2013 Chrysler 200 transmission problems

POWER TRAIN

without any warning the car stopped on a busy highway transmission fluid all over the place

NHTSA complaint #11636775 — an unverified report by a vehicle owner.

POWER TRAIN

Coming to a stop at a red light or stop sign card jerks starters then shuts down. Almost got in an accident two or three times because of this safety situation I am having with the drivetrain and the engine stall. This happens all the time from the time I purchased the vehicle.

NHTSA complaint #11580254 — an unverified report by a vehicle owner.

POWER TRAIN

Everything was fine I get my oil changed regularly, I get fluid top offs, I keep it well maintained. The other day while driving on the freeway my car slowly started to die out, the rpm was hitting at 4-5 but my speed was only 30 mph. This is my only vehicle I'm my mother's soul provider, taking her to after chemo check ups, to her liver doctor appointments. I was told this car has this problem alot. I was hoping something could be done to help me out..

NHTSA complaint #11518512 — an unverified report by a vehicle owner.

POWER TRAIN

The vehicle shuts off while driving at any given time. It started about 4 months ago while I was on the freeway in the fast lane. No warning lights or sounds came on. I costed over to the left shoulder because it was rush hour. When I tried to restart it, it sounded like it was stalling and I couldn't jump it either. It was like the engine got hot even though the gauge didn't say it was. After I let it set for about 30 minutes it started right back up. I thought it was a one time thing, but it's been doing it a lot more and I've had to sit and wait for longer periods of time. I searched online and found the symptoms of what it's doing and it appears there was a recall and investigation about the issue. If I remember correctly there was over 13,000 vehicles recalled for the powertrain module or something like that but when I searched my vehicle it says no recall.

NHTSA complaint #11517408 — an unverified report by a vehicle owner.

POWER TRAIN

As I was driving down a slight slope while braking to try to come to a stop, the car died / shut off. Within the few seconds that I was trying to slow to a stop, the brakes stopped working, various lights turned on the Dash (I can't remember which), and then the car shut off entirely. If there was a car or something in front of me, I would not have been able to stop because the brakes weren't working. This problem has been reported numerous times through various online forums/sites. There was no warning, message, or other symptom to indicate this would happen. This car also has stalling issues that has been complained of by other Chrysler 200 owners as well. Both stalling and shutting off poses a serious concern to all drivers.

NHTSA complaint #11492123 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2013 Chrysler 200. The contact stated that the vehicle failed to upshift out of the first gear. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 165,000.

NHTSA complaint #11451265 — an unverified report by a vehicle owner.

POWER TRAIN

car continues to stall, new pcm, new tpim, new throttle body, new fuel pump. No check engine lights, stalls when coming to stop or heavy acceleration. HUGE SAFTETY concern.

NHTSA complaint #11442177 — an unverified report by a vehicle owner.

POWER TRAIN

Car shuts off randomly while driving and will not start back right away

NHTSA complaint #11437016 — an unverified report by a vehicle owner.

POWER TRAIN

My 2013 Chrysler 200 has stalled or shut off completely while driving. The steering wheel and brakes lock up and the car just stops running. There are never any warnings or lights ahead of time to indicate there is any problem. The car simply just shuts off while driving and will not start back up right away. After sitting for about an hour untouched, the car will start right up and run fine until it happens again. No mechanic can diagnose it because there are no lights or codes to run to say what the issue is. My third time this happened, I was in a busy intersection attempting to make a turn and was almost t-boned when my car couldn't move out of the intersection. After the car shuts down and I attempt to restart right away, all the lights on the dash light up, but none stay on once the car stops cranking or even when the car does actually start up again. This is very dangerous for myself and any one else I may have in my car with me. I am a mother and I do not feel safe ever having my kids in my car with me. I've read online that this has happened to so many others but no recall will ever be done to fix this issue.

NHTSA complaint #11418990 — an unverified report by a vehicle owner.

POWER TRAIN

Car is not picking up speed when your in drive, jerks badly, cuts off in the middle of driving, keeps killing the battery, drives about 5 miles an hr the max. Car has been at the chrysler dealership for over 6 months and it is still not fixed. They are saying that it's still doing the same thing as when I brought it in. Nothing is being Done to resolve the issues

NHTSA complaint #11418263 — an unverified report by a vehicle owner.

