FaultScore

FaultScore report

2002 Chrysler 300M problems

Owners have filed 104 complaints about the 2002 Chrysler 300M with NHTSA between 2002 and 2025. The largest single group is the electrical system. Across this model's run it ranks 3 of 6 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the Chrysler 300M.

How this is worked out

The numbers

104

Complaints

17

Crashes reported

3

Fires reported

13

Injuries reported

1 complaint reports a death.

71,934 mi

Median mileage at failure

Half of reported failures happened before this

30%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 28 vs 50 Severity 100 vs 50 Early failure 52 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 28
Against the median year of the Chrysler 300M. 50 means typical for this model; 100 means roughly double.
Severity — 100
32.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 52
30% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Chrysler 300M

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Chrysler 300M

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

2 crashes, 1 fires · median 44,972 mi

Engine & Cooling 13 12.5%

1 crashes, 1 fires · median 95,500 mi

Steering 12 11.5%

3 crashes, 0 fires · median 84,500 mi

Median failure at 73,600 miles

Airbags 10 9.6%

7 crashes, 0 fires · median 68,500 mi

Seats 8 7.7%

1 crashes, 1 fires · median 72,800 mi

Brakes 8 7.7%

1 crashes, 0 fires · median 8,012 mi

Lights 4 3.8%

Median failure at 38,000 miles

Suspension 4 3.8%

1 crashes, 0 fires · median 50,800 mi

Wheels 3 2.9%

1 crashes, 0 fires · median 98,000 mi

Tires 3 2.9%

Median failure at 55,000 miles

Windows, Mirrors & Wipers 3 2.9%
Body & Structure 3 2.9%
Other & Unspecified 2 1.9%

Median failure at 78,500 miles

Acceleration & Cruise Control 2 1.9%

Median failure at 35,000 miles

Doors, Latches & Locks 1 1.0%
Stability & Traction Control 1 1.0%

Median failure at 174,000 miles

Fuel & Propulsion 1 1.0%

Median failure at 9,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Frontal 6 22.2%
Rotor 4 14.8%
Engine 4 14.8%
Automatic Transmission 4 14.8%
TIE ROD Assembly 3 11.1%
Cooling System 2 7.4%
12V/24V/48V Battery 2 7.4%
Antilock/Traction Control/Electronic Limited Slip 2 7.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 5 7.2%
10,000 – 24,999 miles 10 14.5%
25,000 – 49,999 miles 12 17.4%
50,000 – 74,999 miles 14 20.3%
75,000 – 99,999 miles 13 18.8%
100,000 – 149,999 miles 10 14.5%
150,000+ miles 5 7.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2002 peak 6 Jul 2025

NHTSA investigations into the 2002 Chrysler 300M

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE03010 Opened 27 Feb 2003 Closed 2 Sep 2003 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

THROTTLE CONTROL FAILURE

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Recalls on the 2002 Chrysler 300M

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

03V035000

SEATS:FRONT ASSEMBLY:RECLINER

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Risk: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003035 135,327 units in Canada

Seats And Restraints

On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion. Correction: Dealer will replace the recliner bolts with new shoulder bolt and, for vehicles with power driver seats built through January 2000, the recliner tracks will be realigned and a longer recliner driveshaft will be installed to prevent disengagement.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 194,000 miles Pennsboro, WV Crash

STEERING

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.

NHTSA complaint #10633113 — an unverified report by a vehicle owner.

at 194,000 miles Pennsboro, WV Crash

STEERING:LINKAGES:TIE ROD ASSEMBLY

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.

NHTSA complaint #10633113 — an unverified report by a vehicle owner.

at 125,000 miles Bradenton, FL Fire 1 injured

ENGINE

ON MY WAY TO WORK ON MAY 8TH 2014, MY BATTERY LIGHT CAME ON. IN A SPLIT SECOND DECISION I DECIDED TO GO TO WORK INSTEAD OF COFFEE FIRST TO CALL A MECHANIC AND WITHIN 2 MINUTES MY CAR HAD DIED. SMOKE WAS COMING IN THROUGH MY VENTS AND I HAD WITNESSES YELLING AT ME TO GET AWAY FROM MY CAR IT WAS ON FIRE. IN THE 5 MINUTES IT TOOK THE FIRE DEPARTMENT TO GET THERE, THE FRONT OF MY CAR WAS GONE. I HAD LITTLE TO NO WARNING OF THIS AND HAVE SINCE FOUND THAT CHRYSLER WAS AWARE OF THIS PROBLEM WITH NO RECALL OF THE VEHICLE. I AM VERY THANKFUL THAT MY CHILDREN WERE NOT WITH ME THAT DAY AND THANKFUL THAT THE ONLY INJURY TO ME WAS SMOKE/FUME INHALATION.

