FaultScore

FaultScore report

2011 KIA Optima Hybrid problems

Owners have filed 47 complaints about the 2011 KIA Optima Hybrid with NHTSA between 2012 and 2024. The largest single group is the engine & cooling. Across this model's run it ranks 5 of 6 worst.

C

FaultScore 49/100

Higher is worse. Measured against the other years of the KIA Optima Hybrid.

How this is worked out

The numbers

47

Complaints

2

Crashes reported

4

Fires reported

1

Injuries reported

69,000 mi

Median mileage at failure

Half of reported failures happened before this

24%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 36 vs 50 Severity 77 vs 50 Early failure 41 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the KIA Optima Hybrid. 50 means typical for this model; 100 means roughly double.
Severity — 77
14.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 41
24% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other KIA Optima Hybrid

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 KIA Optima Hybrid

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 19 40.4%

0 crashes, 2 fires · median 99,700 mi

Electrical System 6 12.8%

0 crashes, 2 fires · median 58,000 mi

Brakes 5 10.6%

Median failure at 98,000 miles

Airbags 4 8.5%

2 crashes, 0 fires · median 57,899 mi

Transmission & Drivetrain 4 8.5%

Median failure at 67,000 miles

Acceleration & Cruise Control 3 6.4%

Median failure at 19,000 miles

Seats 2 4.3%

Median failure at 39,750 miles

Steering 2 4.3%

Median failure at 95,000 miles

Seat Belts 1 2.1%
Tires 1 2.1%

Median failure at 7,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 9.5%
1,000 – 9,999 miles 1 2.4%
10,000 – 24,999 miles 3 7.1%
25,000 – 49,999 miles 2 4.8%
50,000 – 74,999 miles 12 28.6%
75,000 – 99,999 miles 9 21.4%
100,000 – 149,999 miles 11 26.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2012 peak 5 Nov 2024

NHTSA investigations into the 2011 KIA Optima Hybrid

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

DP22005 Opened 27 Jan 2023 Closed 7 Aug 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

EA21003 Opened 22 Dec 2021 Closed 5 Feb 2024 ENGINE

Engine Fires

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine...

PE19004 Opened 29 Mar 2019 Closed 22 Dec 2021 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines use...

DP18003 Opened 21 Aug 2018 Closed 10 May 2019 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI)...

Recalls on the 2011 KIA Optima Hybrid

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V652000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

20V750000

ENGINE

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Risk: An engine compartment fire increases the risk of injury.

18V363000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.

Risk: If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 99,700 miles Palisades Park, NJ Fire

ELECTRICAL SYSTEM

ECU MALFUNCTION CAUSING MISFIRE IN CYLINDER ONE RESULTING IN IGNITION COIL MELTING AND AND CAUSING ELECTRICAL FIRE IN ENGINE BAY WHILE IN MOTION ON LOCAL STREET. VEHICLE IS NOW INOPERABLE.

NHTSA complaint #11195506 — an unverified report by a vehicle owner.

at 99,700 miles Palisades Park, NJ Fire

ENGINE

ECU MALFUNCTION CAUSING MISFIRE IN CYLINDER ONE RESULTING IN IGNITION COIL MELTING AND AND CAUSING ELECTRICAL FIRE IN ENGINE BAY WHILE IN MOTION ON LOCAL STREET. VEHICLE IS NOW INOPERABLE.

NHTSA complaint #11195506 — an unverified report by a vehicle owner.

at 99,500 miles Palisades Park, NJ Fire

ELECTRICAL SYSTEM

ENGINE MISFIRE IN CYLINDER # 1. THE ENGINE BEGAN TO SMOKE, CHECK ENGINE (P0301) ILLUMINATED. IGNITION COIL WAS MELTED NOW CAR DOES NOT START. ENGINE FAILURE. THIS HAPPENED ON A SHORT TRIP TO THE STORE LIMPED THE CAR BACK HOME. KIA REFUSES TO RECALL THIS OPTIMA ENGINE BECAUSE ITS A HYBRID ALTHOUGH IT HAS FAILED AND HAS BEEN RECALLED ON MULTIPLE SAME YEAR KIA OPTIMAS DUE TO METAL DEPOSITS IN THE ENGINE FROM FACTORY.

NHTSA complaint #11182680 — an unverified report by a vehicle owner.

at 99,500 miles Palisades Park, NJ Fire

ENGINE

ENGINE MISFIRE IN CYLINDER # 1. THE ENGINE BEGAN TO SMOKE, CHECK ENGINE (P0301) ILLUMINATED. IGNITION COIL WAS MELTED NOW CAR DOES NOT START. ENGINE FAILURE. THIS HAPPENED ON A SHORT TRIP TO THE STORE LIMPED THE CAR BACK HOME. KIA REFUSES TO RECALL THIS OPTIMA ENGINE BECAUSE ITS A HYBRID ALTHOUGH IT HAS FAILED AND HAS BEEN RECALLED ON MULTIPLE SAME YEAR KIA OPTIMAS DUE TO METAL DEPOSITS IN THE ENGINE FROM FACTORY.

NHTSA complaint #11182680 — an unverified report by a vehicle owner.

at 52,000 miles Deptford, NJ Crash 1 injured

AIR BAGS

TAKATA RECALL--I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT WITH MY 2011 KIA OPTIMA HYBRID. AS THE IMPACT WAS PRETTY HARD, THE AIR BAGS DID NOT DEPLOY. MY DAUGHTER WAS JERKED FORWARD AND HIT HER FACE ON THE DASHBOARD.

NHTSA complaint #10908117 — an unverified report by a vehicle owner.

at 63,798 miles Lunenburg, MA Crash

AIR BAGS

WHILE TRAVELLING AT APPROXIMATELY 50 - 55 MPH ON A HIGHWAY A DEER HAD RAN ACROSS THE ROAD, IN ORDER TO AVOID A COLLISION HEAD ON WITH THE DEER I TOOK AN EVASIVE MANEUVER AND UNFORTUNATELY COLLIDED WITH THE GUARDRAIL ON THE DRIVERS SIDE AT APPROXIMATELY 40 - 50 MPH. IMPACTING THE ENTIRE DRIVERS SIDE OF MY VEHICLE. HOWEVER, NO AIRBAG DEPLOYMENT OCCURRED WITH SIDE CURTAIN AIRBAGS AND VEHICLE IS NOW CONSIDERED A TOTAL LOSS FOR INSURANCE PURPOSES DUE TO DAMAGE AND AS WELL AS A POSSIBLE AIRBAG SYSTEM MALFUNCTION IN THE VEHICLE.

NHTSA complaint #10876323 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Sacramento, CA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11627468 — an unverified report by a vehicle owner.

at 131,000 miles Laguna Beach, CA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima Hybrid. The contact stated while driving 50-60 MPH, there was smoke coming out from underneath the hood of the vehicle. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the engine was cleaned and the spark plugs were replaced; however, the failure recurred while driving. The contact was able to pull into a parking lot and park the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the local dealer and failed to restart. The dealer informed the contact that the vehicle could not be serviced because it was out of warranty. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and to Kia Campaign Number: SC200. The manufacturer was not notified of the failure. The failure mileage was approximately 131,000.

NHTSA complaint #11596463 — an unverified report by a vehicle owner.

at 131,000 miles Laguna Beach, CA

ENGINE

The contact owns a 2011 Kia Optima Hybrid. The contact stated while driving 50-60 MPH, there was smoke coming out from underneath the hood of the vehicle. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the engine was cleaned and the spark plugs were replaced; however, the failure recurred while driving. The contact was able to pull into a parking lot and park the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the local dealer and failed to restart. The dealer informed the contact that the vehicle could not be serviced because it was out of warranty. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and to Kia Campaign Number: SC200. The manufacturer was not notified of the failure. The failure mileage was approximately 131,000.

