58 of the 868 complaints about the 2012 Chrysler Town AND Country are about the other systems — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 64,062 miles.
58
Complaints
0
Crashes
4
Fires
3
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
Catalytic converter is reported to me as needing to be replaced. Check Engine light came on which indicated this error. It’s only at 84k miles. Followed by needing new O2 sensors if the catalytic converter is replaced. Another error was the thermostat which needs replacement. We are looking at over $5k in repairs.
NHTSA complaint #11699337 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Has had some issues trying to turn on after sitting over night. It will just kill the battery but it just started to die while driving and the entire system shuts off. All the lights, the steering wheel locks up and gas goes out. All you can do is brake and hope that you can stop in a good spot before it dies fully. This has happened a few times with my kids in the car and now I just don’t dare to drive. The tipm needs to be recalled.
NHTSA complaint #11646300 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My car would randomly shut down while I am driving leaving me with no power steering. I took it to my mechanic who discovered it was a faulty ignition switch module and recommended I take it to a dealership. If I touch the key fob on my car or hit a bump while it is running, the car will shut down. No power steering. There are multiple recalls for faulty ignition switch modules but not on my particular vehicle (recall L25 is one of many I have discovered). I have been carefully driving the vehicle because I don't have $1500 to repair. Dealership will fix it at my expense because there is no recall on my particular vehicle.
NHTSA complaint #11632661 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The contact owns a 2012 Chrysler Town and Country. The contact stated that while the vehicle was parked unattended, he detected smoke from the vehicle, which caught fire in the rear electrical compartment. The fire department extinguished the fire. There were no reported injuries, air bag deployment or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was unknown. The VIN was not available.
NHTSA complaint #11585730 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My van has 57382 miles and is wheelchair accessible, we only use it for store or doctor appt. It has been shutting off / stalling while driving. It spits & sputters then boom stalls it takes 4 or 5 time to restart but does restart for now. Does not do it every time but when it does we are on highway usually when coming to stop or slowing down to turn which has become a safety issue for all. Had it to garage multiple times, Garage can't seem to find problem, No check engine light comes on No code are thrown just stops / stalls. Last incident occurred 6-6-23 but has been ongoing for months and getting worse
NHTSA complaint #11529732 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The driver-side rear sliding door lock actuator has failed to operate any longer and because of this part failure, the driver-side sliding door will not unlock or open. The safety of my family is being put at risk because should we be in an accident on the passenger side of the car, for example and "t-bone" or a roll-over that does not allow us to use the passenger side doors, everyone in the back (we have a 7-person family, 5 children in the back) will not be able to exit the minivan without climbing over the driver seat or climbing over the rear seat. And assuming the accident is severe enough to not allow us to exit on the passenger side of the car, I believe it is also safe to assume that injuries will have occurred and the children and/or adults will be unable to climb over or around seats and could be at great risk of injury trying to get out of the car by themselves or by emergency support since no access will be available for them to get safety support boards into the car or for them to get into the car and to the children safely. This problem has been confirmed by a local body shop since the door will not open or close they had to completely remove the door to get into the panel to inspect. I have not had the vehicle inspected by the manufacturer, police, insurance representative but it has been inspected by my mechanic and auto body shop. There were no warning lamps or messages warning of this problem or part breakage. It was a situation where we left the house and used both sliding doors and while we were out, the driver side sliding door stopped working. This appears to be a very common problem with chrysler/dodge/jeep/ram products and has been going on for years. There are numerous videos on youtube showing people talking about this problem and recalls have been issued for other model vehicles and need to be put in place for my vehicle as well.
NHTSA complaint #11488318 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle totally turns off while driving. The steering locks and brakes don't work. It has something to do with the key or ignition. It's not an engine stall. It's loss of everything as if the key was turned off. This is very dangerous.
NHTSA complaint #11467231 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Vehicle cuts off while driving but does not set a code.Been in three different Chrysler dealers but has not cut off with a tech at either dealership and has not set a code.Vehicle was just driven on a 3700 mile trip and did not cut off but this morning it cut off twice in our driveway..This has been happening off and on for over one year.We have spent a ton of money looking for answers.Seems to cut off while slowing down around 30-35 miles per hour..Extremely dangerous.Chrysler opened a Star Case but no answer has come forward. So very DANGEROUS.
