FaultScore

Lexus ES330 vs Jeep Commander 4X4

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Lexus ES330 Jeep Commander 4X4
Complaints on file 282 696
Model years covered 2004–2010 2007–2009
Worst model year 2005 2007
Best model year 2004 2009
Crashes reported 80 16
Fires reported 6 0
Injuries reported 32 11
Deaths reported 1 3
Most complained-about part Acceleration & Cruise Control Electrical System
Share of complaints involving harm 42.2% 4.3%

Lexus ES330 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 50 17.7%
Engine & Cooling 19 6.7%
Brakes 19 6.7%
Electrical System 11 3.9%
Steering 10 3.5%
Fuel & Propulsion 8 2.8%

Jeep Commander 4X4 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 222 31.9%
Engine & Cooling 155 22.3%
Other & Unspecified 21 3.0%
Steering 18 2.6%
Airbags 16 2.3%