FaultScore

Mercedes Benz GLA 250 vs Chrysler Pacifica Plug-In Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLA 250 Chrysler Pacifica Plug-In Hybrid
Complaints on file 438 1,077
Model years covered 2014–2025 2017–2025
Worst model year 2015 2018
Best model year 2020 2024
Crashes reported 27 19
Fires reported 4 30
Injuries reported 29 10
Deaths reported 0 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 13.7% 5.5%

Mercedes Benz GLA 250 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 79 18.0%
Airbags 34 7.8%
Windows, Mirrors & Wipers 20 4.6%

Chrysler Pacifica Plug-In Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks