FaultScore report
Owners have filed 62 complaints about the 1992 Chrysler Imperial with NHTSA between 1995 and 2020. The largest single group is the brakes.
62
Complaints
1
Crashes reported
0
Fires reported
2
Injuries reported
127,256 mi
Median mileage at failure
Half of reported failures happened before this
0%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 140,000 miles
Median failure at 98,000 miles
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
ABS BRAKING MALFUNCTION
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Risk: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
STEERING: STEERING WHEEL/HANDLE BAR
THE ZINC PLATING OPERATION PERFORMED ON THE UPPER STEERING COLUMN SHAFT COUPLING BOLT CAUSED HYDROGEN EMBRITTLEMENT AND BREAKAGE OF THE BOLT.
Risk: FRACTURES OF THE UPPER STEERING COLUMN SHAFT COUPLINGBOLT RESULT IN A LACK OF COUPLING LOAD ON THE SHAFT AND LOSS OF STEERINGCONTROL.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Brakes
Note: Vehicles equipped with Bendix-10 Antilock Brake System (ABS) Vehicles with ABS brakes may experience premature actuator piston seal wear in the ABS hydraulic control unit and/or actuator pump motor deterioration. If this occurs, the ABS function may be lost and reduced power assist may be experienced during vehicle braking. Correction: Vehicles with ABS malfunction will be repaired as necessary. Warranty on all ABS components will be extended to 10 years or 160,000 km (except for the brake actuator piston assembly and the pump-motor assembly which will have lifetime coverage).
Steering
A steering column coupling bolt may fracture due to hydrogen embrittlement, causing loss of clamping load on the steering column shaft coupling with resultant loss of steering control. Correction: Zinc plated steering column coupling bolts will be replaced with a phosphate coated bolt.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1992 CHRYSLER IMPERIAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE SWERVED OFF THE ROAD INTO A VINEYARD. THERE WERE NO OTHER VEHICLES INVOLVED IN THE CRASH. THE CONTACT SUSTAINED MAJOR INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. AFTER THE CRASH, THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY STATED THAT THE BRAKES FAILED DUE TO THE RETAINING CLIP BEING IMPROPERLY INSTALLED. THE DEALER ALSO STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). HE CALLED THE DEALER AND HAD THE VEHICLE TOWED TO ANOTHER DEALER. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 162,021. UPDATED 020209 *BF THE CONSUMER WAS INFORMED THAT THE RETAINING PIN THAT CONNECTED THE BRAKE PEDAL TO THE BRAKE PISTON ROD HAD FALLEN OUT DUE TO A MISSING RETAINING CLIP. UPDATED 02/03/09.
NHTSA complaint #10244147 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS:BRAKES ARE VERY HARD, HAVE TO PRESS VERY HARD ON PEDAL TO BRING TO STOP;DRIVER INJURED MEDITORSAL BONE IN RIGHT FOOT BECAUSE OF PRESSING HARD ON BRAKE PEDAL
NHTSA complaint #970067 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
SERVICE BRAKES
TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 1992 CHRYSLER IMPERIAL. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE ENGINE MADE AN ABNORMAL NOISE WITHOUT WARNING. UPON DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE CONTACT'S FRIEND WOULD HAD TO DEPRESS THE BRAKE PADDLE WITH GREAT EFFORT, AS THE BRAKE FAILURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE ABS SYSTEM. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. UPON FURTHER INVESTIGATION THE CONTACT ASSOCIATED RECALL NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC) WITH THE FAILURE. THE FAILURE MILEAGE WAS 247,053.
NHTSA complaint #11302259 — an unverified report by a vehicle owner.
SERVICE BRAKES
POWER BRAKES STOPPED WORKING ON THE WAY HOME DRIVING 35 MPH. HAD TO PRESS VERY HARD TO GET THE BRAKES TO START TO SLOW THE CAR. TOLD THAT THE ABS PUMP MOTOR HAD BURNED OUT AND IS COVERED BY RECALL 685. DEALER SAID THEY HAD NO ONE WHO COULD WORK ON IT . CHRYSLER SAYS THEY WILL NOT HONOR THE RECALL ON NOVEMBER 2 2015 ON THE PHONE. THE CAR IS TO OLD AND RECALL ONLY GOOD FOR TEN YEARS . READ THE RECALL AND IT SAYS THIS PART IS GUARANTEE FOR THE LIFETIME OF THE CAR OTHER PARTS ONLY FOR TEN YEARS.
NHTSA complaint #10787853 — an unverified report by a vehicle owner.
SERVICE BRAKES
WE HAVE A 1992 CHRYSLER IMPERIAL THAT HAS A RECALL NO.# 685 FOR ABS LIFETIME. LARRY H. MILLER CHRYSLER JEEP TUCSON. REFUSES TO FIX THE RECALL. IT'S NOT SAFE TO DRIVE ON THE ROAD. THEY ARE THREATENING TO FILE A ABANDON VICH. TO CLAIM IT AND SELL IT. I CANNOT DRIVE IT OFF THE LOT UNTIL IT IS FIXED. I NEED SOME HELP. CAN ANYONE HELP WITH THIS PROBLEM? IF I TOW IT AND SELL IT. IT IS STILL UNSAFE TO DRIVE IF NOT FIXED FOR OTHER OWNER. CAN YOU HELP?
NHTSA complaint #10783784 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1992 CHRYSLER IMPERIAL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT IT WAS STIFF AND HE HAD TO LET THE VEHICLE COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ACUTE PISTON PUMP REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 104,000.
NHTSA complaint #10507079 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1992 CHRYSLER IMPERIAL. THE CONTACT WAS DRIVING 35 MPH WHEN THE BRAKES FAILED. THE CONTACT TRIED TO DEPRESS THE BRAKE PEDAL BUT THE PEDAL WENT TO THE FLOORBOARD ABNORMALLY AND THE VEHICLE WOULD NOT STOP. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE BRAKES WOULD HAVE TO BE BLED. THE DEALER ALSO STATED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK) BUT THE PART NEEDED TO COMPLETE THE RECALL REPAIR WAS NO LINGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000.
NHTSA complaint #10467039 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1992 CHRYSLER IMPERIAL. THE CONTACT STATED WHEN ATTEMPTING TO EXIT A PARKING SPACE, THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL, AND THEN THE BRAKES FAILED. A TECHNICIAN FROM THE DEALER CONCLUDED THAT THE ABS PUMP MOTOR FAILED. HE THEN ADDED THAT BECAUSE OF THE AGE OF THE VEHICLE, THEY WOULD NOT PROVIDE A FREE REMEDY. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 107,000.
NHTSA complaint #10285604 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1992 CHRYSLER IMPERIAL. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE SWERVED OFF THE ROAD INTO A VINEYARD. THERE WERE NO OTHER VEHICLES INVOLVED IN THE CRASH. THE CONTACT SUSTAINED MAJOR INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. AFTER THE CRASH, THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY STATED THAT THE BRAKES FAILED DUE TO THE RETAINING CLIP BEING IMPROPERLY INSTALLED. THE DEALER ALSO STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). HE CALLED THE DEALER AND HAD THE VEHICLE TOWED TO ANOTHER DEALER. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 162,021. UPDATED 020209 *BF THE CONSUMER WAS INFORMED THAT THE RETAINING PIN THAT CONNECTED THE BRAKE PEDAL TO THE BRAKE PISTON ROD HAD FALLEN OUT DUE TO A MISSING RETAINING CLIP. UPDATED 02/03/09.
NHTSA complaint #10244147 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ABS LIGHT ILLUMINATED. THERE IS A NHTSA RECALL, # 96V099000 ON THE VEHICLE REGARDING THE ANTILOCK BRAKES. THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THEIR LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE. UPDATED 04/11/06.
NHTSA complaint #10153809 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT NIGHT WITH HEADLIGHTS ON THEY CUT OFF WITHOUT PRIOR WARNING, LEAVING CONSUMER WITHOUT VISIBILITY OF THE ROAD. VEHICLE WAS TOWED TO THE CONSUMER'S HOUSE. DEALERSHIP WAS NOTIFIED. *AK CHRYSLER DEALER REPLACED LITE SWITCH.
NHTSA complaint #10094415 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS RECALL, THE DEALER STATED THAT IT WOULD BE A CHARGE TO TELL THE CONSUMER IF THE ABS WAS DEFECTIVE. THEY COULD NOT TELL IF THE RECALL PART FAILED UNTIL ADDITIONAL WORK WAS PERFORMED. 96V099000.
NHTSA complaint #10091418 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE.
NHTSA complaint #10059479 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING AT ANY SPEED BRAKE LIGHT STAYED ON AT ALL TIMES. CONSUMER DID NOT HAVE TO TOUCH THE BRAKE PEDAL FOR BRAKE LIGHT TO ILLUMINATE. VEHICLE HAD THIS PROBLEM BEFORE, AND BRAKE LIGHT SWITCH WAS REPLACED ONCE. A CERTIFIED MECHANIC STATED THAT MASTER CYLINDER MALFUNCTIONED. *AK THE MANUFACTURER SUGGESTED THAT THE CONSUMER TAKE THE VEHICLE TO ANOTHER DEALERSHIP. THE DEALERSHIP PUT A SPRING ON THE BRAKE PEDAL AND SUGGESTED THE ENTIRE BRAKE PEDAL MAY NEED TO BE REPLACED. THE FIRST REPAIR WHICH WAS THE SWITCH LASTED ABOUT THREE DAYS.
