FaultScore

FaultScore report

1991 Chrysler Imperial problems

Owners have filed 110 complaints about the 1991 Chrysler Imperial with NHTSA between 1995 and 2016. The largest single group is the brakes.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

110

Complaints

7

Crashes reported

0

Fires reported

4

Injuries reported

100,036 mi

Median mileage at failure

Half of reported failures happened before this

0%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

How 1991 compares with every other Chrysler Imperial

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1991 Chrysler Imperial

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 58 52.7%

3 crashes, 0 fires · median 99,018 mi

Suspension 18 16.4%
Fuel & Propulsion 5 4.5%
Steering 4 3.6%

Median failure at 141,000 miles

Airbags 4 3.6%

4 crashes, 0 fires · median 177,560 mi

Electrical System 4 3.6%
Engine & Cooling 4 3.6%
Transmission & Drivetrain 3 2.7%
Equipment & Accessories 2 1.8%
Doors, Latches & Locks 2 1.8%
Body & Structure 2 1.8%
Tires 1 0.9%
Windows, Mirrors & Wipers 1 0.9%
Lights 1 0.9%
Acceleration & Cruise Control 1 0.9%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Antilock/Traction Control/Electronic Limited Slip 40 64.5%
Foundation Components 7 11.3%
AIR Suspension System 5 8.1%
AIR Suspension System 2 3.2%
Shock Absorber 2 3.2%
AIR Conditioner 2 3.2%
Fuel Injection System 2 3.2%
Latch 2 3.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

50,000 – 74,999 miles 3 27.3%
75,000 – 99,999 miles 2 18.2%
100,000 – 149,999 miles 3 27.3%
150,000+ miles 3 27.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 1995 peak 8 Aug 2016

NHTSA investigations into the 1991 Chrysler Imperial

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA95016 Opened 26 May 1995 Closed 24 Jun 1996 SERVICE BRAKES, HYDRAULIC

ABS BRAKING MALFUNCTION

Recalls on the 1991 Chrysler Imperial

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

96V099000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.

Risk: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

91V191000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

THE ANTI-LOCK BRAKE SYSTEM HIGH PRESSURE HOSE MAY LEAK OR DETACH AT ITS CRIMPED END FITTING RESULTING IN THE DISCHARGE OF HYDRAULIC FLUID.

Risk: FLUID DISCHARGE EVENTUALLY CAUSES THE LOSS OF BOTH THEANTI-LOCK BRAKE SYSTEM AND HYDRAULIC ASSIST FOR THE BRAKE SYSTEM, RESULTING ININCREASED LIKELIHOOD OF BRAKE LOCKUP AND INCREASED STOPPING DISTANCES, WHICHCOULD RESULT IN A VEHICLE ACCIDENT.

91V122000

SEAT BELTS:FRONT:ANCHORAGE

FRONT OUTBOARD SAFETY BELT MAY BECOME DIFFICULT TO LATCH AND OR UNLATCH DUE TO A WEBBING STIFFENER ENTERING THE BUCKLE HOUSING AND DISLODGING THE BUCKLE LATCH GUIDE.

Risk: LATCH MAY OPEN DURING ACCIDENT OR SUDDEN STOP, EXPOSINGSEAT OCCUPANT TO INCREASED RISK OF INJURY.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 1996063 24,055 units in Canada

Brakes

Note: Vehicles equipped with Bendix-10 Antilock Brake System (ABS) Vehicles with ABS brakes may experience premature actuator piston seal wear in the ABS hydraulic control unit and/or actuator pump motor deterioration. If this occurs, the ABS function may be lost and reduced power assist may be experienced during vehicle braking. Correction: Vehicles with ABS malfunction will be repaired as necessary. Warranty on all ABS components will be extended to 10 years or 160,000 km (except for the brake actuator piston assembly and the pump-motor assembly which will have lifetime coverage).

Recall 1991157 4,654 units in Canada

Brakes

On certain vehicles equipped with an anti-lock brake system (ABS), the high pressure hose may leak or detach due to inadequate crimping of the hose-to-end fittings. This condition could result in loss of brake power assist and a possible increase in stopping distances. Correction:(526) ABS high pressure hose will be replaced with a hose of different design and construction. (527) four hundred and twenty six of the identified mini vans will also have the ABS pump casting inspected for porosity. Leaking pumps, if found, will be replaced.

