FaultScore

FaultScore report

2014 Chrysler 200 problems

Owners have filed 312 complaints about the 2014 Chrysler 200 with NHTSA between 2014 and 2026. The largest single group is the airbags. Across this model's run it ranks 5 of 8 worst.

C

FaultScore 50/100

Higher is worse. Measured against the other years of the Chrysler 200.

How this is worked out

The numbers

312

Complaints

24

Crashes reported

4

Fires reported

23

Injuries reported

3 complaints report a death.

50,000 mi

Median mileage at failure

Half of reported failures happened before this

43%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 18 vs 50 Severity 89 vs 50 Early failure 73 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 18
Against the median year of the Chrysler 200. 50 means typical for this model; 100 means roughly double.
Severity — 89
17.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 73
43% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Chrysler 200

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Chrysler 200

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 70 22.4%

11 crashes, 0 fires · median 53,000 mi

Engine & Cooling 39 12.5%

2 crashes, 0 fires · median 44,235 mi

Seat Belts 34 10.9%

1 crashes, 0 fires · median 51,500 mi

3 crashes, 2 fires · median 66,000 mi

1 crashes, 2 fires · median 59,000 mi

Brakes 20 6.4%

2 crashes, 0 fires · median 13,000 mi

Seats 14 4.5%

Median failure at 72,500 miles

Median failure at 41,450 miles

Steering 13 4.2%

Median failure at 10,000 miles

Windows, Mirrors & Wipers 9 2.9%

Median failure at 73,000 miles

Stability & Traction Control 8 2.6%

1 crashes, 0 fires · median 35,000 mi

Acceleration & Cruise Control 8 2.6%

3 crashes, 0 fires · median 37,000 mi

Fuel & Propulsion 7 2.2%

Median failure at 48,617 miles

Body & Structure 7 2.2%

Median failure at 4,000 miles

Lights 6 1.9%

Median failure at 83,064 miles

Wheels 3 1.0%

Median failure at 114,936 miles

Doors, Latches & Locks 2 0.6%

Median failure at 35,150 miles

Suspension 2 0.6%

Median failure at 18,500 miles

Equipment & Accessories 1 0.3%

Median failure at 222,258 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 3.3%
1,000 – 9,999 miles 21 11.6%
10,000 – 24,999 miles 34 18.8%
25,000 – 49,999 miles 29 16.0%
50,000 – 74,999 miles 37 20.4%
75,000 – 99,999 miles 16 8.8%
100,000 – 149,999 miles 31 17.1%
150,000+ miles 7 3.9%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2014 Chrysler 200 4 DR FWD

Frontal crash test

Side barrier crash test of a 2014 Chrysler 200 4 DR FWD

Side barrier crash test

Side pole crash test of a 2014 Chrysler 200 4 DR FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2014 Chrysler 200 4 DR FWD
11.1% risk
2014 Chrysler 200 C FWD

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2014 peak 16 Jan 2026

NHTSA investigations into the 2014 Chrysler 200

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE19014 Opened 9 Sep 2019 Closed 25 Feb 2026 SEATS

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...

Recalls on the 2014 Chrysler 200

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V668000

SEAT BELTS:PRETENSIONER

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2016448 139,513 units in Canada

Airbag

On certain vehicles in certain types of crashes, airbag and seatbelt pretensioner deployment capability may be lost due to a short in the front impact sensor wiring affecting Occupant Restraint Controller function. Failure of airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will replace the Occupant Restraint Controller module.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Delphi, IN Crash 3 injured

AIR BAGS

My wife and daughters almost died in a car accident due to the apparent failure of this vehicle. We were driving on an HWY at night and the car just died out of nowhere. Dash started to flash and just died. We initially thought that it was the mechanic that had just fixed the car but after an investigation concluded that it was not anything they could have done. My family sustained life-threatening injuries and almost did not make it out alive as thee were rear-ended by a truck. Then on top of it when they were hit no airbags deployed which is what caused the injuries to be so much worse. After reading multiple complaints on NHTSA about the same issue for the same year and make I am baffled that this issue has not been addressed. I almost lost my family.

