18 of the
1,332 complaints about the 2004 Chrysler Pacifica are about the
braking system — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
78,000 miles.
EMERGENCY BRAKE RELEASE LEVER KEEPS BRAKING. 3 TIMES FOR ME OVER THE YEARS. I SEE MANY REPLACEMENT PARTS BEING SOLD ON EBAY. I'VE BEEN DRIVING FOR 60 YEARS AND NEVER HAD A CAR WHERE THIS HAPPENS. CHECK CHRYSLER RECORDS TO SEE HOW MANY REPLACEMENT RELEASE LEVERS SOLD. IS THIS NORMAL? WHEN BROKEN, CANNOT RELEASE AND POSSIBLY NOT CORRECTLY USE EMERGENCY BRAKE. ALSO THERE IS THIS STEEL ROD AND BROKEN LEVER DANGLING INTO DRIVERS FEET. PROBLEM IS DESIGN OF LEVER. IT HAS TWO THIN SIDES THAT PIVOT ON SOMETHING IN THE CAR. THESE SIDES CANNT TAKE THE FORCE OVER TIME OF CONSTANT AND REASONABLE USE. SEE PICTURES OF BROKEN LEVER AND NEW LEVER. HOW MANY OTHER CHRYSLER MODELS?
NHTSA complaint #10909411 — an unverified report by a vehicle owner.
at 150,000 milesRomeo, MICrash1 injured
SERVICE BRAKES
ON WEDNESDAY NIGHT (13 JULY 16), SE MICHIGAN HAD SEVERE THUNDERSTORMS AND STREET FLOODING. I DROVE THROUGH THIS FOR AT LEAST 6 MILES. THE NEXT MORNING AS I WAS LEAVING FOR WORK, I GOT INTO THE CAR, BUCKLED MY SEAT BELT AND PUT THE CAR INTO REVERSE. THERE WAS A LOUD "CRUNCHING" NOISE BUT NO MOVEMENT. I PUT THE CAR IN PARK, GOT OUT TO SEE IF THERE WAS ANYTHING BEHIND THE CAR TO MAKE THAT NOISE BUT THERE WASN'T. I GOT BACK IN THE CAR, BUCKLED UP, PUT THE CAR'S GEAR INTO REVERSE AGAIN. NO MOVEMENT, BUT AN INCREDIBLY LOUD SCREECHY, WHINY NOISE COULD BE HEARD 4 TOWNHOUSES AWAY. I BARELY TAPPED THE ACCELERATOR AND THE CAR SHOT BACKWARDS OUT OF THE SPACE, ACROSS THE LOT, UP OVER A CURB, THROUGH A FLOWER BED, TAKING OUT A LARGE, WOODEN SIGN AND STOPPING ONLY WHEN THE VEHICLE CRASHED INTO A TREE. NO AIR BAGS DEPLOYED AT ALL. POLICE AND EMTS WERE CALLED TO THE SCENE. I WAS TRANSFERRED BY AMBULANCE TO A LOCAL HOSPITAL. I AM NOT FAMILIAR WITH THE VEHICLE'S SYSTEMS, BUT I WOULD THINK THIS WAS A THROTTLE ISSUE. FOR THE FEW SECONDS THE CAR WAS MOVING IN REVERSE, I WAS STOMPING ON THE BRAKE PEDAL. THE BRAKES WERE "STIFF" AND THE PEDAL WOULD ONLY GO HALF WAY TO THE FLOORBOARDS. WITNESSES STATED THE CAR SHOT OUT OF THE PARKING SPACE "LIKE A BULLET" AND/OR "LIKE A ROCKET" AND THAT THERE WAS NO WAY TO STOP THE CAR AT THAT SPEED.
NHTSA complaint #10888401 — an unverified report by a vehicle owner.