POWER TRAIN

CHYRLSER 200 4CYL SEDAN. WHEN DRIVING ON THE FREEWAY THE CAR DOESN'T SHIFT TO THE PROPER GEAR. THE RPMS WOULD BE BETWEEN 6000-7000 AND COULDN'T GET OVER 60 MPH. IT HAS HAPPENED TWICE IN THE PAST MONTH. THE CHECK ENGINE LIGHT SHOWED UP THE SECOND TIME WITH A CODE P0882 TRANSMISSION CONTROL MODULE.

NHTSA complaint #11407403 — an unverified report by a vehicle owner.

POWER TRAIN

IN JULY 2019, MY 2013 CHRYSLER 200, THAT I PURCHASED BRAND NEW IN 2014 JUST STOPPED. WOULDN'T GO FORWARD OR BACKWARD. I WAS STUCK IN THE MIDDLE OF THE ROAD ON A STEEP HILL. I WENT FROM 45 MPH TO NOTHING WITHOUT ANY WARNING. NO WARNING LIGHTS EVER CAME ON AND THE CAR WASN'T ACTING ANY DIFFERENT THAN IT HAD THE MILLION TIMES I HAD TAKEN IT TO THE DEALERSHIP FOR IT BEING JERKY WHEN TAKING OFF. THEY REPEATEDLY TOLD ME THERE WERE NO ISSUES FOUND AND THE CAR WAS FINE. I WAS AND STILL AM THE SOUL OWNER OF THIS CAR THAT DIDN'T EVEN HAVE 85,000 MILES ON IT. I SPOKE WITH CHRYSLER SEVERAL TIMES ABOUT MY WARRANTY AND THE NOW BAD TRANSMISSION. THEY TOLD ME TO TAKE IT TO THE CLOSEST CHRYSLER DEALERSHIP. WHICH I HAD IT TOWED THERE SINCE THE CAR WAS NO LONGER DRIVABLE. I WAS CONTACTED A FEW DAYS LATER BY THE SERVICE DEPARTMENT TELLING ME IT WAS, IN FACT THE TRANSMISSION AND WOULD NEED A NEW TRANSMISSION. THIS CAR WAS OUT OF WARRANTY BY 30 DAYS GIVE OR TAKE AND WAS STILL UNDER WARRANTY BY MILES. BUT SINCE IT'S AN EITHER-OR WARRANTY, I WAS NOW OUT OF A CAR THAT I HAD PAID ALMOST $30,000 FOR, UNLESS I WANTED TO GO IN HALF WITH CHRYSLER AND PAY THEM AN ADDITIONAL $2113.44 TO REPLACE OR FIX THE CURRENT TRANSMISSION. THE TRANSMISSION IS A CLOSED TRANSMISSION BUT DIDN'T REQUIRE ANY SERVICE UNTIL 96,000 MILES PER THE OWNER'S MANUAL. HAD I HAD, MY THEN 9-MONTH-OLD GRANDSON WITH ME WHEN THE CAR WENT FROM 45 MPH TO NOTHING AND A VEHICLE HAD BEEN BEHIND ME, WE BOTH COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. THE CAR NEVER GAVE ANY WARNING THAT THERE WAS AN ISSUE BEFORE THERE WAS AN ISSUE. I FIND THIS COMPLETELY UNSATISFACTORY AS A PARENT, NANA, AND QUITE FRANKLY A HUMAN. HAD I KNOWN OF THIS WEBSITE WHEN THIS HAPPENED, I WOULD HAVE REPORTED IT THEN! HOPE YOU ARE ABLE TO MAKE THIS KIND OF SITUATION NOT HAPPEN TO SOMEONE ELSE.

NHTSA complaint #11385417 — an unverified report by a vehicle owner.

