Ford Redundant C-Max Hybrid vs Hyundai Santa Cruz

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Redundant C-Max Hybrid Hyundai Santa Cruz
Complaints on file 196 479
Model years covered 2013–2015 2022–2026
Worst model year — 2022
Best model year — 2025
Crashes reported 12 16
Fires reported 0 5
Injuries reported 8 9
Deaths reported 0 0
Most complained-about part Electrical System Transmission & Drivetrain
Share of complaints involving harm 10.2% 6.3%

Ford Redundant C-Max Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 18 9.2%
Transmission & Drivetrain 18 9.2%
Steering 17 8.7%
Body & Structure 14 7.1%
Doors, Latches & Locks 11 5.6%
Brakes 9 4.6%
Driver Assist & Collision Avoidance 9 4.6%

Hyundai Santa Cruz by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks