FaultScore

2004 Chrysler Pacifica transmission problems

102 of the 1,332 complaints about the 2004 Chrysler Pacifica are about the transmission — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 72,000 miles.

B

102

Complaints

4

Crashes

3

Fires

2

Injuries

Exactly what failed

Power Train 49 48.0%
Automatic Transmission 21 20.6%
Control Module (Tcm/Pcm/Tecm) 12 11.8%
Axle Assembly 9 8.8%
Axle Hubs 2 2.0%
Floor Shift 2 2.0%
Manual Transmission 1 1.0%
Column Shift 1 1.0%
Axle Shaft 1 1.0%
Seal 1 1.0%

Transmission & Drivetrain across every Chrysler Pacifica year

2004 102 7.2%
2005 132 9.3%
2006 111 7.8%
2007 90 6.3%
2008 14 1.0%
2017 467 32.9%
2018 154 10.9%
2019 70 4.9%
2020 38 2.7%
2021 119 8.4%
2022 71 5.0%
2023 39 2.8%
2024 11 0.8%

What owners said

Filed with NHTSA, in their own words.

at 150,000 miles Luverne, MN Crash Fire

POWER TRAIN

DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.

NHTSA complaint #11383210 — an unverified report by a vehicle owner.

at 65,000 miles Stoneville, NC

POWER TRAIN

ITS THROWING A PCM CODE AN THE CAR IS STALLING SO BAD IN THE MODDLE OF DRIVING I HAVE BEEN STUCK SEVEREAL TIMES AN I THUNK THERE IS A FUEL LEAK I SMEELL GAS SO BED ITS THROING PO300 CODE AN WONT CHANFE EVEN WHEN I GOT ALL THE PARTS I SEE THERE IS A RECALL ON MY YEAR OF CAR CAN SOMWONW HWLP MW I CANT KEEO CUTTING OFF ILL WRECK

NHTSA complaint #11353350 — an unverified report by a vehicle owner.

at 149,000 miles Hartford, MI

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON FOUR OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. ADDITIONALLY, WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BROOKFIELD CHRYSLER DODGE JEEP RAM (1845 PIPESTONE RD, BENTON HARBOR, MI 49022), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OXYGEN SENSOR FAILED AND NEEDED TO BE REPLACED. THE OXYGEN SENSOR WAS REPLACED SEVEN TIMES HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

NHTSA complaint #11342058 — an unverified report by a vehicle owner.

at 52,000 miles Winton, CA

POWER TRAIN

MOTOR MOUNTS HAVE SNAPPED AND BEEN REPLACED 3 TIMES SINCE PURCHASE! BODY IS TOO HEAVY FOR THE FRAME. NOW LOUD THUDS AT BRAKING AND ACCELERATING. ALWAYS HAVE HAD A FUELING ISSUE. HAD FUEL PUMPS, SENDING UNITS, LINES, FUEL FILLER NOZZLE, EVERYTHING BUT THE TANK REPLACED. FUEL GAUGE DROPS TO EMPTY EVEN WITH FUEL, WHEN TRYING TO FUEL IT WILL NOT ALLOW IT PUMP WILL SHUT OFF. USUALLY STARTS TO DO THIS WHEN GAS MILEAGE IS UNDER 200 REMAINING. SO FRUSTRATING. YET CHRYSLER DENIES EVER HAVING HEARD OF THESE ISSUES! I SEE FORUMS WITH MY SAME COMPLAINT, YET IT'S A MYSTERY FOR CHRYSLER! THIS HAS ALL BEEN A CONTINUOUS PROBLEM SINCE I PURCHASED THE CAR IN 2011.

NHTSA complaint #11189928 — an unverified report by a vehicle owner.

at 129,700 miles Milwaukee, WI

POWER TRAIN

K-FRAME IS ROTTED OUT NOT SAFE TO DRIVE ENGINE COULD FALL OUT

NHTSA complaint #11118605 — an unverified report by a vehicle owner.

at 195,900 miles Chino, CA

POWER TRAIN

WHEN FUELING GAS PUMP AUTOMATICALLY SHUTS OFF NOT LETTING GASOLINE INTO FUEL PUMP. WHEN HALF A TANK OF GASOLINE IS LEFT IN CAR IT AUTOMATICALLY GOES DOWN TO EMPTY ON FUEL GAUGE. EGR VALVE PROBLEM, RPM TOO HIGH WHEN IDLED, FEEL LIKE CAR SLOWS DOWN ON OWN WHEN DRIVING ON HIGHWAY. ENGINE LIGHT ON WITH P0507 CODE: IDLE AIR CONTROL SYSTEM RPM HIGHER THAN EXPECTED AND P1861 FUEL LINE DISCONNECTED

NHTSA complaint #11096744 — an unverified report by a vehicle owner.