NHTSA complaint #11460478 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Vehicle sometimes simply cuts off while driving.Vehicle has NOT set a code..Vehicle has been in four different Chrysler dealerships but they can not get the cutting off problem to accrue.This is extremely dangerous.Past records of the repair orders have been loss but the vehicle is in the shop today for this problem and the tech can not get the car to cut off.
NHTSA complaint #11452437 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle has shut down several times while driving or comi g to a stop. There is enough fuel in the tank and once the vehicle is put in park it starts right up like nothing happened. The vehicle was taken to a mechanic shop and looked at and was told there was nothing wrong with the vehicle that everything came out fine and looked fine . Has shut down several more times since that. One of the incidents happened when coming to a stop and other es while driving. Luckily there was no vehicles behind or in front of me.
NHTSA complaint #11450571 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Vehicle shuts off with no warning. Doors have opened on their own. Just got out of shop as could not start the vehicle or lock the doors. This has been a dangerous experience. There was a recall for this Wireless Ignition Node Module on 2008-2010. I believe this recall should be extended to the 2012 also.
NHTSA complaint #11419654 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VEHICLE WAS FAILING TO START. IT WOULD CRANK, BUT NOT START. OR SOMETIMES WOULD START AND DIE IMMEDIATELY. WE TOOK IT TO A REPAIR SHOP AND SAID NEEDED TO GO TO THE DEALERSHIP TO DIAGNOSE. TOWED IT TO THE DEALERSHIP AND AFTER SEVERAL DAYS WAS TOLD WE NEEDED A NEW TIPM WHICH WOULD BE $1500. INSTEAD WE ORDERED THE TIPM AND PUT IT IN OURSELVES (VERY EASY AND MUCH CHEAPER) BUT IT DID NOT RESOLVE THE PROBLEM. IT IS DOING THE SAME THING, AND NOW I HAVE PAID THE DEALERSHIP $160 FOR A DIAGNOSIS AND $650 FOR A PART THAT I CANNOT RETURN.
NHTSA complaint #11398237 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHEN THE VEHICLE IS UNDER 30 TO 25 DEGREES OUTSIDE THE VAN WILL NOT START. I JUST CHANGED THE BATTERY & I TRIED TO START IT AND THE VAN WILL NOT START AND IT'S SAYING THAT IT'S 21 ON THE CAR DASHBOARD
NHTSA complaint #11395872 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE A 2012 CHRYSLER TOWN & COUNTRY. ITS STARTED INTERMITTENTLY NOT SHIFTING OUT OF PARK. I CAN SHUT IT OFF AND TURN IT BACK ON THEN IT WILL WORK. SOMETIMES I HAVE TO RESTART IT A FEW TIMES BEFORE IT WILL WORK. THIS HAPPENS WHETHER IT IS INITIALLY PARKED AND NOT RUNNING, OUR IF ITS ALREADY RUNNING AND I PUT IT INTO PARK AND TRY TO PUT IT BACK INTO DRIVE (SUCH AS PUTTING IN PARK TO WAIT ON A TRAIN)
NHTSA complaint #11350355 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WHY IT SHUTS OFF . IT ONLY HAPPENED ONCE WHEN WE BOUGHT IT IN THE FALL. NOW THAT ITS WARM IT HAPPENS A LOT
NHTSA complaint #11341046 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
2012 CHRYSLER TOWN AMS COUNTRY REAR AIR CONDITIONING SYSTEM NOT WORKING
NHTSA complaint #11338954 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TRAVELING ON THE HIGHWAY AT APPROXIMATELY 55MPH THE VAN SHUTS DOWN. NO POWER WHATSOEVER. THIS HAS HAPPENED TO US 3 TIMES WHILE TRAVELING THIS SPEED ON A BUSY ROAD. I TRAVEL WITH TWO HANDICAPPED SONS IN WHEELCHAIRS AND THIS HAS BEEN A VERY SCARY EXPERIENCE ALL 3 TIMES. NOBODY CAN TELL US WHAT IS WRONG AND THEY DON'T EVEN KNOW WHERE TO BEGIN TO LOOK. NOW MY BOYS ARE CONFINED AT HOME WITHOUT A VEHICLE FOR ME TO DRIVE THEM.
