FaultScore

Lexus GS vs Mercedes Benz CLA250

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Lexus GS Mercedes Benz CLA250
Complaints on file 210 519
Model years covered 1995–2019 2012–2017
Worst model year 2006 2014
Best model year 2008 2013
Crashes reported 30 33
Fires reported 2 7
Injuries reported 16 30
Deaths reported 1 2
Most complained-about part Engine & Cooling Engine & Cooling
Share of complaints involving harm 23.3% 13.9%

Lexus GS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 26 12.4%
Other & Unspecified 22 10.5%
Steering 20 9.5%
Windows, Mirrors & Wipers 20 9.5%
Fuel & Propulsion 17 8.1%
Brakes 16 7.6%
Electrical System 13 6.2%
Airbags 12 5.7%

Mercedes Benz CLA250 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks