FaultScore

2004 Chrysler Pacifica headlight problems

19 of the 1,332 complaints about the 2004 Chrysler Pacifica are about the lighting — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 80,950 miles.

A

19

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Exterior Lighting 11 57.9%
Headlights 7 36.8%
Tail Lights 1 5.3%

Lights across every Chrysler Pacifica year

2004 19 22.1%
2005 40 46.5%
2006 14 16.3%
2017 13 15.1%

What owners said

Filed with NHTSA, in their own words.

at 132,705 miles Greenfield, IN

EXTERIOR LIGHTING

DRIVER FRONT TURN SIGNAL QUIT WORKING. DRIVER REAR STILL WORKS IT IS NOT THE BULB NO SIGNS OF BROKEN OR BURNT WIRES. CHECKING WEB SITES A LOT OF OWNERS HAVING SAME PROBLEM. NO ONE HAS REASON FOR PROBLEM YET. WHEN USING TURN SIGNAL INDICATOR FLASHES REAL FAST LIKE A BULB BURNED OUT.

NHTSA complaint #11323631 — an unverified report by a vehicle owner.

Albuquerque, NM

EXTERIOR LIGHTING

WHY IS THE AUTOMOTIVE MAKERS ALLOWED TO PUT OUT CAR WITH HEADLIGHT LENSES THAT CLOUD UP AFTER 6-7 YEARS. THIS REDUCES VISABILITY AND COULD LEAD TO AN ACCIDENT.

NHTSA complaint #10785120 — an unverified report by a vehicle owner.

at 156,000 miles Kiefer, OK

EXTERIOR LIGHTING

ALL OF THE DASH LIGHTS, ABS, BRAKE, INTERIOR LIGHTS, HEADLIGHTS HAVE BEEN FLICKERING FOR A SOLID 3 DAYS. I WAS DRIVING AT NIGHT ON A NON-LIT STRETCH OF ROAD WHEN ALL MY LIGHTS WENT OUT, INSIDE AND OUT WITH A CAR APPROACHING FROM THE OTHER DIRECTION. I TRIED TO USE MY HIGH BEAMS AND THEY WERE OUT TOO. I HAD MY CHILDREN AND HAD TO PULL OVER. I HAVE READ REVIEWS AND THIS SEEMS TO BE A HUGE PROBLEM WITH THESE CARS YET NO RECALL? WHY? THIS IS SO DANGEROUS! THIS IS MY MAIN VEHICLE I DRIVE FOR WORK AND WITH MY FAMILY. I KNOW AM SCARED TO DRIVE IT AND WHAT PEOPLE HAVE STATED ITS HARD AND EXPENSIVE TO FIX!

NHTSA complaint #10679417 — an unverified report by a vehicle owner.

at 108,000 miles Edmond, OK

EXTERIOR LIGHTING

2004 CHRYSLER PACIFICA. BOUGHT THE CAR WITH 16000 MILES AND HAVE HAD IT 6 YEARS NOW. THE LAST 3-4 YEARS HAVE HAD PROBLEMS WITH CONSTANTLY REPLACING HEADLIGHTS AND TAIL LIGHTS, APPROXIMATELY EVERY 6 MONTHS. NOW RECENTLY, BEGINNING SEPT. 2014, THE DRIVER SIDE REAR RUNNING LIGHT WILL NOT COME ON. THE BREAK LIGHT IS FINE AND THE PARKING LIGHT IS FINE, BUT NO RUNNING LIGHT. I KNOW IT IS NOT THE BULB, BECAUSE I USED THE BULB THAT WAS WORKING ON THE RIGHT SIDE AND IT STILL DID NOT WORK. TOOK IT IN TO A LOCAL DEALER ABOUT 3 YEARS AGO AND THEY BASICALLY COULD NOT FIND ANY "PROBLEM". CHRYSLER NEEDS TO RECALL THESE CARS AND FIX THE ONGOING ISSUES.

NHTSA complaint #10639529 — an unverified report by a vehicle owner.

at 80,900 miles Harwinton, CT Crash

EXTERIOR LIGHTING

THE COMPUTER THAT CONTROLS EVERYTHING INCLUDING THE HEADLIGHTS FAILED CAUSING ALL MY HEADLIGHTS TO GO OUT AND BLOW DURING NIGHT TIME DRIVING, RESULTING IN A CRASH.!!!!! THIS IS JUST AS BAD AS A CARS BRAKES TOTALLY FAILING AND SHOULD BE A RECALL ON THESE ECU/ECM COMPUTERS ON CHRYSLERS IMMEDIATELY AS THE DEALER WANTS TO CHARGE $1000 TO FIX!!! I SEE HUNDREDS OF PEOPLE REPORTING THE SAME PROBLEM AND THERE ARE LAW SUITS ALSO FROM THIS FAILURE!

NHTSA complaint #10548697 — an unverified report by a vehicle owner.

at 100,695 miles Wadsworth, OH

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEADLIGHT WIRING HARNESS HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,695. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10546763 — an unverified report by a vehicle owner.

at 159,000 miles Newburgh, NY

EXTERIOR LIGHTING

WHILE DRIVING ON BUSY ROAD IN THE RAIN ON 3 DIFFERENT OCCASIONS MY HEADLIGHTS WENT OUT FOR NO APPARENT REASON...I DID NOT REALIZE THAT THEY HAD GONE OUT UNTIL I WAS PULLED OVER BY A STATE TROOPER AND GIVEN A TICKET...ALSO WHEN MY TANK REACHES 1/2 FULL THE NEEDLE WILL DROP TO EMPTY AND THE GAS LIGHT WILL COME ON WARNING ME THAT I HAVE RUN OUT OF GAS EVEN THOUGH I HAVE 1/2 TANK OF GAS IN THERE, ALMOST CAUSED A PILE UP ON THE HIGHWAY...LOW TIRE PRESSURE LIGHT STAYS ON EVEN WHEN I PUT AIR IN ALL 4 TIRES.

NHTSA complaint #10460976 — an unverified report by a vehicle owner.

at 45,000 miles Spring Lake, MI

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED EXCESSIVELY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 85,000 AND THE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10445088 — an unverified report by a vehicle owner.

at 50,000 miles Shady Springs, WV

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND REMAINED FOGGY. THE DEALER CLEANED THE LENSES BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 86,000.

NHTSA complaint #10439932 — an unverified report by a vehicle owner.

at 81,000 miles Winter Garden, FL

EXTERIOR LIGHTING

LOW BEAM HEADLIGHTS NOT WORKING.

NHTSA complaint #10269012 — an unverified report by a vehicle owner.

at 92,000 miles Bowie, MD

EXTERIOR LIGHTING

HEADLAMP 2004 CHRYSLER PACIFICA FAILURE (THIS WAS A RECALL ITEM ON 2005 MODEL ) THE RIGHT SIDE FAILED IN 2004 BUT WAS REPAIRED BY CHRYSLER NOW THE LEFT SIDE FAILED THIS COULD INCREASE THE RISK OF A NEGATIVE DRIVER OUTCOME (CRASH).

NHTSA complaint #10265980 — an unverified report by a vehicle owner.

at 48,000 miles Boca Raton, FL

EXTERIOR LIGHTING

OWN SINCE NEW 2004 CHRYSLER PACIFICA , (MFG.: FEB 2004). ORIGINALLY EQUIPPED WITH H7 HALOGEN LOW & HIGH BEAMS. ON NOV. 16, 2008, REPLACED LOW-BEAM H7 BULBS WITH 35W DDM HID KITS (HTTP://WWW.DDMTUNING.COM/PRODUCTS/DDM_35W_55W_SLIM_BALLAST_HID_KIT-101-60.HTML). HAVE ALREADY BEEN SUCCESSFULLY (FOR ALMOST TWO YEARS) USING A SIMILAR PAIR IN MY 1987 MERCEDES 300SDL, (9004 BULB FORM FACTOR WITH HIGH/LOW BEAM ELECROMAGNETOMECHANICAL ACTUATORS). ISSUE IS NOT WITH DDM UPGRADES BUT WITH THE PACIFICA! ONLY UPON ROUGHLY BELOW 60F AMBIENT TEMP. AND AFTER LIGHTS HAVE RUN FOR A FEW MINUTES, THEY RECYCLE (I.E. FLASH OFF AND BACK ON), MOSTLY BOTH AT ONCE WHEN: A) STARTING FROM INITIAL STANDSTILL AFTER BOARDING AND THE POWER LOCKS AUTOMATICALLY ACTUATE TO CLOSE THE VEHICLE. B) SOMETIMES WHEN VEHICLE STARTS FROM STANDSTILL, EVEN WITHOUT POWER LOCKS ACTUATING. C) SOMETIMES WHEN SHIFTING FROM REVERSE TO DRIVE (E.G. GETTING OUT OF A PARKING). ISSUE NEVER OCCURS WHEN VEHICLE CRUISES, REGARDLESS OF ROAD BUMPINESS (NO LOOSE CONNECTION) AND HOW LONG AM DRIVING. FOUND SIMILAR ISSUES ON 2004 PACIFICA AND CHRYSLER 300M, SOME EVEN WITH OEM HIDS (NOT RETROFITS AS ME). 1) HTTP://VIDEO.AOL.COM/VIDEO-DETAIL/CHRYSLER-300C-OEM-HID-HEADLIGHT-PROBLEM-MALFUNCTION-HAZZARD/1136800140 2) HTTP://WWW.JUSTANSWER.COM/QUESTIONS/1RZYH-OWN-2004-CHRYSLER-PACIFICA 3) HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?ED_SEARCHRESULTS@@.EF16284!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.EF16284%20WHAT%20TYPE%20OF%20HEADLIGHT%20ON%202005%20PACIFICA&COUNT=20 COTTAGE INDUSTRY AROSE SELLING CAPACITORS SO HIDS SURVIVE GLITCHES PRESENT ON CHRYSLER HEADLIGHT SOCKETS: 1) HTTP://WWW.STEALTHAUTO.COM/PRODUCTS/HID-ANTI-FLICKER-CAPACITOR__HID-CAP.ASPX 2) HTTP://CGI.EBAY.COM/EBAYMOTORS/HID-DECODER-CANCELLER-ANTI-FLICKER-CAPACITOR_W0QQITEMZ330309702198QQCMDZVIEWITEM 3) HTTP://WWW.300CFORUMZ.COM/SHOWTHREAD.PHP?T=5954 AM POSITIVE THE ISSUE IS NOT ELECTRICAL BUT RATHER A FIRMWARE BUG!

NHTSA complaint #10261039 — an unverified report by a vehicle owner.

at 33,500 miles Cheshire, CT

EXTERIOR LIGHTING:HEADLIGHTS

LOW BEAM HEAD LIGHT BURNS OUT AT 34K MILES. REPLACED H7 (OEM) LAMP MYSELF BECAUSE DEALER CLAIMS IT IS A MAINTENANCE ITEM AND NOT COVERED UNDER WARRANTY. UPON INSTALLING NEW LAMP THE OTHER LOW BEAM LAMP EXPIRED. I BELIEVE THERE IS A DEFECT AND CHECKED MY CAR STATS TO VERIFY ANY REPORTS. I SEE I AM NOT ALONE.

NHTSA complaint #10178791 — an unverified report by a vehicle owner.

at 44,839 miles Ellicott City, MD

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHTS STOPPED WORKING ON 2004 CHRYSLER PACIFICA , AND THE 2005 PACIFICA WAS RECALLED FOR THE SAME PROBLEM. BUT, THE DEALER SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL BECAUSE A DIFFERENT PART WAS REPLACED. ALSO, MODEL YEAR WAS NOT PART OF THE RECALL. THE HEADLIGHTS WOULD NOT WORK. LUCKILY, I WAS AT HOME WHEN THE PROBLEM OCCURRED. IT APPEARED THAT THIS PROBLEM WAS RELATED TO THE ONE MENTIONED IN THE RECALL AND I SHOULD NOT HAVE TO PAY FOR THE REPAIRS.

NHTSA complaint #10148535 — an unverified report by a vehicle owner.

Pearland, TX

EXTERIOR LIGHTING:HEADLIGHTS

I PURCHASED THE CAR FROM CARMAX 08/03, WITH 500 MILES ON IT. AT THE END OF 09/04, WITH 2200 MILES, I BEGAN TO HAVE PROBLEMS WITH THE FUEL LIGHT. I TOOK IT IN FOR SERVICE FOR THE FUEL LIGHT ON 10/6, 10/11, 12/18, AND 12/27/04. EACH TIME SERVICE SAID IT WAS DUE TO A GAS CAP NOT BEING TIGHTEND, AND OR GAS WAS BEING TOPPED OFF. THEY DIDN'T TELL ME THEY REPLACED A C34 FUEL LINE CLIP ON 12/18, AND ON 12/27 THEY REPLACED THE EGR SYSTEM. I CONTINUED TO HAVE THE SAME PROBLEMS 1/11 AND 1/17/05. ON 1/17/05 THEY REPLACED A DETECTOR FOR GENERAL EVAP SYSTEM FAILURE/REPLACE NVLD PUMP. 1/25/05, SERVICE AGAIN FOR THE HEADLAMPS NOT WORKING, THEY FOUND NO PROBLEM. I WAS NOT TOLD THEY DID A RECALL ON 10/06/04 ON THE AUTO TRANSMISSION POWERTRAIN CONTROLE MODULE. I FOUND OUT, VIA THE INTERNET THERE WAS A RECALL ON THE HEADLAMPS, AND THEY COULD GO OUT ANYTIME. I RECEIVED ANOTHER RECALL IN THE MAIL ON THE SEAT CONTROL MODULE AND DRIVERS DOOR HANDLE, SO I TOOK THE CAR IN FOR BOTH RECALLS 03/31/05. I GOT HOME THAT EVENING, AND NOW I CAN'T GET INTO THE CAR THROUGH THE DRIVER'S SIDE! THIS WHOLE CAR IS A LEMON AND SHOULD BE RECALLED!

NHTSA complaint #10116237 — an unverified report by a vehicle owner.

at 30,000 miles Rowlett, TX

EXTERIOR LIGHTING:HEADLIGHTS

HEADLAMP FAILURE. THIS CAR IS 1 1/2 YEARS OLD TO US AND HAS JUST UNDER 30K MILES. THE VEHICLE HAS A RECALL ON THE 2005 MODEL BUT NOT THE 2004. THEY ARE CALLING IT A MAINTENANCE ITEM ON MY CAR.

NHTSA complaint #10112632 — an unverified report by a vehicle owner.

Palmetto BAY, FL

EXTERIOR LIGHTING:TAIL LIGHTS

THIS COMPLAINT RELATES TO MY PROFESSIONAL OBSERVATIONS CONCERNING TAIL-LIGHT VISIBILITY DEFICIENCIES ON CHRYSLER PACIFICA VEHICLES (I'M AN ACCIDENT INVESTIGATOR AND FORENSIC PHOTOGRAPHER). THE TAIL LIGHT DESIGN ON PACIFICA VEHICLES IS LARGE, HOWEVER, THE AMOUNT OF RED LIGHT ACTUALLY TRANSMITTED THROUGH THE TAILLIGHT IS ONLY A THIN CIRCLE. FURTHERMORE, THE CIRCLE OF RED LIGHT CAN ONLY BE SEEN WHEN DIRECTLY BEHIND THE VEHICLE...FROM ANY OFF-AXIS POSITION, SUCH AS IN THE NEXT LANE, ONLY A SMALL ARC OF RED LIGHT CAN BE SEEN. IN BRIGHT DAYLIGHT CONDITIONS, BRAKE LIGHTS ARE ALMOST IMPOSSIBLE TO SEE UNLESS ONE IS FOLLOWING DIRECTLY BEHIND THE PACIFICA; AT NIGHT, THE TAIL LIGHTS AND BRAKE LIGHTS ARE EASIER TO SEE, BUT REMAIN EXTREMELY HARD TO SEE IN COMPARISON TO ALMOST EVERY OTHER VEHICLE ON THE ROAD. THAT IS, OTHER VEHICLES EASILY TRANSMIT THE RED ILLUMINATION ACROSS THE ENTIRE REAR QUADRANT OF 180-DEGREES OR MORE, SO VEHICLES FOLLOWING CAN SEE THE LIGHTS NO MATTER WHAT LANE THEY ARE IN BEHIND A VEHICLE. THE PACIFICA ONLY TRANSMITS THE FULL EXTENT OF RED ILLUMINATION ACROSS A VERY NARROW RANGE...MAYBE 10 OR 20 DEGREES...DIRECTLY BEHIND THE PACIFICA. OFF-AXIS VEHICLES IN THE SAME OR ADJACENT LANES DO NOT SEE THE FULL RED ILLUMINATION, AS THE TAIL LIGHT DESIGN HAS SOME TYPE OF PRISM EFFECT THAT LIMITS THE TRANSMISSION OF THIS LIGHT ACROSS THE ENTIRE REAR QUADRANT. I'LL BE HAPPY TO PHOTOGRAPH THIS DESIGN ISSUE IF NEEDED FOR YOUR INVESTIGATION.

NHTSA complaint #10096001 — an unverified report by a vehicle owner.

Greensboro, NC

EXTERIOR LIGHTING:HEADLIGHTS

UPON PURCHASE OF MY NEW CHRYSLER PACIFICA I BECAME AWARE THAT THE FIELD OF ILLUMINATION WITH THE LOW BEAM HEADLAMPS WAS QUITE REDUCED FROM ANY VEHICLE I'VE HAD BEFORE. THIS IS OF PARTICULAR CONCERN IN RURAL DRIVING WHERE THERE ARE NO STREET LIGHTS. DEALER HAS ADJUSTED THEM (TO NO AVAIL).

NHTSA complaint #10086888 — an unverified report by a vehicle owner.

North Yarmouth, ME

EXTERIOR LIGHTING:HEADLIGHTS

UPON PURCHASE OF MY NEW CHRYSLER PACIFICA IN SEPT. 03, I BECAME AWARE THAT THE FIELD OF ILLUMINATION WITH THE LOW BEAM HEADLAMPS WAS QUITE REDUCED FROM ANY VEHICLE I'VE HAD BEFORE. THIS IS OF PARTICULAR CONCERN IN RURAL DRIVING WHERE THERE ARE NO STREET LIGHTS. DEALER HAS ADJUSTED THEM (TO NO AVAIL) AND MANUFACTURER HAS BEEN NOTIFIED THROUGH A NEW PURCHASE SURVEY (NO RESPONSE).

NHTSA complaint #10063847 — an unverified report by a vehicle owner.

Other 2004 Chrysler Pacifica problems

← Full 2004 Chrysler Pacifica report