FaultScore

Ford Supercrew vs Mercedes Benz GL350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Supercrew Mercedes Benz GL350
Complaints on file 41 102
Model years covered 2001–2001 2010–2017
Worst model year 2010
Best model year 2011
Crashes reported 1 2
Fires reported 9 4
Injuries reported 1 8
Deaths reported 0 0
Most complained-about part Engine & Cooling Airbags
Share of complaints involving harm 26.8% 13.7%

Ford Supercrew by year

01
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 10 24.4%
Acceleration & Cruise Control 5 12.2%
Seats 5 12.2%
Electrical System 4 9.8%
Airbags 2 4.9%
Steering 2 4.9%
Brakes 2 4.9%
Suspension 2 4.9%

Mercedes Benz GL350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 28 27.5%
Engine & Cooling 22 21.6%
Brakes 9 8.8%
Fuel & Propulsion 8 7.8%
Other & Unspecified 7 6.9%
Transmission & Drivetrain 5 4.9%
Steering 3 2.9%
Suspension 3 2.9%