Mercedes Benz EQB 300 4MATIC vs Volvo 960

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz EQB 300 4MATIC Volvo 960
Complaints on file 104 259
Model years covered 2022–2025 1990–1997
Worst model year 2023 1996
Best model year 2022 1997
Crashes reported 4 33
Fires reported 0 16
Injuries reported 0 20
Deaths reported 0 0
Most complained-about part Electrical System Engine & Cooling
Share of complaints involving harm 3.8% 26.6%

Mercedes Benz EQB 300 4MATIC by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 13 12.5%
Other & Unspecified 12 11.5%
Engine & Cooling 9 8.7%
Driver Assist & Collision Avoidance 6 5.8%
Transmission & Drivetrain 5 4.8%
Brakes 3 2.9%
Acceleration & Cruise Control 2 1.9%

Volvo 960 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 51 19.7%
Brakes 30 11.6%
Airbags 24 9.3%
Electrical System 23 8.9%
Acceleration & Cruise Control 20 7.7%
Steering 15 5.8%
Body & Structure 10 3.9%