at 110,000 milesCincinnati, OH
SERVICE BRAKES
HUSBAND TOOK CAR IN TO HAVE MOTOR MOUNTS FIXED. HAVE BEEN BAD SINCE WE BOUGHT THE CAR, ON 1/28/12. ALONG WITH A LOT OF OTHER ISSUES WE DIDN'T UNDERSTAND. AC STOPPED WORKING. STALLED WHILE DRIVING 55 MPH., ALWAYS SHOOK AFTER A CERTAIN SPEED, ELECTRICAL, CAR JERKED FORWARD AT A STOP, TIRE PRESSURE ALWAYS READ 2-3 TIRES LOW EVEN AFTER HAVING NEW TIRES PUT ON AND ALIGNED. DEFOG NEVER WORKED. WEIRD SOUND IN FRONT OF SUSPENSION, POWER TRAIN MODULE, ETC., ETC. BUT THE WORST OF ALL IS WHEN WE TRIED TO HAVE THE MOTOR MOUNTS FIXED BACK IN DECEMBER . CAR GUY FIXED MOTOR MOUNTS, HUSBAND DROVE CAR HOME, LATER THAT NIGHT WENT WITH KIDS FOR ICE CREAM, CAME OUT AND CAR WOULD NOT START. HAD IT TOWED BACK, WORKED ON IT FOREVER COULD NOT FIGURE OUT, THEN HAD IT TOWED AGAIN 2 WEEKS LATER, TO ANOTHER SHOP, WHERE THEY SAID THE CAR WAS DONE! THE ENGINE CRADLE WAS SO RUSTED THAT THEY WOULDN'T EVEN LET US TAKE THE CAR, BECAUSE IT WAS SO BAD! NOT SURE IF I AM UNDER THE EXTENDED WARRANTY, BUT WOULD HOPE THAT CHRYSLER TAKES CARE OF ALL THE PEOPLE, WHO HAVE ENDURED ALL OF THESE PROBLEMS, AND EXPENSES ASSOCIATED WITH ALL! BEFORE SOMEONE GETS REALLY REALLY HURT, DIES, OR KILLS SOMEONE ELSE!
NHTSA complaint #10680321 — an unverified report by a vehicle owner.
at 156,000 milesKiefer, OK
SERVICE BRAKES
ALL OF THE DASH LIGHTS, ABS, BRAKE, INTERIOR LIGHTS, HEADLIGHTS HAVE BEEN FLICKERING FOR A SOLID 3 DAYS. I WAS DRIVING AT NIGHT ON A NON-LIT STRETCH OF ROAD WHEN ALL MY LIGHTS WENT OUT, INSIDE AND OUT WITH A CAR APPROACHING FROM THE OTHER DIRECTION. I TRIED TO USE MY HIGH BEAMS AND THEY WERE OUT TOO. I HAD MY CHILDREN AND HAD TO PULL OVER. I HAVE READ REVIEWS AND THIS SEEMS TO BE A HUGE PROBLEM WITH THESE CARS YET NO RECALL? WHY? THIS IS SO DANGEROUS! THIS IS MY MAIN VEHICLE I DRIVE FOR WORK AND WITH MY FAMILY. I KNOW AM SCARED TO DRIVE IT AND WHAT PEOPLE HAVE STATED ITS HARD AND EXPENSIVE TO FIX!
NHTSA complaint #10679417 — an unverified report by a vehicle owner.
at 150,000 milesBrainer, MN
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE JERKED FORWARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10677095 — an unverified report by a vehicle owner.
at 99,000 milesWashington, DC
SERVICE BRAKES
I WAS DRIVING WITH MY MOTHER AND MY THREE KIDS IN THE CAR AND WHILE I WAS DRIVING A STRUT ROD (METAL POLE) CAME THRU MY HOOD SO I HAVE A HOLE IN THE HOOD OF MY CAR WITH A METAL POLE STICKING OUT.. NEVER SEEN NOTHING LIKE IT..THE AUTO MECHANIC SAID IT IS DANGEROUS WE COULD HAVE BEEN KILLED.. DIDN'T EVEN REALIZE MY BACK BRAKE CYLINDER IS LEAKING FLUID BRAKES WENT DOWN TO THE FLOOR....
NHTSA complaint #10471835 — an unverified report by a vehicle owner.
at 82,500 milesLouisville, KY
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2004 CHRYSLER PACIFICA. IN THE PAST 3 MONTHS WE HAVE REPLACED THE MOTOR MOUNTS AND THE ANTILOCK BRAKING SYSTEM MODULE. WE NOW HAVE A THROWN ROD IN THE MOTOR OR A MAJOR CYLINDER PROBLEM. THE VEHICLE ONLY HAS 80,000 MILES ON IT AND WE MAINTAIN IT REGULARLY. ARE THERE ANY OTHER PROBLEMS THAT ARE COMMON FOR THIS VEHICLE?
NHTSA complaint #10314986 — an unverified report by a vehicle owner.
Delmar, NY
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
2004 CHRYSLER PACIFICA HAS A PROBLEM WITH THE MOTOR MOUNTS. CONSUMER STATES THE MOUNTS HAVE BEEN ON BACK ORDER SINCE DEC. 2008. *NJ THE CONSUMER STATED A NOISE WAS HEARD WHEN GONG OVER BUMPS IN THE ROAD. THE ANTI-LOCK WHEEL SENSOR WAS BAD, THE TIRE LIGHT ILLUMINATED, THE LOWER CONTROL ARMS AND FRONT SWAY BAR WERE REPLACED. THE MOTOR MOUNTS WERE LEAKING OIL. THE INSTRUMENT CLUSTER WAS NOT WORKING AND THE EGR VALVE WAS REPLACED.
NHTSA complaint #10270291 — an unverified report by a vehicle owner.
at 78,000 milesAdams, NYCrash
SERVICE BRAKES, ELECTRIC
I WAS DRIVING THROUGH SLUSH DOWN A HILL WHEN THE ABS BRAKES FAILED TO SLOW ME DOWN AND I HIT TREES HEAD ON AT ABOUT 40 MPH. THE AIRBAGS NEVER DEPLOYED. TWO SYSTEMS FAILED ON THE 2004 CHRYSLER PACIFICA AWD CAR. I WAS NOT INJURED, OTHER THAN A FEW SEAT BELT BRUISES, BUT THE CAR WAS TOTALED.
NHTSA complaint #10265217 — an unverified report by a vehicle owner.
at 50,000 milesBurke, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT ROTORS ON MY 2004 CHRUSLER PACIFICA ARE IN NEED OF "TURNING" AGAIN FOR THE SECOND TIME. THE FRONT ROTORS WERE FIRST TURNED BY CHRYSLER IN JANUARY 2006 AT ROUGHLY 40000 MILES, BUT NEED TURNING AGAIN NOW AT NEAR 50000 MILES. THIS, TO ME, IS INDICATIVE OF A WEAKNESS IN THE DESIGN OF THE BRAKE SYSTEM.
NHTSA complaint #10189231 — an unverified report by a vehicle owner.
at 52,000 milesGreendale, IN
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING AT HIGHWAY SPEEDS OR SLOWER, WHEN SLOWING DOWN CAR WOULD SHAKE BAD,TOOK TO DEALER, SAID BAD TIRES. REPLACED TIRES KEEP DOING IT, BACK TO DEALER 3 WEEKS LATER LEFT TIRE ROD WAS BAD. DEALER REPLACED BRAKES, ROTORS AT 25,000 MILES, WE NOW HAVE 53,000 WHEN ROD GOES OUT. HELP ALSO TRANSMISSION PROBLEMS RESULTING IN LOOSE BOLTS IN FRONT AXLES LOUD CLUNK BACK AGAIN.
NHTSA complaint #10183612 — an unverified report by a vehicle owner.
at 31,185 milesOceanside, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 CHRYSLER PACIFICA - AT 31185 MILES THE VEHICLE HAD A CRACKED ROTOR. THE REAR PASSENGER SIDE ROTOR IS CLOSE TO DISINTEGRATING, THOUGH THE VEHICLE WAS MAINTAINED PER FACTORY SCHEDULE EVERY 3000 MILES AT A 5 STAR CHRYSLER DEALERSHIP. THIS COULD HAVE EASILY RESULTED IN A TOTAL BRAKE FAILURE, RISKING THE LIFE OF MY FAMILY. CHRYSLER DOES NOT PROVIDE ANY GOODWILL COVERAGE FOR WHAT IS CLEARLY A SUPPLIER ISSUE. THE ROTOR IS CRACKED IN SEVERAL AREAS BUT IT IS FAR FROM BEING WORN.
NHTSA complaint #10168300 — an unverified report by a vehicle owner.
at 46,200 milesHenderson, NV
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED HAVING PROBLEMS WITH THE BRAKES. WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO REPLACED THE FRONT BRAKES. THE BRAKE SENSORS DID NOT WORK PROPERLY WHEN THE INCIDENT OCCURRED. UPDATED 9/11/2006 - THE CALIPER BOLTS (SELF LOCKING) FELL OUT. THE DEALERSHIP INDICATED THAT THIS SHOULD NEVER HAPPEN.
