FaultScore

Audi Q5 E vs Mercedes Benz Metris

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Audi Q5 E Mercedes Benz Metris
Complaints on file 107 263
Model years covered 2020–2025 2015–2023
Worst model year 2021 2016
Best model year 2023 2019
Crashes reported 1 4
Fires reported 1 2
Injuries reported 5 4
Deaths reported 0 0
Most complained-about part Electrical System Fuel & Propulsion
Share of complaints involving harm 6.5% 3.8%

Audi Q5 E by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Driver Assist & Collision Avoidance 21 19.6%
Engine & Cooling 11 10.3%
Transmission & Drivetrain 9 8.4%
Brakes 8 7.5%
Fuel & Propulsion 8 7.5%
Other & Unspecified 8 7.5%
Suspension 4 3.7%

Mercedes Benz Metris by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Tires 45 17.1%
Windows, Mirrors & Wipers 23 8.7%
Engine & Cooling 22 8.4%
Wheels 21 8.0%
Steering 20 7.6%
Electrical System 17 6.5%