REPLACED MANY PARTS UNDER WARRANTY BUT NOW CLAIM THAT NOTHING IS WRONG WITH THE VEHICLE. THE DOOR HAS CONTINUED TO MALFUNCTION.

NHTSA complaint #10121469 — an unverified report by a vehicle owner.

Labadie, MO

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

I BOUGHT MY 2002 CHEVY VENTURE ON 1/22/05. I REALIZED ABOUT A WEEK LATER THAT THE PASSENGER SIDE POWER SLIDING DOOR DOES NOT WORK WHEN IT IS RAINING OUT. WE CAN NOT OPERATE IT AT ALL. WE TRIED USING THE REMOTE KEYLESS ENTRY, BOTH OF THE INTERIOR BUTTONS AND PULLING THE HANDLE ON BOTH THE INSIDE AND OUTSIDE OF THE DOOR...NONE OF THESE THINGS WORK. AS SOON AS THE RAIN HAS GONE AND THE VAN DRIES THE DOOR WORKS FINE. I HAVE A CALL IN TO THE DEALERSHIP AND THEY ARE ACTING LIKE I MAY HAVE TO PAY FOR THIS OUT OF POCKET, I DON'T THINK I SHOULD HAVE TO SINCE THIS IS A MAJOR MALFUNCTION AND IS ALSO A SAFETY RISK FOR ANY OF MY PASSENGERS.

NHTSA complaint #10111906 — an unverified report by a vehicle owner.

Ontonia, 00

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE LEFT AND RIGHT DOORS OPENED UNEXPECTEDLY ON THEIR OWN. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT DOOR AND DOOR LATCHES NEEDED TO BE REPLACED.

NHTSA complaint #10110906 — an unverified report by a vehicle owner.

at 12,000 miles Suffern, NY

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

CRANCKING EXTENSVLY, BRAKES FRONT AND REAR, UNEVEN WEAR AND TEAR, HYDROPLANING NOISE, VIBRATIONS, STEERING AND UNALIGNMENTS PROBLEMS, EMMISION REPAIRED AND TREATED, AS THE CREATED SULPHUR ODORS, AND STALLING. UNEVEN DRIVING, ABS LIGHT COMING ON AT SPEED EXCEEDING 60 MPH.

NHTSA complaint #10105875 — an unverified report by a vehicle owner.

at 8,000 miles Chicora, PA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE OWNER HAD THE AUTOMATIC SLIDING DOOR REPAIRED AT THE DEALERSHIP ON FOUR OCCASIONS. THE DOOR OPENED UNINTENTIONALLY, HOWEVER THE DEALERSHIP STATED THERE WAS NOTHING WRONG WITH THE DOOR. AFTER THE OWNER PULLED OUT OF THE DEALER, THE PROBLEM OCCURRED AGAIN. NO ONE WAS WILLING TO ASSIST THE CONSUMER WITH THE PROBLEM. ALSO THE ALL WHEEL DRIVE SYSTEM HAS GONE BAD AND THE SENSORS HAVE GONE OUT TWICE. ALSO, THE ABS LIGHT STAYS ON AS WELL. PROVIDE FURTHER DETAILS.

NHTSA complaint #10083334 — an unverified report by a vehicle owner.

at 1,000 miles Nitro, WV 1 injured

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

NON-POWER DRIVER'S SIDE SLIDING DOOR WILL NOT SECURELY LOCK WHEN IN OPENED POSITION. IF ON AN INCLINE THE DOOR WILL COME BACK ON YOU. THIS HAPPENED TO MY 6 YR EAR OLD DAUGHTER, KNOCKING HER TO THE GROUND AND CAUSING SCRAPES AND ABRASSIONS. PER OUR CHEVROLET DEALERSHIP'S SERVICE DEPT AS WELL AS PER A GM REP THIS IS DUE TO DESIGN AND THE DEALERSHIP CANNOT CORRECT THE PROBLEM. I WAS OFFERED $1000 OFF A NEW GM VEHICLE OR A FREE OIL CHANGE AS COMPENSATION. THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES FOR THE SAME PROBLEM WHICH CANNOT BE CORRECTED BY DESIGN. PROBLEMS BEGAN ABOUT 6 MONTHS AFTER PURCHASE. I USED THE LAST DATE THE VEHICLE WAS IN FOR SERVICE AS THE INCIDENT DATE.

NHTSA complaint #10056956 — an unverified report by a vehicle owner.

Idaho Falls, ID

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CONSUMER STATES THAT PASSENGER'S POWER SLIDING DOOR INTERMITTENTLY CANNOT BE OPENED FROM INSIDE OR OUTSIDE. THIS OCCURS IF CONSUMER ATTEMPTS TO OPEN BY USING THE RELEASE BUTTON OR OPENING MANUALLY. PROBLEM SEEMS TO OCCUR WHEN OUTSIDE TEMPERATURES ARE ON THE HIGHER END. DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM.

NHTSA complaint #10029996 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Venture problems

← Full 2002 Chevrolet Venture report