25 of the
422 complaints about the 1999 Chrysler Concorde are about the
glass, mirrors and wipers — 6% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
64,000 miles.
A
25
Complaints
0
Crashes
0
Fires
1
Injuries
Exactly what failed
Power Window Devices AND Controls
1560.0%
Glass, Side/Rear
312.0%
Windshield Wiper/Washer
28.0%
Windshield
14.0%
Heater Core
14.0%
Fan/Motor
14.0%
Motor
14.0%
Visibility/Wiper
14.0%
Windows, Mirrors & Wipers across every Chrysler Concorde year
THE MOLDING BETWEEN THE HOOD AND THE WINDSHIELD FLEW OFF AS I WAS DRIVING IN THE FREEWAY. I WAS DRIVING LIKE I NORMALLY DO ( APPROX. 65MPH), WHEN FWY IS CLEAR OF CARS; THIS IS NOT REASON ENOUGH FOR THIS CAR PART TO FLY OFF. LUCKILY, FWY WAS CLEAR, IF NOT, I COULD OF HAD AN ACCIDENT SINCE IT AFFECTED MY VISIBILITY WHILE DRIVING. ONCE I REPLACE THIS, I WONDER IF NEXT TIME... WILL I HAVE AN ACCIDENT? HOW TO ASK THEY INSTALL IT SO IT DOESN'T FLY OFF? DEALER SAYS THEY MUST INSTALL IT PER MANUFACTURER REQUIREMENTS BUT THE NORMAL WAY IT COMES FROM MANUFACTURER DOESN'T WORK CAUSE IT EVENTUALLY FLIES OFF. I NOTICED THERE ARE COUNTLESS COMPLAINTS REGARDING SAME ISSUE WITH NHTSA. HOW MANY COMPLAINTS ARE NECESSARY FOR IT TO BE RECALLED?
NHTSA complaint #10544491 — an unverified report by a vehicle owner.
SUN City Center, FL
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE WINDSHIELD WIPER COWL, A PART WHICH COVERED THE BASE OF THE WINDSHIELD WASHER, EJECTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10372122 — an unverified report by a vehicle owner.
I BOUGHT A 1999 CHRYSLER CONCORDE THAT STARTED OFF WITH NO HEAT (REPLACED HEATER CORE) THEN HAD TRANNY FLUID IN THE RADIATOR(REPLACED RADIATOR) NOW THE ENGINE SEIZED AND HAS ANTI-FREEZE IN THE OIL. THIS ALL HAPPENED WITHIN A MONTH OF PURCHASED.
NHTSA complaint #10172929 — an unverified report by a vehicle owner.
at 77,000 milesMentor, OH
VISIBILITY:WINDSHIELD WIPER/WASHER
DT*: THE CONTACT STATED THE DRIVER'S SEAT WAS FRACTURED. A NHTSA RECALL, # 03V035000 WAS PERFORMED ON THE VEHICLE CONCERNING, SEATS: FRONT ASSEMBLY: RECLINER ON 9-23-03 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. 08/29/06 THE RIGHT REAR STOP LAMP BLUB HAD TO BE REPLACED AND BOTH FRONT WIPER BLADES WERE REPLACED.
NHTSA complaint #10165041 — an unverified report by a vehicle owner.
at 42,995 milesBaltimore, MD1 injured
VISIBILITY:GLASS, SIDE/REAR
DT: 1999 CHRYSTER CONDORDE, CONSUMER HAD TURNED THE AIR CONDITIONER ON, AND THE AIR CONDITIONER HAD BEEN ON FOR A WHILE, THE DRIVER'S SIDE WINDOW EXPLODED ON THE CONSUMER.THE TEMPERATURE THAT DAY WAS AROUND 101 DEGREES. CONSUMER WAS INJURED SLIGHTLY FROM THE BROKEN GLASS.
NHTSA complaint #10125390 — an unverified report by a vehicle owner.
Wood River, IL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR PASSENGER WINDOW HAS NEVER WORKED SINCE I'VE OWNED THE CAR. DRIVER'S WINDOW RECENTLY FELL OUT OF THE TRACK AND I BELIEVE THE WINDOW MOTOR IS CLOSE TO FAILING.
NHTSA complaint #10098363 — an unverified report by a vehicle owner.
at 57,000 milesSaint Petersburg, FL
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING ON THE FREEWAY AT 65 MPH WHEN THE PLASTIC PIECE IN FRONT OF THE WINDSHIELD WIPERS BROKE LOOSE AND HIT THE WINDSHIELD, AND FLIPPED OVER THE VEHICLE. CONSUMER WAS ABLE TO PULL OVER AND OUT OF TRAFFIC. THE SEVEN CLIP AREAS WERE COMPLETELY ABANDONED.
NHTSA complaint #10092689 — an unverified report by a vehicle owner.
at 71,000 milesEastpointe, MI
VISIBILITY:GLASS, SIDE/REAR
BOTH THE FRONT DRIVERS WINDOW AND FRONT PASSENGER WINDOW THE CLIPS FELL OFF THE WINDOW AND BOTH WINDOWS WERE REPLACED. I DO HAVE A PIECE OF ONE OF THE CLIPS.
NHTSA complaint #10090588 — an unverified report by a vehicle owner.
at 42,580 milesCalhoun, GA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PROBLEMS WITH SPEED SENSORS ON CHRYSLER CONCORDE.*MR THE CONSUMER WAS VERY CONCERNED ABOUT THE SPEED SENSOR PROBLEM, AND FEELS THAT IT SHOULD BE ADDRESSED. TWO INCIDENTS OCCURRED WITH IN A YEAR OF PURCHASING THE VEHICLE. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB THE WINDOW MOTOR FAILED AND THE HEADLIGHT DEVICES FELL OFF.
NHTSA complaint #10037874 — an unverified report by a vehicle owner.
Fullerton, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DOOR'S AUTOMATIC LOCKING MECHANISM/ POWER WINDOWS FAILED, AND ENGINE WAS MAKING LOUD NOISE . ALSO, AND FRONT ALIGNMENT MALFUNCTIONED TWICE. DEALER NOTIFIED.
NHTSA complaint #10042549 — an unverified report by a vehicle owner.
at 43,900 milesBlytheville, AR
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CAR HAS POPPING SOUND AROUND LEFT FRONT WHEEL,ALL BUT ONE WINDOW IS OFF TRACK AND CANT USE.HAVE TO BANG KEY ON END TO GET IT TO TURN IGNITION OVER.CAR SHAKES WHEN BRAKING.WONT STAY IN ALIGNMENT.USES OIL FROM FIRST DAY WE BOUGHT CAR.WHEN WINDOWS DID WORK THEY SNAPPED SHUT LOUDLY.THIS IS A SMOOTH RIDING CAR BUT HAS WAY TO MANY PROBLEMS.ALSO THE TV CABLE BROKE AND HAD TO BE REPLACED WHICH WAS THE ONLY COMPONENT THAT WASNT COVERED ON THE WARRANTY.KINDA STRANGE SINCE THE CAR WONT BUDGE WITHOUT IT..I AM SORRY I EVER BOUGHT THIS CAR.I AM PAYING FOR A VEHICLE THAT WILL BE TRASH BY THE TIME IT IS PAID FOR.
NHTSA complaint #10036953 — an unverified report by a vehicle owner.
