FaultScore report
Owners have filed 12 complaints about the 2011 Chevrolet Suburban 2500 with NHTSA between 2016 and 2019. The largest single group is the airbags. Across this model's run it ranks 7 of 8 worst.
FaultScore 14/100
Higher is worse. Measured against the other years of the Chevrolet Suburban 2500.
How this is worked out12
Complaints
0
Crashes reported
0
Fires reported
0
Injuries reported
97,000 mi
Median mileage at failure
Half of reported failures happened before this
0%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 75,000 miles
Median failure at 132,500 miles
Median failure at 97,000 miles
Median failure at 53,000 miles
Median failure at 120,000 miles
Median failure at 97,000 miles
Median failure at 120,000 miles
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
In the owners' own words, exactly as filed with NHTSA.
AIR BAGS
2011 CHEVROLET SILVERADO K2500HD LTZ. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. CONSUMER REQUEST TO KNOW WHEN PART WILL BE MADE AVAILABLE. *AS
NHTSA complaint #11269651 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FROM 2017-PRESENT ENGINE LIGHT IS ON AND HAS CODE P0455. WHILE DRIVING DOWN THE ROAD VEHICLE DRIVES A BIT ROUGH AND ON AT LEAST 8 OCCASIONS IT HAS LOST POWER WHILE DRIVING DOWN THE ROAD. ALMOST FEELS LIKE ITS GOING TO SHUT OFF. THREE SMOKE TESTS WERE DONE, ONE AT A CHEVROLET DEALER IN 2017. SO FAR AUTO REPAIR SHOPS HAVE REPLACED 1)GAS CAP, 2) PURGE VALVE 4 TIMES, 3) FUEL SENSOR ABOVE FUEL TANK AND WE DIY REPLACED CARBON CANISTER AND VENT VALVE SOLENOID. STILL THE PROBLEM PERSISTS.
NHTSA complaint #11222496 — an unverified report by a vehicle owner.
AIR BAGS
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
NHTSA complaint #11182139 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
NHTSA complaint #11182139 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
NHTSA complaint #11182139 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!
NHTSA complaint #11149515 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!
NHTSA complaint #11149515 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!
NHTSA complaint #11149515 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL - UNABLE TO GET REPAIRS. DEALERS HAVE NO INFORMATION.
NHTSA complaint #11035615 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE DASHBOARD IS CRACKING AND CAN BE POTENTIALLY DANGEROUS IF THE AIRBAG DEPLOYS. IF THE AIRBAG DEPLOYS THE CRACKED DASH COULD BECOME MULTIPLE PROJECTILE MISSLES.
NHTSA complaint #10993842 — an unverified report by a vehicle owner.
AIR BAGS
THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE SOMEONE.
NHTSA complaint #10929528 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE SOMEONE.
NHTSA complaint #10929528 — an unverified report by a vehicle owner.