NHTSA complaint #11467803 — an unverified report by a vehicle owner.

Delphi, IN Crash 3 injured

ELECTRICAL SYSTEM

My wife and daughters almost died in a car accident due to the apparent failure of this vehicle. We were driving on an HWY at night and the car just died out of nowhere. Dash started to flash and just died. We initially thought that it was the mechanic that had just fixed the car but after an investigation concluded that it was not anything they could have done. My family sustained life-threatening injuries and almost did not make it out alive as thee were rear-ended by a truck. Then on top of it when they were hit no airbags deployed which is what caused the injuries to be so much worse. After reading multiple complaints on NHTSA about the same issue for the same year and make I am baffled that this issue has not been addressed. I almost lost my family.

NHTSA complaint #11467803 — an unverified report by a vehicle owner.

Delphi, IN Crash 3 injured

ENGINE

My wife and daughters almost died in a car accident due to the apparent failure of this vehicle. We were driving on an HWY at night and the car just died out of nowhere. Dash started to flash and just died. We initially thought that it was the mechanic that had just fixed the car but after an investigation concluded that it was not anything they could have done. My family sustained life-threatening injuries and almost did not make it out alive as thee were rear-ended by a truck. Then on top of it when they were hit no airbags deployed which is what caused the injuries to be so much worse. After reading multiple complaints on NHTSA about the same issue for the same year and make I am baffled that this issue has not been addressed. I almost lost my family.

NHTSA complaint #11467803 — an unverified report by a vehicle owner.

at 129,000 miles Fayetteville, NC 1 injured

SEATS

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 43 MPH, THE DRIVE SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT WAS HIT IN THE BACK OF THE HEAD HOWEVER, NO MEDICAL ATTENTION WAS REQUIRED AT THIS TIME. THE CONTACT STATED THAT HE WAS ABLE TO STOP ON THE SIDE OF THE ROADWAY AND CALLED 911 WHOM ADVISED HIM TO CALL HIS AUTO INSURANCE COMPANY AND A DEALER. THE CONTACT STATED HE CALLED HIS INSURANCE COMPANY AND AN UNKNOWN KIA DEALER IN LUMBERTON, NC WHOM OFFERED NO ASSISTANCE. THE FAILURE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

NHTSA complaint #11308336 — an unverified report by a vehicle owner.

at 20,100 miles Greenville, OH 1 injured

AIR BAGS

TAKATA RECALL , CATALYTIC CONVERTER RECALL, CAR AIRBAG DEFLATED, I CALLED MY DEALER, BUD'S CHRYSLER DODGE. I COULD GET A LOANER CAR FOR THE DAYS THEY NEEDED THIS REPAIRS BECAUSE I DID NOT BUY MY CAR THERE. I NEED A REPLACEMENT VEHICLE FOR 2 DAYS BECAUSE I TRAVEL OUTSIDE THE AREA WITH MY JOB ALL THE TIME. THE CAR HAS BEEN PUTTING OUT SOME UNWANTED FUMES AND EXHAUST EMISSIONS AT CERTAIN TIMES AS WELL.

NHTSA complaint #11189810 — an unverified report by a vehicle owner.

at 20,100 miles Greenville, OH 1 injured

FUEL/PROPULSION SYSTEM

TAKATA RECALL , CATALYTIC CONVERTER RECALL, CAR AIRBAG DEFLATED, I CALLED MY DEALER, BUD'S CHRYSLER DODGE. I COULD GET A LOANER CAR FOR THE DAYS THEY NEEDED THIS REPAIRS BECAUSE I DID NOT BUY MY CAR THERE. I NEED A REPLACEMENT VEHICLE FOR 2 DAYS BECAUSE I TRAVEL OUTSIDE THE AREA WITH MY JOB ALL THE TIME. THE CAR HAS BEEN PUTTING OUT SOME UNWANTED FUMES AND EXHAUST EMISSIONS AT CERTAIN TIMES AS WELL.

