FaultScore

1997 Chrysler Concorde steering problems

17 of the 189 complaints about the 1997 Chrysler Concorde are about the steering — 9% of everything reported for this model year. Half of the failures with a mileage on record happened before 93,452 miles.

A

17

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Steering 4 23.5%
Rack AND Pinion 4 23.5%
TIE ROD Assembly 4 23.5%
Hydraulic Power Assist System 1 5.9%
Hose, Piping, AND Connections 1 5.9%
Linkages 1 5.9%
Pump 1 5.9%
Rack 1 5.9%

Steering across every Chrysler Concorde year

1993 20 8.3%
1994 39 16.2%
1995 45 18.7%
1996 73 30.3%
1997 17 7.1%
1998 10 4.1%
1999 13 5.4%
2000 24 10.0%

What owners said

Filed with NHTSA, in their own words.

at 60,000 miles Chilton, TX

STEERING

BAD CRADLE BUSHINGS GRINDING NOISE WHEN DRIVING,TURNING,AND BREAKING LOUD BANG WHEN OVERDRIVE IS INITIATED AND VERY BAD ALIGNMENT FRONT DRIVER TIRE STARTED SMOKING AND THE BRAKE ROTOR WAS HOT ENOUGH TO BURN FLAT SPOTS ON MY FINGER TIPS.

NHTSA complaint #10262095 — an unverified report by a vehicle owner.

at 143,500 miles Chicago, IL

STEERING

I HAVE EXPERIENCED ALOT OF PLAY IN THE STEERING OF MY CHRYSLER CONCORDE 1997. AFTER INSPECTION IT WAS FOUND THAT THE FRONT CRADLE BUSHINGS WHERE WORN AWAY. I HAVE OWNED THIS CAR FOR 2 YEARS. I LOOKED AT A WEB SITE CONCERNING THIS AND OTHER PROBLEMS WITH THIS AND OTHER CHRSLER MODELS. AND IS CONCERNED ABOUT THE ISSUES RELATED TO SEVERE AND CATASTROPHIC FAILURES WITH THESE VEHICLES.

NHTSA complaint #10259198 — an unverified report by a vehicle owner.

at 120,000 miles Ivydale, WV

STEERING

I HAVE A 1997 CHRYSLER CONCORD. I HAD A SEVERE CLUNKING NOISE IN FRONT END. AFTER SEVERAL TRIPS TO THE GARAGE AND ALMOST $1000 LATER I HAD REPLACED BOTH INNER TIE ROD ENDS, ALL 4 CRADLE BUSHINGS AS WELL AS BOTH SWAYBARS IN FRONT END. NOT TO MENTION FRONT END ALIGNMENTS AFTER EACH REPAIR. THEN MY LEFT TIE ROD HAD TO BE REPLACED AGAIN WITHIN A BOUT A MONTH. THE PROBLEM WAS EVENTUALLY FIXED AND NOISE STOPPED UNTIL NOW. SIX MONTHS LATER I'M EXPERIENCING THE SAME NOISES AND A LOSE TIE ROD AGAIN. I HAVE SEEN ALL THE COMPLAINTS ABOUT CHRYSLER AND NOTE THAT THEY DON'T INCLUDE THE 1997 MODEL AS HAVING THESE PROBLEMS BUT I DO WITH MY 97 CONCORD. I HAVE 2 CHILDREN THAT RIDE IN MY VEHICLE AND THIS IS REALLY UNSAFE. IF THE TIERODS BREAK OR COME LOSE YOU CAN'T STEER THE CAR. THIS PROBLEM REALLY NEEDS TO BE ADDRESSED BY CHRYSLER AND FIXED.

NHTSA complaint #10250897 — an unverified report by a vehicle owner.

at 115,000 miles Ellaville, GA

STEERING

COMPLETE STEERING FAILURE ON 199 CHRYSLER CONCORDE.

NHTSA complaint #10249349 — an unverified report by a vehicle owner.

Unknown, DC

STEERING:LINKAGES:TIE ROD ASSEMBLY

CONSUMER 1997 CONCORDE DRIVER SIDE TIRE TURNED RIGHT WHILE DRIVING DOWN A HILL AND STOPPED. *TS AFTER HAVING THE VEHICLE TOWED, THE CONSUMER WAS INFORMED THE INNER TIE ROD HAD FAILED AND THE OUTER TIE ROD WAS ABOUT TO FAIL. THE DEALER STATED IT LOOKED AS IF THE VEHICLE HAD BEEN WORK ON PREVIOUSLY, AND WHOM EVER DID THE WORK DID NOT PLACE THE TABS BACK IN PLACE AND BECAUSE OF THAT THE TIE RODS EVENTUALLY STRIPPED AND FELL OUT OF PLACE. THE CONSUMER STATED THE RACK AND PINION WAS REPLACED AND THE PREVIOUS DEALER DID STATED THEY DID HAVE TO REMOVE THE TIE RODS IN ORDER TO REPLACE THE RACK AND PINION, HOWEVER THEY REFUSED TO REIMBURSE THE CONSUMER BECAUSE IT HAD BEEN OVER 5 YEARS SINCE THE REPAIR.