NHTSA complaint #11596463 — an unverified report by a vehicle owner.

at 30,000 miles Chowchilla, CA

ENGINE

The contact owns a 2011 Kia Optima Hybrid. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the message "Stop Vehicle" was displayed. The contact stated that the vehicle had stalled and shut off on several occasions. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

NHTSA complaint #11584874 — an unverified report by a vehicle owner.

at 70,000 miles Tempe, AZ

STEERING

The contact owns a 2011 Kia Optima Hybrid. The contact stated while the vehicle was parked, after starting the vehicle, the steering wheel became stiff. The “Steering Assist Fault” messages were displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear had failed. The dealer was contacted for a second opinion, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11582463 — an unverified report by a vehicle owner.

San Francisco, CA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11557251 — an unverified report by a vehicle owner.

at 98,000 miles Citrus Heights, CA

POWER TRAIN

WHILE DRIVING (IN FORWARD MOTION), WITHOUT ANY PRESSURE BEING APPLIED TO EITHER THE BRAKE OR PARKING BRAKE, THE VEHICLE BEGINS TO SLOW ITSELF RAPIDLY LOSING ACCELERATION.; A RUMBLE CAN BE HEARD THERE IS CONSISTENT BEEPING NOISE AND THE VEHICLE BEGINS TO VIBRATE SLIGHTLY. A YELLOW TRIANGLE WITH AN EXCLAMATION POINT AND THE WORDS CHECK BRAKE APPEARS IN THE DRIVERS DISPLAY; ATTEMPTS TO ACCELERATE INCREASES THE RPMS BUT THE VEHICLE CONTINUES TO SLOW RAPIDLY. NOT IDLE AS IF IT WERE NOT IN GEAR, BUT JUST AS IF THE DRIVER WAS BREAKING SUDDENLY. THE ONLY KNOWN METHOD OF CORRECTING THIS IS TO TURN THE VEHICLE OFF AND RESTART IT. HOWEVER, THIS STOPS WORKING AS A SOLUTION AFTER A FEW DAYS AND THE PROBLEM PERSISTS. WHEN THE VEHICLE RESTARTS YOU CAN FEEL THE BRAKE PEDAL RELEASE. THIS HAS OCCURRED RANDOMLY AT LEAST 20 TIMES IN THE PAST BEFORE UNTIL EVENTUALLY IT COULD NOT BE DRIVEN AT ALL. AT SPEEDS RANGING FROM 25 MPH ON NEIGHBORHOOD STREETS TO 70 MPH ON BUSY FREEWAYS. I SINCERELY FEAR THAT IF NOT CORRECTED IT WILL LEAD TO A (POTENTIALLY FATAL) VEHICLE COLLISION. I ALSO TOOK THE VEHICLE TO A NEAR-BY KIA DEALER SERVICE DEPARTMENT IN CA. AFTER MONTHS THE CAR WAS RETURNED AND IT CONTINUED TO HAVE THE SAME ISSUE WITHIN A DAYS. THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE MALFUNCTION AS ALSO. I HAVE VIDEO OF THIS AS WELL. THIS NEEDS TO IMMEDIATELY BE CORRECTED AND THE TECHNICIANS NEED TO KNOW WHAT THE PROBLEM IS AND HOW TO FIX IT RATHER THAN EXPERIMENTING ON OWNERS VEHICLES FOR MONTHS OR WEEKS TO THEN RETURN IT WITHOUT RESOLUTION. WHY SHOULD I OR ANY OTHER KIA OWNER BEAR THE BURDEN OF THESE UNNECESSARY COSTS, INCONVENIENCE, AND EXTREMELY UNSAFE CONDITIONS. KIA NEEDS TO RESPOND I AM SURE OTHERS HAVE EXPERIENCED THIS SAME ISSUE AND SHOULD COME FORWARD IMMEDIATELY FOR THE SAFETY AND WELL BEING OF ALL.

