Owners have filed 189 complaints
about the 1997 Chrysler Concorde with NHTSA between 1997 and 2013.
The largest single group is the engine & cooling.
Across this model's run it ranks 6 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Chrysler Concorde. 50 means typical for this
model; 100 means roughly double.
Severity — 74
14.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1997 compares with every other Chrysler Concorde
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
25.4%
10,000 – 24,999 miles
25.4%
25,000 – 49,999 miles
616.2%
50,000 – 74,999 miles
924.3%
75,000 – 99,999 miles
821.6%
100,000 – 149,999 miles
924.3%
150,000+ miles
12.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 1997peak 10Aug 2013
NHTSA investigations into the 1997 Chrysler Concorde
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP04007Opened 13 Oct 2004Closed 27 Oct 2004FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
FUEL RAIL, BRAKE FLUID, CHASSIS
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPRO...
EA03011Opened 17 Jul 2003Closed 30 Jan 2004POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANS IGNITION-PARK INTERLOCK
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHI...
RQ98018Opened 7 Oct 1998Closed 8 Jul 2002FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL INJECTION DELIVERY SYSTEM FUEL LEAK
Recalls on the 1997 Chrysler Concorde
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004003277,416 units in Canada
Other
On certain vehicles equipped with an automatic transmission and a floor-mounted shifter, the ignition-park interlock may become defeated and allow the shifter to be moved out of the Park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the Park position. This may result in the vehicle rolling away without warning. Correction: Dealer will inspect the function of the ignition-park interlock system. Vehicles found with functional interlock systems will have a load-limiting push rod installed into the floor shifter lever. Vehicles with a non-functional ignition-park interlock system will have the shifter assembly replaced.
Recall 199816758,470 units in Canada
Fuel System
NOTE: VEHICLES EQUIPPED WITH 3.5 LITRE ENGINE. THE FUEL INJECTION DELIVERY SYSTEM MAY LEAK FUEL FROM SOME OF THE SEALING "O-RINGS" OR FROM HAIRLINE CRACKS IN THE THERMOPLASTIC FUEL INJECTION RAIL. IN THE PRESENCE OF AN IGNITION SOURCE SUCH A CONDITION COULD RESULT IN A FIRE. CORRECTION: THE NITRILE RUBBER "O-RINGS" WILL BE REPLACED WITH "O-RINGS" MADE OF AN IMPROVED MATERIAL. THE FUEL RAIL WILL ALSO BE EVALUATED AND REPLACED AS REQUIRED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 48,000 milesPalisades, NY2 injured
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORD. THE CONTACT STATED WHILE DRIVING AT A SPEEDS OF 45 MPH, ENGINE COOLANT, WATER AND STEAM POURED FROM UNDER THE DASHBOARD AND INTO THE INTERIOR CABIN OF THE VEHICLE WITHOUT WARNING. BOTH THE DRIVER AND PASSENGER SUFFERED FIRST DEGREE BURNS TO BOTH FEET. THIS WAS THE FIRST OCCURRENCE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE CONTACT HAD NOT YET RECEIVED THE RESULTS. THE CURRENT AND FAILURE MILEAGES WERE 48,000. UPDATED 05/19/10.
NHTSA complaint #10325804 — an unverified report by a vehicle owner.
at 85,000 milesHelena, MTCrash1 injured
AIR BAGS:FRONTAL
MY VEHICLE, DRIVEN BY MY STEP SON, CROSSED THE MEDIAN, SPUN AROUND AND SLAMMED BACKWARDS INTO A POWER POLE. HE HIT WITH ENOUGH FORCE TO PUSH THE REAR BUMPER AND THE TRUNK IN ALMOST 3 FEET AND YET THE AIR BAG DIDN'T DEPLOY. THE SUDDEN STOP BROKE THE FRONT SEAT LOOSE FROM THE FLOOR AND RIPPED HIS GLASSES OFF HIS HEAD AND FLUNG THEM INTO THE BACK WINDOW. FORTUNATELY HE HAD HIS SEAT BELT ON, OR THE RECOIL WOULD HAVE SENT HIM THE FORWARD MOMENTUM FROM THE RECOIL WOULD HAVE SENT HIM THROUGH THE FRONT WINDOW. STILL THE AIR BAG DID NOT DEPLOY. THE ACCIDENT IS STILL UNDER INVESTIGATION AND IT IS UNCLEAR WHETHER HE WAS UNCONSCIOUS FOR A BRIEF PERIOD OF TIME FROM THE ACCIDENT.