NHTSA complaint #10166276 — an unverified report by a vehicle owner.
at 21,500 milesMontville, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES GRINDING AND SLIGHT VIBRATION, AS IF THE DISKS ARE WARPED. THE CAR HAS 21,000 MILES AND THE FRONT DISKS AND PADS WERE REPLACED SHORTLY AFTER I GOT THE CAR. MY MECHANIC SAID THE PADS ARE GOOD, BUT THE DISKS ARE DEFECTIVE; METAL PEELING OFF AND 40% WEAR ON THEM. CHRYSLER SAYS THIS IS NORMAL WEAR AND TEAR.
NHTSA complaint #10158171 — an unverified report by a vehicle owner.
Beaufort, SC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2004 CHRYSLER PACIFICA AWD, CURRENTLY HAS 50,000 MILES. WE HAVE HAD PROBLEMS SINCE WE DROVE IT OFF THE LOT. TIME AFTER TIME WE WERE TOLD THERE WERE NO CODES SIGNIFYING ANY PROBLEMS, AND THEY COULD NEVER DUPLICATE THE NOISES WE WERE EXPERIENCING. CLIMATE CONTROL SCREEN WENT OUT, THIS WAS REPLACED. MESSAGE DISPLAY WENT OUT, UNABLE TO SEE SAFETY WARNINGS, COMPASS, MENU DISPLAY STALLING WHEN TURNING AT SLOW SPEEDS POPPING AND CLUNKING NOISES WHEN TURNING SLOWLY LOAD CLANGING NOISE WHEN SHIFTING FROM PARK TO REVERSE, SOUNDS LIKE WE RAN OVER A LARGE METAL OBJECT. LEAKS ON DRIVER SIDE WHEN RAINING WARPED ROTORS AT 35,000 MILES FUEL GAUGE NEEDLE WILL PLUNGE FROM F TO E WHEN THERE IS A LEAST HALF TANK OF GAS. I HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS, THEY CAN NEVER DUPLICATE THE PROBLEM NOISES TO DIAGNOSE OR FIX.
NHTSA complaint #10157844 — an unverified report by a vehicle owner.
Coudersport, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES ON CHRYSLER ARE DEFECTIVE. THIS IS KNOWN BY CHRYSLER AT THEY WARRANT THE CAR FOR 36K BUTTHE BRAKES (ROTORS, PADS, LININGS AND DRUMS) ARE ONLY COVERED FOR 12K. IT IS OBVCIOUS CHRYSLER KNOWS THEY ARE NO GOOD THUS THE SHORT WARRANTY. IF THERE WERE ANY GOOD THEY SHOULD LAST FOR 50K OR MORE. VEHICLE ONLY HAS 26K.
NHTSA complaint #10137253 — an unverified report by a vehicle owner.
at 1,000 milesAntioch, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: I WAS DRIVING ON FREEWAY AND SLOWED FOR OTHER TRAFFIC WHEN BRAKE PRESSURE APPLIED AND IT THEN BEGAN SHAKING AND STOPPED. UPON STOPPING IT REVVED THEN GEARED DOWN. TOOK TO DEALER, AND THEY MADE SOME ADJUSTMENTS TO THE TRANSMISSION, BUT SAID NOTHING WAS WRONG. THIS HAPPENED AGAIN. RETURNED TO DEALER, WHO THOUGHT THIS WAS A COMPUTER PROBLEM, WHEN TRIED TO REPAIR IT THEY FRIED THE COMPUTER SYSTEM IN CAR. THE CAR STILL HAS THIS PROBLEM. CONTACT FEELS THIS CAR IS NOT DRIVABLE DUE TO THIS SITUATION. ALSO, HAS A CLANKING SOUND. HAS TO BEEN TO DEALER FOR THIS, AND SAID IT WAS BRAKES, AND ADJUSTED THOSE BRAKES. YET THIS CAR STILL HAS PROBLEMS.
NHTSA complaint #10120577 — an unverified report by a vehicle owner.
at 42 milesShreveport, LA
PARKING BRAKE
WHILE THE VEHICLE WAS PARKED ON A LEVEL SURFACE IT BEGAN TO ROLL BACKWARDS WITHOUT WARNING. NO COLLISION REPORTED. *AK
NHTSA complaint #10065079 — an unverified report by a vehicle owner.