NHTSA complaint #10159428 — an unverified report by a vehicle owner.

at 52,000 miles Athens, WI

STEERING:HYDRAULIC POWER ASSIST:PUMP

POWER STEERING IS OUT OR VERY HARD TO TURN UNTIL THE CAR IS WARMED UP. I BOUGHT THIS CAR IN AUG. OF 2003. THIS HAS FAILED ATLEAST 120 TIMES. DOESN'T MATTER IF IT IS SUMMER OR WINTER. WAS CHECKING TO SEE IF THIS WAS RECALLED. IT WASN'T SO I MADE A COMPLAINT.

NHTSA complaint #10053132 — an unverified report by a vehicle owner.

at 71,904 miles Sanger, CA

STEERING:RACK AND PINION

WHILE MAKING A LEFT TURN, VEHICLE SUDDENLY LOST POWER STEERING AND THE TIRES LOCKED UP. THIS WAS CAUSEB BY RACK AND PINON FAILURE.

NHTSA complaint #10021841 — an unverified report by a vehicle owner.

Maumee, OH

STEERING:RACK AND PINION

STEERING WAS LOSING CONTROL OR NOT RESPONDING PROPERLY BECAUSE OF THE NUTS / BOLTS, AND A FAULTY BUSHING NEEDED TO BE REPLACED ON RACK AND PINION. DEALER AND MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8005283 — an unverified report by a vehicle owner.

Belleville, NJ

STEERING:RACK AND PINION

RACK AND PINION REPLACED 2 TIMES IN THREE YEARS, MAKING KNOCKING NOISE AGAIN......AC EVAPORATER REPLACED 3 TIMES IN 3 YEARS (DEALER SAID IF IT WAS FIXED WITHIN 12 MONTHS IT WOULD STILL BE UNDER WARRANTEE, NOT MENTIONING THE 7 YR WARRANTEE EXTENSION) INSTRUMENT PANEL WOULD TURN OFF INTERMITTANLY NOW IT SEEMS TO BE NOT WORKING AT ALL,,,, CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS... DEALER RESETS IT AND IT WORKS FOR ABOUT 2 WEEKS(SERVICED 5 TIMES) ... REGULATOR IN PASS. DOOR DOES NOT LIFT POWER WINDOW

NHTSA complaint #748829 — an unverified report by a vehicle owner.

Flossmoor, IL

STEERING:RACK AND PINION

VEHICLE EXPERIENCING PROBLEM WITH RACK AND PINION BEING REPLACED BY DEALER ON THREE OCCASIONS. REPLACEMENT WAS DONE UNDER WARRANTY, BUT CAUSES OF FAILURE ARE STILL UNKNOWN. *AK THE TIRES WERE PREMATURELY WORN ON OUTSIDE EDGES.

NHTSA complaint #875598 — an unverified report by a vehicle owner.

Lake Jackson, TX

STEERING:LINKAGES:TIE ROD ASSEMBLY

WHEN CONSUMER STARTED TO TURN VEHICLE INNER TIE ROD WAS DEFECTIVE. ALSO, FRONT WHEEL SHIMMIED AND VIBRATED. THERE WAS NO RECALL.

NHTSA complaint #872385 — an unverified report by a vehicle owner.

Skokie, IL

STEERING:LINKAGES:TIE ROD ASSEMBLY

TIE ROD BOLTS FAILED CAUSING THE WHEELS TO MALFUNCTION. YH

NHTSA complaint #552192 — an unverified report by a vehicle owner.

Chicago, IL

STEERING:LINKAGES:TIE ROD ASSEMBLY

WHEN DRIVING AND UPON EXITING THE HIGHWAY TWO OF THE INNER TIE ROD BOLTS WHICH HOLD UP THE RACK AND PINION BROKE, CAUSING STEERING FAILURE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.

NHTSA complaint #859636 — an unverified report by a vehicle owner.

Trenton, SC

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

VEHICLE KEEPS LOSING POWER STEERING FLUID. DEALER REPLACED THE POWER STEERING PUMP, AND VEHICLE STILL LEAKS POWER STEERING FLUID.

NHTSA complaint #850064 — an unverified report by a vehicle owner.

Dorchester, NJ

STEERING:RACK AND PINION:RACK

WHILE DRIVING AT 24,000 MILES, THE BOLTS ON THE STEERING RACK SHEARED OFF, CAUSING TOTAL LOSS OF STEERING CONTROL. AFTER MULTIPLE ATTEMPTS TO REPAIR BOTH THE STEERING AND THE TRANSMISSION, THE OWNERS WISH TO TRADE IN THIS VEHICLE, WHICH THEY BELIEVE IS A LEMON, IN EXCHANGE FOR A NEW ONE. *YC.ET.

NHTSA complaint #842616 — an unverified report by a vehicle owner.

Addieville, IL

STEERING:HYDRAULIC POWER ASSIST SYSTEM

POWER STEERING FAILURE, EXTREMLY HARD TO TURN.

NHTSA complaint #516517 — an unverified report by a vehicle owner.

Templeton, CA

STEERING:LINKAGES

WHILE DRIVING EXPERIENCES STEERING LINKAGE FAILURE, VEHICLE WANDERS LEFT TO RIGHT ALL OVER ROAD, DEALER MADE SEVERAL ATTEMPTS TO CORRECT PROBLEM BY REALIGNMENT, MFR HAS NOT FIXED IT AT THIS TIME.

NHTSA complaint #808851 — an unverified report by a vehicle owner.

Other 1997 Chrysler Concorde problems

← Full 1997 Chrysler Concorde report