NHTSA complaint #11324211 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DOOR CAUGHT FIRE WHILE DRIVING, SMOKE EVERYWHERE, SMOKE COMING FROM UNDER HOOD.
NHTSA complaint #11302437 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ON OUR 2012 TOWN AND COUNTRY , WE HAD REPLACED TIPM ON 2/18. AFTER REPLACEMENT , VEHICLE WOULD STILL TURN OFF IN MID-DRIVE , NOT TURN ON AT ALL NOR TURNOVER MANY TIMES . I BELIEVE IT'S A HUGE SAFETY ISSUE TO NOT HAVE ANY CODES SHOW UP, THE DEALER AFTER REPLACING TIPM ( PARTS AND LABOR $1400), THEY CAN'T FIND ISSUE WHICH CAUSES A LARGE SAFETY CONCERN AS MY GIRLFRIEND AND CHILDREN ARE LEFT TO DRIVE A VEHICLE THAT CAN INTERMITTENTLY TURN OFF MID DRIVE . IT SEEMS MANUFACTURERS KNOW OF THIS PROBLEM BUT NO RECALLS HAVE BEEN ISSUED NOR A FIX .
NHTSA complaint #11269773 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE BEEN HAVING YEARS OF PROBLEMS WITH THIS VEHICLE. SHORTLY AFTER PURCHING IT IN 2015, THE CLIMATE CONTROL UNIT STARTED (AND CONTINUES) TO TURN ON RANDOMLY WHENEVER IT WANTS TO, THE A/C STOPPED WORKING COMPLETELY, AND THE BLIND SPOT SENSORS ARE ON 100% OF THE TIME. MORE RECENTLY, THE VEHICLE KEPT HAVING TO GET JUMP STARTED EVERY MORNING FOR ABOUT 2 WEEKS UNTIL FINALLY IT WOULDN'T TURN OVER AT ALL. I HAVE REPLACED THE BATTERY 3 TIMES, THE ALTERNATOR TWICE (THE FIRST TIME AFTER THE VEHICLE STALLING OUT ON A MAJOR HIGHWAY A LONG WAY FROM HOME), THE FUEL PUMP WAS JUST REPLACED, AND THEN I FIND OUT FROM THE GARAGE THAT CHANGED THE FUEL PUMP THAT THE TIPM NEEDS TO BE REPLACED. I AM NOW CURRENTLY WAITING FOR A NEW TIPM FROM THE DEALERSHIP. I HAVE BEEN WITHOUT A VEHICLE FOR 3 WEEKS NOW AS THIS PART IS ON BACK ORDER. THIS VEHICLE HAS COST ME THOUSANDS OF DOLLARS IN THE SHORT TIME I HAVE OWNED IT AND HAS BEEN VERY UNRELIABLE FOR ME AND MY FAMILY, INCLUDING 3 CHILDREN.
NHTSA complaint #11268073 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS DRIVING ON THE FREEWAY WITH 2 SMALL KIDS IN THE CAR AND A SEMI RIGHT BEHIND ME WHEN MY VAN COMPLETELY SHUT OFF NOTHING WAS WORKING. AFTER WHAT SEEMED LIKE AN ETERNITY ALL THE POWER WAS RESTORED AND I WAS ABLE TO DRIVE TO OFF RAMP AND STOP. THERE WAS NO WARNING AND NO LIGHTS SHOWING A PROBLEM. VAN IS CURRENTLY INTHE SHOP DIAGNOSTIC TEST SHOWED NO ERROR CODE. ME AND MY KIDS COULD HAVE BEEN KILLED ALONG WITH OTHERS AS I HAD NO CONTROL. CURRENTLY AWAITING REPORTS FROM MECHANICS.