NHTSA complaint #11232147 — an unverified report by a vehicle owner.

at 98,000 miles Citrus Heights, CA

VEHICLE SPEED CONTROL

WHILE DRIVING (IN FORWARD MOTION), WITHOUT ANY PRESSURE BEING APPLIED TO EITHER THE BRAKE OR PARKING BRAKE, THE VEHICLE BEGINS TO SLOW ITSELF RAPIDLY LOSING ACCELERATION.; A RUMBLE CAN BE HEARD THERE IS CONSISTENT BEEPING NOISE AND THE VEHICLE BEGINS TO VIBRATE SLIGHTLY. A YELLOW TRIANGLE WITH AN EXCLAMATION POINT AND THE WORDS CHECK BRAKE APPEARS IN THE DRIVERS DISPLAY; ATTEMPTS TO ACCELERATE INCREASES THE RPMS BUT THE VEHICLE CONTINUES TO SLOW RAPIDLY. NOT IDLE AS IF IT WERE NOT IN GEAR, BUT JUST AS IF THE DRIVER WAS BREAKING SUDDENLY. THE ONLY KNOWN METHOD OF CORRECTING THIS IS TO TURN THE VEHICLE OFF AND RESTART IT. HOWEVER, THIS STOPS WORKING AS A SOLUTION AFTER A FEW DAYS AND THE PROBLEM PERSISTS. WHEN THE VEHICLE RESTARTS YOU CAN FEEL THE BRAKE PEDAL RELEASE. THIS HAS OCCURRED RANDOMLY AT LEAST 20 TIMES IN THE PAST BEFORE UNTIL EVENTUALLY IT COULD NOT BE DRIVEN AT ALL. AT SPEEDS RANGING FROM 25 MPH ON NEIGHBORHOOD STREETS TO 70 MPH ON BUSY FREEWAYS. I SINCERELY FEAR THAT IF NOT CORRECTED IT WILL LEAD TO A (POTENTIALLY FATAL) VEHICLE COLLISION. I ALSO TOOK THE VEHICLE TO A NEAR-BY KIA DEALER SERVICE DEPARTMENT IN CA. AFTER MONTHS THE CAR WAS RETURNED AND IT CONTINUED TO HAVE THE SAME ISSUE WITHIN A DAYS. THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE MALFUNCTION AS ALSO. I HAVE VIDEO OF THIS AS WELL. THIS NEEDS TO IMMEDIATELY BE CORRECTED AND THE TECHNICIANS NEED TO KNOW WHAT THE PROBLEM IS AND HOW TO FIX IT RATHER THAN EXPERIMENTING ON OWNERS VEHICLES FOR MONTHS OR WEEKS TO THEN RETURN IT WITHOUT RESOLUTION. WHY SHOULD I OR ANY OTHER KIA OWNER BEAR THE BURDEN OF THESE UNNECESSARY COSTS, INCONVENIENCE, AND EXTREMELY UNSAFE CONDITIONS. KIA NEEDS TO RESPOND I AM SURE OTHERS HAVE EXPERIENCED THIS SAME ISSUE AND SHOULD COME FORWARD IMMEDIATELY FOR THE SAFETY AND WELL BEING OF ALL.

NHTSA complaint #11232147 — an unverified report by a vehicle owner.