NHTSA complaint #10587717 — an unverified report by a vehicle owner.

at 98,000 miles SAN Andreas, CA Crash

WHEELS

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE WHEEL RIMS WERE RUSTED AND CORRODED FROM THE INSIDE AND CAUSED THE TIRES TO BECOME SLACK. THE CONTACT HAD TO CONTINUOUSLY ADD AIR TO THE TIRES ON A DAILY BASIS FOR OVER SEVEN YEARS. ON ONE OCCASION WHILE DRIVING 50 MPH, THE TIRE DETACHED FROM THE RIM, CAUSING THE VEHICLE TO FLIP AND ROLL OVER TWICE. THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.

NHTSA complaint #10475392 — an unverified report by a vehicle owner.

at 130,000 miles Redford Charter Township, MI Fire

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE RIGHT SIDE OF THE FRONT DRIVER'S SIDE SEAT BACK REST WAS ON FIRE AND BURNING A HOLE THROUGH HIS COAT. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS NO DEFECT IN THE SEAT HEATER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10448937 — an unverified report by a vehicle owner.

at 68,500 miles Waxahachie, TX Crash 1 injured

AIR BAGS:FRONTAL

REAR END ACCIDENT APPROX 35-40 MILES PER HOUR, CAR TOWED FROM SCENE, APPROX $6000 DAMAGE TO FRONT END, AND DRIVER AIR BAG DID NOT DEPLOY, SUSTAINED, BACK, NECK AND LEG INJURES, THEY STATED WIRING COULD OF BEEN CORRODED.

NHTSA complaint #10246737 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 73,000 miles Long Beach, NY

SEATS

The contact owns a 2002 Chrysler 300M. The contact stated that while the vehicle was parked, the front driver's seat back fractured. The contact stated that upon sitting in the front driver's seat, the seat back collapsed and landed on the rear seat. The contact attempted to adjust the seat however, the front driver's seat failed to adjust. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 03V035000 (SEATS); however, the contact was informed that the recall had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,000.

NHTSA complaint #11673312 — an unverified report by a vehicle owner.

Hudson, NH

ELECTRICAL SYSTEM

The horn does not work which in the state of New Hampshire is a safety inspection item, and the dashboard lights work intermittently (not working more often than working) rendering the gauges unreadable at night. Not sure the exact date of the horn failure, but the steering wheel cruise control and audio controls stopped working, and I checked some forums that confirmed said failure might also disable the horn, and that is what happened. The problem occurs even when parked.

NHTSA complaint #11465138 — an unverified report by a vehicle owner.

at 145,000 miles Milton, FL

UNKNOWN OR OTHER

MY DRIVER'S SIDE MIRROR HAS OOZED A GEL AND LOST REFLECTIVE PROPERTIES. IT IS VERY DANGEROUS TO CHANGE LANES AND GET ON INTERSTATE HIGHWAYS. THIS HAPPENED PRETTY QUICKLY. IT STARTED WITH TURNING AN AMBER COLOR, THEN EVERY TIME IT RAINED IT WOULD APPEAR AS A GEL LEAKED FROM BOTTOM OF MIRROR GLASS. NOW AS OF THIS DATE I AM UNABLE TO SEE ANYTHING IN THIS MIRROR. I'VE SEEN OTHER CHRYSLER AND DODGE VEHICLES WITH THE SAME PROBLEM. MY HUSBAND WORKED AT DODGE CHRYSLER JEEP IN OUR CITY AND SAID THIS HAPPENED A LOT IN CHRYSLER'S. THIS PROBLEM STARTED AROUND DECEMBER 2016. COMPLETELY LOST REFLECTION IN FEBRUARY 2017.

NHTSA complaint #10960079 — an unverified report by a vehicle owner.

at 69,000 miles Lake Havasu City, AZ

SEATS

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER SIDE SEAT RECLINED INDEPENDENTLY AND FAILED TO READJUST BACK INTO THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEAT). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

NHTSA complaint #10836876 — an unverified report by a vehicle owner.

at 131,000 miles Albany, GA

SEATS

WHEN USING THE DRIVER SIDE SEAT HEATER, THE SEAT OVERHEATED AND BURNED THE SEAT AND THE JACKET I WAS WEARING.