Recall 1991106 6,453 units in Canada

Seats And Restraints

ON VEHICLES WITH A 50/50 BENCH SEAT, THE FRONT OUTBOARD PASSENGER SEAT BELT MAY BECOME DIFFICULT TO LATCH AND/ OR UNLATCH DUE TO A BELT WEBBING STIFFENER WHICH COULD ENTER THE BUCKLE HOUSING AND DISLODGE THE BUCKLE LATCH GUIDE. THIS COULD ALSO RESULT IN PARTIAL LATCH ENGAGEMENT. CORRECTION: BUCKLE ASSEMBLY WILL BE REPLACED WITH A REVISED VERSION IF NECESSARY.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 144,000 miles Fort Oglethorpe, GA Crash

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. WHILE DRIVING 15 MPH, THE BRAKES FAILED WHEN THE PEDAL WAS DEPRESSED. THE CONTACT SIDESWIPED ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED SUBSTANTIAL DAMAGES, BUT THE CONTACT'S VEHICLE WAS IN TACT. THREE WEEKS PRIOR TO THE CRASH, THE BRAKES WERE SERVICED BY THE DEALER. THE CONTACT IS AFRAID TO TAKE THE VEHICLE BACK TO THE SAME DEALER; HOWEVER, IT IS THE ONLY CHRYSLER DEALER IN HIS LOCAL AREA. A POLICE REPORT WAS FILED. NHTSA CAMPAIGN ID NUMBERS 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) AND 91V191000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS) WERE REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 144,000.

NHTSA complaint #10226886 — an unverified report by a vehicle owner.

at 177,560 miles Sacramento, CA Crash

AIR BAGS

WHILE DRIVING, THE AIR BAG BLEW IN THE CONSUMERS FACE WITHOUT WARNING. SCC

NHTSA complaint #10009026 — an unverified report by a vehicle owner.

Sacramento, CA Crash

AIR BAGS

WHILE DRIVING, THE AIR BAG DEPLOYED WITHOUT WARNING, HITTING THE CONSUMER IN THE FACE. THE CONSUMER WRECKED THE VEHICLE. SCC

NHTSA complaint #10004701 — an unverified report by a vehicle owner.

Sacramento, CA Crash

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

WHILE DRIVING, THE DRIVER SIDE AIR BAGS DEPLOYED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A POLE. THE DEALER WAS NOTIFIED. PH SCC

NHTSA complaint #10002157 — an unverified report by a vehicle owner.

Sauk City, WI 1 injured

SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

CONSUMER STATED THAT HE IS EXPERIENCING PROBLEMS ON AIR LEVELING SUSPENSION SYSTEM, SUPERFLUOUS SHOCKS, SOLENOIDS,LINES,COMPRESSOR PUMP,MOTOR UNITS, HAVE ALL BEEN REPLACED TO CORRECT PROBLEM, CONSUMER ALSO STATES THERE WAS AN ACCIDENT BUT DOES NOT EXPLAIN IN DETAIL.

NHTSA complaint #564432 — an unverified report by a vehicle owner.

Sauk City, WI 1 injured

SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

CONSUMER STATED THAT HE IS EXPERIENCING PROBLEMS ON AIR LEVELING SUSPENSION SYSTEM, SUPERFLUOUS SHOCKS, SOLENOIDS,LINES,COMPRESSOR PUMP,MOTOR UNITS, HAVE ALL BEEN REPLACED TO CORRECT PROBLEM, CONSUMER ALSO STATES THERE WAS AN ACCIDENT BUT DOES NOT EXPLAIN IN DETAIL.

NHTSA complaint #564432 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Hanover, PA

SERVICE BRAKES

TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE DEALER DIAGNOSED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE PART WAS NO LONGER IN PRODUCTION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10898948 — an unverified report by a vehicle owner.

at 69,069 miles Augusta, ME

SERVICE BRAKES

TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. THE CONTACT STATED THAT THE VARIOUS ABS AND BRAKE LIGHT WARNING INDICATORS RANDOMLY FLASHED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE PART WAS ORDERED ON A SPECIFIC DATE AND WAS NOT AVAILABLE. THE CONTACT WAS NOT ABLE TO OBTAIN THE PART FROM THAT DEALER. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO A SECOND DEALER, BUT THE PART WAS STILL NOT AVAILABLE MONTHS LATER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,069.

NHTSA complaint #10809172 — an unverified report by a vehicle owner.

at 69,070 miles Augusta, ME

SERVICE BRAKES

MY CAR'S ABS SYSTEM HAS FAILED. YOU HAVE TO STEP REALLY HARD ON THE BRAKE PAD TO GET THE CAR TO STOP. THE DEALER HAS TESTED THE VEHICLE AND DETERMINED THAT THE ABS PUMP IS FAILED AND COVERED BY A FEDERAL RECALL 96V099000. THE CAR WAS REPAIRED IN THE 90'S DURING THE RECALL, BUT IT'S FAILED AGAIN. CHRYSLER HAS GUARANTEED THAT THE RECALL WILL BE HONORED REGARDLESS OF WHEN (FOREVER BASICALLY) OR WHO OWNS THE CAR. THE DEALER HAS HAD MY CAR NOW 3 MONTHS STILL WAITING ON PARTS. PLEASE HELP STEP IN AND MAKE CHRYSLER HONOR THE RECALL AND FIX MY CAR.

NHTSA complaint #10790014 — an unverified report by a vehicle owner.

at 199,971 miles Simbury, CT

SERVICE BRAKES

TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,971. UPDATED 1/15/16

NHTSA complaint #10779105 — an unverified report by a vehicle owner.

at 200,000 miles Springfield, OR

STEERING

TL* THE CONTACT OWNED A 1991 CHRYSLER IMPERIAL. THE CONTACT STATED THAT THE VEHICLE WAS EXTREMELY DIFFICULT TO STEER AND HE HAD HEARD A LOUD POPPING NOISE EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE HAD NOT BEEN INSPECTED, DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA complaint #10584517 — an unverified report by a vehicle owner.

Olympia, WA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

1991 CHRYSLER IMPERIAL. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM PUMP MOTOR ASSEMBLY FAILURE. *SMD THE CONSUMER STATED IN APRIL OF 2010, SHE BEGAN HAVING BRAKE ISSUES. UPON RESEARCH, IT WAS DISCOVERED THERE WAS WRITTEN DOCUMENTATION THAT CHRYSLER ISSUED A RECALL FOR THE ABS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ABS PUMP MODULE WAS REPLACED AT A COST OF $ 271.25. THE NEW ABS MODULE STARTED MALFUNCTIONING IN JUNE OF 2012, STARTING WITH SMALL CHIRPING NOISES THEN GROWING LOUDER INTO SQUEALS AND GRINDING FROM THE ABS PUMP MOTOR ITSELF. THE VEHICLE WAS RETURNED TO THE DEALER, WHERE IT WAS DETERMINED THE PUMP HAD FAILED AND A NEW ONE WAS INSTALLED. THE CONSUMER CALLED CHRYSLER TO INFORM THEM, THE PUMP THAT WAS INSTALLED IN 2010 HAD FAILED AND THE VEHICLE WAS IN THE SHOP FOR WARRANTY REPAIR. WHEN THE CONSUMER'S SON PICKED UP THE VEHICLE AND LEFT THE PARKING LOT, THE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST 90% OF ITS ABILITY TO STOP. THE MECHANIC STATED THERE WAS A SHORT IN THE ABS PUMP MOTOR WHICH CAUSED THE BRAKES TO FAIL. AFTER CONTACTING CHRYSLER AGAIN, THEY AUTHORIZED ANOTHER ABS PUMP TO BE INSTALLED. AFTER THE INSTALLATION, THE ABS WARNING LIGHT STARTED ILLUMINATING OFF AND ON INTERMITTENTLY. THE CONSUMER MADE SEVERAL ATTEMPTS TO HAVE THE DEALER RESOLVED THE ISSUE BY HAVING THEM KEEP THE VEHICLE FOR WEEKS AT A TIME, AND WE THE VEHICLE WAS PICKED UP, THE ABS WARNING LIGHT WAS STILL ON. THE CONSUMER LEARNED TO DEAL WITH THE LIGHT, UNTIL ONE DAY, WHILE SHE WAS DRIVING, THE ABS PUMP BEGAN MAKING A LOUD GRINDING NOISE AND STOPPED ALL TOGETHER. CHRYSLER ADVISED THE CONSUMER TO TAKE THE VEHICLE TO A REPAIR SHOP OF HER CHOICE. THE CONSUMERS MECHANIC DIAGNOSED THE PROBLEM AS A FAULTY ABS PUMP. WHEN CHRYSLER WAS CONTACTED AGAIN, THE CONSUMER WAS INFORMED THE PART WAS NO LONGER AVAILABLE. HOWEVER, THE REPAIR SHOP STATED THEY HAD ONE. CHRYSLER CLAIMED, THEY WERE UNABLE TO LOCATE THE PUMP UNDER WARRANTY, AND THEY WERE CLOSING THE CASE.

NHTSA complaint #10556686 — an unverified report by a vehicle owner.

Olympia, WA

SERVICE BRAKES, HYDRAULIC

1991 CHRYSLER IMPERIAL. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM PUMP MOTOR ASSEMBLY FAILURE. *SMD THE CONSUMER STATED IN APRIL OF 2010, SHE BEGAN HAVING BRAKE ISSUES. UPON RESEARCH, IT WAS DISCOVERED THERE WAS WRITTEN DOCUMENTATION THAT CHRYSLER ISSUED A RECALL FOR THE ABS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ABS PUMP MODULE WAS REPLACED AT A COST OF $ 271.25. THE NEW ABS MODULE STARTED MALFUNCTIONING IN JUNE OF 2012, STARTING WITH SMALL CHIRPING NOISES THEN GROWING LOUDER INTO SQUEALS AND GRINDING FROM THE ABS PUMP MOTOR ITSELF. THE VEHICLE WAS RETURNED TO THE DEALER, WHERE IT WAS DETERMINED THE PUMP HAD FAILED AND A NEW ONE WAS INSTALLED. THE CONSUMER CALLED CHRYSLER TO INFORM THEM, THE PUMP THAT WAS INSTALLED IN 2010 HAD FAILED AND THE VEHICLE WAS IN THE SHOP FOR WARRANTY REPAIR. WHEN THE CONSUMER'S SON PICKED UP THE VEHICLE AND LEFT THE PARKING LOT, THE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST 90% OF ITS ABILITY TO STOP. THE MECHANIC STATED THERE WAS A SHORT IN THE ABS PUMP MOTOR WHICH CAUSED THE BRAKES TO FAIL. AFTER CONTACTING CHRYSLER AGAIN, THEY AUTHORIZED ANOTHER ABS PUMP TO BE INSTALLED. AFTER THE INSTALLATION, THE ABS WARNING LIGHT STARTED ILLUMINATING OFF AND ON INTERMITTENTLY. THE CONSUMER MADE SEVERAL ATTEMPTS TO HAVE THE DEALER RESOLVED THE ISSUE BY HAVING THEM KEEP THE VEHICLE FOR WEEKS AT A TIME, AND WE THE VEHICLE WAS PICKED UP, THE ABS WARNING LIGHT WAS STILL ON. THE CONSUMER LEARNED TO DEAL WITH THE LIGHT, UNTIL ONE DAY, WHILE SHE WAS DRIVING, THE ABS PUMP BEGAN MAKING A LOUD GRINDING NOISE AND STOPPED ALL TOGETHER. CHRYSLER ADVISED THE CONSUMER TO TAKE THE VEHICLE TO A REPAIR SHOP OF HER CHOICE. THE CONSUMERS MECHANIC DIAGNOSED THE PROBLEM AS A FAULTY ABS PUMP. WHEN CHRYSLER WAS CONTACTED AGAIN, THE CONSUMER WAS INFORMED THE PART WAS NO LONGER AVAILABLE. HOWEVER, THE REPAIR SHOP STATED THEY HAD ONE. CHRYSLER CLAIMED, THEY WERE UNABLE TO LOCATE THE PUMP UNDER WARRANTY, AND THEY WERE CLOSING THE CASE.

NHTSA complaint #10556686 — an unverified report by a vehicle owner.

at 82,000 miles Springfield, OR

STEERING

TL*THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. THE CONTACT STATED THAT THE LINKAGE FOR THE TRANSMISSION DISCONNECTED FROM THE STEERING COLUMN WHILE SHE WAS DRIVING APPROXIMATELY 15 MPH. THE FAILURE WAS NOT DIAGNOSED BY A MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000.

NHTSA complaint #10341622 — an unverified report by a vehicle owner.

Grand Island, NE

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

EMAILED REC'D ON BEHALF OF (NE) ISSUE WITH CHRYSLER CORPORATION CAR WARRANTY FOR HIS 1991 CHRYSLER IMPERIAL EXPERIENCED SEVERAL ABS BRAKE REPAIRS *TGW THE CONSUMER STATED THE DEALERSHIP DID NOT REPAIR IS VEHICLE PROPERLY AND THEY CHARGED HIM FOR LABOR THREE TIMES. THE CONSUMER STATED HE ALMOST RAN A RED LIGHT THREE WEEKS AGO BECAUSE THE BRAKES HAD FAILED AGAIN. THE CONSUMER FINALLY WENT TO A REPAIR SHOP WHERE THEY REPLACED THE ABS HYDRAULIC UNIT AND ABS PUMP. THE CONSUMER STATED CHRYSLER SENT A CHECK FOR $700.00, HE IS REQUESTING THE FULL AMOUNT FOR THE ABS REPAIRS.( RECALL 96V099000)

NHTSA complaint #10336961 — an unverified report by a vehicle owner.

at 50,000 miles Raleigh, NC

SERVICE BRAKES, HYDRAULIC

1991 CHRYSLER IMPERIAL ABS BRAKE SYSTEM FAILURE IN 2005 A DEALERSHIP SUPPOSED TO REPAIR UNDER RECALL BUT SYSTEM HAS FAILED AGAIN JANUARY 2009. CHRYSLER REFUSES TO REPAIR, CAR HAS 50,000 MILES ON IT. REQUEST ASSISTANCE TO GET CHRYSLER TO REPAIR.

NHTSA complaint #10261440 — an unverified report by a vehicle owner.

at 144,000 miles Fort Oglethorpe, GA Crash

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. WHILE DRIVING 15 MPH, THE BRAKES FAILED WHEN THE PEDAL WAS DEPRESSED. THE CONTACT SIDESWIPED ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED SUBSTANTIAL DAMAGES, BUT THE CONTACT'S VEHICLE WAS IN TACT. THREE WEEKS PRIOR TO THE CRASH, THE BRAKES WERE SERVICED BY THE DEALER. THE CONTACT IS AFRAID TO TAKE THE VEHICLE BACK TO THE SAME DEALER; HOWEVER, IT IS THE ONLY CHRYSLER DEALER IN HIS LOCAL AREA. A POLICE REPORT WAS FILED. NHTSA CAMPAIGN ID NUMBERS 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) AND 91V191000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS) WERE REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 144,000.

NHTSA complaint #10226886 — an unverified report by a vehicle owner.

at 103,000 miles Walled Lake, MI

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TL*THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. WHILE DRIVING 50 MPH, THE CONTACT HAD TO EXCESSIVELY APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. A PROFESSIONAL TECHNICIAN REPLACED THE BRAKE SYSTEM AND NOTICED WIRES STICKING OUT OF THE ANTILOCK CONTROL UNIT. THE DEALER STATED THAT HER VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK). THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 103,000.

NHTSA complaint #10223138 — an unverified report by a vehicle owner.

Peoria, IL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE, AND MECHANIC STATED THERE WAS RECALL 91V191000 CONCERNING BRAKE LINE FAILURE. HOWEVER, RECALL REPAIRS HAD NOT BEEN PERFORMED BECAUSE DEALER DID NOT HAVE THE PARTS. *AK *PH

NHTSA complaint #10048028 — an unverified report by a vehicle owner.

at 98,000 miles Portland, OR

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

AT 98,000 MI VEHICLE WAS TAKEN TO DEALER FOR ABS BRAKE SYSTEM FAILURE REPAIR. DEALER DID ONLY WHAT WAS REQUIRED ON THE RECALL. IT WAS ONLY A PARTIAL REPAIR, AND CONSUMER DID NOT GET MORE THAN 40,000 MILES OUT OF THE REPAIRS. ABS BRAKES WERE STILL OPERATING POORLY.

NHTSA complaint #10044558 — an unverified report by a vehicle owner.

at 100,036 miles Tulare, CA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

I HAVE READ ABOUT THE RECALL ON THE ABS SYSTEM FOR THE CHRYSLER IMPERIAL. I PURCHASED A 1991 IMPERIAL IN FEBRUARY OF 2000. IN MAY OF 2000 I HAD TO HAVE SOME REPAIR WORK DONE ON THE BRAKE SYSTEM. SUCH AS REPLACEMENT OF THE PUMP MOTOR AND THE ACCUMULATOR FOR THE AMOUNT OF $623.61 LABOR AND PARTS. ONCE AGAIN IN NOVEMBER OF 2002 I HAD TO HAVE THE ACCUMULATOR PRESSURE SWITCH REPLACED, LISTED AS DUAL FUNCTION PRESSURE SWITCH HOLDING PRESSURE AT 2000 PSI. THIS REPAIR JOB COST ME $466.82 OUT OF POCKET INCLUDING LABOR AND PARTS. I WOULD LIKE TO KNOW IF I QUALIFY UNDER THE RECALL FOR REIMBURSEMENT CONSIDERING THE VEHICLE WAS NOT 10 YEARS OLD AND THE MILEAGE WAS JUST AT 100036 IN MAY OF 2000 AND 120331 IN NOVEMBER OF 2002. TO THIS DAY I AM STILL HAVING PROBLEMS WITH THE BRAKE SYSTEM. AS OF NOW THE ANTI-LOCK LIGHT WILL NOT GO OFF AFTER STARTING THE VEHICLE. I AM TO AFRAID TO TAKE IT BACK TO A CHRYSLER DEALERSHIP FOR I CAN NOT AFFORD ANOTHER 400 TO 600 DOLLARS OUT OF POCKET. PLEASE INFORM OF MY STATUS WITH THIS SITUATION.