at 98,000 miles Citrus Heights, CA

SERVICE BRAKES

WHILE DRIVING (IN FORWARD MOTION), WITHOUT ANY PRESSURE BEING APPLIED TO EITHER THE BRAKE OR PARKING BRAKE, THE VEHICLE BEGINS TO SLOW ITSELF RAPIDLY LOSING ACCELERATION.; A RUMBLE CAN BE HEARD THERE IS CONSISTENT BEEPING NOISE AND THE VEHICLE BEGINS TO VIBRATE SLIGHTLY. A YELLOW TRIANGLE WITH AN EXCLAMATION POINT AND THE WORDS CHECK BRAKE APPEARS IN THE DRIVERS DISPLAY; ATTEMPTS TO ACCELERATE INCREASES THE RPMS BUT THE VEHICLE CONTINUES TO SLOW RAPIDLY. NOT IDLE AS IF IT WERE NOT IN GEAR, BUT JUST AS IF THE DRIVER WAS BREAKING SUDDENLY. THE ONLY KNOWN METHOD OF CORRECTING THIS IS TO TURN THE VEHICLE OFF AND RESTART IT. HOWEVER, THIS STOPS WORKING AS A SOLUTION AFTER A FEW DAYS AND THE PROBLEM PERSISTS. WHEN THE VEHICLE RESTARTS YOU CAN FEEL THE BRAKE PEDAL RELEASE. THIS HAS OCCURRED RANDOMLY AT LEAST 20 TIMES IN THE PAST BEFORE UNTIL EVENTUALLY IT COULD NOT BE DRIVEN AT ALL. AT SPEEDS RANGING FROM 25 MPH ON NEIGHBORHOOD STREETS TO 70 MPH ON BUSY FREEWAYS. I SINCERELY FEAR THAT IF NOT CORRECTED IT WILL LEAD TO A (POTENTIALLY FATAL) VEHICLE COLLISION. I ALSO TOOK THE VEHICLE TO A NEAR-BY KIA DEALER SERVICE DEPARTMENT IN CA. AFTER MONTHS THE CAR WAS RETURNED AND IT CONTINUED TO HAVE THE SAME ISSUE WITHIN A DAYS. THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE MALFUNCTION AS ALSO. I HAVE VIDEO OF THIS AS WELL. THIS NEEDS TO IMMEDIATELY BE CORRECTED AND THE TECHNICIANS NEED TO KNOW WHAT THE PROBLEM IS AND HOW TO FIX IT RATHER THAN EXPERIMENTING ON OWNERS VEHICLES FOR MONTHS OR WEEKS TO THEN RETURN IT WITHOUT RESOLUTION. WHY SHOULD I OR ANY OTHER KIA OWNER BEAR THE BURDEN OF THESE UNNECESSARY COSTS, INCONVENIENCE, AND EXTREMELY UNSAFE CONDITIONS. KIA NEEDS TO RESPOND I AM SURE OTHERS HAVE EXPERIENCED THIS SAME ISSUE AND SHOULD COME FORWARD IMMEDIATELY FOR THE SAFETY AND WELL BEING OF ALL.

NHTSA complaint #11232147 — an unverified report by a vehicle owner.

at 130,000 miles Owensboro, KY

ENGINE

MY ACTIVE AIR FLAPP SYSTEM IS DEFAULTING AND TRANSMISSION GOING OUT. NOT TO MENTION THE HESITATION WHEN ACCELERATING

NHTSA complaint #11204091 — an unverified report by a vehicle owner.

at 91,000 miles Lubbock, TX

ENGINE

MY 2011 KIA OPTIMA HYBRID HAD AN ENGINE FAILURE, CAR KEPT STALLING SO BOUGHT A 300 DOLLAR BATTERY. WELL THE CAR STALLED AGAIN WHILE DRIVING, TOOK IT TO THE KIA SERVICE CENTER JUST TO TELL ME THE ENGINE WAS BLOWN. THERE'S BEEN SEVERAL CONSUMER COMPLAINTS ABOUT ENGINE FAILURE ON THESE VEHICLES SO WHATS TAKING LONG TO RECALL THESE ENGINE MISHAPS. CALLED CUSTOMER CARE AND WAS INFORMED WITH NO HELP WHATSOEVER. SEVERAL CONSUMERS HAVE COME OUT OF POCKET FOR THESE NEGLECTED ENGINE FAILURES AND NOTHING IS BEING DONE.