POWER TRAIN

ALL OF SUDDEN I FELT A JOLT IN THE GEAR SHIFT AND THEN I LOST POWER STEERING AND I COULDN'T STEP ON THE GAS TO ACCELERATE . SO I PULLED OVER THE BEST I COULD, ON THE HIGHWAY GOING 55 MPH. I SHUT THE CAR OFF AND WHEN I TURNED IT BACK ON AFTER GIVING IT A COUPLE MINUTES IT WAS TURNING OVER BUT NOT TURNING ON. THE ENGINE WAS COMPLETELY STALLED. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS. IT WAS COMPLETELY RANDOM. I HAD TO CALL FAMILY TO COME PICK ME AND MY DAUGHTER UP. AFTER A FEW HOURS WE CAME BACK A NEW TRIED IT. IT WORKED BUT AFTER DRIVING IT AN HOUR IT DID THE SAME THING AGAIN. I CHECKED THE RECALLS FOR MY CAR AND THEIR ISN'T, HOWEVER WHEN I READ UP ON FORUMS AND MY CAR HAS THE SAME ISSUES AS THE OTHER 2013 CHRYSLER 200S. WITH ENGINE STALLING AND GREATER POSSIBILITY OF AN ENGINE FIRE. I THINK THE MAKE AND MODEL OF THE VEHICLE NEEDS TO BE INVESTIGATED. I HAD MY TODDLER IN THE CAR AND IT WAS FRIGHTENING. I'M DILIGENT ABOUT KEEPING UP MAINTENANCE ON MY VEHICLES AND IF ANY INCLINATION AND OR WARNING I WOULD'VE BEEN AT THE MECHANIC.

NHTSA complaint #11376506 — an unverified report by a vehicle owner.

POWER TRAIN

MY CHRYSLER 200 HAS BEEN TURNING OFF OUT OF NO WHERE. NO CHECK ENGINE LIGHT OR ANYTHING TURNS ON. MY CARS HORN GOES OFF RANDOMLY IN THE MIDDLE OF DRIVING AND WHEN PUT INTO PARK. I HAD 3 RECALLS AND RECENTLY WENT TO GET THEM FIXED THINKING IT WOULD HELP , SINCE ONE OF THE RECALLS WAS REPROGRAMMING THE MAIN MODULE OF THE CAR. STILL TO THIS DAY IT TURNS OFF ON ME. JUST THE OTHER DAY I WAS IN TOWN MAKING A TURN AND IT STOPPED BEFORE I WAS ABLE TO COMPLETE THE TURN. IT'S ALSO TURNED OFF ON ME MANY TIMES WHEN I'M DRIVING IN ONE DIRECTION. AFTER IT TURNS OFF I AM ABLE TO RE START IT, AND OTHER TIMES I HAVE TO WAIT SEVERAL MINUTES BEFORE I'M ABLE TO GET IT TURNED BACK ON.

NHTSA complaint #11319265 — an unverified report by a vehicle owner.

POWER TRAIN

THROTTLE BODY GOES BAD EVERY 3 MONTHS AND GOES INTO LIMP MODE.

NHTSA complaint #11318169 — an unverified report by a vehicle owner.

POWER TRAIN

AT RANDOM MY CARS DIES/STALLS. I COULD BE AT A STOP SIGN AND THE ENGINE LOSE POWER SHAKES THEN DIES. I COULD BE DRIVING IN TOWN CRUISING DOWN MAIN STREET AT 25MPH AND MY CAR ENGINE WILL LOSE POWER SHAKE THEN DIE WHILE I'M STILL DRIVING IN MOTION. I COULD BE DRIVING ON THE FREE WAY WITH SPEEDS AT 70 MPH AND MY CAR WILL JUST DIE, FOOT GOES ALL THE WAY IN PEDDLE WHEN DEAD. YOU COULD FEEL NO POWER IN THE CAR AND IT WILL ROLL OUT. ONCE THE CAR IS DEAD THE POWER STEERING IS OUT. IT'S VERY UNSAFE. I'VE BEEN BROKEN DOWN FOR HOURS ON THE SIDE OF THE ROAD OR MINUTES. I'VE BEEN BROKEN DOWN IN ALL 3 SITUATIONS MULTIPLE TIMES AS STATED ABOVE. THE CAR SHOWS NO WARNING WHEN IT IS GOING TO DIE, NO ENGINE LIGHTS EITHER, HAPPENS AT RANDOM. VERY UNRELIABLE AND IT TRAGIC THAT I HAVE TO KEEP PAYING FOR A VEHICLE THAT DOES NOT PERFORM LIKE IT SHOULD, I'M PAYING FOR A BROKEN CAR. DEALERSHIP WANTS NO PART OF IT. I'VE GOT A RECALL LETTER, TOOK IT IN AND NOTHING WAS FIX. THEY SAY IT WAS THE PCM BUT LITTLE DID THEY KNOW IT WAS A BRAND NEW ON. ALREADY WAS UPDATED. I FEEL NOTHING WAS DONT TO TAKE CARE OF THE PROBLEM SINCE THE DEALERSHIP HAD ABOUT 10 OTHER PEOPLE WITH RECALL LETTER. I'D REALLY APPRECIATE THE HELP IF ANY CAN BE ASSISTED

NHTSA complaint #11317323 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT 35-40 MPH AND COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WAS INDEPENDENT ACCELERATION WHILE STOPPED WITH THE RPM REVVED UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A PRESSURE FAILURE IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A SECOND INDEPENDENT MECHANIC WHO WAS UNABLE TO PROVIDE A FAULT CODE FOR THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA complaint #11301322 — an unverified report by a vehicle owner.

POWER TRAIN

AFTER A FEW MONTHS OF HAVING DTC COME UP FOR EVAP AND MISFIRE THEN DISAPPEAR JUST A QUICK AS IT CAME UP, MY VEHICLE HAS RECENTLY BEGAN STALLING OUT WHILE DRIVING, SPECIFICALLY WHILE DECELERATING OR IDLING. THE BATTERY WAS REPLACED 2 YEARS AGO AND TESTS GOOD EVERY TIME, AS DOES THE ALTERNATOR, STARTER, WIRES, CONNECTORS AND SENSORS. NOBODY CAN FIND ANY DTC ON THE OBDII OR ANYTHING ELSE. IT'S EASY TO REPLICATE BUT IMPOSSIBLE TO DECIDE WHY. I'VE TALKED TO THE DEALERSHIP ABOUT POSSIBLE RECALLS FROM 2012 CONCERNING THE PCM AS WELL AS CHATTED WITH A FEW PEOPLE ON THE CHRYSLER WEBSITE AND NOBODY WANTS TO HELP. THIS IS A VERY SERIOUS SITUATION, AS I CAN PROVE WITH VIDEO FROM MY DASH CAM AND BACK UP CAM. THE PEOPLE ON THE CHRYSLER WEBSITE WERE VERY RUDE, AND THE DEALERSHIP WAS NOT WILLING TO STAND BEHIND THE PRODUCT EITHER WITHOUT CHARGING $300 JUST TO DIAGNOSE. IT'S SAYS RIGHT ON THE WEBSITE "WHAT IS A SAFETY RECALL? SAFETY RECALLS INCLUDE ANY PROBLEM ENCOUNTERED WITH AN FCA US PRODUCT RELATED TO THE SAFE OPERATION OF THE VEHICLE OR THE SAFETY OF THE OCCUPANTS. FCA US LLC WILL CORRECT THE PROBLEM, AT NO CHARGE, EVEN IF THE VEHICLE IS OUT OF WARRANTY AND YOU ARE NOT THE ORIGINAL OWNER." AS WELL AS "RECALL FAQS FCA US REGARDS THE SAFETY AND SECURITY OF OUR CUSTOMERS AND THEIR FAMILIES AS PARAMOUNT. PLEASE SEE OUR LIST OF FAQS BELOW TO LEARN MORE ABOUT RECALLS AND THE PRECAUTIONS WE TAKE TO KEEP YOU SAFE. IF YOU DON'T SEE YOUR CONCERN LISTED,CHAT WITH USAND ONE OF OUR REPRESENTATIVES WILL HELP ANSWER ANY QUESTIONS YOU MAY HAVE." THE RECALL I REFER TO IS THE TECH BULLETIN 18-102-16A WITH THE EXACT SAME SYMPTOMS "-2-

