13 of the
104 complaints about the 2002 Chrysler 300M are about the
engine — 13% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
95,500 miles.
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING 5 MPH, THE ENGINE SHUT OFF AND RESTARTED AFTER A COUPLE OF MINUTES. THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000. MA 10/25/15
NHTSA complaint #10761665 — an unverified report by a vehicle owner.
at 174,000 milesELK Grove, CA
ENGINE
WHOM IT MAY CONCERN: WHEN I FIRST PURCHASED MY CAR THE TRANSMISSION WENT OUT 3 WEEKS AFTER SALE THE DEALERSHIP REPAIRED IT AND SENT ME ON MY WAY. I HAVE NOW YET OVER 5K WORTH OF RECEIPTS OF REPAIRS COMPLETED PRIOR TO THE TRANSMISSION GOING OUT YET AGAIN THIS TIME WHILE DRIVING WITH MY CHILDREN THE CAR SHUT OFF IN MOTION IN MIDDLE OF A 4 WAY. THE ELECTRICAL SYSTEM WHILE DRIVING ALL LIGHT S INTERIOR POPS ON WHILE DRIVING AND CAUSE FRICTION IN THE SPEED. THIS HAS BEEN ACTIVELY DOING THIS FOR APPROX. 2 YEARS WHEN I TOOK TO HAVE THE CAR LOOKED AT THE MECHANIC ADVISED ITS A POORLY BUILT CAR AND WOULD NEED THE WHOLE ELECTRIC SYSTEM RE-WIRED. THE BIGGEST THING IS THE TRANSMISSION IS SLIPPING IN 1ST GEAR AND REVERSE THE FIRST TIME THE ENGINE BLEW I WAS IN THE FAST LANE AT 65 MILES PER HOUR DROPPED TO 40 MILES AND EVERYONE BEHIND ME WAS QUICK AS I COULD HAVE LOST MY LIFE AMONGST OTHERS. I FEEL THAT I HAVE BEEN A VICTIM OF UNDER THE DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT (DODD-FRANK ACT), ALL COVERED PERSONS OR SERVICE PROVIDERS ARE LEGALLY REQUIRED TO REFRAIN FROM COMMITTING UNFAIR, DECEPTIVE, OR ABUSIVE ACTS OR PRACTICES (COLLECTIVELY,UDAAPS) IN VIOLATION OF THE ACT. THE CONSUMER FINANCIAL PROTECTION BUREAU (CFPB OR BUREAU) IS ISSUING THIS BULLETIN TO CLARIFY THE CONTOURS OF THAT OBLIGATION IN THE CONTEXT OF COLLECTING CONSUMER DEBTS.ANY FALSE, DECEPTIVE, OR MISLEADING REPRESENTATION.A SUBSTANTIAL INJURY TYPICALLY TAKES THE FORM OF MONETARY HARM, SUCH AS FEES OR COSTS PAID BY CONSUMERS BECAUSE OF THE UNFAIR ACT OR PRACTICE I HAVE NOW FILED OVER 4 COMPLAINTS AND WOULD LIKE A FAIR RESOLUTION OF REPAIRING MY TRANSMISSION INTO A NEW ONE WITH ALL COST COVERED BY CHRYSLER IN DOING SO I WILL CEASE ANY FURTHER ACTION LITIGATION LAWSUIT AGAINST THEM AND DROP MY CASES WITH THE AGREEMENT THAT THE TRANSMISSION AND ELECTRICAL SYSTEM IS REPAIRED AND OR REPLACED.
NHTSA complaint #10684205 — an unverified report by a vehicle owner.
at 125,000 milesBradenton, FLFire1 injured
ENGINE
ON MY WAY TO WORK ON MAY 8TH 2014, MY BATTERY LIGHT CAME ON. IN A SPLIT SECOND DECISION I DECIDED TO GO TO WORK INSTEAD OF COFFEE FIRST TO CALL A MECHANIC AND WITHIN 2 MINUTES MY CAR HAD DIED. SMOKE WAS COMING IN THROUGH MY VENTS AND I HAD WITNESSES YELLING AT ME TO GET AWAY FROM MY CAR IT WAS ON FIRE. IN THE 5 MINUTES IT TOOK THE FIRE DEPARTMENT TO GET THERE, THE FRONT OF MY CAR WAS GONE. I HAD LITTLE TO NO WARNING OF THIS AND HAVE SINCE FOUND THAT CHRYSLER WAS AWARE OF THIS PROBLEM WITH NO RECALL OF THE VEHICLE. I AM VERY THANKFUL THAT MY CHILDREN WERE NOT WITH ME THAT DAY AND THANKFUL THAT THE ONLY INJURY TO ME WAS SMOKE/FUME INHALATION.
NHTSA complaint #10587717 — an unverified report by a vehicle owner.
at 116,000 milesTopeka, KS
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED WHILE DRIVING 30 MPH, THE TEMPERATURE GAUGE BEGAN TO DISPLAY THAT THE VEHICLE HAD OVERHEATED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE, SHUT OFF, AND ALLOWED TO COOL DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP, THERMOSTAT, AND OVERFLOW RESERVOIR TANK WERE ALL REPLACED. THE FAILURE CONTINUED TO OCCUR WHENEVER THE VEHICLE WAS TURNED ON FOR APPROXIMATELY FIFTEEN MINUTES. THE FAILURE MILEAGE WAS 116,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10416229 — an unverified report by a vehicle owner.
Philadelphia, PA
ENGINE AND ENGINE COOLING:ENGINE
SQUEAKY SOUNDS COMING FROM WINDOWS, MOTOR GOES IN THE WINDOWS, 2002 CHRYSLER 300M SPECIAL EDITION REPAIRED AT 300 A WINDOW. TWO REAR WINDOWS WERE AFFECTED. OVERHEATED ENGINE.
NHTSA complaint #10290310 — an unverified report by a vehicle owner.
at 57,000 milesMontgomery, AL
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DESIGN FLAW IN CHRYSLER 300M 3.5 MOTOR ENGINE-- BLOCK HEAD RESTRCITION CAUSING CAR TO CONSTANTLY OVERHEAT. I AHVE SPENT WELL OVER $1000.00 NOW TO GET THIS FIXED AND CORRECTLY DIAGNOSED AND WAS NOTIFIED BY MECHANIC AND CHRYSLER DEALERSHIP THAT THEY HAVE HAD 268 CASES OF THESE 300M VEHICLES WITH THIS PROBLEM. VERY DANGEROUS FOR OVERHEATING AND POSSIBILITY OF FIRE. CHRYSLER HEADQUATERS HAS NO KNOWLEDGE, (I SAY APPARENTLY), BUT FEEL FREE TO CALL MONTGOMERY BREWBAKER CHRSYLER AND HAIGLER'S AUTO REPAIR IN MONTGOMERY ALABAMA AND THEY WILL GLADLY INDICATE THE SERIOUSNESS OF THIS SITUATION. APPARENTLT IT'S A FLAW IN THE 3.5 ENGINE IN CHRYSLER. NO APPARENT RECALL HAS BEEN ISSUED. PLEASE ADVISE AND ASSIST IN CORRECTING THIS MAJOR ISSUE.
NHTSA complaint #10217827 — an unverified report by a vehicle owner.
Holmen, WI
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 CHRYSLER 300 M OVERHEATING CONCERNS CUSTOMER STATES THAT THE METAL FILLING FROM THE MANUFACTURING OF THE ENGINE PLUGGED THE COOLING SYSTEM CAUSING ENGINE TO OVERHEAT**CC THE CONSUMER STATED THAT HE WANTS A RECALL AND COMPENSATION FROM THE MANUFACTURER.
NHTSA complaint #10194652 — an unverified report by a vehicle owner.
Holmen, WI
ENGINE AND ENGINE COOLING
ENGINE OVERHEATING DUE TO METAL FILINGS IN THE COOLING SYSTEM FROM MANYFACTURING OF ENGINE. $2400 TO REPLACE PLUGGED RADIATOR AND COOLING SYSTEM.
NHTSA complaint #10190471 — an unverified report by a vehicle owner.
at 35,000 milesHagerstown, MD
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 CHRYSLER 300 M. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING BETWEEN 1-15 MPH. THE FAILURE OCCURRED A YEAR AGO DURING THE WINTER. THE STEERING AND POWER BRAKES BECAME DIFFICULT TO MANEUVER, AND THE ENGINE LOST POWER. THE FAILURE CAUSED THE CONTACTS VEHICLE TO CROSS INTO ONCOMING TRAFFIC. THE LAST REPAIR WAS PERFORMED IN OCTOBER 2006. SINCE THE REPAIR NO FAILURES OCCURRED UNTIL RECENTLY. WHILE DRIVING 15 MPH DOWN HILL THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTHING HAPPENED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE SHUT OFF. HE THEN SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE ALWAYS RESTARTED. THE VEHICLE WAS TAKEN TO HOFFMAN AUTOMOTIVE AND WAS AWAITING A DIAGNOSTIC. THE DEALER KEPT THE VEHICLE FOUR TO FIVE TIMES FOR THE SAME FAILURE AND INSTALLED A CO-PILOT ON IT TO MONITOR THE ENGINE FUNCTIONS. THE CURRENT MILEAGE IS 43,100, AND FAILURE MILEAGE WAS 35,000.*AK THE CONSUMER PROVIDED COPIES OF THE INVOICES OF THE REPAIRS. UPDATED 05/23/07
NHTSA complaint #10189350 — an unverified report by a vehicle owner.
Valencia, CA
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE CONTINUOUSLY OVERHEATS AND SHUTS OFF. THE DEALERSHIP ADMITS THERE IS A PROBLEM, BUT ARE UNABLE TO RESOLVE IT.
NHTSA complaint #10024947 — an unverified report by a vehicle owner.
Newark, NJ
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CHECK LIGHT WILL NOT GO OFF, SHE HAS HAD IT IN THE SHOP 3 TIMES, AND THE MECHANIC CAN NOT SEEM TO FIND OUT WHY. VEHICLE IS STILL IN THE SHOP, AND MECHANIC IS NOT TELLING HER THE TRUTH ABOUT THE VEHICLE. VEHICLE IS IN AUTO LAND 170 ROUTE 22, SPRINGFIELD, NJ 07081 973 476 2900.
NHTSA complaint #10023987 — an unverified report by a vehicle owner.
Washington, DC
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE STALLED WITHOUT WARNING.
NHTSA complaint #10019306 — an unverified report by a vehicle owner.
Middle Village, NYCrash3 injured
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
01/12/2002 -THREE HOURS AFTER I PICKED UP THE CAR FROM THE DEALER, AT ABOUT 45-50 MILES/HOUR, COULD NOT STOP THE CAR, LOST CONTROL OF THE CAR , AND HIT FRONTAL THE CONCRETE DIVIDER ON THE HIGHWAY. THE CAR HAS BEEN TOTALED. 03/18/2002 - RECEIVED LETTER FROM DAIMLER CHRYSLER SAYING THAT THE CAR HAS BEEN MANUFACTURED WITH DEFECTIVE ENGINE. CHRYSLER PROPOSES TO REPLACE THE CAR OR GIVE ME THE MONEY BACK.
NHTSA complaint #760557 — an unverified report by a vehicle owner.