NHTSA complaint #11189810 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Garland, TX

UNKNOWN OR OTHER

My vehicle has an open safety recall related to defective headrests. The dealership never contacted me to perform the recall repair, and the headrests were never replaced. Mopar issued an extended warranty for this defect, but the dealership is now refusing coverage claiming it expired. The defect is now occurring, creating a safety risk, and the recall remedy was never completed through no fault of my own.

NHTSA complaint #11710453 — an unverified report by a vehicle owner.

at 106,000 miles Lakewood, NJ

ELECTRICAL SYSTEM

The contact owns a 2014 Chrysler 200. The contact stated that while driving 50 MPH on the highway, the vehicle stalled, and the vehicle turned off independently. The contact was able to coast over to the right side of the road, and attempted to restart the vehicle, and the vehicle started as intended. No warning light was illuminated. The vehicle was taken to AAA where it was diagnosed and determined that the totally integrated power module (TIPM) needed to be replaced. The vehicle was repaired. The contact stated that the horn was connected to the module. The manufacturer was notified of the failure and offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 106,000.

NHTSA complaint #11659473 — an unverified report by a vehicle owner.

at 106,000 miles Lakewood, NJ

ENGINE

The contact owns a 2014 Chrysler 200. The contact stated that while driving 50 MPH on the highway, the vehicle stalled, and the vehicle turned off independently. The contact was able to coast over to the right side of the road, and attempted to restart the vehicle, and the vehicle started as intended. No warning light was illuminated. The vehicle was taken to AAA where it was diagnosed and determined that the totally integrated power module (TIPM) needed to be replaced. The vehicle was repaired. The contact stated that the horn was connected to the module. The manufacturer was notified of the failure and offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 106,000.

NHTSA complaint #11659473 — an unverified report by a vehicle owner.

Pataskala, OH

STEERING

the automobile will shut down when driving uncommanded, when it does this you lose power steering and braking and sometimes locks the steering wheel. the horn sounds uncommanded randomly. the windshield wipers will intermittently not work. have researched the problem and have found this issue is common, with this year and make of vehicle. i have contacted the manufacturer and they have been no help. they state they know there is an issue but they do not have parts to fix the issue. when it shuts down you do not get any lights or notice on the dashboard. this puts the driver and passengers at risk and other drivers. the manufacturer stated on the phone its basically my problem and since they do not have parts to repair it i'm on my own, on finding the part, most likely refurbished

NHTSA complaint #11647475 — an unverified report by a vehicle owner.

Pataskala, OH

ELECTRICAL SYSTEM

the automobile will shut down when driving uncommanded, when it does this you lose power steering and braking and sometimes locks the steering wheel. the horn sounds uncommanded randomly. the windshield wipers will intermittently not work. have researched the problem and have found this issue is common, with this year and make of vehicle. i have contacted the manufacturer and they have been no help. they state they know there is an issue but they do not have parts to fix the issue. when it shuts down you do not get any lights or notice on the dashboard. this puts the driver and passengers at risk and other drivers. the manufacturer stated on the phone its basically my problem and since they do not have parts to repair it i'm on my own, on finding the part, most likely refurbished

NHTSA complaint #11647475 — an unverified report by a vehicle owner.

Pataskala, OH

ENGINE

the automobile will shut down when driving uncommanded, when it does this you lose power steering and braking and sometimes locks the steering wheel. the horn sounds uncommanded randomly. the windshield wipers will intermittently not work. have researched the problem and have found this issue is common, with this year and make of vehicle. i have contacted the manufacturer and they have been no help. they state they know there is an issue but they do not have parts to fix the issue. when it shuts down you do not get any lights or notice on the dashboard. this puts the driver and passengers at risk and other drivers. the manufacturer stated on the phone its basically my problem and since they do not have parts to repair it i'm on my own, on finding the part, most likely refurbished

NHTSA complaint #11647475 — an unverified report by a vehicle owner.

