Jaguar XJS vs Mercedes Benz Metris

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Jaguar XJS	Mercedes Benz Metris
Complaints on file	107	263
Model years covered	1978–2002	2015–2023
Worst model year	—	2016
Best model year	—	2019
Crashes reported	5	4
Fires reported	19	2
Injuries reported	2	4
Deaths reported	0	0
Most complained-about part	Fuel & Propulsion	Fuel & Propulsion
Share of complaints involving harm	24.3%	3.8%

Jaguar XJS by year

1 1 1 1 5 7 2 1 7 17 19 8 6 1 10 7 9 2 1 1

78 80 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 98 01 02

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 29 27.1%

Electrical System 14 13.1%

Seat Belts 10 9.3%

Brakes 9 8.4%

Engine & Cooling 8 7.5%

Body & Structure 6 5.6%

Suspension 5 4.7%

Acceleration & Cruise Control 5 4.7%

Mercedes Benz Metris by year

1 154 37 38 10 8 2 9 4

15 16 17 18 19 20 21 22 23

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 49 18.6%

Tires 45 17.1%

Other & Unspecified 27 10.3%

Windows, Mirrors & Wipers 23 8.7%

Engine & Cooling 22 8.4%

Wheels 21 8.0%

Steering 20 7.6%

Electrical System 17 6.5%