ON 6/12/03 I FILLED OUT A VEHICLE OWNERS QUESTIONNAIRE ON A 1999 CHRYSLER CONCORDE, VIN [XXX]. ON 8/02/02 I PURCHASED THIS CHRYSLER CONCORDE WITH 48,580 MILES.ON 8/15/02, I TOOK THE CAR BACK TO [XXX] BECAUSE OF ELECTRICAL PROBLEMS, CAR LEAKING OIL, BRAKES STICKING, AND AIR, HEATER,DEFROST,VENTILATION PROBLEMS.UPON ARRIVAL TO [XXX] ON 8/15/02 TO DROP THE CAR OFF TO BE SERVICED THERE WERE 48,620 MILES ON THE ODOMETER. AFTER RECEIVING A PHONE CALL FROM [XXX] DEALERSHIP STATING "THAT THE CAR WAS READY." "AND HAD BEEN SERVICED." AFTER ARRIVING AND GETTING IN THE CAR, I NOTICED THAT THE ODOMETER HAD BEEN CHANGED, BECAUSE IT WAS NOW READING 48,883 MILES. I THEN QUESTIONED [XXX] ABOUT THE ADDITIONAL MILES AND WAS TOLD "BEEN EVERYTHING HAD FIXED." ON 4/15/03, I WAS BACK AT [XXX] HAVING ELECTRICAL PROBLEMS IN THE DASHBOARD. AND THE AIR CONDITIONER WAS BLOWING OUT HOT AIR. IN THE MONTH OF MAY 2003, I RECEIVED A RECALL NOTICE ABOUT THE DRIVER'S SEAT BOLT BEING DEFECTIVE, WHICH MAY BREAK CAUSING THE SEAT TO SUDDENLY RECLINE. I TOOK THE CAR IN ON 5/27/03 TO HAVE THE BOLT REPLACED. AFTER BEING AT THE DEALERSHIP FOR ABOUT TWO MINUTES I WAS TOLD THAT "THE CAR WAS READY TO GO." I ASKED IF THE BOLT HAD BEEN REPLACED? I DO NOT BELIEVE IT HAD BECAUSE IT WAS NOT GONE LONG ENOUGH. I ALSO HAD TO REQUEST A CUSTOMER'S COPY OF THE INVOICE. WHEN I RECEIVED THE INVOICE I NOTICE THAT THE INVOICE STATED THAT THE CAR WAS GRAY. THE CAR IS BLACK. PLEASE LOOK INTO THIS MATTER. THANK YOU [XXX] *AK *SCC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10029035 — an unverified report by a vehicle owner.
at 80,000 milesMims, FL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 1999 CHRYSLER CONCORDE LXI. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR SINCE I HAVE OWNED IT. LOT OF LITTLE THINGS. WINDOW MOTORS, COOLING FAN, TRANSMISSION OVERSPEED SENSOR, AND THE LIST GOES ON. NOW THE AIR CONDITIONER IS GOING OUT, HAVING TO SERVICE IT ABOUT EVERY 2 MONTHS. WHY I AM WRITING THOUGH IS THE STEERING. SEEMS LIKE IT IS GOING BAD. I FEEL THIS IS A SAFETY ISSUE AND READ MANY COMPLAINTS ON YOUR WEB SITE CONCERNING THIS. WHY HASN'T A RECALL BEEN ORDERED FOR THIS AND THE SPEED UP ISSUE?
NHTSA complaint #10025474 — an unverified report by a vehicle owner.
at 94,233 milesKeller, TX
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1999 CHRYSLER CONCORDE ENGINE FAILURE AT 90000 WHILLE WIFE AND CHILDREN IN TRAFFIC ENGINE FAILURE DUE SLUG BUILD UP. MECHANIC SAID IT WOULD COST $4600.00 TO REPLACE ENGINE STILL OWE 11000 ON IT, AND CANT AFFORD TO REPAIR. MECHANIC SAID SLUG BUILD UP IS DUE TO OIL PUMP DESIGN ALSO HAVE AC PROBLEM AND HAVE HAD RADIATOR FAN FAILURE TWICE , SPEED SENSOR FAILURE, BROKEN WINDOW CLIPS, BRAKE SHIMMY , BROKEN RECLINER SEAT BOLTS
NHTSA complaint #10025310 — an unverified report by a vehicle owner.
at 24,996 milesLargo, FL
VISIBILITY:GLASS, SIDE/REAR
PROBLEMS WITH TRUNK RELEASE ON THE DASHBOARD, DRIVER'S WINDOW, SEAT BELT RETRACTORS AND THE COMPUTER CHIP. *MR PH
NHTSA complaint #10022260 — an unverified report by a vehicle owner.
at 48,080 milesCharlotte, TN
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVERS SIDE WINDOW FELL OFF THE TRACK. *NLM.
