FaultScore

Ford E350 vs Infiniti Q45

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford E350 Infiniti Q45
Complaints on file 123 307
Model years covered 1983–2011 1990–2005
Worst model year 1994
Best model year 1997
Crashes reported 1 37
Fires reported 22 15
Injuries reported 1 24
Deaths reported 0 0
Most complained-about part Brakes Electrical System
Share of complaints involving harm 19.5% 24.8%

Ford E350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 46 37.4%
Engine & Cooling 15 12.2%
Electrical System 15 12.2%
Body & Structure 12 9.8%
Fuel & Propulsion 10 8.1%
Tires 9 7.3%
Transmission & Drivetrain 5 4.1%
Suspension 3 2.4%

Infiniti Q45 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 33 10.7%
Airbags 28 9.1%
Brakes 21 6.8%
Suspension 20 6.5%
Acceleration & Cruise Control 19 6.2%
Fuel & Propulsion 15 4.9%