Owners have filed 422 complaints
about the 1999 Chrysler Concorde with NHTSA between 1998 and 2022.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 85
Against the median year of the Chrysler Concorde. 50 means typical for this
model; 100 means roughly double.
Severity — 83
16.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Chrysler Concorde
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
9051.7%
Automatic Transmission
2011.5%
Recliner
1910.9%
Power Window Devices AND Controls
158.6%
AIR Conditioner
95.2%
Belts AND Associated Pulleys
84.6%
Gasoline
74.0%
Accelerator Pedal
63.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
10.4%
10,000 – 24,999 miles
83.1%
25,000 – 49,999 miles
4417.3%
50,000 – 74,999 miles
7730.2%
75,000 – 99,999 miles
7127.8%
100,000 – 149,999 miles
4116.1%
150,000+ miles
135.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1998peak 17Mar 2022
NHTSA investigations into the 1999 Chrysler Concorde
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA03011Opened 17 Jul 2003Closed 30 Jan 2004POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANS IGNITION-PARK INTERLOCK
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHI...
PE03010Opened 27 Feb 2003Closed 2 Sep 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE CONTROL FAILURE
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Recalls on the 1999 Chrysler Concorde
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004003277,416 units in Canada
Other
On certain vehicles equipped with an automatic transmission and a floor-mounted shifter, the ignition-park interlock may become defeated and allow the shifter to be moved out of the Park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the Park position. This may result in the vehicle rolling away without warning. Correction: Dealer will inspect the function of the ignition-park interlock system. Vehicles found with functional interlock systems will have a load-limiting push rod installed into the floor shifter lever. Vehicles with a non-functional ignition-park interlock system will have the shifter assembly replaced.
Recall 2003035135,327 units in Canada
Seats And Restraints
On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion. Correction: Dealer will replace the recliner bolts with new shoulder bolt and, for vehicles with power driver seats built through January 2000, the recliner tracks will be realigned and a longer recliner driveshaft will be installed to prevent disengagement.
Recall 200113410,930 units in Canada
Seats And Restraints
Certain vehicles fail to comply with requirements of C.M.V.S.S. No. 209, "Seat Belt Assemblies." The front seat belt retractor may not work properly, it therefore will not adequately protect occupants in the event of a crash. Correction: Dealers will replace the seat belt retractor.
Recall 200004517,530 units in Canada
Seats And Restraints
On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application. Due to the excessive core hardness, these mounting bolts may not withstand the force required to function properly in certain impact situations, increasing the risk of injury to a belted occupant. Correction: The upper adjustable turning loop bolt will be replaced with a bolt of proper hardness.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 70,000 milesPleasant Valley, CACrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 1999 Chrysler Concorde. The contact stated while in a parking lot as he placed the vehicle into Drive, the vehicle revved and accelerated, and the contact had not depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle crossed the parking lot, jumped the curb and climbed a small hill and came safely to a stop. The police were called but no report was written. The contact injured his lower back but did not seek medical attention. The vehicle was towed to an independent mechanic and has not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11456807 — an unverified report by a vehicle owner.
at 70,000 milesPleasant Valley, CACrash1 injured
ENGINE
The contact owned a 1999 Chrysler Concorde. The contact stated while in a parking lot as he placed the vehicle into Drive, the vehicle revved and accelerated, and the contact had not depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle crossed the parking lot, jumped the curb and climbed a small hill and came safely to a stop. The police were called but no report was written. The contact injured his lower back but did not seek medical attention. The vehicle was towed to an independent mechanic and has not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11456807 — an unverified report by a vehicle owner.
at 150,000 milesVancouver, WAFire
ELECTRICAL SYSTEM
TAKATA RECALL CAR CAUGHT FIRE IN THE FRONT OF THE CAR (DEFROST VENTS) I WENT INSIDE THE STORE WHILE MY CAR WAS PARKED ON THE STREET WHEN I CAME BAC MY CAR WAS SMOKING. FIRE DEPARTMENT SAID IT WAS CAUSED BY FAN MOTOR FAIL.
NHTSA complaint #11078612 — an unverified report by a vehicle owner.
at 208,012 milesMentone, CACrash
EXTERIOR LIGHTING
I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10544482 — an unverified report by a vehicle owner.
at 208,992 milesMentone, CA1 injured
STRUCTURE:BODY
YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK.