NHTSA complaint #10019913 — an unverified report by a vehicle owner.
Jersey Shore, PA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE MESSAGE THAT I SENT TO CHRYSLER CORPORATION ON 4/8/2003. I AM HAVING A PROBLEM WITH THE ITEMS BELOW. THE CAR IS A 1999 CHRYSLER CONCORDE LXI. I PURCHASED IT USED SEPT. 2002. I CURRENTLY HAVE 46201 MILES ON THE CAR AND BY LOOKING AT THE INFORMATION ON YOU WEBSITE SEE THAT I AM NOT THE ONLY INDIVIDUAL TO HAVE THESE PROBLEMS. MY REAR DRIVER'S SIDE WINDOW IS NOT WORKING. IT WORKED WHEN I PURCHASED THE CAR, BUT NOW IT DOESN'T EVEN GO DOWN. I AM HAVING IT REPLACED, BUT AM NOT HAPPY THAT A CAR ONLY 3 YEARS OF AGE HAS SUCH A PROBLEM. I HAVE ALREADY DONE MY RESEARCH AND HAVE REALIZED THAT I HAVE PURCHASED A CAR WITH NUMEROUS PROBLEMS. ALSO, THE FRONT PASSENGER DOOR LOCK MECHANISM (ACTUATOR) ALSO HAS TO BE REPLACED. IT IS CURRENTLY MAKING A VERY LOUD PITCHED NOISE WHEN ACTIVATING THE LOCKING FEATURE. THE UNLOCK DOESN'T MAKE THE NOISE. I WOULD APPRECIATE A RESPONSE ABOUT THIS INFORMATION. I WILL ALSO BE CONTACTING THE NHTSA ABOUT THESE ISSUES SO THEY ARE AWARE OF THEM. WHEN AT THE DEALER TODAY, 4/8/2003, THE SERVICE PERSON SAID THAT THE DOOR LOCK MECHANISM HAS BEEN A CONSISTENT PROBLEM. I REALLY DON'T THINK THAT I WILL BE PURCHASING OR PERSUADING AN INDIVIDUAL TO PURCHASE A CHRYSLER PRODUCT. SINCERELY, [XXX]. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10014155 — an unverified report by a vehicle owner.
Trenton, MI
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE TRAVELING HIGHWAY SPEED, THE AUTOMATIC TRANSMISSION DOWN SHIFTED ABRUPTLY WITH NO WARNING. THE OWNER WAS ABLE TO COAST DOWN A RAMP ONTO A SIDE STREET. THE CAUSE STATED BY A MECHANIC WAS THAT THE TORQUE CONVERTER DESTROYED ITSELF. TSTHE MOTOR THAT OPERATES THE DRIVERS SIDE WINDOW FAILED. AN ELECTRICAL COMPONENT FAILED CAUSING THE BATTERY TO DISCHARGE. CONSUMER HAS BEEN REFUSED ANY COMPENSATION FOR THE FAILURE OF THE TORQUE CONVERTOR.
NHTSA complaint #8021227 — an unverified report by a vehicle owner.