NHTSA complaint #11289535 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAITED APPROXIMATELY THIRTY MINUTES AND THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM OF NEW PORT RICHEY (727-847-5555, LOCATED AT 4023 US HIGHWAY 19, NEW PORT RICHEY, FL 34652), BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

NHTSA complaint #11255835 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND THE GEAR SHIFT SEIZED AND WOULD NOT MOVE OUT OF NEUTRAL. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED FOR AN UNRELATED FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED ANOTHER SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

NHTSA complaint #11222768 — an unverified report by a vehicle owner.

POWER TRAIN

ACCELERATOR GOT STUCK AND ALMOST DROVE CUSTOMER INTO A TREE. AT 43K MILES THEY REPLACED THE TRANSMISSION.

NHTSA complaint #11192848 — an unverified report by a vehicle owner.

POWER TRAIN

JERKING TRANSMISSION WHILE SHIFTING GEAR

NHTSA complaint #11192700 — an unverified report by a vehicle owner.

POWER TRAIN

I WAS DRIVING AND ALL OF A SUDDEN THE CAR STARTED MAKING A LOUD WHINING NOISE AND SEEMED TO BE DOWNSHIFTING AND LURCHING BY ITSELF. IT WAS NOT SHIFTING PROPERLY AND IT SEEMED TO BE DOING STUFF BY ITSELF. I DID NOT HAVE CONTROL OVER WHAT IT WAS DOING. I HAD TO PULL OFF THE HIGHWAY AND CALLED TRIPLE A AND THE CAR HAD TO BE TOWED. IT WAS REPAIRED AND NOW 2 WEEKS LATER IT AGAIN DOWNSHIFTED BY ITSELF OUT OF THE BLUE AND STARTED WHINING AGAIN. IT HAS NOT BEEN DRIVEN SINCE.

NHTSA complaint #11192420 — an unverified report by a vehicle owner.

POWER TRAIN

TORQUE CONVERTER STOPPED WORKING PROPERLY CAUSING THE CAR TO STALL WHILE AT SLOW SPEEDS AND BREAKING. THIS COULD BE IN URBAN AND RURAL SETTINGS. ANY EXAMPLE OF SLOWING DOWN, STOPPING, YIELDING, ETC. UPON DIAGNOSTICS IT WAS FOUND THE TORQUE CONVERTER NEEDED TO BE REPLACED, AS WELL AS A PUMP (WHICH ONE WAS NOT SPECIFIED BY THE SERVICE E TEAM) STARTING IN EARLY TO MID OCTOBER 2018

NHTSA complaint #11157311 — an unverified report by a vehicle owner.

POWER TRAIN

HAPPENS AT RANDOM WHILE DRIVING THE CAR WILL GO OUT OF GEAR AS IF IN NEUTRAL (AUTOMATIC TRANS VEHICLE ) THEN GO BACK IN GEAR JERKING THE WHOLE CAR SOMETIMES EVEN MAKING THE WHEELS SPIN . THIS HAS ALL HAPPENED WHILE THE CAR IS MOVING BOTH STREET AND HIGHWAY , TURNING AND DECELERATING.

NHTSA complaint #11153100 — an unverified report by a vehicle owner.