NHTSA complaint #11203947 — an unverified report by a vehicle owner.

at 148,000 miles Upper Marlboro, MD

ENGINE

TOOK MY CAR TO THE DEALER IN CAMP SPRINGS, MARYLAND TO HAVE AN ANALYSIS DONE AND TO INSTALL A NEW AIR BAG RECALL FROM DMV. ONE OF THE ISSUES WAS TO CHECK MY FLUIDS AND TO SEE WHY MY CAR HESITATES AND MAKES A CLANKING NOISE AFTER DRIVING A PERIOD OF TIME. NOW, IT DIDN'T HAPPEN ALL THE TIME. JUST WHEN IT WAS DRIVEN FOR A FEW HOURS STRAIGHT. ONE OF THE DEALERS SERVICE REP REPORTED THAT THE ENGINE WAS BURNING OIL. AFTER READING THE REPORT, I WOULD CONSTANTLY CHECK THE OIL. WHEN I FIRST NOTICE THE CLACKING NOISE, I WOULD CHECK THE OIL. THERE WAS PLENTY OF OIL IN THE CAR, HOWEVER, MY COOLANT CONTAINER WAS LOW. PURCHASED COOLANT FOR THE VEHICLE. A MONTH LATER, THE CONTAINER WAS ALMOST EMPTY AGAIN. APPARENTLY, THE COOLANT WAS LEAKING INTO THE ENGINE. NOW I HAVE AN ENGINE PROBLEM.

NHTSA complaint #11196419 — an unverified report by a vehicle owner.

at 99,700 miles Palisades Park, NJ Fire

ELECTRICAL SYSTEM

ECU MALFUNCTION CAUSING MISFIRE IN CYLINDER ONE RESULTING IN IGNITION COIL MELTING AND AND CAUSING ELECTRICAL FIRE IN ENGINE BAY WHILE IN MOTION ON LOCAL STREET. VEHICLE IS NOW INOPERABLE.

NHTSA complaint #11195506 — an unverified report by a vehicle owner.

at 99,700 miles Palisades Park, NJ Fire

ENGINE

ECU MALFUNCTION CAUSING MISFIRE IN CYLINDER ONE RESULTING IN IGNITION COIL MELTING AND AND CAUSING ELECTRICAL FIRE IN ENGINE BAY WHILE IN MOTION ON LOCAL STREET. VEHICLE IS NOW INOPERABLE.

NHTSA complaint #11195506 — an unverified report by a vehicle owner.

at 126,000 miles Port Deposit, MD

ENGINE

OUR CAR BEGAN EXHIBITING A CLACKING NOISE WHEN DRIVING THAT WOULD WORSEN WITH ACCELERATION. WITHIN 1-2 DRIVES, IT QUICKLY PROGRESSED TO BE QUITE LOUD AND CONSTANT, SO WE TOOK IT TO OUR LOCAL DEALERSHIP. WE WERE INFORMED THAT OUR ENGINE HAD THROWN A ROD AND WOULD NEED TO BE COMPLETELY REPLACED. WE ARE JUST OUTSIDE THE 100,000 MILE WARRANTY AND BOUGHT THE CAR BRAND NEW IN 2012 (YES, THE YEAR AFTER THE MODEL DATE, TAKING ADVANTAGE OF THE PRICE BREAK IN BUYING OLD STOCK), SO IT IS STILL A FAIRLY YOUNG ENGINE TO BE HAVING THIS PROBLEM. IT APPEARS OTHER NON-HYBRID KIA AND HYUNDAI MODELS FROM THE SAME YEAR ARE HAVING THE SAME PROBLEM AND HAVE BEEN RECALLED, BUT NOTHING ON THE HYBRID VEHICLES, DESPITE THAT WE WERE ALSO TOLD THIS HAS BEEN A COMMON PROBLEM.