NHTSA complaint #10825279 — an unverified report by a vehicle owner.

at 9,000 miles Pembroke Park, FL

FUEL/PROPULSION SYSTEM

FUEL HOSE THAT RUNS TO THE FUEL RAIL HAS A HOLE ON IT THAT SQUIRTS FUEL ON THE MANIFOLD THAT IS VERY DANGEROUS OF CAR CATCH FIRE. DEALER SAID THE PART IS DISCONTINUED.

NHTSA complaint #10818101 — an unverified report by a vehicle owner.

at 75,000 miles Riverhead, NY

ENGINE

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING 5 MPH, THE ENGINE SHUT OFF AND RESTARTED AFTER A COUPLE OF MINUTES. THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000. MA 10/25/15

NHTSA complaint #10761665 — an unverified report by a vehicle owner.

Jackson, KY

POWER TRAIN

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE SHIFTED DOWN INTO A LOWER GEAR SEVERAL TIMES WITHOUT WARNING AND THEN THE VEHICLE STALLED REPEATEDLY. THE CONTACT HAD TO CONSTANTLY PULL THE VEHICLE OVER, TURN OFF THE VEHICLE, AND RESET THE COMPUTER IN THE VEHICLE TO PREVENT THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10722709 — an unverified report by a vehicle owner.

Jackson, KY

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE SHIFTED DOWN INTO A LOWER GEAR SEVERAL TIMES WITHOUT WARNING AND THEN THE VEHICLE STALLED REPEATEDLY. THE CONTACT HAD TO CONSTANTLY PULL THE VEHICLE OVER, TURN OFF THE VEHICLE, AND RESET THE COMPUTER IN THE VEHICLE TO PREVENT THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10722709 — an unverified report by a vehicle owner.

at 174,000 miles ELK Grove, CA

POWER TRAIN

WHOM IT MAY CONCERN: WHEN I FIRST PURCHASED MY CAR THE TRANSMISSION WENT OUT 3 WEEKS AFTER SALE THE DEALERSHIP REPAIRED IT AND SENT ME ON MY WAY. I HAVE NOW YET OVER 5K WORTH OF RECEIPTS OF REPAIRS COMPLETED PRIOR TO THE TRANSMISSION GOING OUT YET AGAIN THIS TIME WHILE DRIVING WITH MY CHILDREN THE CAR SHUT OFF IN MOTION IN MIDDLE OF A 4 WAY. THE ELECTRICAL SYSTEM WHILE DRIVING ALL LIGHT S INTERIOR POPS ON WHILE DRIVING AND CAUSE FRICTION IN THE SPEED. THIS HAS BEEN ACTIVELY DOING THIS FOR APPROX. 2 YEARS WHEN I TOOK TO HAVE THE CAR LOOKED AT THE MECHANIC ADVISED ITS A POORLY BUILT CAR AND WOULD NEED THE WHOLE ELECTRIC SYSTEM RE-WIRED. THE BIGGEST THING IS THE TRANSMISSION IS SLIPPING IN 1ST GEAR AND REVERSE THE FIRST TIME THE ENGINE BLEW I WAS IN THE FAST LANE AT 65 MILES PER HOUR DROPPED TO 40 MILES AND EVERYONE BEHIND ME WAS QUICK AS I COULD HAVE LOST MY LIFE AMONGST OTHERS. I FEEL THAT I HAVE BEEN A VICTIM OF UNDER THE DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT (DODD-FRANK ACT), ALL COVERED PERSONS OR SERVICE PROVIDERS ARE LEGALLY REQUIRED TO REFRAIN FROM COMMITTING UNFAIR, DECEPTIVE, OR ABUSIVE ACTS OR PRACTICES (COLLECTIVELY,UDAAPS) IN VIOLATION OF THE ACT. THE CONSUMER FINANCIAL PROTECTION BUREAU (CFPB OR BUREAU) IS ISSUING THIS BULLETIN TO CLARIFY THE CONTOURS OF THAT OBLIGATION IN THE CONTEXT OF COLLECTING CONSUMER DEBTS.ANY FALSE, DECEPTIVE, OR MISLEADING REPRESENTATION.A SUBSTANTIAL INJURY TYPICALLY TAKES THE FORM OF MONETARY HARM, SUCH AS FEES OR COSTS PAID BY CONSUMERS BECAUSE OF THE UNFAIR ACT OR PRACTICE I HAVE NOW FILED OVER 4 COMPLAINTS AND WOULD LIKE A FAIR RESOLUTION OF REPAIRING MY TRANSMISSION INTO A NEW ONE WITH ALL COST COVERED BY CHRYSLER IN DOING SO I WILL CEASE ANY FURTHER ACTION LITIGATION LAWSUIT AGAINST THEM AND DROP MY CASES WITH THE AGREEMENT THAT THE TRANSMISSION AND ELECTRICAL SYSTEM IS REPAIRED AND OR REPLACED.