NHTSA complaint #11265526 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE BLIND SPORT RADAR, MOPAR PART # 56038942AA, UNIT HAS A DESIGN FLAW. THE UNIT HOUSING IS NOT PROPERLY SEALED TO WITHSTAND MOISTURE AND THE ELEMENTS. MOISTURE GETS INSIDE THE UNIT, SHORTING THE ELECTRONICS AND RENDERING IT USELESS. I HAD THE UNITS (THERE ARE 2) REPLACED AT 30,000 MILES AND NOW AT 70,000 MILES THEY HAVE SHORTED AGAIN WITH THE SAME PROBLEM.. THE COST OF REPLACING THESE UNITS IS $881.39 PER UNIT! IT IS PROBABLY ABOUT 30% OF THE VAN'S VALUE AT THIS POINT. THIS UNIT WORKS AS A BACK UP SENSOR AND BLIND SPOT DETECTOR. THEY ARE A WONDERFUL SAFETY FEATURE TO HAVE ON THE VEHICLE, BUT I BALK AT THE REPLACEMENT PRICE. SEARCHING THE INTERNET, THERE HAVE BEEN MANY REPORTED PROBLEMS WITH THIS UNIT AND I BELIEVE A RECALL SHOULD BE INITIATED. WHEN THE UNIT SHORTS, AN ERROR MESSAGE APPEARS STATING THAT THE BLIND SPOT WARNING SYSTEM IS NOT AVAILABLE AND THE BLIND SPOT WARNING LIGHTS IN THE MIRRORS REMAIN ON AT ALL TIMES. THIS HAPPENS WHEN I AM DRIVING.
NHTSA complaint #11208259 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE FIRST TIME IT HAPPENED WE WERE DRIVING IN TOWN GOING LITTLE UNDER 30MPH AND WENT OVER RAILROAD TRACKS AND THE WHOLE CAR SHUTS DOWN... NOW ANYTIME WE'RE DRIVING AND GO OVER ANY LITTLE BUMP OR RAILROAD TRACKS THE CAR SHUTS DOWN AND I HAVE TO PUT IN PARK AND RESTART THE CAR. THE CAR ALSO SHUTS DOWN WITH ANY TOUCH OF THE KEY IN THE IGNITION.
NHTSA complaint #11206843 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DRIVER DOOR CAUGHT FIRE AFTER RECALLED WINDOW SWITCH WHILE DRIVING. LUCKILY, A FRIEND BEHIND ME HAD A FIRE EXTINGUISHER SO THE FIRE WAS CONTAINED TO THE DRIVER DOOR
NHTSA complaint #11195989 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY BLIND SPOT SENSORS WERE MALFUNCTIONING. I BROUGHT THEM TO A DEALER THAT SAID THAT IT IS A VERY COMMON ISSUE BECAUSE OF A DESIGN FLAW THAT CAUSES WATER TO GET INTO THE SENSOR HOUSING. I JUST GOT HOME AND REMOVED BOTH SENSORS AND BOTH ARE CORRODED FROM WATER DAMAGE THAT CLEARLY ENTERED AT THE SEAMS OF THE HOUSING. THIS IS SO BAD THAT THEY ARE SPLIT OPEN BECAUSE THE CORROSION AND THERE WAS EVIDENCE OF SHORTING WIRES AND MELTING PLASTIC IN THE AREA WHERE THE SENSORS ARE HOUSED IN THE REAR BUMPERS. THIS ISSUE WAS PRESENT IN BOTH SENSORS AND AFTER SOME ONLINE SEARCHES IT APPEARS THAT THOUSANDS OF OTHER DRIVERS OF THIS MAKE/MODEL ARE EXPERIENCING THE SAME ISSUE. BECAUSE THE BLIND SPOT WARNING SYSTEM IS A SAFETY FEATURE I BELIEVE THIS SHOULD BE A RECALLED ITEM. IF THESE PARTS ARE NOT RECALLED SOMEONE'S FAILED BLIND SPOT DETECTION SENSORS ARE GOING TO CAUSE AN ACCIDENT LEADING TO SERIOUS INJURY OR DEATH (IF THEY HAVEN'T ALREADY.) I HAVE CONTACTED CHRYSLER ABOUT THIS ISSUE AND THEY WERE NOT WILLING TO INVESTIGATE OR SEND A REPLACEMENT PART THAT WOULD BE SEALED TO PREVENT WATER DAMAGE.