NHTSA complaint #11191408 — an unverified report by a vehicle owner.

at 99,500 miles Palisades Park, NJ Fire

ELECTRICAL SYSTEM

ENGINE MISFIRE IN CYLINDER # 1. THE ENGINE BEGAN TO SMOKE, CHECK ENGINE (P0301) ILLUMINATED. IGNITION COIL WAS MELTED NOW CAR DOES NOT START. ENGINE FAILURE. THIS HAPPENED ON A SHORT TRIP TO THE STORE LIMPED THE CAR BACK HOME. KIA REFUSES TO RECALL THIS OPTIMA ENGINE BECAUSE ITS A HYBRID ALTHOUGH IT HAS FAILED AND HAS BEEN RECALLED ON MULTIPLE SAME YEAR KIA OPTIMAS DUE TO METAL DEPOSITS IN THE ENGINE FROM FACTORY.

NHTSA complaint #11182680 — an unverified report by a vehicle owner.

at 99,500 miles Palisades Park, NJ Fire

ENGINE

ENGINE MISFIRE IN CYLINDER # 1. THE ENGINE BEGAN TO SMOKE, CHECK ENGINE (P0301) ILLUMINATED. IGNITION COIL WAS MELTED NOW CAR DOES NOT START. ENGINE FAILURE. THIS HAPPENED ON A SHORT TRIP TO THE STORE LIMPED THE CAR BACK HOME. KIA REFUSES TO RECALL THIS OPTIMA ENGINE BECAUSE ITS A HYBRID ALTHOUGH IT HAS FAILED AND HAS BEEN RECALLED ON MULTIPLE SAME YEAR KIA OPTIMAS DUE TO METAL DEPOSITS IN THE ENGINE FROM FACTORY.

NHTSA complaint #11182680 — an unverified report by a vehicle owner.

at 120,000 miles Strasburg, VA

STEERING

THERE'S A CLUNKING IN THE STEERING . FROM WHAT I'VE FOUND ON THE FORUMS THIS IS A COMMON PROBLEM . IT APPEARS TO BE A PLASTIC COUPLER IN THE STEERING MOTOR THAT DETERIORATES CAUSING A METAL ON METAL GRINDING. I NOTICED THIS WHILE TURNING AT AT STREET CORNERS OR CHANGING LANES ON HIGHWAY. NHTSA NUMBER: 10090941. THIS APPARENTLY HAS BEEN REPORTED BEFORE . WANTED TO MAKE SURE MY INFO WAS INCLUDED .

NHTSA complaint #11163367 — an unverified report by a vehicle owner.

Centerreach, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITHTOWN KIA (726 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 724-8008) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11131492 — an unverified report by a vehicle owner.

at 112,000 miles Laveen, AZ

ENGINE

THE ENGINE HAS EXPERIENCED WHAT OTHER KIA ENGINES HAVE. ENGINE OIL WAS EITHER BLOCKED OR RAPIDLY BURNT UP, CAUSING THE ENGINE TO SPIN A ROD BEARING, THUS NEEDING A NEW ENGINE. LUCKILY I STOPPED DRIVING IMMEDIATELY, PREVENTING A FIRE; AS HAS HAPPENED IN OTHER KIA VEHICLES. SADLY, KIA IS REFUSING TO WARRANTY OR RECALL THE HYBRID ENGINES, EVEN THOUGH MANY ARE EXPERIENCING THE SAME ISSUES.

NHTSA complaint #11128768 — an unverified report by a vehicle owner.

Centereach, NY

AIR BAGS

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITHTOWN KIA (726 MIDDLE COUNTY RD, ST JAMES, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AS THE CONTACT WAS CONCERNED WITH DRIVING A VEHICLE WITH A SAFETY DEFECT. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11120364 — an unverified report by a vehicle owner.