NHTSA complaint #10684205 — an unverified report by a vehicle owner.

at 174,000 miles ELK Grove, CA

ENGINE

WHOM IT MAY CONCERN: WHEN I FIRST PURCHASED MY CAR THE TRANSMISSION WENT OUT 3 WEEKS AFTER SALE THE DEALERSHIP REPAIRED IT AND SENT ME ON MY WAY. I HAVE NOW YET OVER 5K WORTH OF RECEIPTS OF REPAIRS COMPLETED PRIOR TO THE TRANSMISSION GOING OUT YET AGAIN THIS TIME WHILE DRIVING WITH MY CHILDREN THE CAR SHUT OFF IN MOTION IN MIDDLE OF A 4 WAY. THE ELECTRICAL SYSTEM WHILE DRIVING ALL LIGHT S INTERIOR POPS ON WHILE DRIVING AND CAUSE FRICTION IN THE SPEED. THIS HAS BEEN ACTIVELY DOING THIS FOR APPROX. 2 YEARS WHEN I TOOK TO HAVE THE CAR LOOKED AT THE MECHANIC ADVISED ITS A POORLY BUILT CAR AND WOULD NEED THE WHOLE ELECTRIC SYSTEM RE-WIRED. THE BIGGEST THING IS THE TRANSMISSION IS SLIPPING IN 1ST GEAR AND REVERSE THE FIRST TIME THE ENGINE BLEW I WAS IN THE FAST LANE AT 65 MILES PER HOUR DROPPED TO 40 MILES AND EVERYONE BEHIND ME WAS QUICK AS I COULD HAVE LOST MY LIFE AMONGST OTHERS. I FEEL THAT I HAVE BEEN A VICTIM OF UNDER THE DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT (DODD-FRANK ACT), ALL COVERED PERSONS OR SERVICE PROVIDERS ARE LEGALLY REQUIRED TO REFRAIN FROM COMMITTING UNFAIR, DECEPTIVE, OR ABUSIVE ACTS OR PRACTICES (COLLECTIVELY,UDAAPS) IN VIOLATION OF THE ACT. THE CONSUMER FINANCIAL PROTECTION BUREAU (CFPB OR BUREAU) IS ISSUING THIS BULLETIN TO CLARIFY THE CONTOURS OF THAT OBLIGATION IN THE CONTEXT OF COLLECTING CONSUMER DEBTS.ANY FALSE, DECEPTIVE, OR MISLEADING REPRESENTATION.A SUBSTANTIAL INJURY TYPICALLY TAKES THE FORM OF MONETARY HARM, SUCH AS FEES OR COSTS PAID BY CONSUMERS BECAUSE OF THE UNFAIR ACT OR PRACTICE I HAVE NOW FILED OVER 4 COMPLAINTS AND WOULD LIKE A FAIR RESOLUTION OF REPAIRING MY TRANSMISSION INTO A NEW ONE WITH ALL COST COVERED BY CHRYSLER IN DOING SO I WILL CEASE ANY FURTHER ACTION LITIGATION LAWSUIT AGAINST THEM AND DROP MY CASES WITH THE AGREEMENT THAT THE TRANSMISSION AND ELECTRICAL SYSTEM IS REPAIRED AND OR REPLACED.

NHTSA complaint #10684205 — an unverified report by a vehicle owner.

at 174,000 miles ELK Grove, CA

ELECTRONIC STABILITY CONTROL (ESC)

