FaultScore

Chevrolet Suburban 2500 vs Toyota Corolla Matrix

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chevrolet Suburban 2500 Toyota Corolla Matrix
Complaints on file 200 477
Model years covered 1994–2011 2003–2013
Worst model year 2001 2005
Best model year 2000 2004
Crashes reported 10 44
Fires reported 2 12
Injuries reported 2 31
Deaths reported 0 0
Most complained-about part Brakes Airbags
Share of complaints involving harm 7% 18.2%

Chevrolet Suburban 2500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 52 26.0%
Engine & Cooling 39 19.5%
Fuel & Propulsion 22 11.0%
Airbags 13 6.5%
Body & Structure 12 6.0%
Tires 9 4.5%
Other & Unspecified 6 3.0%

Toyota Corolla Matrix by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 275 57.7%
Brakes 22 4.6%
Other & Unspecified 19 4.0%
Body & Structure 18 3.8%
Acceleration & Cruise Control 17 3.6%
Transmission & Drivetrain 11 2.3%