Owners have filed 144 complaints
about the 2004 Chrysler Crossfire with NHTSA between 2003 and 2023.
The largest single group is the electrical system.
Across this model's run it ranks 2 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 70
Against the median year of the Chrysler Crossfire. 50 means typical for this
model; 100 means roughly double.
Severity — 47
9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 63
37% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Chrysler Crossfire
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
418.2%
Ignition
418.2%
Manual Transmission
313.6%
Frontal
313.6%
Automatic Transmission
313.6%
Alternator/Generator/Regulator
29.1%
Door
29.1%
Power Assist
14.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
65.0%
1,000 – 9,999 miles
75.8%
10,000 – 24,999 miles
1714.0%
25,000 – 49,999 miles
3024.8%
50,000 – 74,999 miles
129.9%
75,000 – 99,999 miles
2319.0%
100,000 – 149,999 miles
2218.2%
150,000+ miles
43.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2003peak 6Sep 2023
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Struthers, OH1 injured
STRUCTURE:BODY
The thin foil film used on interior of car is flaking on inside of drivers door handle, of which I was unaware. Cut my left ring finger while I was driving at speed on a 2 lane country road. So startled me I went left of center before I could regain control and would have cause a head on crash had someone been coming the other way!!! Very painful deep laceration!
NHTSA complaint #11539556 — an unverified report by a vehicle owner.
at 114,000 milesGreenville, GACrash1 injured
AIR BAGS
I HAD A ACCIDENT ON 09/07/2017, AND THE AIR BAGS DEPLOYED. DUE TO THE DEPLOYMENT OF THE AIR BAGS SMALL SILVER IRON PARTICLES FLEW ACROSS MY FACE AND ARMS THAT CAME OUT OF THE AIRBAGS , AND I HAVE TO SEVERE BURNS FROM THE AIR BAGS,
NHTSA complaint #11270449 — an unverified report by a vehicle owner.
at 99,500 milesSaint Cloud, FLFire
ELECTRICAL SYSTEM
VERY DANGEROUS ---WIRE'S GET WEAK AND CORROSION START ENGINE FIRE. CAR COMPUTER BLOW UP .....FIRE UNDER HOOD.....
NHTSA complaint #10884701 — an unverified report by a vehicle owner.
at 30,000 milesBuchanan, MI1 injured
STRUCTURE:BODY
THE WRAPPING OF THE INTERIOR DRIVER'S SIDE DOOR GRIP APPEARS TO HAVE BEGUN TO SEPARATE ON THE INSIDE AND IS PEALING. A SHARP EDGE OF THE METAL IS BEING EXPOSED AND AS A RESULT, I HAVE CUT MY LEFT HAND FINGERS ON SEVERAL OCCASIONS WHEN CLOSING THE DOOR. THE PASSENGER SIDE IS ALSO BEGINNING TO EXHIBIT SIMILAR PROBLEMS FOR THE DOOR GRIP.
NHTSA complaint #10238542 — an unverified report by a vehicle owner.
at 31,907 milesBaton Rouge, LA1 injured
STRUCTURE:BODY:DOOR
THE METAL WRAPPING OF THE INTERIOR DRIVER'S SIDE DOOR GRIP HAS SEPARATED ON THE INSIDE AND IS PEALING, EXPOSING THE SHARP EDGE OF THE METAL. AS A RESULT, I CUT THREE (3) OF MY FINGERS, WHICH REQUIRED NINE (9) STITCHES, THREE (3) IN EACH FINGER. THE PASSENGER SIDE IS ALSO BEGINNING TO SEPARATE AND PEAL.
NHTSA complaint #10205198 — an unverified report by a vehicle owner.
at 14,862 milesPort Saint Lucie, FL1 injured
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THERE WAS A CHROME PIECE AS THE HANDLE IN THE PASSENGER INSIDE DOOR PANEL THAT WAS PEELING. A PASSENGER SLICED THE INDEX AND MIDDLE FINGER ON THE RIGHT HAND WHEN CLOSING THE RIGHT PASSENGER DOOR. THE PASSENGER WAS TAKEN TO THE HOSPITAL.