WHOM IT MAY CONCERN: WHEN I FIRST PURCHASED MY CAR THE TRANSMISSION WENT OUT 3 WEEKS AFTER SALE THE DEALERSHIP REPAIRED IT AND SENT ME ON MY WAY. I HAVE NOW YET OVER 5K WORTH OF RECEIPTS OF REPAIRS COMPLETED PRIOR TO THE TRANSMISSION GOING OUT YET AGAIN THIS TIME WHILE DRIVING WITH MY CHILDREN THE CAR SHUT OFF IN MOTION IN MIDDLE OF A 4 WAY. THE ELECTRICAL SYSTEM WHILE DRIVING ALL LIGHT S INTERIOR POPS ON WHILE DRIVING AND CAUSE FRICTION IN THE SPEED. THIS HAS BEEN ACTIVELY DOING THIS FOR APPROX. 2 YEARS WHEN I TOOK TO HAVE THE CAR LOOKED AT THE MECHANIC ADVISED ITS A POORLY BUILT CAR AND WOULD NEED THE WHOLE ELECTRIC SYSTEM RE-WIRED. THE BIGGEST THING IS THE TRANSMISSION IS SLIPPING IN 1ST GEAR AND REVERSE THE FIRST TIME THE ENGINE BLEW I WAS IN THE FAST LANE AT 65 MILES PER HOUR DROPPED TO 40 MILES AND EVERYONE BEHIND ME WAS QUICK AS I COULD HAVE LOST MY LIFE AMONGST OTHERS. I FEEL THAT I HAVE BEEN A VICTIM OF UNDER THE DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT (DODD-FRANK ACT), ALL COVERED PERSONS OR SERVICE PROVIDERS ARE LEGALLY REQUIRED TO REFRAIN FROM COMMITTING UNFAIR, DECEPTIVE, OR ABUSIVE ACTS OR PRACTICES (COLLECTIVELY,UDAAPS) IN VIOLATION OF THE ACT. THE CONSUMER FINANCIAL PROTECTION BUREAU (CFPB OR BUREAU) IS ISSUING THIS BULLETIN TO CLARIFY THE CONTOURS OF THAT OBLIGATION IN THE CONTEXT OF COLLECTING CONSUMER DEBTS.ANY FALSE, DECEPTIVE, OR MISLEADING REPRESENTATION.A SUBSTANTIAL INJURY TYPICALLY TAKES THE FORM OF MONETARY HARM, SUCH AS FEES OR COSTS PAID BY CONSUMERS BECAUSE OF THE UNFAIR ACT OR PRACTICE I HAVE NOW FILED OVER 4 COMPLAINTS AND WOULD LIKE A FAIR RESOLUTION OF REPAIRING MY TRANSMISSION INTO A NEW ONE WITH ALL COST COVERED BY CHRYSLER IN DOING SO I WILL CEASE ANY FURTHER ACTION LITIGATION LAWSUIT AGAINST THEM AND DROP MY CASES WITH THE AGREEMENT THAT THE TRANSMISSION AND ELECTRICAL SYSTEM IS REPAIRED AND OR REPLACED.

NHTSA complaint #10684205 — an unverified report by a vehicle owner.

at 194,000 miles Pennsboro, WV Crash

STEERING

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.

NHTSA complaint #10633113 — an unverified report by a vehicle owner.

at 194,000 miles Pennsboro, WV Crash

STEERING:LINKAGES:TIE ROD ASSEMBLY

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.

NHTSA complaint #10633113 — an unverified report by a vehicle owner.

at 38,000 miles Williamsport, PA

EXTERIOR LIGHTING

HEADLIGHTS BLINK ON THERE OWN.

NHTSA complaint #10628783 — an unverified report by a vehicle owner.

at 38,000 miles Williamsport, PA

ELECTRICAL SYSTEM

HEADLIGHTS BLINK ON THERE OWN.

NHTSA complaint #10628783 — an unverified report by a vehicle owner.

at 109,000 miles Northwood, ND

EXTERIOR LIGHTING

MY SPEEDOMETER CLUSTER AND HEATER A/C AIR CONDITIONER CLIMATE TEMPERATURE CONTROL LIGHTS QUIT WORKING.I FEEL THIS IS A HAZARD TO DRIVING, WHEN YOU CAN NOT SEE HOW FAST YOU GOING AT NIGHT.I CALLED CHRYSLER HEADQUARTERS AND THEY SAID THERE IS NOTHING THEY CAN DO.I AM NOT THE ONLY CAR LIKE THIS, THERE IS OTHER CARS AROUND THE SAME YEAR WITH THE SAME PROBLEM.I THINK THIS SHOULD BE CHECKED INTO.

