Mercedes Benz S Class vs Lexus IS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz S Class Lexus IS
Complaints on file 338 815
Model years covered 1994–2012 1999–2026
Worst model year 2000 2006
Best model year 1994 2015
Crashes reported 9 68
Fires reported 9 9
Injuries reported 10 38
Deaths reported 0 1
Most complained-about part Electrical System Body & Structure
Share of complaints involving harm 8.3% 14.2%

Mercedes Benz S Class by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 118 34.9%
Suspension 67 19.8%
Lights 33 9.8%
Airbags 19 5.6%
Engine & Cooling 15 4.4%
Transmission & Drivetrain 12 3.6%
Tires 11 3.3%
Equipment & Accessories 11 3.3%

Lexus IS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks