FaultScore

Mercedes Benz GLE450 vs Lexus HS 250 Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLE450 Lexus HS 250 Hybrid
Complaints on file 43 106
Model years covered 2016–2016 2010–2011
Worst model year
Best model year
Crashes reported 10 24
Fires reported 0 0
Injuries reported 6 13
Deaths reported 0 0
Most complained-about part Electrical System Suspension
Share of complaints involving harm 37.2% 34.9%

Mercedes Benz GLE450 by year

16
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 8 18.6%
Engine & Cooling 7 16.3%
Body & Structure 5 11.6%
Fuel & Propulsion 5 11.6%
Steering 4 9.3%
Driver Assist & Collision Avoidance 4 9.3%
Transmission & Drivetrain 3 7.0%
Suspension 2 4.7%

Lexus HS 250 Hybrid by year

10 11
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 31 29.2%
Brakes 23 21.7%
Electrical System 15 14.2%
Stability & Traction Control 6 5.7%
Engine & Cooling 5 4.7%
Acceleration & Cruise Control 5 4.7%
Airbags 4 3.8%
Lights 4 3.8%