Stockbridge, GA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DOOR AUTOLOCK MECHANISM FAILURE, POWER WINDOW FAILURE PRIOR TO THE APRIL 13, 2001 INCIDENT. PARKED IN DRIVEWAY, PICKED UP FOUR CHILDREN. ENGAGED CAR IN REVERSE, AUTOMATICALLY ACCELERATED AT A MINIMUM OF 20MPHS, APPLIED BRAKES WOULD NOT WORK, TRIED PUTTING CAR IN NEUTRAL, TRIED SHUTTING OFF CAR, HAD TO TURN WHEEL OF CAR TO AVOID HITTING A HOUSE ACROSS THE STREET, CAR CONTINUED TO MOVE FORWARD OVER A CURB AND FINALLY STOPPED ONCE IT HIT BUSHES IN A NEIGHBORS YARD. VEHICLE WAS INSPECTED BY CHRYSLER SPECIAL INVESTIGATIONS, WAS INFORMED THAT NO ASSOCIATION WAS MADE IN ANY MANUFACTURING OR ASSEMBY SYSTEM DEFECTS. THROTTLE CABLE WAS NOT BINDING AND WAS OPERATING NORMALLY, HOSES IN TACT PER CHRYSLER. REFERRED TO MY INSURANCE AGENCY TO FILE A CLAIM. CAR MAX THE DEALER WHERE I PURCHASED THE CAR OFFERED NO ASSISTANCE AS WELL. NOVEMBER 12, 2001 TOOK CAR IN TO HAVE REPAIRS DONE TO DOORS AND WINDOWS, LEFT DOOR LOCK MECHANISM REPLACEMENT $300.00, ALL FOUR WINDOW REGULATOR ASSEMBLIES HAD GONE BAD. OVER $1,000 TO REPAIR.
NHTSA complaint #754522 — an unverified report by a vehicle owner.
Mount Laurel, NJ
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
STEERING RACK CORRODED, DEALER REPLACED RACK AND PINION. ALL FOUR POWER WINDOW MOTORS BURNED, DEALER REPLACED. HEATER FUSE BOX WAS BURNED, DEALER REPLACED. *SLC
NHTSA complaint #562045 — an unverified report by a vehicle owner.
Fayetteville, GA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS FAIL TO COME DOWN DUE TO ELECTRICAL FAILURE. DEALERSHIP HAS EXAMINED VEHICLE SIX TIMES AND FAILED TO REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #891275 — an unverified report by a vehicle owner.
MT Laurel, NJ
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL OF THE POWER WINDOWS HAVE FAILED OVER TIME. I BELIEVE THE WINDOW IS FORMING A SEAL WITH THE RUBBER GASKET AT THE TOP OF EACH WINDOW. THE POWER MOTER FOR THE WINDOW DOES NOT HAVE ENOUGH TORQUE TO BREAK THIS SEAL TO OPEN THE POWER WINDOW. ALL OF THE POWER WINDOWS HAVE NOW FAILED OVER PERIOD OF 6 MONTHS.
NHTSA complaint #747055 — an unverified report by a vehicle owner.
NJ, NJ
VISIBILITY:WINDSHIELD
WHEN DRIVING, THE CENTER FIELD OF VIEW IS DISTORTED, CREATES EXCESSIVE VISUAL FATIGUE AND DIZZYNESS WHEN DRIVING ON HIGHWAY. NEVER CPMPLAINED ABOUT IT, ORIGINALLY BELIEVED IT WAS PART OF DESIGN OF "CAB FORWARD" YESTERDAY WHILE ON TRIP, 2ND DRIVER COMPLAINED OF DIZZYNESS AND DISCUSSED PROBLEM. DEFINITELY IS A PROBLEM.
NHTSA complaint #719702 — an unverified report by a vehicle owner.
Waipahu, HI
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY.
NHTSA complaint #712230 — an unverified report by a vehicle owner.
Overland Park, KS
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S AND PASSENGER'S SIDE WINDOWS HAD TO BE REPLACED. 2 DAYS LATER, THE RIGHT REAR WINDOW FAILED. DEALER STATED THAT THE ELECTRONIC MOTOR NEEDED REPLACEMENT. ALSO, FRONT DRIVER'S SIDE WINDOW NEEDED TO BE REPLACED AGAIN.
NHTSA complaint #843153 — an unverified report by a vehicle owner.