NHTSA complaint #10544485 — an unverified report by a vehicle owner.
at 208,012 milesMentone, CACrash
STRUCTURE:BODY
I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10544482 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 70,000 milesPleasant Valley, CACrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 1999 Chrysler Concorde. The contact stated while in a parking lot as he placed the vehicle into Drive, the vehicle revved and accelerated, and the contact had not depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle crossed the parking lot, jumped the curb and climbed a small hill and came safely to a stop. The police were called but no report was written. The contact injured his lower back but did not seek medical attention. The vehicle was towed to an independent mechanic and has not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11456807 — an unverified report by a vehicle owner.
at 70,000 milesPleasant Valley, CACrash1 injured
ENGINE
The contact owned a 1999 Chrysler Concorde. The contact stated while in a parking lot as he placed the vehicle into Drive, the vehicle revved and accelerated, and the contact had not depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle crossed the parking lot, jumped the curb and climbed a small hill and came safely to a stop. The police were called but no report was written. The contact injured his lower back but did not seek medical attention. The vehicle was towed to an independent mechanic and has not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11456807 — an unverified report by a vehicle owner.
at 248,000 milesEunice, LA
FUEL SYSTEM, GASOLINE
The contact owns a 1999 Chrysler Concorde. The contact stated while driving at an undisclosed speed, there was a gasoline odor detected while the vehicle was parked. There was no visible fuel leak on the ground when the contact inspected the vehicle. The dealer was informed of the failure but informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the Vin was not under recall. The approximate failure mileage was 248,000.
NHTSA complaint #11422559 — an unverified report by a vehicle owner.
at 150,000 milesVancouver, WAFire
ELECTRICAL SYSTEM
TAKATA RECALL CAR CAUGHT FIRE IN THE FRONT OF THE CAR (DEFROST VENTS) I WENT INSIDE THE STORE WHILE MY CAR WAS PARKED ON THE STREET WHEN I CAME BAC MY CAR WAS SMOKING. FIRE DEPARTMENT SAID IT WAS CAUSED BY FAN MOTOR FAIL.
NHTSA complaint #11078612 — an unverified report by a vehicle owner.
at 161,000 milesGoldsboro, NC
FUEL/PROPULSION SYSTEM
THERE IS A FUEL LEAK AT THE CONNECTION OF FUEL RAIL AND FUEL LINE 2.7L ENGINE VEHICLE WAS STAIONARY COLD OR HOT MOTOR 6/ 2/ 2017 . THERE WAS A RECALL EARLY 2000 YEAR FOR SAME PROBLEMS .
NHTSA complaint #10993103 — an unverified report by a vehicle owner.
at 100,636 milesGahanna, OH
ELECTRICAL SYSTEM
SINCE 2010, THE CAR HAS HAD MANY ELECTRICAL ISSUES THAT HAVE RESULTED IN OVER 5,000 DOLLARS IN REPAIRS AND THE PROBLEMS CONTINUE TO PERSIST. IN 2010, THE CAR BEGAN HAVING INTERMITTENT LIGHTING ISSUES AND FAILURE OF THE TRUNK LATCH OPENING MECHANISM. IN AUG 2010, THE BCM WAS FIXED/REPLACED. SINCE THEN, THE A/C HAS BECOME THE PROBLEM THAT HAS LED TO THOUSAND OF DOLLARS OF REPAIRS. THE PROBLEM IS THAT INTERMITTENTLY THE A/C WILL NOT RESPOND TO CHANGES IN THE TEMPERATURE CONTROLS AND ONLY 180 DEGREE AIR COMES OUT. THE DEALER HAS REPLACED ALMOST ALL MECHANICAL PARTS OF THE A/C AND THE ELECTRICAL CONTROLS WITH THE EXCEPTION OF THE BCM. THE PROBLEM CONTINUES AND NOW THE SO CALL NEW BCM IS NO LONGER UNDER WARRANTY.
NHTSA complaint #10630377 — an unverified report by a vehicle owner.
at 171,000 milesPlainfield, IL
SEATS
I FOUND FIVE RECALLS ON THE SAFECAR.GOV SITE, YET I HAVE NEVER BEEN NOTIFIED OF ANY OF THEM. IN APPROXIMATELY 2000-2001, I HAD A FAILURE OF THE DRIVER'S SEAT, WHILE TRYING TO MOVE THE SEAT BACK FOR MORE ROOM, WHERE THE BACK FELL ALL THE WAY DOWN TO A RECLINING POSITION. I WAS NOT ABLE TO MAKE IT STAY UP. THE DEALER AT THE TME REPAIRED IT AT AN APPROXIMATE COST OF $1,100.00. SOMETIME LATER, I READ IN THE NEWSPAPER LATER ABOUT A RECALL FOR THE SEATS, AND TOOK IT TO JOLIET DODGE, JOLIET, IL, WHO IS NOW OUT OF BUSINESS. THEY REFUSED TO DO ANYTHING, TELLING ME I HAD ALREADY HAD IT FIXED, AND REFUSING TO REIMBURSE ME FOR THE COST TO REPAIR. FAST FORWARD TO JULY 2014. WHEN TRYING TO MOVE THE SEAT BACK BY USING THE LEVER FOR THAT AND PUSHING BACK WITH MY BODY, THE SEAT BACK TOTALLY FAILED AGAIN. IT GOES ALL THE WAY DOWN, AND WILL NOT STAY UP. BECAUSE OF THE AGE OF THE CAR, AND THE FACT THAT I AM A RETIREE ON ONLY SOCIAL SECURITY FOR A VERY LIMITED INCOME, AND NOT BEING ABLE TO AFFORD THE COST TO REPAIR, I DID A HOME MADE FIX BY PUTTING MY LARGE PLASTIC COOLER ON THE FLOOR IN BACK OF THE SEAT TO HOLD IT UP. I AM LUCKY THIS HAPPENED WHILE THE CAR WAS IN PARK, NOT MOVING, ELSE I MIGHT HAVE HAD A TERRIBLE ACCIDENT. THE FIRST TIME IT OCCURRED, I WAS DRIVING, BUT HAD NO ACCIDENT.
NHTSA complaint #10627733 — an unverified report by a vehicle owner.
at 208,012 milesMentone, CACrash
EXTERIOR LIGHTING
I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10544482 — an unverified report by a vehicle owner.
at 208,992 milesMentone, CA1 injured
STRUCTURE:BODY
YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK.
NHTSA complaint #10544485 — an unverified report by a vehicle owner.
at 208,012 milesMentone, CACrash
STRUCTURE:BODY
I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10544482 — an unverified report by a vehicle owner.
at 207,465 milesMentone, CA
STRUCTURE:BODY
THE MOLDING BETWEEN THE HOOD AND THE WINDSHIELD FLEW OFF AS I WAS DRIVING IN THE FREEWAY. I WAS DRIVING LIKE I NORMALLY DO ( APPROX. 65MPH), WHEN FWY IS CLEAR OF CARS; THIS IS NOT REASON ENOUGH FOR THIS CAR PART TO FLY OFF. LUCKILY, FWY WAS CLEAR, IF NOT, I COULD OF HAD AN ACCIDENT SINCE IT AFFECTED MY VISIBILITY WHILE DRIVING. ONCE I REPLACE THIS, I WONDER IF NEXT TIME... WILL I HAVE AN ACCIDENT? HOW TO ASK THEY INSTALL IT SO IT DOESN'T FLY OFF? DEALER SAYS THEY MUST INSTALL IT PER MANUFACTURER REQUIREMENTS BUT THE NORMAL WAY IT COMES FROM MANUFACTURER DOESN'T WORK CAUSE IT EVENTUALLY FLIES OFF. I NOTICED THERE ARE COUNTLESS COMPLAINTS REGARDING SAME ISSUE WITH NHTSA. HOW MANY COMPLAINTS ARE NECESSARY FOR IT TO BE RECALLED?
NHTSA complaint #10544491 — an unverified report by a vehicle owner.
at 208,992 milesMentone, CA1 injured
ELECTRONIC STABILITY CONTROL (ESC)
YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK.
NHTSA complaint #10544485 — an unverified report by a vehicle owner.
at 207,465 milesMentone, CA
VISIBILITY/WIPER
THE MOLDING BETWEEN THE HOOD AND THE WINDSHIELD FLEW OFF AS I WAS DRIVING IN THE FREEWAY. I WAS DRIVING LIKE I NORMALLY DO ( APPROX. 65MPH), WHEN FWY IS CLEAR OF CARS; THIS IS NOT REASON ENOUGH FOR THIS CAR PART TO FLY OFF. LUCKILY, FWY WAS CLEAR, IF NOT, I COULD OF HAD AN ACCIDENT SINCE IT AFFECTED MY VISIBILITY WHILE DRIVING. ONCE I REPLACE THIS, I WONDER IF NEXT TIME... WILL I HAVE AN ACCIDENT? HOW TO ASK THEY INSTALL IT SO IT DOESN'T FLY OFF? DEALER SAYS THEY MUST INSTALL IT PER MANUFACTURER REQUIREMENTS BUT THE NORMAL WAY IT COMES FROM MANUFACTURER DOESN'T WORK CAUSE IT EVENTUALLY FLIES OFF. I NOTICED THERE ARE COUNTLESS COMPLAINTS REGARDING SAME ISSUE WITH NHTSA. HOW MANY COMPLAINTS ARE NECESSARY FOR IT TO BE RECALLED?
NHTSA complaint #10544491 — an unverified report by a vehicle owner.
Conway, SC
INTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HANDLE BROKE; AS A RESULT SHE WAS UNABLE TO UNLOCK THE DOORS IN ORDER TO EXIT THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC LOCKS AND INTERIOR LIGHTS WOULD TURN ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECIDED TO GLUE THE HANDLE BACK ON AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIRED THE PROBLEM SINCE THE HANDLE CAME OFF COMPLETELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 85,000.
NHTSA complaint #10435478 — an unverified report by a vehicle owner.
Conway, SC
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HANDLE BROKE; AS A RESULT SHE WAS UNABLE TO UNLOCK THE DOORS IN ORDER TO EXIT THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC LOCKS AND INTERIOR LIGHTS WOULD TURN ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECIDED TO GLUE THE HANDLE BACK ON AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIRED THE PROBLEM SINCE THE HANDLE CAME OFF COMPLETELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 85,000.
NHTSA complaint #10435478 — an unverified report by a vehicle owner.
at 110,727 milesForest Hill, TX
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE LX. THE CONTACT WAS DRIVING 40 MPH WHEN A CLICKING NOISE WAS HEARD FROM UNDER THE HOOD. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 110,727.
NHTSA complaint #10433859 — an unverified report by a vehicle owner.
SUN City Center, FL
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE WINDSHIELD WIPER COWL, A PART WHICH COVERED THE BASE OF THE WINDSHIELD WASHER, EJECTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10372122 — an unverified report by a vehicle owner.
at 180,000 milesStoney Creek, 00
ENGINE AND ENGINE COOLING
I HAVE A 1999 CHRYSLER CONCORDE WITH A TIMING CHAIN PROBLEM....THIS IS MY SECOND CONCORDE AFTER THE OTHER GOT STOLEN....AND AFTER I PAID $3800 TO REPAIR THE TIMING CHAIN ON IT....CAN ANYTHING BE DONE OF THIS PROBLEM....I CANT AFFORD IT AGAIN???
NHTSA complaint #10336521 — an unverified report by a vehicle owner.
Oceanside, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BLINKING ENGINE LIGHT, SMOKE FROM EXHAUST, ALL MECHANICS STATE THAT I NEED A NEW ENGINE,BUT NO SHAKING, RIDES SMOOTH, UNSURE WHY IT SMOKES, I HAVE USED SEALANT, CHECK GASKETS AND NO CHANGE.. I BOUGHT THE CAR IN 2008 FROM A PRIVATE OWNER AND IT PASSED SMOG, SHORTLY AFTER THE ENGINE LIGHT CAME ON AND IT WENT DOWNHILL FROM THERE DIAGNOSED ENGINE, REPAIRED OIL PAN.
NHTSA complaint #10331624 — an unverified report by a vehicle owner.
Milton, WV
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 55 MPH, THE FRONT DRIVERS SEAT WOULD RECLINE BACKWARD WITHOUT DRIVER INTENT DUE TO A BOLT SNAPPING. THE CONTACT RECEIVED NOTIFICATION OF A RECALL (NHTSA CAMPAIGN ID NUMBER: 03V035000: SEATS: FRONT ASSEMBLY: RECLINER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE AND THE MANUFACTURER WOULD NOT COVER THE COST OF A SECOND REPAIR. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.