Linden, MI

POWER TRAIN

BOUGHT MY 2004 PACIFICA FROM A DEALERSHIP USED ON JUNE 5 2017 AT THAT TIME I HAD THE OIL CHANGED AT THE DEALERSHIP THE NEXT DAY. NOTHING SAID ABOUT THE CRADLE ALMOST RUSTED OFF ON RIGHT SIDE. TOOK PACIFICA TO GET TIRES CAUSE I PLANNED A 1500 MILE TRIP IN A FEW DAYS AND WANTED GOOD TIRES. NEEDLESS TO SAY BESIDES $400 IN TIRES I HAD TO PUT $1800 INTO PARTS AND LABOR FOR STRUTS, TIE RODS, ARMS, BRAKE PADS, ROTORS AND VALVE STEMS. WAS SHOWN THE RUSTED CRADLE THAT WAS 3/4 RUSTED THROUGH AND TOLD IT SHOULD GET CHANGED BUT THE VEHICLE WAS SAFE TO TAKE ON MY TRIP. WHILE DRIVING WHEN GOING 25-35MPH WITH MY FOOT ON THE GAS PEDAL IT CHUGS LIKE ITS NOT GETTING GAS AND HAVE ALSO NOTICED IT NOW WHEN GOING 55 AND TAKING MY FOOT OFF THE GAS PEDAL IT DOING THE SAME THING. THERE'S BEEN 4 OR SO TIMES THE FUEL INDICATOR HAS GONE DOWN TO EMPTY AND BACK UP AGAIN ONCE WHILE IDLING IN A CONSTRUCTION ZONE AND ALMOST DIED TWICE. NEEDLESS TO SAY BROUGHT THE VEHICLE TO THE DEALERSHIP FOR AN OIL CHANGE OCTOBER 3, THEY CHANGED OIL AND DID AN INSPECTION- MY VEHICLE IS NO LONGER SAFE AND NEED TO TALK TO THE DEALER WHO SOLD ME THE VEHICLE. RIGHT SIDE OF CRADLE TOTALLY RUSTED OFF. SO WHY DID THEY EVEN SELL THE CAR WHEN THEY KNEW IT WAS UNSAFE OR EVEN SELL ME PART BECAUSE IT WAS UNSAFE? DEALERSHIPS AND TIRE DEALERSHIPS TAKING ADVANTAGE OF OLDER PEOPLE AND WOMEN! I WILL BE GOING INTO BOTH THESE PLACES AND NEEDLESS TO SAY STILL PAYING ON THE REPAIR WITH THEIR CREDIT CARD. I CANNOT DRIVE AN UNSAFE VEHICLE AND PUT A FEW MORE THOUSAND DOLLARS INTO IT. I ALSO HAD A NEW BATTERY PUT IN CAUSE NOT EVEN A WEEK AFTER PURCHASING IT IT WOULDN'T START AND NEEDED AN INTERSTATE BATTERY! I CANNOT BELIEVE CHRYSLER IS BEING SO NEGLIGENT ABOUT PUTTING A RECALL ON THESE VEHICLES. I'VE ONLY OWNED CHRYSLER, DODGE AND PLYMOUTH VEHICLES THE 44YEARS I BEEN DRIVING.

NHTSA complaint #11033172 — an unverified report by a vehicle owner.

at 160,000 miles Shippensburg, PA

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ACCELERATOR PEDAL WAS BEING DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THERE WAS A HARD SHIFT WHEN THE VEHICLE SHIFTED BETWEEN THE GEARS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR INTAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED, INTERMITTENTLY. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE WOULD STALL. THE VEHICLE TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #10969559 — an unverified report by a vehicle owner.

at 160,000 miles Fontana, CA

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE APPROACHING A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ERROR CODES AS P401 AND P172. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBERS: 03V471000 (FUEL SYSTEM) AND 04V113000 (POWER TRAIN). THE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #10892280 — an unverified report by a vehicle owner.

at 140,000 miles Saint Clair Shores, MI

POWER TRAIN

I HAD THE TRANSMISSION SOLENOID PACK REPLACED ON MAY 8TH 2015. ON JUN 21 2016 THE CAR BECAME ERRATIC AND I HAD TO PULL OVER ON A FREEWAY. AFTER BEING TOLD THE MECHANIC SAID THAT THIS SOLENOID PACK HAD A HOLE BLOWN THROUGH THE METAL IN ADDITION TO A SHORT IN THE ELECTRICAL SYSTEM

NHTSA complaint #10875789 — an unverified report by a vehicle owner.

Columbus, KS

POWER TRAIN

WON'T LET ME PUMP GAS IN WITH OUT IT CONSTANTLY CLICKING OFF, WHEN GAS GAGE HITS HALF IT DROPS WITH IN SECONDS. TRACTION CONTROL LIGHT ENGINE LIGHT LOW AND HIGH TIRE PRESSURE STAYS ON BUT NOTHING SHOWS ON TESTER. FRONT END DOES A LOT OF POPPING, AND CLANKING WHILE DRIVING EVEN WHILE TURNING AND STOPPING.

NHTSA complaint #10870355 — an unverified report by a vehicle owner.

at 75,000 miles Spring, TX

POWER TRAIN

THE COOLING SYSTEM FOR THE CAR DOES NOT WORK CORRECTLY. AFTER A STEADY IDLE OF ABOUT 5 MINUTES, THE CAR WILL BEGIN TO GET HOT AND THE FANS WILL KICK ON. TWO MINUTES LATER IT WILL DO IT AGAIN. THE SYSTEM IT SELF SEEMS OK, BUT THE FAN IS CONSTANTLY ON AND OFF. THE MOTOR GET S SO HOT THAT THE HOOD ON MY CAR IS STARTING TO TURN. NEXT IS THE AIRBAGS. THE AIRBAG LIGHT FOR THE PASSENGER SIDE IS ALWAYS ON INDICATING A FAILURE. THE BAG HAS NEVER BEEN DEPLOYED? NOW THE BIGGEST PROBLEM IS THE TOP END OF THE MOTOR. MY CHECK ENGINE LIGHTS KEEPS COMING ON. KEEPS SAYING MISFIRE ON CYLINDER 4. EVERYTHING HAS BEEN REPLACED AND I STILL GET THIS CODE? MY VEHICLE GETS IT REGULAR MAINTENANCE AND MY MECHANIC SAID MY CAR SHOULD NOT HAVING THESE PROBLEMS.

NHTSA complaint #10846506 — an unverified report by a vehicle owner.

at 190,000 miles Xenia, OH

POWER TRAIN

FRAME IS RUSTING UNDER THE ENGINE AND SERVICE BAY AT TIRE DEALER SAID IT WAS UNSAFE.

NHTSA complaint #10809871 — an unverified report by a vehicle owner.

at 156 miles Florissant, MO

POWER TRAIN

WILL NOT PASS INSPECTION SAYS VAPOR LEAK, HAS REPLACED GAS CAP TWICE, NOT ABLE TO FIND LEAK. ALSO THE TRANSMISSION SHIFTS REALLY HARD , BROKEN MOTOR MOUNT

NHTSA complaint #10764898 — an unverified report by a vehicle owner.

at 98,973 miles Amherst, OH

POWER TRAIN

WAS DRIVING DOWN THE STREET AND HEARD A LOAD BANG WHEN DRIVERS SIDE OF CAR DROPPED DOWN ONTO FRONT TIRE. CAR ABRUPTLY SWERVED INTO LANE WITH APPROACHING TRAFFIC. VEHICLE STOPPED AGAINST THE CURB AND ONCOMING TRAFFIC STOPPED IN TIME. WE TOWED VEHICLE TO A FRIENDS BUSINESS FOR INSPECTING AND IT WAS DISCOVERED THE ENGINE CRADLE HAD ROTTED OUT FROM RUST. WE CALLED LOCAL DEALER AND WAS ASKED FOR OUR V.I.N # AND WAS TOLD OUR CAR WAS NOT PART OF RECALL BECAUSE IT WAS NOT BUILT WITHIN A FEW WEEKS WINDOW. IN SEARCHING MORE INFORMATION ONLINE WE FOUND THIS IS A HUGE ISSUE ON THESE CARS. PLEASE ADVISE

NHTSA complaint #10744072 — an unverified report by a vehicle owner.

at 25,000 miles Shelton, CT Crash

POWER TRAIN

MY WIFE WAS PARKED. WHEN SHE PUT THE CAR INTO DRIVE THE LEVER DID NOT STAY IN DRIVE. IT BOUNCED INTO REVERSE AND WHEN SHE STARTED TO GO FORWARD THE FORCE OF THE REVERSE CAUSED HER TO PUSH HARDER ON THE ACCELERATOR HITTING THE VEHICLE BEHIND HER AND ONE ON THE DRIVERS SIDE. WE COULD NOT DUPLICATE THE PROBLEM AGAIN NOR COULD THE DEALER WHILE IT WAS IN FOR BODY REPAIR. MY WIFE LOST CONFIDENCE IN THIS VEHICLE AND WE ENDED UP TRADING IT IN FOR A MAJOR LOSS IN $. WE LIKED THE VEHICLE AND ENDED UP BYING ANOTHER ONE AND NOTICED THAT THE SHIFTIER HAD A TOTALLY DIFFERENT SET UP. WE QUESTIONED CHRYSLER AT THE TIME AND THEY SAID THAT THERE WAS NO PROBLEM. A COUPLE OF YEARS LATER WE MET SOMEONE WHO HAD THE SAME VEHICLE AS WE DID AT THE TIME, AND THEY HAD A SIMILAR PROBLEM AS WE DID BUT THEIRS ENDED UP JAMMING AND WHEN THEY FORCED IT, IT BROKE THE PLASTIC SLIDING COVER. ONCE THAT HAPPENED THEY HAD NOT OTHER PROBLEMS WITH IT. THEY TRIED TO REPLACE THE COVER BUT NONE WERE AVAILABLE. THIS LEADS ME TO BELIEVE THAT CHRYSLER KNEW OF THE PROBLEM AND ELECTED TO IGNORE IT AS IT DID NOT DRAW NATIONAL ATTENTION I AM NOT SURE IT THIS IS TOO LATE FOR ANY CORRECTIVE ACTION OR NOT, BUT I THINK THEY SHOULD BE BROUGHT TO TASK FOR IGNORING IT.

NHTSA complaint #10717506 — an unverified report by a vehicle owner.

NEW Castle, DE

POWER TRAIN

SUB CHASSIS FRAME ASSEMBLY RUSTED AND CORRODED. WAS FOUND WHEN TAKEN IN FOR A ROUTINE OIL CHANGE. WAS ADVISED SHOULD NOT BE DRIVEN IN CURRENT CONDITION.

NHTSA complaint #10695308 — an unverified report by a vehicle owner.

at 154,826 miles Ashcamp, KY

POWER TRAIN

ENGINE CRADLE HAS RUSTED A BIG WHOLE THROUGH.

NHTSA complaint #10681624 — an unverified report by a vehicle owner.

Phoenix, AZ

POWER TRAIN

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V113000 (POWER TRAIN) AND 03V471000 (FUEL SYSTEM, GASOLINE).THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10680911 — an unverified report by a vehicle owner.

at 150,000 miles Brainer, MN

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE JERKED FORWARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10677095 — an unverified report by a vehicle owner.

at 147,000 miles Kernersville, NC

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE BRAKES DEPRESSED, THE VEHICLE JERKED FORWARD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V113000 (POWER TRAIN) AND 03V471000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 147,000.

NHTSA complaint #10669260 — an unverified report by a vehicle owner.

at 140,000 miles Grand Blanc, MI

POWER TRAIN

MY STEERING WHEEL STARTED TO JERK TO THE RIGHT WHEN ACCELERATING AND IT WAS HARD TO KEEP THE CAR ON THE ROAD. IT FELT LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. I TOOK THE CAR TO THE SHOP AND THEY INFORMED ME THAT THE SUB STRUCTURE CRADLE WAS RUSTED THROUGH AND HAD FAILED. THIS ALSO TOOK OUT THE TRANSMISSION MOUNT AND IDLER ARM. HAD I BEEN GOING ANY FASTER WHEN THIS FAILED IT MAY HAVE CAUSED THE CAR TO SWERVE INTO ON COMING TRAFFIC.

NHTSA complaint #10664456 — an unverified report by a vehicle owner.

at 156,570 miles Indianapolis, IN

POWER TRAIN

SIGNIFICANT RUST AND CORRISION RESULTING IN DAMAGE TO STRUCTURAL INTEGRITY AND ABILITY TO EXIT VECHICLE IN CASE OF COLLISION OR STRUCTURAL FAILURE.

NHTSA complaint #10629196 — an unverified report by a vehicle owner.

at 85,000 miles Walton, KY

POWER TRAIN

RUSTED ENGINE CRADLE / SUBFRAME. MANY NEAR MISSED ACCIDENTS. IT'S SO BAD I HAD TO STOP USING THE CAR. FORCED TO BUY ANOTHER VEHICLE BECAUSE CHRYSLER CUSTOMER CARE SAID THEY WON'T REPAIR IT. ONGOING FOR 2 YEARS NOW.

NHTSA complaint #10621343 — an unverified report by a vehicle owner.

at 99,709 miles Mentor, OH

POWER TRAIN

CHRYSLER HAS A KNOWN PROBLEM WITH THE SUB-FRAME CRADLE SUPPORTING THE ENGINE. IN NORTHERN AREAS THESE FRAMES ARE RUSTING THROUGH CAUSING LOSS OF STEERING CONTROL. CHRYSLER HAS EXTENDED THE WARRANTY TO 10 YEARS /150K MILES, BUT ONLY APPLIED THIS TO A SMALL BAND OF VEHICLES PRODUCED BETWEEN FEB.23,2004 AND MARCH 31, 2004. MY VEHICLE WAS MANUFACTURED JAN.12, 2004 AND HAS THE SAME SAFETY PROBLEM. I HAVE SENT SEVERAL LETTERS TO CHRYSLER REQUESTING THEY TAKE CARE OF THIS PROBLEM AND HAVE RECEIVED NEGATIVE RESPONSES. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS SAFETY ISSUE BEFORE SOMEONE IS KILLED. IN MY LAST REQUEST TO CHRYSLER I ASKED THEM TO COMMIT TO ME THAT MY VEHICLE WAS SAFE TO DRIVE ( I SENT MULTIPLE PICTURES). CHRYSLER RESPONDED 5/12/14 THAT THEY WERE NOT GOING TO CONSIDER THIS PROBLEM WARRANTY, BUT THEY DID NOT RESPOND TO THE SAFETY QUESTION. I WOULD REALLY LIKE TO TALK TO SOMEONE AT NHTSA ABOUT THIS ISSUE.

NHTSA complaint #10596223 — an unverified report by a vehicle owner.

at 42,000 miles Chalfont, PA

POWER TRAIN

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE IS ROTTING TO THE POINT THAT I CAN NO LONGER HAVE THE CAR SAFETY INSPECTED IN PA. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BRAKES WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE.

NHTSA complaint #10559456 — an unverified report by a vehicle owner.

at 77,000 miles Fenton, MO

POWER TRAIN

AFTER REPLACING A BOTH MOTOR MOUNTS IN JULY OF 2012. THEY BROKE AGAIN IN NOVEMBER 2012!! THIS TIME IT WAS SO BAD THAT WHEN I TURNED THE CORNER THE ENGINE DIED AND WOULD NOT START BACK UP. EVENTUALLY AFTER TRYING TO TURN IT OVER SO MANY TIME THE BATTERY DIED. WE HAD TO HAVE IT TOWED TO THE SHOP AFTER THE HOLIDAYS TO FIND OUT HOW MUCH IT WOULD COST TO FIX ($1200) AND EXACTLY WHAT THE ISSUE WAS. THE TECH INFORMED ME THAT BESIDES THE MOUNTS BEING BROKE, WHEN I TURNED THE CORNER THE ENGINE LIFTED AND CUT THRU ALL OF THE WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. I JUST WANT TO KNOW WHY THEY KEEP MAKING "RUBBER" ENGINE MOUNTS IF THE[XXX] THINGS ARE USELESS IN THE FIRST PLACE? THERE HAS TO BE A REASON ALL THESE CARS ARE HAVING THE SAME ISSUE AND IF I HAD KNOWN ABOUT THIS BEFORE I FINANCED THIS "POS", I WOULD NEVER HAVE PUT MY CHILDRENS LIVES IN DANGER.!! I HAD THE CAR FIXED AND EVERYTHING WAS GOING FINE UNTIL LAST NIGHT, ONCE AGAIN! I WAS DRIVING ON THE HIGHWAY AND SOME STUPID PERSON SLAMMED ON HER BRAKES IN FRONT OF ME SO I HIT MINE AND WHEN I DID MY CAR LUNGED FORWARD AND I HEARD THE GOD AWFUL "POP" SOUND AGAIN!!! NOW I AM BACK TO SQUARE ONE AND WITHIN A YEARS TIME THIS CAR WILL HAVE HAD 3 SETS OF MOTOR MOUNTS PUT ON IT. SOMEONE PLEASE TELL ME THERE IS NOT A DEFECT SOMEWHERE, BECAUSE WHOEVER HANDLES THESE ISSUES AT DAIMLER/CHRYSLER NEEDS TO DRIVE ONE OF THESE CARS FOR THEMSELVES AND SEE WHAT WE HAVE BEEN DEALING WITH FOR SO LONG. ALSO, ANOTHER ISSUE IS THE CHECK ENGINE LIGHT AND IT HAS TO DO WITH A VERY SMALL LEAK INSIDE THE GAS TANK. I HAVE BEEN TOLD THIS IS A RECALL, BUT HAVE NOT BEEN ABLE TO GET ANYONE TO FIX IT. I JUST WANT SOME ANSWERS, MORE SO FOR MY KIDS SAKE SO I CAN TRY AND GET IT FIXED COMPLETELY OR A NEW CAR SO THEY ARE OUT OF HARMS WAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10544705 — an unverified report by a vehicle owner.

at 130,111 miles Waterloo, IA

POWER TRAIN

2004 PACIFICA HAS A CLICKING NOISE AND HAD IT CHECKED OUT AND IT IS THE CRADLE ASSEMBLY& REAR ENGINE MOUNT IS BAD. IT IS RUSTED AND CRACKED. ALSO HAS ALOT OF SUSPENSION ISSUES. ENGINE GETTING READY TO FALL OUT.

NHTSA complaint #10535296 — an unverified report by a vehicle owner.

at 130,000 miles Weaverville, NC

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC COULD NOT DETERMINE ANY DEFECT CODES FROM THE DIAGNOSTIC TEST. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 04V113000 (POWER TRAIN) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10525216 — an unverified report by a vehicle owner.

LAS Vegas, NV

POWER TRAIN

WHEN I ACCELERATE FROM A STOP (AT A RED LIGHT TO GREEN) AND "GO" BEFORE I REACH 10MPH.. THE CAR SUDDENLY PAUSES AND SHAKES (AS THOUGH IT'S SHIFTING IN GEAR AND GETS STUCK IN A LOW GEAR) AND IS NOT SMOOTH BUT SHAKES THE WHOLE CAR. *TR ALSO, ON THE HIGHWAY....THE CAR WOULD SUDDENLY GO INTO LOW GEAR...AND (AGAIN, I DON'T HAVE STICK SHIFT) I PRESS THE ACCELERATOR AND I CAN HEAR THE ENGINE BURNING.... CAUSE I CAN'T GO OVER 25 MPH. SO I HAVE TO PULL OVER AND TURN THE ENGINE OFF AND TURN IT BACK ON. ANOTHER ISSUE IS THE FRONT BUMPER HAS A SILVER PLATE AT THE CORNERS OF THE FRONT CAR. I HAVE REPLACED IT 3 TIMES CAUSE IT FALLS OFF....SO ANNOYING!!!!!!!! WORSE THAN A WHEEL RIM PLATE FALLING OFF.

NHTSA complaint #10495176 — an unverified report by a vehicle owner.

Other 2004 Chrysler Pacifica problems

← Full 2004 Chrysler Pacifica report