NHTSA complaint #11192650 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE BLIND SPOT DETECTION SYSTEM STOPPED WORKING. THE CAUSE IS A DEFECTIVE SENSOR THAT SHORTS OUT DUE TO WATER INFILTRATION.
NHTSA complaint #11191164 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY VEHICLE'S BLIND SPOT DETECTION SYSTEM STOPPED WORKING WHILE DRIVING DOWN THE STREET. IT BEGAN FLASHING AND BEEPING INCESSANTLY AND WAS HORRIBLY DISTRACTING. I HAD PURCHASED AN EXTENDED WARRANTY SO MADE ARRANGEMENTS TO HAVE IT REPAIRED AT A CHRYSLER DEALERSHIP. THE DEALERSHIP JUST CALLED ME AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE THE COMPUTER MODULE THAT CONTROLS THE BLIND SPOT DETECTION SYSTEM HAD GOTTEN WET. THE DEALER SAID IT WAS A DESIGN FLAW AND THE MODULE WAS PLACED SUCH THAT OVER TIME IT GOT CRACKED AND MOISTURE CAUSES A MALFUNCTION. HE SAID HE'D SEEN A LOT OF THIS. SO, I CALLED CHRYSLER AND THEY SAID THERE'S NOTHING THEY CAN (WILL) DO. THIS IS A SAFETY FEATURE THAT IS CAUSING A SAFETY HAZARD WHEN IT MALFUNCTIONS. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET REGARDING THIS SAME ISSUE. I FEEL THERE SHOULD BE A RECALL BEFORE THIS MALFUNCTION CAUSES ACCIDENTS IF IT HASN'T ALREADY.
NHTSA complaint #11190893 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE BLIND SPOT DETECTION SYSTEM STARTED TO COME ON AND OFF RANDOMLY. THE SYSTEM PINGING/BEEP WHEN NOTHING IS NEAR AND WON'T WORK WHEN VEHICLE IS IN THE BLIND SPOT.
NHTSA complaint #11185851 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
OUR TOWN & COUNTRY TURNS OFF WHILE DRIVING. SOON AFTER IT HAS BEEN TURNED ON. IT HAS HAPPENED AT LOW SPEEDS AND WHILE AT A STOP. ONCE IT SHUTS OFF, IT WON'T RESTART UNTIL SITTING FOR SEVERAL HOURS. BOTH OUR LOCAL CAR MECHANIC AND THE CHRYSLER DEALERSHIP HAVE INSPECTED THE CAR AND CAN'T FIND ANYTHING WRONG. NO ERROR CODES SHOW UP. THANKFULLY IT HAS ONLY HAPPENED WHILE I'VE BEEN IN RELATIVELY SAFE SITUATIONS, LIKE PARKING LOTS OR BACKING OUT OF MY GARAGE. BUT THE SAFETY CONCERNS ARE HUGE, IF THIS HAPPENS IN AN INTERSECTION OR HIGHWAY. THERE WAS A FORMAL INVESTIGATION DONE IN 2014 WITH REGARDS TO THE TIMP, OF WHICH THE TOWN AND COUNTRY WAS ULTIMATELY NOT INCLUDED. ATTCHED ARE REPAIR INVOICES FROM BOTH OUR MECHANIC AND FROM THE CHRYSLER DEALERSHIP.
NHTSA complaint #11165686 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
BLIND SPOT DETECTORS FAIL. ON LINE REPORTS SHOW MANY COMPLAINTS ON THIS SAFETY ISSUE. IT IS A VERY VALUABLE ACCIDENT AVOIDANCE OPTION
NHTSA complaint #11076244 — an unverified report by a vehicle owner.