NHTSA complaint #10038790 — an unverified report by a vehicle owner.

at 177,560 miles Sacramento, CA Crash

AIR BAGS

WHILE DRIVING, THE AIR BAG BLEW IN THE CONSUMERS FACE WITHOUT WARNING. SCC

NHTSA complaint #10009026 — an unverified report by a vehicle owner.

Sacramento, CA Crash

AIR BAGS

WHILE DRIVING, THE AIR BAG DEPLOYED WITHOUT WARNING, HITTING THE CONSUMER IN THE FACE. THE CONSUMER WRECKED THE VEHICLE. SCC

NHTSA complaint #10004701 — an unverified report by a vehicle owner.

Indianapolis, IN

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

CONSUMER STATED THAT THE FUEL RAIL CRACKED WITHOUT WARNING GAS TO LEAK ONTO THE ENGINE. DEALER NOTIFIED. TS

NHTSA complaint #10003708 — an unverified report by a vehicle owner.

Sacramento, CA Crash

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

WHILE DRIVING, THE DRIVER SIDE AIR BAGS DEPLOYED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A POLE. THE DEALER WAS NOTIFIED. PH SCC

NHTSA complaint #10002157 — an unverified report by a vehicle owner.

Scottsbluff, NE

POWER TRAIN:AUTOMATIC TRANSMISSION

UNDER 25 MPH, TRANSMISSION FAILED, NO REVERSE, NO FOWARD GEARS. DT

NHTSA complaint #768618 — an unverified report by a vehicle owner.

Sauk City, WI

SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

CONSUMER STATES THAT THE COMPUTER ASSISTED, AIR COMPRESSED AIR RIDE LOAD LEVELING SYSTEM IS NOT A VALID DESIGNED SYSTEM AND IS NOT ROADWORTHY, CONSUMER IS REQUESTING THE PROBLEMS WITH THIS SYSTEM BE REPAIRED. *SLC

NHTSA complaint #564580 — an unverified report by a vehicle owner.

Sauk City, WI 1 injured

SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

CONSUMER STATED THAT HE IS EXPERIENCING PROBLEMS ON AIR LEVELING SUSPENSION SYSTEM, SUPERFLUOUS SHOCKS, SOLENOIDS,LINES,COMPRESSOR PUMP,MOTOR UNITS, HAVE ALL BEEN REPLACED TO CORRECT PROBLEM, CONSUMER ALSO STATES THERE WAS AN ACCIDENT BUT DOES NOT EXPLAIN IN DETAIL.

NHTSA complaint #564432 — an unverified report by a vehicle owner.

Madison, WI

SUSPENSION

COMPUTER SYSTEM FOR SUSPENSION IS FAULTY. DEALER CONTACTED.*AK

NHTSA complaint #8006286 — an unverified report by a vehicle owner.

Sauk City, WI 1 injured

SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

CONSUMER STATED THAT HE IS EXPERIENCING PROBLEMS ON AIR LEVELING SUSPENSION SYSTEM, SUPERFLUOUS SHOCKS, SOLENOIDS,LINES,COMPRESSOR PUMP,MOTOR UNITS, HAVE ALL BEEN REPLACED TO CORRECT PROBLEM, CONSUMER ALSO STATES THERE WAS AN ACCIDENT BUT DOES NOT EXPLAIN IN DETAIL.

NHTSA complaint #564432 — an unverified report by a vehicle owner.

LA Mirada, CA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE DRIVING OUT OF DRIVEWAY AT ABOUT 20 MPH CONSUMER TRIED TO PUT ON BRAKES, AND VEHCILE WOULD NOT STOP. CONSUMER HAD TO PUMP AND PUMP PEDAL TO GET VEHCILE TO STOP, PUMPING HELPED MAKE CAR STOP. IF ON THE HIGWAY THIS COULD HAVE CAUSED INJURY.

NHTSA complaint #873606 — an unverified report by a vehicle owner.