NHTSA complaint #10325827 — an unverified report by a vehicle owner.
at 121,000 milesGrandview, MO
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE LXI. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL AND UNEXPECTEDLY, THE SPEED RATE REDUCED TO 20 MPH. THE CONTACT WAS ABLE TO DRIVE ON THE EMERGENCY LANE WITH CAUTION AND SUDDENLY, THE SPEED RATE INCREASED TO 70 MPH. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE IDENTICAL FAILURES OCCURRED ON FOUR SEPARATE OCCASIONS. AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS RESET THE CRANK SHAFT SENSOR CODE. THE FAILURE CONTINUED TO OCCUR AFTER THE REPAIR WAS MADE IN ADDITION, THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 121,000.
NHTSA complaint #10289177 — an unverified report by a vehicle owner.
at 135,771 milesAlpharetta, GA
ENGINE AND ENGINE COOLING
2.7 ENGINE FAILURE DUE TO OIL SLUDGE ON 1999 CHRYSLER CONCORDE LX.
NHTSA complaint #10287399 — an unverified report by a vehicle owner.
at 98,000 milesELK Grove, CA
LATCHES/LOCKS/LINKAGES
WHEN I WAS IN MY CAR ONE DAY, I PARKED AND TRIED TO GET OUT. THE DOOR STUCK AND I THINK THIS WAS BECAUSE THE RUBBER STUCK TO THE DOOR.. IT TOOK ME FIFTEEN MINUTE TO GET OUT OF MY CAR. I HAD TO LIFT UP THE BOTTOM OF THE NOW DETACHED INSIDE PLASTIC FRAME IN ORDER TO GET OUT OF MY CAR. IN ABOUT A YEAR< THE SAME THING HAPPENED TO THE PASSENGER DOOR> MY DAUGHTER TRIED TO GET OUT OF THE VEHICLE AND THE DOOR GOT STUCK... SHE PUSHED THE DOOR AND THE PLASTIC INSIDE FRAME DETACHED FROM THE DOOR THE SAME WAY THE DRIVER'S SIDE DID. NOW WE MUST LIFT THAT DOOR TOO.. THIS HAPPENS ALMOST ALL OF THE TIME AND IF THERE IS AN EMERGENCY AND WE HAVE TO GET OUT, THIS IS A HUGE CONCERN. IF THERE WAS A FIRE OR CRASH.. I MET SOMEONE WITH THE EXACT YEAR AND MODEL CARE AND THEY HAVE THE SAME PROBLEM... PLEASE HELP ME!
NHTSA complaint #10266183 — an unverified report by a vehicle owner.
Newark, OH
ENGINE AND ENGINE COOLING:ENGINE
FRIDAY, I WAS DRIVING TO WORK, THE CAR FELT LIKE IT WAS GOING TO STALL OUT, I LUCKILY MADE IT TO WORK. IT MADE AN AWFUL SOUND LIKE SOMETHING BROKE. LATER THAT DAY, I TOOK IT TO A NEARBY GARAGE, THE MECHANIC SAID THE ENGINE HAD BLOWN & HIS SUGGESTION WAS TO TAKE IT TO A JUNK YARD & HOPE FOR A COUPLE HUNDRED DOLLARS, OTHER WISE, IT WOULD COST 2000.00 FOR A REMANUFACTURED MOTOR & 1000.00 FOR LABOR TO INSTALL THE MOTOR. HE ALSO STATED THAT THE CHRYSLER 2.7 MOTOR WAS NOTORIOUS FOR BROKEN TIMING BELTS & THE ENGINES LOCKING UP.
NHTSA complaint #10265022 — an unverified report by a vehicle owner.
at 101,000 milesHolbrook, MA
ENGINE AND ENGINE COOLING
ANOTHER CHRYSLER 2.7 LITRE CATASTROPHIC ENGINE FAILURE TIMING CHAINS FAILURE DEMOLISHED ENGINE AT HIGHWAY SPEED.
NHTSA complaint #10263571 — an unverified report by a vehicle owner.