Centereach, NY

SEAT BELTS:PRETENSIONER

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITHTOWN KIA (726 MIDDLE COUNTY RD, ST JAMES, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AS THE CONTACT WAS CONCERNED WITH DRIVING A VEHICLE WITH A SAFETY DEFECT. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11120364 — an unverified report by a vehicle owner.

at 104,253 miles Blairsville, GA

ENGINE

WHILE DRIVING, THE ENGINE BEGAN MAKING A LOUD CYCLICAL KNOCKING SOUND. WE HAD IT TOWED TO THE LOCAL KIA DEALER WHOSE REPORTED DIAGNOSIS WAS "CHARACTERISTIC OF ROD BEARING FAILURE" AND WE WERE INFORMED THAT THE ONLY REMEDY WAS TO HAVE THE ENGINE REPLACED. INFORMED BY LOCAL DEALER THAT KIA HAD DECLINED THE CLAIM TO HAVE IT REPLACED AND THAT THE ONLY COURSE OF ACTION WAS TO TAKE IT UP WITH KIA CONSUMER AFFAIRS. AFTER MULTIPLE CONVERSATIONS WITH KIA CONSUMER AFFAIRS (INCLUDING A 2 WEEK TIME LAPSE DURING WHICH THEY WOULD TAKE OUT CALLS BUT NOT NOTIFY US OF DECISIONS MADE UNLESS WE CALLED THEM), WE WERE FINALLY INFORMED THAT EVEN THOUGH ALL OTHER 2011 KIA OPTIMAS HAD BEEN RECALLED UP TO 125,000 MILES, FOR "ROD BEARING FAILURE" AND THUS HAD THEIR ENGINES REPLACED, OUR 2011 KIA OPTIMA WAS NOT COVERED FOR ROD BEARING FAILURE BECAUSE IT WAS A HYBRID. THEY WOULD NOT ASSIST IN ANY WAY WITH REPLACING THE ENGINE EVEN THOUGH THIS IS A WELL DOCUMENTED ISSUE WITH KIA OPTIMAS. THE LOCAL DEALER OFFERED A USED ENGINE FOR THE WHOPPING PRICE OF $5474.17 WITH NO WARRANTY OR TO REBUILD THE ENGINE WITH PARTS THEY WOULD HAVE TO ORDER FROM KOREA FOR A WHOPPING TOTAL OF $5710.75. THE LATTER OPTION WOULD INCLUDE A 12,000 MILE WARRANTY BUT WOULD REQUIRE A LENGTHY WAIT ON THE PARTS TO ARRIVE FROM KOREA. EVIDENTLY, KIA DOES NOT KEEP NEEDED PARTS IN THE ENTIRE UNITED STATES WHICH SOUNDS SKETCHY AT BEST. AFTER MUCH DELIBERATION AND AGONY, WE WILL SELL THE CAR FOR SCRAPS. WE CANNOT RISK SPENDING ALMOST $6000 ON A CAR AND COOPERATION THAT WE NOW HAVE VERY LITTLE FAITH IN. WE WILL NEVER OWN A KIA AGAIN.

NHTSA complaint #11119469 — an unverified report by a vehicle owner.

at 64,000 miles Chandler, AZ

ENGINE

DRIVING ON RAMP TO I10 IN CHANDLER AZ , SUDDENLY I'VE LOST POWER ON THE CAR, NO WARNING LIGHTS ON OR ANY SOUND HEARD .I COAST TO THE EMERGENCY LINE AND TRY TO START THE ENGINE AGAIN BUT NOTHING HAPPENED. AAA TOW THE CAR TO KIA DEALER AND THEY SAID THE ENGINE IS SEIZED. ONLY 64000 MILES . NO WARNING LIGHTS ON , NO ENGINE CHECK LIGHT ON .

NHTSA complaint #11094133 — an unverified report by a vehicle owner.

at 108,000 miles NEW Britain, CT

ENGINE

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND EXPERIENCED A LOSS OF ENGINE POWER. THE VEHICLE WAS TOWED TO CROWLEY KIA (223 BROAD ST, BRISTOL, CT) WHERE THE ENGINE WAS DEEMED DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

NHTSA complaint #11075073 — an unverified report by a vehicle owner.