NHTSA complaint #10044488 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WHILE DRIVING AT ANY SPEED BRAKE LIGHT STAYED ON AT ALL TIMES. CONSUMER DID NOT HAVE TO TOUCH THE BRAKE PEDAL FOR BRAKE LIGHT TO ILLUMINATE. VEHICLE HAD THIS PROBLEM BEFORE, AND BRAKE LIGHT SWITCH WAS REPLACED ONCE. A CERTIFIED MECHANIC STATED THAT MASTER CYLINDER MALFUNCTIONED. *AK THE MANUFACTURER SUGGESTED THAT THE CONSUMER TAKE THE VEHICLE TO ANOTHER DEALERSHIP. THE DEALERSHIP PUT A SPRING ON THE BRAKE PEDAL AND SUGGESTED THE ENTIRE BRAKE PEDAL MAY NEED TO BE REPLACED. THE FIRST REPAIR WHICH WAS THE SWITCH LASTED ABOUT THREE DAYS.
NHTSA complaint #10044488 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PROBLEMS WITH BRAKE SYSTEM ON VEHICLE. SEE 10026352, 10024968, 10015306.*MR CONSUMER WANTED TO BE REIMBURSED THE $502.33 FOR THE ABS WORK PERFORMED. *PH *JB THE PEDAL WAS HARD TO PUSH.
NHTSA complaint #10041857 — an unverified report by a vehicle owner.
SUSPENSION
WHEN THE VEHICLE HIT A BUMP, IT SUDDENLY ACCELERATED. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM.
NHTSA complaint #10032523 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REPLACEMENT OF ABS PUMP SYSTEM. *MR ABS LIGHT WAS ON AND THE PEDAL WAS HARD TO PUSH TO MAKE A STOP. DEALER REPLACED ABS PUMP ASSEMBLY AT CONSUMER'S EXPENSE. DEALER WOULD NOT HONOR RECALL REPAIRS BECAUSE THE RECALL WAS OVER. *TT
NHTSA complaint #10026352 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL REGARDING THE ABS PUMP SYSTEM. *MR THE CONSUMER EXPERIENCED A PROBLEM WITH THE ABS LIGHT AND THE BRAKE PEDAL WAS HARD TO STOP. THE ABS PUMP ASSEMBLY WAS REPLACED. *SCC
NHTSA complaint #10024968 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE CONSUMER WANTED TO BE REIMBURSED FOR A FAULTY ANTI-LOCK BRAKE SYSTEM WHICH WAS REPAIRED AT HER EXPENSE, HOWEVER THERE WAS A RECALL REGARDING THE ISSUE, BUT CONSUMER WAS TOLD BY THE MANUFACTURER, SHE WAS NOT ENTITLED TO BE REIMBURSED SINCE THE RECALL WAS OVER. *AK *JB
NHTSA complaint #10015306 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING CONSUMER COULD SMELL FUEL. CONSUMER STATES HE PULLED OVER AND NOTICED FUEL COMING OUT OF FUEL RAIL ON TOP OF ENGINE. CONSUMER FILLS THIS IS VERY UNSAFE COULD CATCH FIRE. CHRYSLER IS AWARE OF THE PROBLEM. INFORMATION. TS JG
NHTSA complaint #8023795 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
96 V 099 000/ANTI SKID SYSTEM; ABS PUMP MOTOR ASSEMBLY WAS REPLACED ON FOUR OCCASIONS SINCE RECALL REPAIRS WERE DONE. CURRENTLY, PROBLEM REOCCURRING. *AK
NHTSA complaint #8018128 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES ARE LOCKING UP, CONSUMER CAN NOT STOP CAR. CONSUMER HAD TO HIT A CURVE TO AVOID HITTING A PEDESTRIAN. CUMMULATOR HOLD PRESSURIZED BRAKE FLUID, AND WITHOUT CUMMULATOR ABS SWITCH WON'T WORK. DEALER REFUSED TO FIX CUMMULATOR.
NHTSA complaint #889782 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER CONTINUED TO HAVE ABS FAILURE EVEN AFTER THE RECALL REPAIR, DEALER REFUSES TO SERVICE CAR UNDER 10 YEAR OR 100,000 MILE WARRENTY BECAUSE THEY SAID IT'S TOO OLD. NLM (96V-099)
NHTSA complaint #552291 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
STRONG ODOR OF GASOLINE. CHRYSLER SAYS VEHICLE YEAR FROM 1993- 1997 HAS BEEN RECALLED BUT NOT THE 1992 YEAR BUT THAT CAR SHOULD NOT BE DRIVEN BECAUSE OF FIRE POSSIBILITY. HAVE BEEN WAITING ON PARTS FROM CHRYSLER FOR ABOUT 6 WEEKS. THE REASON GIVEN IS THAT THERE ARE SO MANY FAILURES THAT PARTS ARE DISTRIBUTED BY WAITING LIST. IF CAR IS UNSAFE TO DRIVE THEN IT PROBABLY SHOULD BE RECALLED.
NHTSA complaint #717988 — an unverified report by a vehicle owner.
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
INTERMITTENTLY THE ALARM ACTIVATES, CAUSING THE VEHCILE TO STALL AND SHUT DOWN. DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM.
NHTSA complaint #846712 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
AIR SHOCKS WENT OUT SEVERAL TIMES. DEALER HAD REPAIRD VEHICLE. ALSO, MANUFACTURER HAS BEEN NOTIFIED.
NHTSA complaint #838890 — an unverified report by a vehicle owner.