Owners have filed 155 complaints
about the 2012 KIA Optima Hybrid with NHTSA between 2013 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the KIA Optima Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 83
16.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2012 compares with every other KIA Optima Hybrid
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
42.9%
1,000 – 9,999 miles
10.7%
10,000 – 24,999 miles
107.2%
25,000 – 49,999 miles
107.2%
50,000 – 74,999 miles
2417.3%
75,000 – 99,999 miles
4028.8%
100,000 – 149,999 miles
4230.2%
150,000+ miles
85.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2012 Kia Optima Hybrid 4 DR FWD
9.6% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2013peak 8Aug 2026
NHTSA investigations into the 2012 KIA Optima Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
DP22003Opened 12 Sep 2022Closed 12 Dec 2023ENGINE
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...
EA21003Opened 22 Dec 2021Closed 5 Feb 2024ENGINE
Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
PE19004Opened 29 Mar 2019Closed 22 Dec 2021ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines use...
DP18003Opened 21 Aug 2018Closed 10 May 2019ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI)...
Recalls on the 2012 KIA Optima Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V652000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Risk: An engine compartment fire while parked or driving can increase the risk of injury.
20V750000
ENGINE
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Risk: An engine compartment fire increases the risk of injury.
18V363000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
Risk: If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 98,000 milesELK Grove, CACrash1 injured
AIR BAGS
I WAS INVOLVED IN A HIGH SPEED, REAR END COLLISION IN WHICH I WAS TRAVELING AT APPROX 55MPH WHEN ANOTHER LARGE VEHICLE CHANGED LANES FROM RIGHT TO LEFT, RIGHT IN FRONT OF ME CAUSING ME TO COLLIDE WITH THEM. THE RESULT WAS SIGNIFICANT FRONT END DAMAGE TO MY CAR AND SIGNIFICANT BODILY INJURY TO MYSELF BECAUSE OF THE FAILURE OF MY BRAKES TO ADEQUATELY STOP MY CAR AND THE FAILURE OF THE AIR BAGS TO DEPLOY RESULTING IN MY BODY AND HEAD RAPIDLY FLYING FORWARD INTO THE STEERING WHEEL.
NHTSA complaint #11185463 — an unverified report by a vehicle owner.
at 98,000 milesELK Grove, CACrash1 injured
EXTERIOR LIGHTING
I WAS INVOLVED IN A HIGH SPEED, REAR END COLLISION IN WHICH I WAS TRAVELING AT APPROX 55MPH WHEN ANOTHER LARGE VEHICLE CHANGED LANES FROM RIGHT TO LEFT, RIGHT IN FRONT OF ME CAUSING ME TO COLLIDE WITH THEM. THE RESULT WAS SIGNIFICANT FRONT END DAMAGE TO MY CAR AND SIGNIFICANT BODILY INJURY TO MYSELF BECAUSE OF THE FAILURE OF MY BRAKES TO ADEQUATELY STOP MY CAR AND THE FAILURE OF THE AIR BAGS TO DEPLOY RESULTING IN MY BODY AND HEAD RAPIDLY FLYING FORWARD INTO THE STEERING WHEEL.
NHTSA complaint #11185463 — an unverified report by a vehicle owner.
at 98,000 milesELK Grove, CACrash1 injured
ELECTRICAL SYSTEM
I WAS INVOLVED IN A HIGH SPEED, REAR END COLLISION IN WHICH I WAS TRAVELING AT APPROX 55MPH WHEN ANOTHER LARGE VEHICLE CHANGED LANES FROM RIGHT TO LEFT, RIGHT IN FRONT OF ME CAUSING ME TO COLLIDE WITH THEM. THE RESULT WAS SIGNIFICANT FRONT END DAMAGE TO MY CAR AND SIGNIFICANT BODILY INJURY TO MYSELF BECAUSE OF THE FAILURE OF MY BRAKES TO ADEQUATELY STOP MY CAR AND THE FAILURE OF THE AIR BAGS TO DEPLOY RESULTING IN MY BODY AND HEAD RAPIDLY FLYING FORWARD INTO THE STEERING WHEEL.
