FaultScore

Chevrolet Express 3500 vs KIA Optima Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chevrolet Express 3500 KIA Optima Hybrid
Complaints on file 163 406
Model years covered 1997–2024 2011–2020
Worst model year 2005 2012
Best model year 2008 2015
Crashes reported 9 31
Fires reported 11 21
Injuries reported 6 18
Deaths reported 0 0
Most complained-about part Fuel & Propulsion Engine & Cooling
Share of complaints involving harm 16% 17.2%

Chevrolet Express 3500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 24 14.7%
Brakes 21 12.9%
Tires 18 11.0%
Body & Structure 16 9.8%
Electrical System 15 9.2%
Steering 12 7.4%
Engine & Cooling 10 6.1%
Seat Belts 9 5.5%

KIA Optima Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 150 36.9%
Brakes 35 8.6%
Steering 20 4.9%
Acceleration & Cruise Control 17 4.2%
Fuel & Propulsion 15 3.7%