NHTSA complaint #10292195 — an unverified report by a vehicle owner.
at 36,000 milesQueen Creek, AZCrash1 injured
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED WHILE DRIVING 48 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE SEATBELT DID NOT AUTOMATICALLY LOCK, THE LENGTH OF THE BELT WAS NOT CONTROLLED BY THE SHOULDER BELT RETRACTOR. THE AUTOMATIC LOCKING RETRACTOR DID NOT FUNCTION AS IT SHOULD BE AND THE PASSENGER IN THE REAR RIGHT SEAT OF THE VEHICLE SUSTAINED SERIOUS INJURIES. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP.
NHTSA complaint #10172001 — an unverified report by a vehicle owner.
Baker, LAFire
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE BACKING OUT OF THE GARAGE, WITHOUT WARNING THE VEHICLE CAUGHT FIRE. THE CONSUMER EXTINGUISHED THE FIRE OUT AND THE VEHICLE WAS PUSHED BACK INTO THE GARAGE. THE DRIVER HAS CONTACTED THE DEALER FOR INSPECTION AND A APPOINTMENT. THE RECALL WAS NOT FOR THIS VEHICLE. PLEASE FILL IN ADDITIONAL INFORMATION.
NHTSA complaint #10096633 — an unverified report by a vehicle owner.
at 90,000 milesBoynton Beach, FLCrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING AT 40 MPH THE VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. THE CONSUMER SUFFERED A HERNIATED DISC IN THE BACK AND LEG AND LEG MUSCLE SPRAINS. THE POLICE ARRIVED AND CITED THE CONSUMER FOR DRIVING IN A SAFETY ZONE. THE CONSUMER WAS WEARING A SEAT BELT AT THE TIME BUT THE AIRS BAG DID NOT DEPLOY.
NHTSA complaint #10075665 — an unverified report by a vehicle owner.
at 45,581 milesSpringfield, MOCrash2 injured
AIR BAGS
TOTALED MY 1997 CONCORDE ON 4/6/03 AND THE AIR BAGS DIDN'T DEPLOY. THE CONCLUSION OF CHRYSLER INVESTIGATION WAS, I WASN'T GOING FAST ENOUGH FOR THE AIR BAGS TO DEPLOY. I HIT THE GUARD RAIL AND CONCRETE WALL AT ABOUT 60 MPH. HOW FAST DID I HAVE TO BE GOING TO HAVE THEM DEPLOY???
NHTSA complaint #10018343 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 100,000 milesWestwood, CA
SEAT BELTS
TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 125,000. .... UPDATED 10-17-13 *BF UPDATED 10/24/14
NHTSA complaint #10536567 — an unverified report by a vehicle owner.
at 100,000 milesLansdowne, PA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V184000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) AND THE VEHICLE WAS REPAIRED. EIGHT YEARS AFTER THE VEHICLE WAS REPAIRED SHE NOTICED FUEL LEAKING FROM THE VEHICLE WHILE IT WAS PARKED. THE CONTACT STATED FUEL WOULD ALSO LEAK WHILE DRIVING. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO STATED THE FUEL INJECTOR SYSTEM WAS LEAKING AND THE O-RING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10410014 — an unverified report by a vehicle owner.
at 48,000 milesPalisades, NY2 injured
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORD. THE CONTACT STATED WHILE DRIVING AT A SPEEDS OF 45 MPH, ENGINE COOLANT, WATER AND STEAM POURED FROM UNDER THE DASHBOARD AND INTO THE INTERIOR CABIN OF THE VEHICLE WITHOUT WARNING. BOTH THE DRIVER AND PASSENGER SUFFERED FIRST DEGREE BURNS TO BOTH FEET. THIS WAS THE FIRST OCCURRENCE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE CONTACT HAD NOT YET RECEIVED THE RESULTS. THE CURRENT AND FAILURE MILEAGES WERE 48,000. UPDATED 05/19/10.
NHTSA complaint #10325804 — an unverified report by a vehicle owner.
at 85,000 milesHelena, MTCrash1 injured
AIR BAGS:FRONTAL
MY VEHICLE, DRIVEN BY MY STEP SON, CROSSED THE MEDIAN, SPUN AROUND AND SLAMMED BACKWARDS INTO A POWER POLE. HE HIT WITH ENOUGH FORCE TO PUSH THE REAR BUMPER AND THE TRUNK IN ALMOST 3 FEET AND YET THE AIR BAG DIDN'T DEPLOY. THE SUDDEN STOP BROKE THE FRONT SEAT LOOSE FROM THE FLOOR AND RIPPED HIS GLASSES OFF HIS HEAD AND FLUNG THEM INTO THE BACK WINDOW. FORTUNATELY HE HAD HIS SEAT BELT ON, OR THE RECOIL WOULD HAVE SENT HIM THE FORWARD MOMENTUM FROM THE RECOIL WOULD HAVE SENT HIM THROUGH THE FRONT WINDOW. STILL THE AIR BAG DID NOT DEPLOY. THE ACCIDENT IS STILL UNDER INVESTIGATION AND IT IS UNCLEAR WHETHER HE WAS UNCONSCIOUS FOR A BRIEF PERIOD OF TIME FROM THE ACCIDENT.
NHTSA complaint #10292195 — an unverified report by a vehicle owner.
at 96,000 milesLebanon, PA
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. THE CONTACT STATED THAT HE CAN REMOVE THE KEY FROM THE IGNITION WITHOUT PLACING THE VEHICLE INTO PARK. THE DEALER STATED THAT THE ISSUE WAS REPAIRED IN 2004, BUT HAS RECENTLY RECURRED. THE CONTACT WILL CHECK WITH THE MANUFACTURER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #10278523 — an unverified report by a vehicle owner.
at 60,000 milesChilton, TX
STEERING
BAD CRADLE BUSHINGS GRINDING NOISE WHEN DRIVING,TURNING,AND BREAKING LOUD BANG WHEN OVERDRIVE IS INITIATED AND VERY BAD ALIGNMENT FRONT DRIVER TIRE STARTED SMOKING AND THE BRAKE ROTOR WAS HOT ENOUGH TO BURN FLAT SPOTS ON MY FINGER TIPS.
NHTSA complaint #10262095 — an unverified report by a vehicle owner.
at 60,000 milesChilton, TX
EQUIPMENT
BAD CRADLE BUSHINGS GRINDING NOISE WHEN DRIVING,TURNING,AND BREAKING LOUD BANG WHEN OVERDRIVE IS INITIATED AND VERY BAD ALIGNMENT FRONT DRIVER TIRE STARTED SMOKING AND THE BRAKE ROTOR WAS HOT ENOUGH TO BURN FLAT SPOTS ON MY FINGER TIPS.
NHTSA complaint #10262095 — an unverified report by a vehicle owner.
at 143,500 milesChicago, IL
STRUCTURE:FRAME AND MEMBERS
I HAVE EXPERIENCED ALOT OF PLAY IN THE STEERING OF MY CHRYSLER CONCORDE 1997. AFTER INSPECTION IT WAS FOUND THAT THE FRONT CRADLE BUSHINGS WHERE WORN AWAY. I HAVE OWNED THIS CAR FOR 2 YEARS. I LOOKED AT A WEB SITE CONCERNING THIS AND OTHER PROBLEMS WITH THIS AND OTHER CHRSLER MODELS. AND IS CONCERNED ABOUT THE ISSUES RELATED TO SEVERE AND CATASTROPHIC FAILURES WITH THESE VEHICLES.
NHTSA complaint #10259198 — an unverified report by a vehicle owner.
at 143,500 milesChicago, IL
STEERING
I HAVE EXPERIENCED ALOT OF PLAY IN THE STEERING OF MY CHRYSLER CONCORDE 1997. AFTER INSPECTION IT WAS FOUND THAT THE FRONT CRADLE BUSHINGS WHERE WORN AWAY. I HAVE OWNED THIS CAR FOR 2 YEARS. I LOOKED AT A WEB SITE CONCERNING THIS AND OTHER PROBLEMS WITH THIS AND OTHER CHRSLER MODELS. AND IS CONCERNED ABOUT THE ISSUES RELATED TO SEVERE AND CATASTROPHIC FAILURES WITH THESE VEHICLES.
NHTSA complaint #10259198 — an unverified report by a vehicle owner.
at 120,000 milesIvydale, WV
STEERING
I HAVE A 1997 CHRYSLER CONCORD. I HAD A SEVERE CLUNKING NOISE IN FRONT END. AFTER SEVERAL TRIPS TO THE GARAGE AND ALMOST $1000 LATER I HAD REPLACED BOTH INNER TIE ROD ENDS, ALL 4 CRADLE BUSHINGS AS WELL AS BOTH SWAYBARS IN FRONT END. NOT TO MENTION FRONT END ALIGNMENTS AFTER EACH REPAIR. THEN MY LEFT TIE ROD HAD TO BE REPLACED AGAIN WITHIN A BOUT A MONTH. THE PROBLEM WAS EVENTUALLY FIXED AND NOISE STOPPED UNTIL NOW. SIX MONTHS LATER I'M EXPERIENCING THE SAME NOISES AND A LOSE TIE ROD AGAIN. I HAVE SEEN ALL THE COMPLAINTS ABOUT CHRYSLER AND NOTE THAT THEY DON'T INCLUDE THE 1997 MODEL AS HAVING THESE PROBLEMS BUT I DO WITH MY 97 CONCORD. I HAVE 2 CHILDREN THAT RIDE IN MY VEHICLE AND THIS IS REALLY UNSAFE. IF THE TIERODS BREAK OR COME LOSE YOU CAN'T STEER THE CAR. THIS PROBLEM REALLY NEEDS TO BE ADDRESSED BY CHRYSLER AND FIXED.
NHTSA complaint #10250897 — an unverified report by a vehicle owner.
at 115,000 milesEllaville, GA
STEERING
COMPLETE STEERING FAILURE ON 199 CHRYSLER CONCORDE.
NHTSA complaint #10249349 — an unverified report by a vehicle owner.
at 83,000 milesBethapge, NY
ENGINE AND ENGINE COOLING:COOLING SYSTEM
OWN 1997 CHRYSLER CONDORDE. AC/EVAPORATOR ODOR. TECHNICAL SERVICE BULLETIN STATES GOING ON SINCE 1992 WITH CHRYSLER CARS. CAUSING AIRBORNE POLLUTANTS MIXED WITH BACTERIA AND FUNGI GROWTH. I HAVE ASTHMA, THIS IS A HEALTH ISSUE. CHRYSLER REGRETS THAT THEY HAVE NOTHING TO DO WITH THIS SINCE WART. UP . ISSUE IS THIS IS GOING ON SINCE 1992 WHY WAS THIS NOT ADDRESSED FOR SAFETY OF RESPIRATORY CONSUMERS. HEALTH HAZARD TO ALL WHO HAVE IMMUNE PROBLEMS. THIS WOULD NOT HAPPEN IN WART TIME PERIOD. THIS TAKES TIME TO FORM..END RESULTS MICROBIAL GROWTH ON EVAPORATOR CORE DURING NORMAL OPERATION, CONDENSATION FORMS IN AND AROUND AC EVAPORATOR. WHEN AIRBORNE POLLUTANTS MIX WITH CONDENSATION, BACTERIA AND FUNGI GROWTH BEGINS AND ODOR RESULTS. THIS IS THE RESPONSIBILITY OF CHRYSLER TO FIX AND MAKE CONSUMER SAFE AND NOT ENDANGERING THEIR HEALTH. WHY WAS THIS ISSUE NOT ADDRESSED IN 1992 ON WITH ALL THE REPORTS SHOWING THIS PROBLEM. CHRYSLER..CIRRUS,CONCORDE, NEW YORKER, IMPERIAL, LABARON COUPE,TOWN AND COUNTRY SEBRING VOYAGER ...SOMETHING IS WRONG WITH THIS PICTURE. WHO FAILED TO PICK UP ON THIS AND WHY SHOULD I HAVE TO PAY TO FIX SOMETHING THAT HAS BEEN GOING ON SINCE 1992 .JUST PURCHASED A 300C SPENDING $4,0000.00. NOW I WON'T KNOW IF THIS CAR WILL HAVE THE SAME PROBLEM IN FUTURE AND ENDANGER MY LIFE AS I HAVE ASTHMA AND THIS IS A RESPIRATORY PROBLEM. DISAPPOINTED CONSUMER WORRYING ABOUT MY HEALTH WITH THIS CAR. PLEASE HELP RESOLVE THIS PROBLEM.
NHTSA complaint #10233859 — an unverified report by a vehicle owner.
at 174,000 milesOttawa, KS
SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BACK OF THE DRIVER'S SEAT COLLAPSED BACKWARDS. THE FAILURE ALMOST CAUSED HER TO LOSE CONTROL OF THE STEERING. SHE DID NOT GET PULLED BACK ALONG WITH THE SEAT BECAUSE SHE WAS WEARING HER SEAT BELT. SHE FOUND A RECALL FOR THIS FAILURE, BUT IT WAS FOR THE 1998 MODELS. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 174,000.
NHTSA complaint #10219395 — an unverified report by a vehicle owner.
at 62,000 milesBroadview HTS, OH
STRUCTURE:FRAME AND MEMBERS
MY CAR STARTED MAKING A CLUNKING NOISE, AND I CHECKED OUT THE PROBLEM AND FOUND THE ENGINE CRADLE BUSHING WERE JUNK. THE CAR ONLY HAD 62000 MILES ON IT. THIS COULD OF CAUSED A VERY BAD ACCIDENT IF THE CRADLE HAD BROKEN. THE CAR WAS LIFTED OFF THE GROUND AND THERE WAS ABOUT A 2 IINCH GAP BETWEEN THE FRAME AND CRADLE WHERE THE BUSHING ARE WORN OUT. I CURRENT DON'T DRIVE THIS CAR DO TO THIS ISSUE.
NHTSA complaint #10213519 — an unverified report by a vehicle owner.
at 36,000 milesQueen Creek, AZCrash1 injured
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED WHILE DRIVING 48 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE SEATBELT DID NOT AUTOMATICALLY LOCK, THE LENGTH OF THE BELT WAS NOT CONTROLLED BY THE SHOULDER BELT RETRACTOR. THE AUTOMATIC LOCKING RETRACTOR DID NOT FUNCTION AS IT SHOULD BE AND THE PASSENGER IN THE REAR RIGHT SEAT OF THE VEHICLE SUSTAINED SERIOUS INJURIES. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP.
NHTSA complaint #10172001 — an unverified report by a vehicle owner.
at 30,000 milesBuffalo Grove, IL
ENGINE AND ENGINE COOLING:ENGINE
SAME SAD STORY AS THE OTHERS ON YOUR WEBSITE. I HAD A 1997 CHRYSLER CONCORDE. ON NEW YEAR'S DAY 2005 I WAS DRIVING TO MY DAUGHTER'S WHEN, WITHOUT WARNING, THE ENGINE BEGAN TO MAKE A KNOCKING NOISE. SUDDENLY, IT DIED. I HAD TOWED INTO MY DEALER, CLIFFORD CHRYSLER OF BUFFALO GROVE. THEY SAID THE ENGINE HAD SEIZED UP DUE TO SLUDGE. SINCE THE CAR WAS JUST OUT OF WARRANTY INSISTED THEY TALK TO CHRYSLER. CHRYSLER SAID THE PROBLEM WAS CAUSED BY INADEQUATE OIL CHANGES EVEN WHEN I SENT THEM A RECORD OF MY OIL CHANGES, THEY REFUSED TO HELP WITH THE COST OF REPLACING THE ENGINE.
NHTSA complaint #10164599 — an unverified report by a vehicle owner.
Laguna Woods, CA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUTO-THEFT MECHANISM KICKED IN WHEN NOT NEEDED, RADIATOR AND AIR/CONDITIONER WENT OUT BEFORE 70,000 MILES AND NOW THE HEAD GASKET NEEDS REPLACING...AT 67,000 MILES.
NHTSA complaint #10159411 — an unverified report by a vehicle owner.
Laguna Woods, CA
ENGINE AND ENGINE COOLING
AUTO-THEFT MECHANISM KICKED IN WHEN NOT NEEDED, RADIATOR AND AIR/CONDITIONER WENT OUT BEFORE 70,000 MILES AND NOW THE HEAD GASKET NEEDS REPLACING...AT 67,000 MILES.
NHTSA complaint #10159411 — an unverified report by a vehicle owner.
AUTO-THEFT MECHANISM KICKED IN WHEN NOT NEEDED, RADIATOR AND AIR/CONDITIONER WENT OUT BEFORE 70,000 MILES AND NOW THE HEAD GASKET NEEDS REPLACING...AT 67,000 MILES.
NHTSA complaint #10159411 — an unverified report by a vehicle owner.
Unknown, DC
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER 1997 CONCORDE DRIVER SIDE TIRE TURNED RIGHT WHILE DRIVING DOWN A HILL AND STOPPED. *TS AFTER HAVING THE VEHICLE TOWED, THE CONSUMER WAS INFORMED THE INNER TIE ROD HAD FAILED AND THE OUTER TIE ROD WAS ABOUT TO FAIL. THE DEALER STATED IT LOOKED AS IF THE VEHICLE HAD BEEN WORK ON PREVIOUSLY, AND WHOM EVER DID THE WORK DID NOT PLACE THE TABS BACK IN PLACE AND BECAUSE OF THAT THE TIE RODS EVENTUALLY STRIPPED AND FELL OUT OF PLACE. THE CONSUMER STATED THE RACK AND PINION WAS REPLACED AND THE PREVIOUS DEALER DID STATED THEY DID HAVE TO REMOVE THE TIE RODS IN ORDER TO REPLACE THE RACK AND PINION, HOWEVER THEY REFUSED TO REIMBURSE THE CONSUMER BECAUSE IT HAD BEEN OVER 5 YEARS SINCE THE REPAIR.
NHTSA complaint #10159428 — an unverified report by a vehicle owner.
at 97,000 milesEL Cajon, CA
ENGINE AND ENGINE COOLING:ENGINE
ON CHRISTMAS DAY DRIVING WITH MY SON TO MY MOTHERS HOME ABOUT ONE HOUR AWAY, I EXITED THE FREEWAY AND STOPPED AT THE SIGNAL. WHEN THE SIGNAL TURNED GREEN, I PUSHED THE GAS, THE CAR DID NOT RESPOND. I CHECKED TO VERIFY THAT THE CAR WAS IN DRIVE. PUT THE CAR IN PARK, AND ATTEMPTED TO RESTART THE ENGINE. THE ENGINE DID NOT RESPOND. THE VEHICLE WAS PUSHED TO A PARK AND RIDE, THEN TOWED TO THE DEALERSHIP. THE DEALERSHIP REPORTS THAT THE ENGINE SEIZED, AND IS DESTROYED BEYOND REPAIR OF THE VALUE OF THE VEHICLE. THERE WAS ZERO WARNING. THE VEHICLE DID NOT LOSE ANY FLUID. THERE WERE NOT ANY WARNING LIGHTS REGISTERING INSIDE THE VEHICLE. THE MAKE IS A CHRYSLER CONCORDE. IT IS A 1997, WITH 97,000 MILES. UP UNTIL THAT MOMENT THE VEHICLE WAS IDEAL. THEN WITHIN TEN FEET IT IS DESTROYED BEYOND REPAIR, WITHOUT ANY TYPE OF WARNING.
NHTSA complaint #10146574 — an unverified report by a vehicle owner.
at 125,879 milesRiverside, OH
STRUCTURE
WHEN I WOULD PLACE THE AUTOMATIC TRANSMISSION IN REVERSE ON MY 1997 CHRYSLER CONCORDE THE GAS PEDAL WOULD STICK AND ACCELERATE AT A RAPID RATE. THE ONLY WAY THAT I COULD STOP THE ACCELERATION WAS BY PLACING BOTH ON THE BRAKE AND TURNING THE KEY OFF. DAVE DENNIS CHRYSLER DEALER IN DAYTON, OH., VERIFIED THIS. THEY FOUND THAT THE CRADLE BUSHINGS WERE BAD WHICH CAUSED THE MOTOR TO MOVE AND HIT THE THROTTLE WHICH CAUSED THE MOTOR TO REV. UP IN GEAR. THEY REPLACED THE CRADLE BUSHINGS AND I HAVE HAD NO TROUBLE SINCE. I CONSIDER THIS TO BE A SAFETY ISSUE. THE MECHANIC AT THE CHRYSLER DEALER STATED THAT WORN CRADLE BUSHINGS WERE A COMMON PROBLEM WITH K FRAMES USED ON CHRYSLERS. I CAN'T BE THE ONLY PERSON WHO HAS EXPERIENCED THIS PROBLEM DUE TO CRADLE BUSHINGS WEAR.
NHTSA complaint #10144614 — an unverified report by a vehicle owner.
at 105,000 milesCarlisle, PA
ENGINE AND ENGINE COOLING
DT: THE CONSUMER INDICATED THAT THE TIMING CHAIN BROKE WITHOUT WARNING. THIS HAS HAPPENED THREE TIMES AND EACH TIME THE CONSUMER HAD TO HAVE THE VEHICLE TOWED TO THE DEALER TO BE REPAIRED. THE MANUFACTURER SAID THERE IS NO RECALL ON THIS. THE CONSUMER SAID THAT THE ENGINE ALWAYS GETS REAL HOT AND STALLS. SHE FORCED TO PULL OFF THE ROAD IN A DANGEROUS PLACES.
NHTSA complaint #10128432 — an unverified report by a vehicle owner.
Antioch, TN
AIR BAGS:FRONTAL
PASSENGER SIDE AIRBAG COVER HAS DELAMINATED FROM METAL PORTION. APPEARS TO BE UNSAFE PASSENGER CONDITION.
NHTSA complaint #10127751 — an unverified report by a vehicle owner.
Hattisburg, MS
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER NOTICED THAT CAR SEEMED TO BE PULLING TO THE LEFT/RIGHT. THE CONSUMER HEARD SOMETHING POP AND RATTLE AND THEN PARTS STARTED FALLING FROM THE VEHICLE ON TO THE HIGHWAY. THE CONSUMER PURCHASED MORE PARTS AND THEY FAILED. THE CONSUMER TOOK THE VEHICLE TO MECHANIC WHO DETERMINED THE TRANSMISSION FLUID LINE WAS LEAKING . ANOTHER MECHANIC STATED THAT THE FRONT END WAS COMING PART AND WAS LOOSE. THE FRAME WAS LOOSE AND NOTHING WAS HOLDING IT TOGETHER. AFTER REPLACING ALL THE PARTS, THE CONSUMER RECEIVED A RECALL NOTICE. TOOK IT TO DEALER AND THEY TOLD HER THAT THEY FIXED THE PROBLEM. BUT, DIDN'T TELL HER WHAT THE PROBLEM WAS, BUT NOW PROBLEM IS WORSE. CAR WAS JUMPING LIKE IT DIDN'T SHIFT INTO GEAR. TRANSMISSION FEELS LIKE IT'S SLIPPING. CONTACT CALLED NHTSA LAST WEEK AND TALKED TO A LADY AND WAS TOLD TO REPLACE THE POWER STEERING FLUID LINE. BOUGHT PIECE OF LINE AND WAS TOLD TO BUY A VACUUM PIPE.
NHTSA complaint #10118812 — an unverified report by a vehicle owner.