NHTSA complaint #11185463 — an unverified report by a vehicle owner.
at 75,000 milesNEW Haven, CTFire
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND SMOKE QUICKLY ENTERED THE VEHICLE. ALSO, THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE CONTACT EXITED THE VEHICLE AND CALLED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO PREMIER KIA OF BRANFORD (205 NORTH MAIN STREET, BRANFORD, CONNECTICUT 06405, (203) 315-2050) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED. THE DEALER REPLACED THE ENGINE UNDER WARRANTY, BUT THE FAILURE RECURRED. FOUR MONTHS LATER, WHILE DRIVING VARIOUS HIGH SPEEDS, THE CONTACT HEARD A CLICKING NOISE AND SMOKE ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE INTERNAL ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED DUE TO THE LACK OF WARRANTY COVERAGE. A POLICE REPORT WAS NOT FILED FOR EITHER FAILURE. DURING BOTH OCCURRENCES, THE SMOKE WENT AWAY ONCE THE ENGINE WAS TURNED OFF. THERE WERE NO INJURIES. IN ADDITION, THE CONTACT STATED THAT THERE WAS NO INDICATION OF A FIRE, BUT A LOUD POPPING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS NOT AVAILABLE. *JB CONSUMER ATTACHED DIAGNOSTIC AND INVOICE REPAIR TO THE CAR SHOWING THE PROBLEMS WITH THE ENGINE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11140650 — an unverified report by a vehicle owner.
at 60,000 milesEscondido, CAFire
WHEELS
WHILE DRIVING THE VEHICLE ON THE HIGHWAY UPON ACCELERATION THE RPMS SPIKED AND THERE WAS A CLICKING NOISE. AFTER RELEASING THE ACCELERATOR THERE WAS A LOUD NOISE LIKE A BROKEN MUFFLER THEN THE CAR LOST POWER. PULLING TO THE SHOULDER THE CAR BEGAN TO SMOKE AND SHORTLY AFTER STOPPING THE VEHICLE CAUGHT FIRE FROM SOMEWHERE UNDER THE HOOD WHICH SPREAD TO THE ENTIRE FRONT OF THE VEHICLE WHICH THEN BECAME ENGULFED IN FLAMES BEFORE A FIRE CREW COULD EXTINGUISH.
NHTSA complaint #11115017 — an unverified report by a vehicle owner.
at 60,000 milesEscondido, CAFire
STRUCTURE:BODY
WHILE DRIVING THE VEHICLE ON THE HIGHWAY UPON ACCELERATION THE RPMS SPIKED AND THERE WAS A CLICKING NOISE. AFTER RELEASING THE ACCELERATOR THERE WAS A LOUD NOISE LIKE A BROKEN MUFFLER THEN THE CAR LOST POWER. PULLING TO THE SHOULDER THE CAR BEGAN TO SMOKE AND SHORTLY AFTER STOPPING THE VEHICLE CAUGHT FIRE FROM SOMEWHERE UNDER THE HOOD WHICH SPREAD TO THE ENTIRE FRONT OF THE VEHICLE WHICH THEN BECAME ENGULFED IN FLAMES BEFORE A FIRE CREW COULD EXTINGUISH.
NHTSA complaint #11115017 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Menlo, GA
ELECTRICAL SYSTEM
The contact owns a 2012 Kia Optima. The contact stated that while idling or while driving, the message "Hybrid Warning System - Check Brake - Stop Driving Immediately" was intermittently displayed. The contact stated that while driving and depressing the brake pedal, the vehicle failed to respond as intended, causing the braking distance to become extended. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be diagnosed because the message was no longer displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11757975 — an unverified report by a vehicle owner.
Menlo, GA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact stated that while idling or while driving, the message "Hybrid Warning System - Check Brake - Stop Driving Immediately" was intermittently displayed. The contact stated that while driving and depressing the brake pedal, the vehicle failed to respond as intended, causing the braking distance to become extended. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be diagnosed because the message was no longer displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11757975 — an unverified report by a vehicle owner.
Bellflower, CA
UNKNOWN OR OTHER
Electriconic braking moduel with "Check Brake" indication light and"Hybrid System Warning! and vehicle will come to a stop and warning flights will flash until you turn off the vehicle sit for 10-20 minutes. Brakes will not work and vehicle loses power. Battery has been replaced and large 140 fuse in trunk of vehicle and no improvement. KIA states no recall on my vehicle, but my vehicle has had to have recall repairs done on it regardless of not being listed on this site. I need to know what to do. Vehicle is reliable otherwise. Right now, its risky to drive.
NHTSA complaint #11751228 — an unverified report by a vehicle owner.
Bellflower, CA
SERVICE BRAKES
Electriconic braking moduel with "Check Brake" indication light and"Hybrid System Warning! and vehicle will come to a stop and warning flights will flash until you turn off the vehicle sit for 10-20 minutes. Brakes will not work and vehicle loses power. Battery has been replaced and large 140 fuse in trunk of vehicle and no improvement. KIA states no recall on my vehicle, but my vehicle has had to have recall repairs done on it regardless of not being listed on this site. I need to know what to do. Vehicle is reliable otherwise. Right now, its risky to drive.