NHTSA complaint #10173546 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Verona, WI
UNKNOWN OR OTHER
While cruising at 55 miles per hour, an unexpected occurrence took place – the engine abruptly ceased to function. I found myself on a two-lane highway in the midst of a construction zone, where the highway was reduced to a single lane, flanked by barriers. In a situation devoid of power assistance, I navigated the immobile vehicle between these barriers to reach a secure location, narrowly evading a potential accident.This issue is perilous and disturbingly common among these vehicles, yet it lacks a definitive diagnosis or solution. Even the computer scans fail to pinpoint the root cause behind this disruptive problem. I had no choice but to have the vehicle towed, and an automotive technician subsequently replaced the crank position sensor, just one of the many potential culprits in this recurring issue. Remarkably, the car operated without issue for two months, only to once again shut down without warning at high speed. Then, quite unexpectedly, approximately ten minutes later, the car miraculously restarted. This issue is perilous and disturbingly common among these vehicles, yet it lacks a definitive diagnosis or solution. It is imperative to stress that this problem is widely recognized and acknowledged, with countless owners repeatedly seeking assistance from dealerships, yet the issue remains unresolved. The gravity of this situation cannot be overstated, as these vehicles are prone to sudden shutdowns while traveling at high speeds. Urgent attention and action are needed to investigate and rectify this life-threatening concern.
NHTSA complaint #11543555 — an unverified report by a vehicle owner.
Verona, WI
ELECTRICAL SYSTEM
While cruising at 55 miles per hour, an unexpected occurrence took place – the engine abruptly ceased to function. I found myself on a two-lane highway in the midst of a construction zone, where the highway was reduced to a single lane, flanked by barriers. In a situation devoid of power assistance, I navigated the immobile vehicle between these barriers to reach a secure location, narrowly evading a potential accident.This issue is perilous and disturbingly common among these vehicles, yet it lacks a definitive diagnosis or solution. Even the computer scans fail to pinpoint the root cause behind this disruptive problem. I had no choice but to have the vehicle towed, and an automotive technician subsequently replaced the crank position sensor, just one of the many potential culprits in this recurring issue. Remarkably, the car operated without issue for two months, only to once again shut down without warning at high speed. Then, quite unexpectedly, approximately ten minutes later, the car miraculously restarted. This issue is perilous and disturbingly common among these vehicles, yet it lacks a definitive diagnosis or solution. It is imperative to stress that this problem is widely recognized and acknowledged, with countless owners repeatedly seeking assistance from dealerships, yet the issue remains unresolved. The gravity of this situation cannot be overstated, as these vehicles are prone to sudden shutdowns while traveling at high speeds. Urgent attention and action are needed to investigate and rectify this life-threatening concern.
NHTSA complaint #11543555 — an unverified report by a vehicle owner.
Verona, WI
ENGINE
While cruising at 55 miles per hour, an unexpected occurrence took place – the engine abruptly ceased to function. I found myself on a two-lane highway in the midst of a construction zone, where the highway was reduced to a single lane, flanked by barriers. In a situation devoid of power assistance, I navigated the immobile vehicle between these barriers to reach a secure location, narrowly evading a potential accident.This issue is perilous and disturbingly common among these vehicles, yet it lacks a definitive diagnosis or solution. Even the computer scans fail to pinpoint the root cause behind this disruptive problem. I had no choice but to have the vehicle towed, and an automotive technician subsequently replaced the crank position sensor, just one of the many potential culprits in this recurring issue. Remarkably, the car operated without issue for two months, only to once again shut down without warning at high speed. Then, quite unexpectedly, approximately ten minutes later, the car miraculously restarted. This issue is perilous and disturbingly common among these vehicles, yet it lacks a definitive diagnosis or solution. It is imperative to stress that this problem is widely recognized and acknowledged, with countless owners repeatedly seeking assistance from dealerships, yet the issue remains unresolved. The gravity of this situation cannot be overstated, as these vehicles are prone to sudden shutdowns while traveling at high speeds. Urgent attention and action are needed to investigate and rectify this life-threatening concern.
NHTSA complaint #11543555 — an unverified report by a vehicle owner.
Struthers, OH1 injured
STRUCTURE:BODY
The thin foil film used on interior of car is flaking on inside of drivers door handle, of which I was unaware. Cut my left ring finger while I was driving at speed on a 2 lane country road. So startled me I went left of center before I could regain control and would have cause a head on crash had someone been coming the other way!!! Very painful deep laceration!
NHTSA complaint #11539556 — an unverified report by a vehicle owner.
Saraland, AL
TIRES
DEAR SIR OR MADAM: MY DAUGHTER WAS DRIVING TO THE UNIVERSITY OF ALABAMA WHEN SHE HAD A CATASTROPHIC FAILURE ON HER REAR, PASSENGER TIRE. SHE WAS ABLE TO PULL OFF THE ROAD AS SOON AS THE FAILURE HAPPENED. THE FAILURE WAS VERY ODD. THE RUBBER COMPLETELY SEPARATED AROUND THE RIM. A CIRCLE APPROXIMATELY 30MM REMAINED ON THE RIM. ALL OF THE RUBBER COMPLETELY SEPARATED MAKING A PERFECT CUT 360 DEG. AROUND THE FRONT FACE OF THE TIRE. AFTER PERUSING THE INTERNET, I WAS UNABLE TO FIND A SIMILAR FAILURE MODE. THUS, I AM CONCERNED ABOUT THE OTHER TIRES ON THE CAR.
NHTSA complaint #11372878 — an unverified report by a vehicle owner.
at 81,000 milesMinneapolis, MN
UNKNOWN OR OTHER
WHEN TRYING TO START CAR IGNITION IS STUCK CANNOT TURN MOTOR ON CAR WAS STATIONERY
NHTSA complaint #11328075 — an unverified report by a vehicle owner.
at 81,000 milesMinneapolis, MN
ELECTRICAL SYSTEM
WHEN TRYING TO START CAR IGNITION IS STUCK CANNOT TURN MOTOR ON CAR WAS STATIONERY
NHTSA complaint #11328075 — an unverified report by a vehicle owner.
at 500 milesLOS Angeles, CA
AIR BAGS
THIS IS MY 2ND REQUEST. I HAVE DEFECTIVE AIRBAGS & THEY HAVE BEEN THIS WAY SINCE THE CAR WAS NEW. IT ONLY HAS 40K MILES ON IT. I HAVE TRIED CONTACTING CHRYSLER NUMEROUS TIMES, THEY HAVE NOT REPLIED. THIS IS VERY DANGEROUS. I HAVE GONE TO NUMEROUS DEALERSHIPS, PRIVATE REPAIRS AND PUT OVER $2500 OF MY OWN MONEY INTO THIS ISSUE, BUT IT STILL ISN'T WORKING ETC. EVERYONE SAYS THIS CALL SHOULD BE RECALLED. I NEED HELP!
NHTSA complaint #11318849 — an unverified report by a vehicle owner.
at 500 milesLOS Angeles, CA
ELECTRICAL SYSTEM
THIS IS MY 2ND REQUEST. I HAVE DEFECTIVE AIRBAGS & THEY HAVE BEEN THIS WAY SINCE THE CAR WAS NEW. IT ONLY HAS 40K MILES ON IT. I HAVE TRIED CONTACTING CHRYSLER NUMEROUS TIMES, THEY HAVE NOT REPLIED. THIS IS VERY DANGEROUS. I HAVE GONE TO NUMEROUS DEALERSHIPS, PRIVATE REPAIRS AND PUT OVER $2500 OF MY OWN MONEY INTO THIS ISSUE, BUT IT STILL ISN'T WORKING ETC. EVERYONE SAYS THIS CALL SHOULD BE RECALLED. I NEED HELP!
NHTSA complaint #11318849 — an unverified report by a vehicle owner.
at 98,000 milesCape Coral, FL
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE INTERSTATE AND ENGINE SUDDENLY CUT OFF AND I HAD TO PUSH IT TO THE SIDE OF THE ROAD, I COULD HAVE BEEN REAR-ENDED EASILY. THERE WAS NO POWER AND ENGINE WOULD NOT TURN OVER, ONLY ELECTRONICS WOULD LIGHT UP AND ENGINE FAN WOULD RUN AT A HIGH RATE OF SPEED.I DO NOT UNDERSTAND WHY CHRYSLER/MERCEDES WOULD NOT HAVE A RECALL ON THIS YET. APPARENTLY IT IS THE RCM MODULE THAT HAS BAD SOLDER POINTS SO I HAVE HEARD. VERY DANGEROUS THAT THIS IS HAPPENING TO A VEHICLE WITH UNDER 100K MILES. IT HAS HAPPENED BEFORE AND LEFT ME STRANDED A COUPLE TIMES, AND THIS TIME IT WOULD NOT START AT ALL SO I HAD TO GET A TOW TRUCK TO TOW IT 27 MILES HOME. IF THIS HAPPENED TO A NEW DRIVER OR ELDERLY PERSON THIS COULD HAVE BEEN VERY DANGEROUS. I CAN'T EVEN IMAGINE WHAT WOULD HAVE HAPPENED IF THIS HAPPENED WHILE I WAS ON A ROAD TRIP OR DRIVING THROUGH ATLANTA OR SOMETHING.
NHTSA complaint #11315654 — an unverified report by a vehicle owner.
at 114,000 milesGreenville, GACrash1 injured
AIR BAGS
I HAD A ACCIDENT ON 09/07/2017, AND THE AIR BAGS DEPLOYED. DUE TO THE DEPLOYMENT OF THE AIR BAGS SMALL SILVER IRON PARTICLES FLEW ACROSS MY FACE AND ARMS THAT CAME OUT OF THE AIRBAGS , AND I HAVE TO SEVERE BURNS FROM THE AIR BAGS,
NHTSA complaint #11270449 — an unverified report by a vehicle owner.
at 100 milesHigh Point, CA
AIR BAGS
AIRBAGS HAVE BEEN IDENTIFIED AS DEFECTIVE BY NUMEROUS MECHANICS.
NHTSA complaint #11234300 — an unverified report by a vehicle owner.
at 60,000 milesLake Havasu, AZ
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE IGNITION KEY MALFUNCTIONED AND THE VEHICLE COULD NOT BE STARTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #11154474 — an unverified report by a vehicle owner.
at 43,802 milesLAS Vegas, NV
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN CHRYSLER (3175 E SARAH AVENUE, LAS VEGAS, NV), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,802. THE VIN WAS UNKNOWN.
NHTSA complaint #11154569 — an unverified report by a vehicle owner.
at 43,802 milesLAS Vegas, NV
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN CHRYSLER (3175 E SARAH AVENUE, LAS VEGAS, NV), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,802. THE VIN WAS UNKNOWN.
NHTSA complaint #11154569 — an unverified report by a vehicle owner.
at 99,124 milesFulton, MS
UNKNOWN OR OTHER
FAILURE IN KEY AND IGNITION. THE KEY WILL NOT TURN SO THE CAR CAN NOT EVEN BE TOWED. THIS IS SUCH A COMMON FAILURE YET NO RECALL. NOW THE CAR IS STUCK IN A PARKING LOT.60 MILES FROM MY HOME.
NHTSA complaint #11141026 — an unverified report by a vehicle owner.
at 84,000 milesLiverpool, NY
POWER TRAIN
1ST GEAR WILL POP OUT OF GEAR DURING ACCELERATION. INCREASES RISK FACTOR OF ACCIDENT IF VEHICLE POPS OUT OF GEAR WHILE MAKING A TURN WITH ONCOMING TRAFFIC. SERVICE BULLETIN ISSUED BUT NO RECAL EVER ISSUED
NHTSA complaint #11120811 — an unverified report by a vehicle owner.
at 30,000 milesKernersville, NC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE IGNITION LOCKED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN FOR AN EXTENDED PERIOD OF TIME. KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) DIAGNOSED THAT THE ELECTRICAL WIRES CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED MOMENTARILY, BUT THE FAILURE RECURRED. THE DEALER WAS CONTACTED AGAIN AND STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. A SECOND DEALER (ILDERTON DODGE CHRYSLER JEEP RAM, 701 S MAIN ST, HIGH POINT, NC 27260, (336) 804-8536) ALSO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT ISSUED A RECALL FOR THE FAILURE AND SUGGESTED TAKING THE VEHICLE TO THE DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #11093222 — an unverified report by a vehicle owner.
at 80 milesHickory, NC
ELECTRICAL SYSTEM
THE IGNITION THE CAR WILL NOT START AND SHOULD HAVE BEEN RECALLE
NHTSA complaint #11048658 — an unverified report by a vehicle owner.
at 101,000 milesHickory, NC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED TO START AND AN UNUSUAL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
NHTSA complaint #11048684 — an unverified report by a vehicle owner.
at 17,800 milesOakland, CA
UNKNOWN OR OTHER
MY IGNITION IS STICKING IN MY 2004 CHRYSLER CROSSFIRE SEEMS TO BE A COMMON PROBLEM? WHY SHOULD I PAY TO HAVE IT FIXED WHEN IT'S A MANUFACTURING ISSUE ?
NHTSA complaint #11047002 — an unverified report by a vehicle owner.
at 141,000 milesTallahassee, FL
UNKNOWN OR OTHER
CAR SHUT DOWN IN TRAFFIC WOULD NOT START TURN IGNITION DEAD. HAD TO HAVE CAR TOWED AFTER 45MIN TO AND HOUR STARTED. BROKE DOWN IN CITY STREET TRAFFIC. VERY SCARED ON GOING TRAFFIC (STOP)
NHTSA complaint #11016120 — an unverified report by a vehicle owner.
at 141,000 milesTallahassee, FL
ELECTRICAL SYSTEM
CAR SHUT DOWN IN TRAFFIC WOULD NOT START TURN IGNITION DEAD. HAD TO HAVE CAR TOWED AFTER 45MIN TO AND HOUR STARTED. BROKE DOWN IN CITY STREET TRAFFIC. VERY SCARED ON GOING TRAFFIC (STOP)
NHTSA complaint #11016120 — an unverified report by a vehicle owner.
at 141,000 milesTallahassee, FL
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO UNKNOWN DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. THE VIN WAS NOT PROVIDED.
NHTSA complaint #11006504 — an unverified report by a vehicle owner.
at 79,000 milesConway, SC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALSO FAILED TO START ON SEVERAL OCCASIONS. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #10944379 — an unverified report by a vehicle owner.