FaultScore

Chevrolet Express 1500 vs Suzuki XL7

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chevrolet Express 1500 Suzuki XL7
Complaints on file 133 332
Model years covered 1996–2014 2007–2009
Worst model year 2004
Best model year 2000
Crashes reported 14 6
Fires reported 6 6
Injuries reported 14 3
Deaths reported 1 0
Most complained-about part Brakes Steering
Share of complaints involving harm 26.3% 4.5%

Chevrolet Express 1500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 18 13.5%
Airbags 15 11.3%
Fuel & Propulsion 15 11.3%
Body & Structure 12 9.0%
Electrical System 11 8.3%
Engine & Cooling 9 6.8%
Tires 8 6.0%
Lights 6 4.5%

Suzuki XL7 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 55 16.6%
Engine & Cooling 51 15.4%
Airbags 39 11.7%
Stability & Traction Control 23 6.9%
Transmission & Drivetrain 15 4.5%
Body & Structure 14 4.2%