NHTSA complaint #11751228 — an unverified report by a vehicle owner.
at 60,000 milesIrvine, KY
ELECTRICAL SYSTEM
The contact owns a 2012 Kia Optima Hybrid. The contact stated that while attempting to drive uphill and on gravel with the Electric Drive Mode activated, the vehicle failed to move forward. The contact pressed the button to deactivate the Electric Drive Mode, but the vehicle failed to respond. The contact released the accelerator pedal until the vehicle responded as needed. The vehicle was taken to an unknown dealer, where the contact was informed that no cause for the failure was found. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and a recall repair appointment was scheduled with the dealer. The contact stated that while driving out of the driveway at 5 MPH, the message "Emergency - Pull Over - System Failure Warning" was displayed. The contact pulled back into the driveway and parked the vehicle. The contact stated that the vehicle was unsafe to drive and could not be driven to the dealer for the recall repair because the dealer was 2 hours away. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and denied towing assistance. The failure mileage was approximately 60,000.
NHTSA complaint #11629816 — an unverified report by a vehicle owner.
at 60,000 milesIrvine, KY
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima Hybrid. The contact stated that while attempting to drive uphill and on gravel with the Electric Drive Mode activated, the vehicle failed to move forward. The contact pressed the button to deactivate the Electric Drive Mode, but the vehicle failed to respond. The contact released the accelerator pedal until the vehicle responded as needed. The vehicle was taken to an unknown dealer, where the contact was informed that no cause for the failure was found. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and a recall repair appointment was scheduled with the dealer. The contact stated that while driving out of the driveway at 5 MPH, the message "Emergency - Pull Over - System Failure Warning" was displayed. The contact pulled back into the driveway and parked the vehicle. The contact stated that the vehicle was unsafe to drive and could not be driven to the dealer for the recall repair because the dealer was 2 hours away. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and denied towing assistance. The failure mileage was approximately 60,000.
NHTSA complaint #11629816 — an unverified report by a vehicle owner.
Denver, CO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima Hybrid. The contact stated the engine was previously replaced under an unstated NHTSA recall. The contact stated that five months after the repair, the malfunction indicator warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that the replaced engine was defective and affected the high hybrid battery. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The manufacturer was contacted and offered to replace the engine and the high hybrid battery; however, the vehicle remained at the local dealer because parts were not yet available. The failure mileage was unknown.
NHTSA complaint #11591281 — an unverified report by a vehicle owner.
Denver, CO
ENGINE
The contact owns a 2012 Kia Optima Hybrid. The contact stated the engine was previously replaced under an unstated NHTSA recall. The contact stated that five months after the repair, the malfunction indicator warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that the replaced engine was defective and affected the high hybrid battery. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The manufacturer was contacted and offered to replace the engine and the high hybrid battery; however, the vehicle remained at the local dealer because parts were not yet available. The failure mileage was unknown.
NHTSA complaint #11591281 — an unverified report by a vehicle owner.
Las Vegas, NV
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was parked, the check engine warning light illuminated with the “Hybrid - No Driving Mode” message displayed. The vehicle was not taken to a dealer or independent mechanic. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage unavailable. VIN tool confirms parts not available.
NHTSA complaint #11588569 — an unverified report by a vehicle owner.
Las Vegas, NV
HYBRID PROPULSION SYSTEM
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was parked, the check engine warning light illuminated with the “Hybrid - No Driving Mode” message displayed. The vehicle was not taken to a dealer or independent mechanic. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage unavailable. VIN tool confirms parts not available.
NHTSA complaint #11588569 — an unverified report by a vehicle owner.
at 132,000 milesOrlando, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the check engine warning light and several unknown warning lights were illuminated. Additionally, the contact stated that a message indicating that the Hybrid System failure was displayed. The contact stated that the failure recurred while driving. The contact parked and turned off the vehicle. The contact stated that upon starting the vehicle later, the check engine warning light remained illuminated. Additionally, the contact stated that while sitting on the rear seats, the rear seats were significantly hot because the hybrid battery was underneath the rear seats. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 132,000. VIN tool confirms parts not available.
NHTSA complaint #11571974 — an unverified report by a vehicle owner.
at 160,000 milesDowney, CA
ENGINE
The contact owns a 2012 Kia Optima. The contact stated while driving 60 MPH, the vehicle independently decelerated and failed to exceed 20 MPH. No warning lights were illuminated. The contact stated that the vehicle had started to overheat. The contact referenced NHTSA Campaign Number: 20V750000 (Engine). The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 160,000.
NHTSA complaint #11563805 — an unverified report by a vehicle owner.
at 160,000 milesAustin, AR
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that the ABS and check engine warning light was illuminated. The vehicle was towed to a friend's residence. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000.