Amarillo, TX

STEERING

The car would slow down out of no where there time when the car doesn’t go over 5 miles per hours and throws it self in park some times my door wouldn’t open with the bottons can’t open my truck

NHTSA complaint #11627035 — an unverified report by a vehicle owner.

Amarillo, TX

UNKNOWN OR OTHER

The car would slow down out of no where there time when the car doesn’t go over 5 miles per hours and throws it self in park some times my door wouldn’t open with the bottons can’t open my truck

NHTSA complaint #11627035 — an unverified report by a vehicle owner.

Amarillo, TX

ELECTRICAL SYSTEM

The car would slow down out of no where there time when the car doesn’t go over 5 miles per hours and throws it self in park some times my door wouldn’t open with the bottons can’t open my truck

NHTSA complaint #11627035 — an unverified report by a vehicle owner.

Winnsboro, SC

POWER TRAIN

The contact owns a 2014 Chrysler 200. The contact stated while driving 45 MPH, the vehicle stalled on several occasions. The contact was able to pull over to the side of the road. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was taken back to the residence. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11611413 — an unverified report by a vehicle owner.

Winnsboro, SC

ENGINE

The contact owns a 2014 Chrysler 200. The contact stated while driving 45 MPH, the vehicle stalled on several occasions. The contact was able to pull over to the side of the road. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was taken back to the residence. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11611413 — an unverified report by a vehicle owner.

Southfield, MI

ELECTRICAL SYSTEM

While driving this vehicle the car would shut down while driving, no ability to brake, to steer. The car would start back up, but the same issues would happen, making it extremely dangerous to drive. This happened on several different occasions. One of my issues with this problem is that Chrysler had the same issue with the 2015 Chrysler 200 and the 2015 was recalled. If you look at sites other than Chrysler, customers had reported the same problem with the 2014 and it looks like Chrysler just swept it under the rug. The dealership is saying that the TIPM system needs to be replaced on my car, for a cost of $3000.00 for a know problem.

NHTSA complaint #11596283 — an unverified report by a vehicle owner.

Southfield, MI

ENGINE

While driving this vehicle the car would shut down while driving, no ability to brake, to steer. The car would start back up, but the same issues would happen, making it extremely dangerous to drive. This happened on several different occasions. One of my issues with this problem is that Chrysler had the same issue with the 2015 Chrysler 200 and the 2015 was recalled. If you look at sites other than Chrysler, customers had reported the same problem with the 2014 and it looks like Chrysler just swept it under the rug. The dealership is saying that the TIPM system needs to be replaced on my car, for a cost of $3000.00 for a know problem.

NHTSA complaint #11596283 — an unverified report by a vehicle owner.

Southfield, MI

SERVICE BRAKES

While driving this vehicle the car would shut down while driving, no ability to brake, to steer. The car would start back up, but the same issues would happen, making it extremely dangerous to drive. This happened on several different occasions. One of my issues with this problem is that Chrysler had the same issue with the 2015 Chrysler 200 and the 2015 was recalled. If you look at sites other than Chrysler, customers had reported the same problem with the 2014 and it looks like Chrysler just swept it under the rug. The dealership is saying that the TIPM system needs to be replaced on my car, for a cost of $3000.00 for a know problem.

NHTSA complaint #11596283 — an unverified report by a vehicle owner.

at 100,000 miles Gulf Shores, AL

ELECTRICAL SYSTEM

The contact owns a 2014 Chrysler 200. The contact stated while driving at various speeds, the vehicle shut off inadvertently. The contact stated that the vehicle shuddered before shutting off independently on several occasions. The contact was able to pull to the side of the road. The contact stated that he turned off the vehicle, and opened and closed the front driver's side door to ensure that the electronic system was turned off. The contact stated that he was able to restart the vehicle within 15 minutes. The contact stated that on several occasions, the vehicle struggled to restart and would shut off again. The vehicle was taken to AutoZone however, the failure could not be duplicated. The vehicle was then taken to an independent mechanic, where an unknown sensor was replaced; however, the failure persisted. Additionally, the contact stated that the horn would engage independently. The contact stated that the failure had been recurring more often. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

NHTSA complaint #11581778 — an unverified report by a vehicle owner.

at 192,000 miles Saint Augustine, FL

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns 2014 Chrysler 200. The contact stated while driving 45 MPH, the vehicle was shuddering and chugging. The check engine warning light was illuminated. The contact stated that the failure persisted, and the vehicle became undrivable. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the catalytic converter needed to be replaced. The mechanic related the failure to an unknown recall. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was restricted. The failure mileage was approximately 192,000.

NHTSA complaint #11566917 — an unverified report by a vehicle owner.

Jefferson City, TN

STEERING

The steering wheel has become harder to steer i.e., some resistance can be felt during steering. Also, at a certain angle it makes a hissing sound as if gas is being leaked from a pipe.

NHTSA complaint #11539985 — an unverified report by a vehicle owner.

Syracuse, NY

UNKNOWN OR OTHER

Both the driver and passaged (front seat) head rests have deployed. When looking inside them (parts are exposed since they have pooped and stayed open in a projected position) broken pieces are visible. Therefore, the headrests cannot be popped back into their proper position. This is extremely dangerous because the headrests could have deployed while we were driving. Also, the headrests no longer serve their purpose of providing safety to people riding in the front seat. There was no car accident or hit from the back. The headrests deployed (popped open like an air bag and cannot be closed) on their own. Many Chrysler 200 owners have complained about this safety issue. Chrysler should do something to help us consumers. I’m disappointed.

NHTSA complaint #11533933 — an unverified report by a vehicle owner.

Jacksonville, FL

SEATS

A couple of years ago my passenger head restraint deployed while parked and would not reset. I was charged $652.00 to re place. Chrysler later reimbursed me for this expense and extended my warranty for this for one year. Two days ago the driver side activated while the car was parked. That means the warrant extension had passed. Did some research and this is a common problem caused by the weakening of the plastic that is under pressure of the retaining springs. This problem not only affects the Chrysler 200, but 300s and several keep and Dodge vehicles manufactured between 2010 and 2015. It is just by the grace of God no one has been injured. Mileage was 78000 the first time and 106500 the second time

NHTSA complaint #11521799 — an unverified report by a vehicle owner.

Jacksonville, FL

AIR BAGS

A couple of years ago my passenger head restraint deployed while parked and would not reset. I was charged $652.00 to re place. Chrysler later reimbursed me for this expense and extended my warranty for this for one year. Two days ago the driver side activated while the car was parked. That means the warrant extension had passed. Did some research and this is a common problem caused by the weakening of the plastic that is under pressure of the retaining springs. This problem not only affects the Chrysler 200, but 300s and several keep and Dodge vehicles manufactured between 2010 and 2015. It is just by the grace of God no one has been injured. Mileage was 78000 the first time and 106500 the second time

NHTSA complaint #11521799 — an unverified report by a vehicle owner.

Morrow, GA

SEAT BELTS

Head restraint deployed and seatbelt malfunction.

NHTSA complaint #11515406 — an unverified report by a vehicle owner.

Morrow, GA

AIR BAGS

Head restraint deployed and seatbelt malfunction.

NHTSA complaint #11515406 — an unverified report by a vehicle owner.

Lac du Flambeau, WI

SEATS

Traction control and power train light on dashboard, are blinking and the car itself will not accerlerate. This is the 2nd time in 3 months it has happened.

NHTSA complaint #11512769 — an unverified report by a vehicle owner.

Lac du Flambeau, WI

POWER TRAIN

Traction control and power train light on dashboard, are blinking and the car itself will not accerlerate. This is the 2nd time in 3 months it has happened.

NHTSA complaint #11512769 — an unverified report by a vehicle owner.

Lac du Flambeau, WI

AIR BAGS

Traction control and power train light on dashboard, are blinking and the car itself will not accerlerate. This is the 2nd time in 3 months it has happened.

NHTSA complaint #11512769 — an unverified report by a vehicle owner.