NHTSA complaint #10626919 — an unverified report by a vehicle owner.

at 109,000 miles Northwood, ND

ELECTRICAL SYSTEM

MY SPEEDOMETER CLUSTER AND HEATER A/C AIR CONDITIONER CLIMATE TEMPERATURE CONTROL LIGHTS QUIT WORKING.I FEEL THIS IS A HAZARD TO DRIVING, WHEN YOU CAN NOT SEE HOW FAST YOU GOING AT NIGHT.I CALLED CHRYSLER HEADQUARTERS AND THEY SAID THERE IS NOTHING THEY CAN DO.I AM NOT THE ONLY CAR LIKE THIS, THERE IS OTHER CARS AROUND THE SAME YEAR WITH THE SAME PROBLEM.I THINK THIS SHOULD BE CHECKED INTO.

NHTSA complaint #10626919 — an unverified report by a vehicle owner.

at 109,000 miles Northwood, ND

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

MY SPEEDOMETER CLUSTER AND HEATER A/C AIR CONDITIONER CLIMATE TEMPERATURE CONTROL LIGHTS QUIT WORKING.I FEEL THIS IS A HAZARD TO DRIVING, WHEN YOU CAN NOT SEE HOW FAST YOU GOING AT NIGHT.I CALLED CHRYSLER HEADQUARTERS AND THEY SAID THERE IS NOTHING THEY CAN DO.I AM NOT THE ONLY CAR LIKE THIS, THERE IS OTHER CARS AROUND THE SAME YEAR WITH THE SAME PROBLEM.I THINK THIS SHOULD BE CHECKED INTO.

NHTSA complaint #10626919 — an unverified report by a vehicle owner.

at 80,000 miles Buena Park, CA

SEATS

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SLIPPED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. IN ADDITION, THE DRIVER'S SEAT BEGAN RECLINING UNEXPECTEDLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10610323 — an unverified report by a vehicle owner.

at 80,000 miles Buena Park, CA

POWER TRAIN

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SLIPPED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. IN ADDITION, THE DRIVER'S SEAT BEGAN RECLINING UNEXPECTEDLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10610323 — an unverified report by a vehicle owner.

Saint Charles, MO

AIR BAGS

THE CLOCKSPRING FAILED. THIS CONNECTS ALL THE CONTROLS ON THE STEERING WHEEL AND THE AIRBAG TO THE CAR'S SYSTEM. THE PROBLEM HERE IS A SHORTAGE OF REPLACEMENTS-THE PART IS ON A NATIONWIDE BACKORDER. IT WOULD SEEMS TO ME THAT THIS IS A PART THAT SHOULD ALWAYS BE AVAILABLE.

NHTSA complaint #10596407 — an unverified report by a vehicle owner.

at 125,000 miles Bradenton, FL Fire 1 injured

ENGINE

ON MY WAY TO WORK ON MAY 8TH 2014, MY BATTERY LIGHT CAME ON. IN A SPLIT SECOND DECISION I DECIDED TO GO TO WORK INSTEAD OF COFFEE FIRST TO CALL A MECHANIC AND WITHIN 2 MINUTES MY CAR HAD DIED. SMOKE WAS COMING IN THROUGH MY VENTS AND I HAD WITNESSES YELLING AT ME TO GET AWAY FROM MY CAR IT WAS ON FIRE. IN THE 5 MINUTES IT TOOK THE FIRE DEPARTMENT TO GET THERE, THE FRONT OF MY CAR WAS GONE. I HAD LITTLE TO NO WARNING OF THIS AND HAVE SINCE FOUND THAT CHRYSLER WAS AWARE OF THIS PROBLEM WITH NO RECALL OF THE VEHICLE. I AM VERY THANKFUL THAT MY CHILDREN WERE NOT WITH ME THAT DAY AND THANKFUL THAT THE ONLY INJURY TO ME WAS SMOKE/FUME INHALATION.

NHTSA complaint #10587717 — an unverified report by a vehicle owner.

at 106,000 miles Blackshear, GA

POWER TRAIN

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY BEGAN TO JERK AND WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT THE DEFECT CONTINUED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 106,000.

NHTSA complaint #10555121 — an unverified report by a vehicle owner.

at 86,000 miles Pawleys Island, SC

STEERING

I HAD BOTH FRONT STRUT ASSEMBLIES REPLACED AND A 4 WHEEL ALIGNMENT. WHILE DRIVING HOME THE VEHICLE CONTINUED TO PULL TO THE RIGHT. I RETURNED THE CAR TO THE SHOP AND UPON INVESTIGATING FURTHER I WAS TOLD THE RACK PINION ASSEMBLE FAILED AND NEEDED TO BE REPLACED. THE ORIGINAL $850 JOB BECAME A $1750 JOB.

NHTSA complaint #10553737 — an unverified report by a vehicle owner.