NHTSA complaint #11560070 — an unverified report by a vehicle owner.
at 180,000 milesDaly City, CA
ENGINE
The contact's wife owns a 2012 Kia Optima Hybrid. The contact stated while driving 30 MPH, the vehicle shuddered, and there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact veered to the side of the road and the vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the engine had failed. The dealer informed the contact that the engine needed to be replaced; however, due to the mileage on the vehicle, the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
NHTSA complaint #11544157 — an unverified report by a vehicle owner.
at 160,000 milesPhiladelphia, PA
ENGINE
The contact owns a 2012 Kia Optima Hybrid. The vehicle had previously been serviced under NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, causing the wheels to seize and the vehicle came to a complete stop in a ditch. The passenger's side fender was damaged from the failure. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to a dealer. The vehicle was then towed to the dealer, where it was diagnosed with bearing damage to the bottom of the engine. The dealer informed the contact that the engine needed to be replaced however, the extended warranty only covered the top of the engine and not the bottom of the engine, where the failure had occurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11457129 — an unverified report by a vehicle owner.
at 126,000 milesSt. Louis, MO
UNKNOWN OR OTHER
The contact owns a 2012 Kia Optima Hybrid. The contact stated that while driving the RPM decreased to 1,000 RPM. The check engine and brake warning lights were flashing. The contact was able to pull over to a safe location. The vehicle was towed to the local dealer and diagnosed with engine failure. The mechanic retrieved DTC: P26. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 126,000.
NHTSA complaint #11439103 — an unverified report by a vehicle owner.
at 118,000 milesCharlotte, NC
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 75 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE FAILED TO EXCEED 40 MPH. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO BOB KING KIA (1725 LINK RD, WINSTON-SALEM, NC 27103, (336) 724-3866) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA complaint #11388790 — an unverified report by a vehicle owner.
at 154,440 milesLawrenceville, GA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE HYBRID SYSTEM WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO RICK CASE KIA LOCATED AT 3190 SATELLITE BLVD NW, DULUTH, GA 30096, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 154,440.
NHTSA complaint #11377710 — an unverified report by a vehicle owner.
at 154,440 milesLawrenceville, GA
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE HYBRID SYSTEM WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO RICK CASE KIA LOCATED AT 3190 SATELLITE BLVD NW, DULUTH, GA 30096, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 154,440.
NHTSA complaint #11377710 — an unverified report by a vehicle owner.
at 140,000 milesBatesburg, SC
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED TO OVERHEAT. A WARNING LIGHT ILLUMINATED INDICATING THAT THE HYBRID BATTERY POWER WAS LOW. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO JTS KIA OF COLUMBIA (230 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA complaint #11377322 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED TO OVERHEAT. A WARNING LIGHT ILLUMINATED INDICATING THAT THE HYBRID BATTERY POWER WAS LOW. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO JTS KIA OF COLUMBIA (230 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA complaint #11377322 — an unverified report by a vehicle owner.
at 117 milesCentreville, MS
ENGINE
WHILE DRIVING MY VEHICLE CAR SUDDENLY SHUTS OFF IN THE HIGHWAY. BIG TRYCK WAS BEHIND ME. GLADLY THE TRUCK WASNT GOING FAST. TRIED TO PUSH THE BUTTON CAR TURNED OVER BUT DIDNT CRANK JUST MADE A SOUND AND TGE LIGHTS IN DASH BOARD JUMPED. WHAT IS GOING ON WITH MY CAR. DRIVING ON HIGHWAY
NHTSA complaint #11375832 — an unverified report by a vehicle owner.
at 130,000 milesWestminster, CA
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE ROD BEARING FAILED. THE VEHICLE WAS TAKEN TO CAR PROS KIA HUNTINGTON BEACH LOCATED AT 18835 BEACH BLVD, HUNTINGTON BEACH, CA 92648 WHO CONFIRMED THE ENGINE WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11375049 — an unverified report by a vehicle owner.
at 70,000 milesMilledgeville, GA
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD BEARINGS IN THE ENGINE WERE WORN CAUSING METAL SHAVINGS TO ENTER THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO SONS KIA (100 SONS DR, MCDONOUGH, GA 30253, (678)619-1393) TO BE DIAGNOSED. THE CAUSE OF THE FAILURE WAS CONFIRMED AND THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11365598 — an unverified report by a vehicle owner.
at 140,000 milesJacksonville, FL
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE HER SON WAS DRIVING AT 55 MPH, THE VEHICLE STALLED WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTHSIDE KIA LOCATED AT (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11319926 — an unverified report by a vehicle owner.