FaultScore

Lexus SC400 vs Ford Redundant C-Max Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Lexus SC400 Ford Redundant C-Max Hybrid
Complaints on file 79 196
Model years covered 1990–2001 2013–2015
Worst model year
Best model year
Crashes reported 15 12
Fires reported 1 0
Injuries reported 1 8
Deaths reported 0 0
Most complained-about part Electrical System Electrical System
Share of complaints involving harm 21.5% 10.2%

Lexus SC400 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 14 17.7%
Lights 12 15.2%
Acceleration & Cruise Control 10 12.7%
Brakes 8 10.1%
Tires 6 7.6%
Engine & Cooling 5 6.3%
Transmission & Drivetrain 4 5.1%
Airbags 4 5.1%

Ford Redundant C-Max Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 18 9.2%
Transmission & Drivetrain 18 9.2%
Steering 17 8.7%
Body & Structure 14 7.1%
Doors, Latches & Locks 11 5.6%
Brakes 9 4.6%
Driver Assist & Collision Avoidance 9 4.6%