FaultScore

Freightliner Columbia vs Saturn SW

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Freightliner Columbia Saturn SW
Complaints on file 110 274
Model years covered 2000–2010 1992–2001
Worst model year 2005 1994
Best model year 2007 2000
Crashes reported 8 41
Fires reported 8 12
Injuries reported 22 30
Deaths reported 2 2
Most complained-about part Engine & Cooling Brakes
Share of complaints involving harm 36.4% 31%

Freightliner Columbia by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 32 29.1%
Body & Structure 7 6.4%
Brakes 6 5.5%
Electrical System 5 4.5%
Windows, Mirrors & Wipers 5 4.5%
Tires 5 4.5%
Wheels 4 3.6%

Saturn SW by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 47 17.2%
Engine & Cooling 36 13.1%
Electrical System 24 8.8%
Seats 21 7.7%
Acceleration & Cruise Control 17 6.2%
Seat Belts 17 6.2%
Airbags 15 5.5%