2012 Chrysler Town AND Country driver assist problems
14 of the
868 complaints about the 2012 Chrysler Town AND Country are about the
driver-assist systems — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
83,000 miles.
C
14
Complaints
0
Crashes
2
Fires
0
Injuries
Exactly what failed
Blind Spot Detection
857.1%
Camera
214.3%
Camera System
17.1%
Back Over Prevention
17.1%
Camera
17.1%
Warning
17.1%
What owners said
Filed with NHTSA, in their own words.
Ofallon, MO
LANE DEPARTURE: BLIND SPOT DETECTION
Confirmed cylinder number 2 misfire. Performed relative compression test and intake trace pull. Confirmed that number two has low compression and is directly affecting cylinder number fives intake pull. removed spark plug and did a compression test on cylinder 2 it had 90psi of compression and the rest of the cylinders were at 148psi of compression. used a bore scope and found cylinder damage in video attached vehicle needs a new engine to correct customers concern. When going up a small incline at 30-45mph engine would stall out. I have 3 little kids and I drive a lot for my job and want to be safe on the road! Also my blind spot detectors have constantly been on since about 75,000 miles. It’s kind of a distraction when you are driving at night.
NHTSA complaint #11502502 — an unverified report by a vehicle owner.
Perkasie, PA
LANE DEPARTURE: WARNING
WIN Module...car goes int ACCY mode while driving and when car is turned off. Engine shuts off at random times, Can not restart car...says key not present. All kind of other electrical warnings keep coming up as well.
NHTSA complaint #11500603 — an unverified report by a vehicle owner.
Perkasie, PA
LANE DEPARTURE: BLIND SPOT DETECTION
WIN Module...car goes int ACCY mode while driving and when car is turned off. Engine shuts off at random times, Can not restart car...says key not present. All kind of other electrical warnings keep coming up as well.
NHTSA complaint #11500603 — an unverified report by a vehicle owner.
Baltimore, MD
LANE DEPARTURE: BLIND SPOT DETECTION
I kept getting a message that the blind spot system was unavailable. Once removed it smelled of burnt plastic and looked to be water damaged. Upon research I have learned that this could cause a fire and or damage other electrical components of the car
NHTSA complaint #11479824 — an unverified report by a vehicle owner.
Monclova, OHFire
LANE DEPARTURE: BLIND SPOT DETECTION
I was driving my 2012 town & country van on the expressway and the van started slowing down and were jerking backwards and forward it was trying to shut off. I became very afraid for my children safety as well as mine. Ignition switch was stalling while I was driving. The car behind me was driving so fast ,that I had to pull off the expressway before me and my family would die. This should be a recall so other family member would not die. Bad ignition switch can cost a family their life's. Please look into this I thank God that me and my kids are still alive. I would like to have a recall on this item( ignition switch) before it cause someone life. Please fix my van. Thank you
NHTSA complaint #11447074 — an unverified report by a vehicle owner.
at 85,200 milesSaranac Lake, NY
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA AND BLIND SPOT DETECTOR WERE MALFUNCTIONING. THE CONTACT JUST PURCHASED THE VEHICLE ON APRIL 3, 2019. THE DEALER (CHRISTOPHER CHEVROLET BUICK, 1111 WICKER ST, TICONDEROGA, NY 12883, (518) 585-2842) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST WITH THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SHE HAD SEVERAL MEDICAL CONDITIONS THAT REQUIRED HER TO BE ABLE TO USE THE BACKUP CAMERA. THE FAILURE MILEAGE WAS 85,200.
NHTSA complaint #11220978 — an unverified report by a vehicle owner.
at 85,200 milesSaranac Lake, NY
LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA AND BLIND SPOT DETECTOR WERE MALFUNCTIONING. THE CONTACT JUST PURCHASED THE VEHICLE ON APRIL 3, 2019. THE DEALER (CHRISTOPHER CHEVROLET BUICK, 1111 WICKER ST, TICONDEROGA, NY 12883, (518) 585-2842) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST WITH THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SHE HAD SEVERAL MEDICAL CONDITIONS THAT REQUIRED HER TO BE ABLE TO USE THE BACKUP CAMERA. THE FAILURE MILEAGE WAS 85,200.
NHTSA complaint #11220978 — an unverified report by a vehicle owner.
at 88,000 milesSheffield, MA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO DEDARD BROTHERS CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, 413-743-0014) WHERE IT WAS DIAGNOSED THAT THE CAMERA HARNESS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. *TT DEALER STATED BLIND SPOT MOTORS AND HARNESS CORRODED.
NHTSA complaint #11161380 — an unverified report by a vehicle owner.
at 83,000 milesDavenport, IAFire
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM, NAVIGATIONAL SYSTEM, AND THE REAR BACK UP CAMERA FAILED. A FEW WEEKS LATER, THE CONTACT NOTICED SMOKE COMING FROM THE REAR PASSENGER SIDE TAIL LIGHT. THE VEHICLE WAS TAKEN TO KIMBERLY CAR CITY (625 W KIMBERLY ROAD, DAVENPORT, IA 52806, (563) 391-8300) WHERE IT WAS DIAGNOSED THAT THE REAR BUMPER, MODULES, AND WIRING HARNESS CAUGHT FIRE DUE TO WATER EXPOSURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CHRYSLER ENGINEER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FAILURE WAS NOT DUE TO A MANUFACTURER DEFECT. THE MANUFACTURER PROVIDED CASE NUMBER: CAIR31876429. THE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #11130303 — an unverified report by a vehicle owner.
at 70,000 milesMarengo, OH
LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE REVERSING OUT OF THE GARAGE, THE DRIVER AND PASSENGER SIDE BLIND SPOT MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR AND THE HARNESS SWITCH THAT CONTROLLED THE CORNER VENT WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10862254 — an unverified report by a vehicle owner.
at 83,000 milesFenton, MI
LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE "BLIND SPOT MODULATOR NEEDS SERVICE" WARNING MESSAGE ILLUMINATED. IN ADDITION, THE BLIND SPOT MODULATOR EMITTED A LOUD BEEPING NOISE THAT DID NOT ALLOW THE CONTACT TO HEAR OTHER VEHICLE'S HORNS. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO PROVIDE ACCURATE READING LEVELS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT MODULATOR SENSOR WAS INSTALLED IN THE BUMPER, WHICH WAS NOT THE PROPER PLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 04/06/16*LJ
NHTSA complaint #10846016 — an unverified report by a vehicle owner.
at 40,400 milesHolden, MA
LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE'S BLIND SPOT SENSOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE BLIND SPOT SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,400. UPDATED 8/10/15*CN THE CONSUMER STATED THE DEFECTIVE PART HAD A SECTION THAT WAS MELTED AND COULD BE A POTENTIAL FIRE HAZARD. UPDATED 11/24/2015
NHTSA complaint #10726296 — an unverified report by a vehicle owner.
at 27,000 milesGreenfield, WI
BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, BOTH THE DRIVER AND PASSENGER SIDE BLIND SPOT DETECTION SIGNALS AND THE REVERSE CAMERA FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN JUNE OF 2014. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 27,000.
NHTSA complaint #10706286 — an unverified report by a vehicle owner.
at 45,000 milesNorth Saint Paul, MN
BACK OVER PREVENTION
THE BLIND SPOT DETECTION DOES NOT WORK AND IT IS A SAFETY ISSUE.
NHTSA complaint #10705482 — an unverified report by a vehicle owner.