POWER TRAIN

MY TRANSMISSION HAS HAD NOTHING BUT PROBLEMS SHIFTING,RACING RPMS,BANGING AND CLUNKY PLUS THE GEARS ARE SEARCHING. THE SOFTWARE HAS BEEN UPDATED ALONG WITH ITS RECALLS. BECAUSE THERE IS NO CODE WHEN PRESENT OR ENGINE LIGHT. CHRYSLER WILL NOT CALL IT NOT WORKING. BUT THEY STATE ITS WORKING FINE BECAUSE NO CODES OR ENGINE LIGHT. THE DEALER GAVE ME A HARX TIME WITH IT AS A TRADE IN. THE BRAKES HAVE BEEN AN ISSUE AND THEY HEAR THE NOISE BYT STATE THEY ARE FINE WHEN IN FACT THEY DONT ALWAYS STOP WHEN PRESSING DOWN. MY FRONT END AND STEERING HAS BEEN TAKEN APART AND REPLACED SO MANY TIMES . THE FRONT END SCAPES CLUNKS STILL. I EXPLAINED TO BOTH CHRYSLER CORP AND ARRIGO DODGE CHRYSLER IN WEST PALM BEACH. IM STILL HAVING PROBLEMS. THE CAR FEELS LIKE I LOSE CONTROL OF THE CAR. I HAVE A BAD CAR SERVICE RECORDS STATE ALL THE REPAIRS. AND THE DEALER IS NO HELP WHEN THE CAR WAS BUMBER TO BUMBER COVERAGE . ALL THEY DID WAS YEAR DOWN TAKE APART WHICH THEY HAVE DONE SHOTTY WORK. AND RIPPED OFF ME . I HAVE NO RECOURSE THAN TO BE STUCK WITH THIS SO CALLED DREAM CAR OF MINE. $30,000 INVESTMENT DOWN THE TUBES.

NHTSA complaint #11076338 — an unverified report by a vehicle owner.

POWER TRAIN

I WAS DRIVING ON THE FREEWAY WHEN I NOTICED SMOKE COMING FROM UNDERNEATH MY HOOD AND THE SAME TIME MY CAR WAS LOOSING POWER I GLANCED AT MY WARNING LIGHTS IN WHICH THERE WAS NO WARNING INDICATION THAT MY CAR WAS HOT NOR DID THE ENGINE LIGHT APPEARED. I FINALLY PULLED TO THE SIDE OF THE FREEWAY ALMOST CAUSING A PILEUP WITH A BIG RIG I PROCEEDED TO OPEN THE HOOD WHEN I NOTICED OIL THROUGHOUT THE ENGINE I TAKE IT TO THE DEALERSHIP IN WHICH THEY CONTACTED THE WARRANTY DEPT IN WHICH THE CAR WAS STILL UNDER WARRANTY.MY CAR SAT AT THE DEALERSHIP FOR APPROXIMATELY 60 TO 90 DAYS THE WARRANTY DEPT WANTED VARIOUS PIC OF THE ENGINE A DIANOGSTIC TEST WAS PERFORMED THE OUTCOME WAS EVERYTHING WAS PROPERLY RUNNING THE DEALER SHIP FOUND A PISTON RING THAT CAME OFF THE PISTON AND A NEW ENGINE HAD TO BE PUT IN THAT'S WHEN THE WARRANTY DEPT DENIED MY CLAIM STATING IT WAS MY FAULT BECAUSE I CHANGED MY OIL IN WHICH I DID AT LEAST 4 TO5 TIMES A DAY I MAILED THEM PROOF OF MY PURCHASES OF THE OIL SUPPLIES I BOUGHT BUT WAS STILL DENIED THE CAR DEALERSHIP TOOK IT UPON THEMSELVES TO PAYOFF THE REMAINING BALANCE OF 10000 BECAUSE I COULDN'T AFFORD TO BUY A NEW ENGINE WHICH WAS UNDER WARRANTY CAN YOU PLEASE ASSIST ME THE CAR DEALERSHIP HAS BEEN AVOIDING ME AS WELL AS MY PHONE CALLS IAM A SPORTS OFFICIAL IN WHICH I LOST ALOT OF WORK DUE TO NO TRANSPORTATION [XXX] THANK YOU FOR YOUR TIME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11057738 — an unverified report by a vehicle owner.

POWER TRAIN

THE CAR WILL SOMETIMES SHIFT INTO NEUTRAL AUTOMATICALLY,I HAD PUT THE CAR IN DRIVE AND IT MADE A JERK AND COULD FEEL LIKE A PULL IN IT AND THE ENHPGINEVSOUNDEDVLIKEVIT HAD SHIFTED TO NEUTRAL HAD TO STOP THE CAR PUT IN PARK TURN OFF CAR AND WAIT FEW KINUTES

NHTSA complaint #11019806 — an unverified report by a vehicle owner.